Re: Bugzilla Improvement to fix confusion Fwd: New Open Office account?

[Dave Fisher]

> On Mar 27, 2024, at 5:34 PM, Marcus  wrote:
> 
> Am 27.03.24 um 23:21 schrieb Dave Fisher:
>> It seems that it has become difficult to create a bugzilla account and we 
>> need to update our guidance/
>> I think that at a minimum we should:
>> 1. Change the footer text on our bugzilla that reads
>> "In case of problems with the functioning of Apache OpenOffice (AOO) 
>> Bugzilla, please contact aoo-bugzilla-ad...@apache.org. Please Note:this 
>> e-mail address is only for reporting problems with Apache OpenOffice (AOO) 
>> Bugzilla. Mail about any other subject will be silently ignored.”
>> To
>> “For additional information about this Bugzilla instance including 
>> requesting an account please see [about Bug 
>> Tracking](https://openoffice.apache.org/bug-tracking.html 
>> }’
>> 2. We can then add improvements to the bug-tracking page at any time.
> 
> first we should clarify if we want to use the existing description Wiki page 
> [1] or to add much text to the projects page [2].
> 
>> Anything else?
> 
> I don't see any setting in the admin sections of Bugzilla. So, I think we 
> need the Infra team to change the text.

Exactly. That’s why I want consensus before the request.

> 
> [1] https://wiki.openoffice.org/wiki/QA/HowToFileIssue
> [2] https://openoffice.apache.org/bug-tracking.html

[2] Should point to [1]. [1] should be edited to remove discussion of “create” 
an account.

[2] is about filing a bug while [1] is about the bug tracker ...

Best,
Dave

> 
> Marcus
> 
> 
> 
>>> Begin forwarded message:
>>> 
>>> From: David 
>>> Subject: Re: New Open Office account?
>>> Date: March 27, 2024 at 2:43:00 PM PDT
>>> To: us...@openoffice.apache.org
>>> Reply-To: us...@openoffice.apache.org
>>> 
>>> The account creation page  with that information seems to have been 
>>> disabled; however that email address aoo-bugzilla-ad...@apache.org is also 
>>> referenced in the footer on every page on Bugzilla.
>>> 
>>> Dave Fisher wrote:
 Try sysad...@openoffice.apache.org 
 
 If you could also identify the url where you see that notice and send that 
 as well.
 
 Best,
 Dave
 
> On Mar 27, 2024, at 4:57 AM, john silver  
> wrote:
> 
> How would one go about getting a New Open Office account to submit bugs 
> or suggestions? previously when I went to get a new account it said "User 
> account creation has been disabled." and that I need to send an email to 
> aoo-bugzilla-ad...@apache.org but when I sent the email it came back with 
> a failure notice.
> 
> 
> -
> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
> For additional commands, e-mail: dev-h...@openoffice.apache.org
> 


-
To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
For additional commands, e-mail: dev-h...@openoffice.apache.org

Re: Bugzilla Improvement to fix confusion Fwd: New Open Office account?

[David]

I believe self service registration to Bugzilla has been disabled for 
several years - see for example 
https://www.mail-archive.com/dev@openoffice.apache.org/msg39684.html


Dave Fisher wrote:

HI -

It seems that it has become difficult to create a bugzilla account and we need 
to update our guidance/

I think that at a minimum we should:

1. Change the footer text on our bugzilla that reads

"In case of problems with the functioning of Apache OpenOffice (AOO) Bugzilla, 
please contact aoo-bugzilla-ad...@apache.org. Please Note:this e-mail address is 
only for reporting problems with Apache OpenOffice (AOO) Bugzilla. Mail about any 
other subject will be silently ignored.”

To

“For additional information about this Bugzilla instance including requesting an 
account please see [about Bug 
Tracking](https://openoffice.apache.org/bug-tracking.html 
}’

2. We can then add improvements to the bug-tracking page at any time.

Anything else?

Best,
Dave



Begin forwarded message:

From: David 
Subject: Re: New Open Office account?
Date: March 27, 2024 at 2:43:00 PM PDT
To: us...@openoffice.apache.org
Reply-To: us...@openoffice.apache.org

The account creation page  with that information seems to have been disabled; 
however that email address aoo-bugzilla-ad...@apache.org is also referenced in 
the footer on every page on Bugzilla.

Dave Fisher wrote:

Try sysad...@openoffice.apache.org 

If you could also identify the url where you see that notice and send that as 
well.

Best,
Dave


On Mar 27, 2024, at 4:57 AM, john silver  wrote:

How would one go about getting a New Open Office account to submit bugs or suggestions? 
previously when I went to get a new account it said "User account creation has been 
disabled." and that I need to send an email to aoo-bugzilla-ad...@apache.org but 
when I sent the email it came back with a failure notice.

-
To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org
For additional commands, e-mail: users-h...@openoffice.apache.org



-
To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org
For additional commands, e-mail: users-h...@openoffice.apache.org






-
To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
For additional commands, e-mail: dev-h...@openoffice.apache.org

Re: Bugzilla Improvement to fix confusion Fwd: New Open Office account?

[Marcus]

Am 27.03.24 um 23:21 schrieb Dave Fisher:

It seems that it has become difficult to create a bugzilla account and we need 
to update our guidance/

I think that at a minimum we should:

1. Change the footer text on our bugzilla that reads

"In case of problems with the functioning of Apache OpenOffice (AOO) Bugzilla, 
please contact aoo-bugzilla-ad...@apache.org. Please Note:this e-mail address is 
only for reporting problems with Apache OpenOffice (AOO) Bugzilla. Mail about any 
other subject will be silently ignored.”

