[marketing] Need support -

[ri...@compuserve.com]

Sir;


In the past I have sent an annual donation to keep open office alive. 
However there is a conspicuous lack of product support. Until I am 
able to receive an intelligent answer to the question Please can 
someone tell me why the open office spell checker works 
intermittently? I am no longer sending money to open office.


I have attempted several avenues of support all met with frustration 
as I was totally ignored or received well meaning but feckless 
support from amateurs.



I like your product and agree with most of the 'open source' ideals 
but am frustrated and disenchanted with the absence of any formal 
support. Open office is forcing me to fall back in using overpriced 
Microsoft products.



Please advise.





Hank Jones

mailto:ri...@compuserve.comri...@compuserve.com


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Re: [marketing] Need support -

[Goran Rakic]

У уто, 28. 09 2010. у 09:08 -0400, ri...@compuserve.com пише:
 Sir;
 
 
 In the past I have sent an annual donation to keep open office alive. 
 However there is a conspicuous lack of product support. Until I am 
 able to receive an intelligent answer to the question Please can 
 someone tell me why the open office spell checker works 
 intermittently? I am no longer sending money to open office.

Donations keep the project going, but there are not the substitute for
commercial support.

Your contributions to the projects are valuable and combined with others
they allow all users worldwide to spread and use OpenOffice.org
software.

You can buy commercial support for OpenOffice.org from Oracle or other
local vendors. You may ask inside your native language community for
commercial support recommendations.

Kind regards,
Goran Rakic
Serbian OpenOffice.org
native-lang project lead



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