Re: Crash during displaying the aid formatting
Hi Matthieu, On 10.10.2013 17:44, Matthieu Riolo wrote: -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hello Oliver After further analysis I was able to isolate the problem. The crash occured if a special extension (not a public one) gets included. In that case even on linux the crash happens. The extensions includes around hundert macros and I cannot tell you which one breaks the system. After rebuilding the libsw.so with debug flags I've been able to backtrace the error to the variable m_pWrtShell, as you suggested. After some research in the internet I found that patch: http://nabble.documentfoundation.org/PATCH-fdo-40341-Writer-crashes-in-page-preview-when-clicking-Formatting-Aids-td3280568.html I backported it to OO and successfully tested it on linux. I think that this patch is absolutely necessary and must be applied in the newer versions of OO. However, I don't know if it is already fixed in OO4 and I don't know if there is no license issue. The patch equal to what I had already suggested. See below: I suggested to guard the access to m_pWrtShell. The name of the above given URL gives me the missing hint: Writer-crashes-in-page-preview... This can be easily reproduced in AOO 4.0.1: - new text document - switch to Page Preview - menu Tools - Options - OpenOffice Writer - Formatting Aids. I will submit a corresponding issue and fix the issue with the given patch. Kudos will go to you for finding and verification of the fix. Thanks again for the great support. Best regards, Oliver. Greetz Matthieu PS: Apply the patch by entering into the oo folder (where the main folder is) and execute patch -p0 formattingAIDSCrash.patch Am 25.09.2013 08:25, schrieb Oliver-Rainer Wittmann: Hi, On 24.09.2013 15:47, Matthieu Riolo wrote: Hello Oliver Thanks for you fast reply. I should be on the dev mailing list. Am 24.09.2013 14:27, schrieb Oliver-Rainer Wittmann: Hi, On 24.09.2013 14:21, Oliver-Rainer Wittmann wrote: Hi, On 24.09.2013 09:54, Matthieu Riolo wrote: Dear ladies and gentlemen I accidentally sent this question to the user mailinglist but I does sure belong to the dev-list. Sorry for the double mails (original: http://markmail.org/thread/lrsdy4q2tlh4vltj) One of our customer is having a problem with AOO 3.4. The failure is a crash (SIGBUS). It occurs each time when an user tries to open the configurationpanel for the aid formatting. Our customer is using Solaris on a sparc machine. Just to be sure that I got it right: Your are talking about the Menu Tools - Options - OpenOffice Writer - Formatting Aids. Right? Yes, exactly that menupoint. Once the element Formatting Aids get clicked the crash occurs. Further question: The corresponding option tab page shall _only_ be available, when a Writer document or a Writer/Web document is open. Is this the case in the customer's configuration/installation? The customer told me that it even happens when he uses an empty file. Thus, this option tab page is available, when no Writer document and no Writer/Web document is open? We received a coredump from our customer but because leaking of a OO version with debugflags I decided to ask here - might someone has got an idea what could go wrong. The received backtrace allows me to isolate the failure. It looks like that it occurs in the following method: main/sw/source/ui/config/optpage.cxx void SwShdwCrsrOptionsTabPage::Reset( const SfxItemSet rSet ) I had a short look at the code of this method. May be the access to member variable m_pWrtShell causes the crash. Debugging the current trunk code on my Windows 7 system reveals that this member is set correctly by via calling PageCreated(..) for this option tab page. But may be something goes wrong on Solaris. Please guard the access to m_pWrtShell in method SwShdwCrsrOptionsTabPage::Reset(..) and check, if the crash occurs again. Best regards, Oliver. Furthermore I often get a Xlib: sequence lost (0x1005f 0x19eb) in reply type 0x1c! failure. It seems to have no effect on my machine but this might be the problem. The Backtrace: ffbfdbe0 libswui.so`__1cYSwShdwCrsrOptionsTabPageFReset6MrknKSfxItemSet__v_+0xfc(1a5c400, 1c21eb8, 1, 1, ffbfdd44, 3) ffbfdd58 libcui.so`__1cUOfaTreeOptionsDialogOSelectHdl_Impl6MpnFTimer__l_+0x900(1c187b0, 15e49f0, ee244d58, 3, 42d7, 5) ffbfe0c0 libvcl.so`__1cFTimerVImplTimerCallbackProc6F_v_+0xd8(fd18c7e4, 1, fd18c2d0, 1, 159b7e8, 1) ffbfe120 libvclplug_gtk.so`__1cHGtkXLibJtimeoutFn6Fpv_i_+0x80(26c80, fd18c2d0, fd18c2d0, fda35704, 266d0, fd18c2bc) ffbfe180 libglib-2.0.so.0.1800.3`g_timeout_dispatch+0x40(8e3aa8, fd9fa8c4, 26c80, 18, 0, 0) ffbfe1e8 libglib-2.0.so.0.1800.3`g_main_dispatch+0x1e4(4bfe8, 4bff0, fb96df68, 0, fb96bd90, fb8c7388) ffbfe258 libglib-2.0.so.0.1800.3`g_main_context_dispatch+0xcc(fb96e140, 4bff0, 28, fb96e13c, 4bff0, 4bfe8) ffbfe2b8 libglib-2.0.so.0.1800.3`g_main_context_iterate+0x52c(4bfe8, 1, 1, fb96e148, 1, 1) ffbfe320
Re: Crash during displaying the aid formatting