To

“For additional information about this Bugzilla instance including requesting an 
account please see [about Bug 
Tracking](https://openoffice.apache.org/bug-tracking.html 
}’

2. We can then add improvements to the bug-tracking page at any time.


first we should clarify if we want to use the existing description Wiki 
page [1] or to add much text to the projects page [2].



Anything else?


I don't see any setting in the admin sections of Bugzilla. So, I think 
we need the Infra team to change the text.


[1] https://wiki.openoffice.org/wiki/QA/HowToFileIssue
[2] https://openoffice.apache.org/bug-tracking.html

Marcus




Begin forwarded message:

From: David 
Subject: Re: New Open Office account?
Date: March 27, 2024 at 2:43:00 PM PDT
To: us...@openoffice.apache.org
Reply-To: us...@openoffice.apache.org

The account creation page  with that information seems to have been disabled; 
however that email address aoo-bugzilla-ad...@apache.org is also referenced in 
the footer on every page on Bugzilla.

Dave Fisher wrote:

Try sysad...@openoffice.apache.org 

If you could also identify the url where you see that notice and send that as 
well.

Best,
Dave


On Mar 27, 2024, at 4:57 AM, john silver  wrote:

How would one go about getting a New Open Office account to submit bugs or suggestions? 
previously when I went to get a new account it said "User account creation has been 
disabled." and that I need to send an email to aoo-bugzilla-ad...@apache.org but 
when I sent the email it came back with a failure notice.



-
To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
For additional commands, e-mail: dev-h...@openoffice.apache.org

Bugzilla Improvement to fix confusion Fwd: New Open Office account?

[Dave Fisher]

HI -

It seems that it has become difficult to create a bugzilla account and we need 
to update our guidance/

I think that at a minimum we should:

1. Change the footer text on our bugzilla that reads 

"In case of problems with the functioning of Apache OpenOffice (AOO) Bugzilla, 
please contact aoo-bugzilla-ad...@apache.org. Please Note:this e-mail address 
is only for reporting problems with Apache OpenOffice (AOO) Bugzilla. Mail 
about any other subject will be silently ignored.”

To

“For additional information about this Bugzilla instance including requesting 
an account please see [about Bug 
Tracking](https://openoffice.apache.org/bug-tracking.html 
}’

2. We can then add improvements to the bug-tracking page at any time.

Anything else?

Best,
Dave


> Begin forwarded message:
> 
> From: David 
> Subject: Re: New Open Office account?
> Date: March 27, 2024 at 2:43:00 PM PDT
> To: us...@openoffice.apache.org
> Reply-To: us...@openoffice.apache.org
> 
> The account creation page  with that information seems to have been disabled; 
> however that email address aoo-bugzilla-ad...@apache.org is also referenced 
> in the footer on every page on Bugzilla.
> 
> Dave Fisher wrote:
>> Try sysad...@openoffice.apache.org 
>> 
>> If you could also identify the url where you see that notice and send that 
>> as well.
>> 
>> Best,
>> Dave
>> 
>>> On Mar 27, 2024, at 4:57 AM, john silver  wrote:
>>> 
>>> How would one go about getting a New Open Office account to submit bugs or 
>>> suggestions? previously when I went to get a new account it said "User 
>>> account creation has been disabled." and that I need to send an email to 
>>> aoo-bugzilla-ad...@apache.org but when I sent the email it came back with a 
>>> failure notice.
>>> 
>>> -
>>> To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org
>>> For additional commands, e-mail: users-h...@openoffice.apache.org
>>> 
>> 
> 
> 
> -
> To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org
> For additional commands, e-mail: users-h...@openoffice.apache.org
> 

Community Over Code NA 2024 Travel Assistance Applications now open!

[Gavin McDonald]

Hello to all users, contributors and Committers!

[ You are receiving this email as a subscriber to one or more ASF project
dev or user
  mailing lists and is not being sent to you directly. It is important that
we reach all of our
  users and contributors/committers so that they may get a chance to
benefit from this.
  We apologise in advance if this doesn't interest you but it is on topic
for the mailing
  lists of the Apache Software Foundation; and it is important please that
you do not
  mark this as spam in your email client. Thank You! ]

The Travel Assistance Committee (TAC) are pleased to announce that
travel assistance applications for Community over Code NA 2024 are now
open!

We will be supporting Community over Code NA, Denver Colorado in
October 7th to the 10th 2024.

TAC exists to help those that would like to attend Community over Code
events, but are unable to do so for financial reasons. For more info
on this years applications and qualifying criteria, please visit the
TAC website at < https://tac.apache.org/ >. Applications are already
open on https://tac-apply.apache.org/, so don't delay!

The Apache Travel Assistance Committee will only be accepting
applications from those people that are able to attend the full event.

Important: Applications close on Monday 6th May, 2024.

Applicants have until the the closing date above to submit their
applications (which should contain as much supporting material as
required to efficiently and accurately process their request), this
will enable TAC to announce successful applications shortly
afterwards.

As usual, TAC expects to deal with a range of applications from a
diverse range of backgrounds; therefore, we encourage (as always)
anyone thinking about sending in an application to do so ASAP.

For those that will need a Visa to enter the Country - we advise you apply
now so that you have enough time in case of interview delays. So do not
wait until you know if you have been accepted or not.

We look forward to greeting many of you in Denver, Colorado , October 2024!

Kind Regards,

Gavin

(On behalf of the Travel Assistance Committee)