Hi, On 11.10.2013 11:43, Matthieu Riolo wrote: -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hello Oliver As usually, I went the long way for finding out that I already knew what the problem is :) I want to thank you for your support! no problem. BTW, the corresponding code changes have already been integrated - see issue 123462 [1]. [1] https://issues.apache.org/ooo/show_bug.cgi?id=123462 Best regards, Oliver. Sincerly Matthieu Riolo The patch equal to what I had already suggested. See below: I suggested to guard the access to m_pWrtShell. The name of the above given URL gives me the missing hint: Writer-crashes-in-page-preview... This can be easily reproduced in AOO 4.0.1: - new text document - switch to Page Preview - menu Tools - Options - OpenOffice Writer - Formatting Aids. I will submit a corresponding issue and fix the issue with the given patch. Kudos will go to you for finding and verification of the fix. Thanks again for the great support. Best regards, Oliver. - -- Adfinis SyGroup AG Matthieu Riolo, Lehrling Applikationsentwickler Keltenstrasse 98 | CH-3018 Bern Tel. 031 550 31 11 -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.12 (GNU/Linux) Comment: Using GnuPG with Thunderbird - http://www.enigmail.net/ iQEcBAEBAgAGBQJSV8hLAAoJEN4lbfBODG2LgY4H/jq8BwJMOGImEfeGz6/I7gv0 tBrNtOnWLfYN3n79JXVtqkTIZZ8mTFLV4QkQnVm5LfZLQ+PITt3kQuQtI04dHsRd B+FVANDWpKOyAFufh43Dq1PrnVLTxgv4BTRtKjvIMHaG1pEvjwXBmFFiZ7F7sR0V IVGKOfmOqpAQiR9OaGKEvHvCOoTcOv1XlRRcNw5ir2BvgjD94xu8424M/TkB7hfu S77llWo9Fkz/PYnFlaA6tFxDAHMadQdlU5oB+MceXl1xQK6+pdwoYQL76SXCEBhk 9W1r9f7m8TSJIKyGuyOK6MEq2vk2o/9LC2Ykrp4c7PODMOngjTfWadbYDetisf8= =WhrE -END PGP SIGNATURE- - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
Re: Crash during displaying the aid formatting
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hello Oliver After further analysis I was able to isolate the problem. The crash occured if a special extension (not a public one) gets included. In that case even on linux the crash happens. The extensions includes around hundert macros and I cannot tell you which one breaks the system. After rebuilding the libsw.so with debug flags I've been able to backtrace the error to the variable m_pWrtShell, as you suggested. After some research in the internet I found that patch: http://nabble.documentfoundation.org/PATCH-fdo-40341-Writer-crashes-in-page-preview-when-clicking-Formatting-Aids-td3280568.html I backported it to OO and successfully tested it on linux. I think that this patch is absolutely necessary and must be applied in the newer versions of OO. However, I don't know if it is already fixed in OO4 and I don't know if there is no license issue. Greetz Matthieu PS: Apply the patch by entering into the oo folder (where the main folder is) and execute patch -p0 formattingAIDSCrash.patch Am 25.09.2013 08:25, schrieb Oliver-Rainer Wittmann: Hi, On 24.09.2013 15:47, Matthieu Riolo wrote: Hello Oliver Thanks for you fast reply. I should be on the dev mailing list. Am 24.09.2013 14:27, schrieb Oliver-Rainer Wittmann: Hi, On 24.09.2013 14:21, Oliver-Rainer Wittmann wrote: Hi, On 24.09.2013 09:54, Matthieu Riolo wrote: Dear ladies and gentlemen I accidentally sent this question to the user mailinglist but I does sure belong to the dev-list. Sorry for the double mails (original: http://markmail.org/thread/lrsdy4q2tlh4vltj) One of our customer is having a problem with AOO 3.4. The failure is a crash (SIGBUS). It occurs each time when an user tries to open the configurationpanel for the aid formatting. Our customer is using Solaris on a sparc machine. Just to be sure that I got it right: Your are talking about the Menu Tools - Options - OpenOffice Writer - Formatting Aids. Right? Yes, exactly that menupoint. Once the element Formatting Aids get clicked the crash occurs. Further question: The corresponding option tab page shall _only_ be available, when a Writer document or a Writer/Web document is open. Is this the case in the customer's configuration/installation? The customer told me that it even happens when he uses an empty file. Thus, this option tab page is available, when no Writer document and no Writer/Web document is open? We received a coredump from our customer but because leaking of a OO version with debugflags I decided to ask here - might someone has got an idea what could go wrong. The received backtrace allows me to isolate the failure. It looks like that it occurs in the following method: main/sw/source/ui/config/optpage.cxx void SwShdwCrsrOptionsTabPage::Reset( const SfxItemSet rSet ) I had a short look at the code of this method. May be the access to member variable m_pWrtShell causes the crash. Debugging the current trunk code on my Windows 7 system reveals that this member is set correctly by via calling PageCreated(..) for this option tab page. But may be something goes wrong on Solaris. Please guard the access to m_pWrtShell in method SwShdwCrsrOptionsTabPage::Reset(..) and check, if the crash occurs again. Best regards, Oliver. Furthermore I often get a Xlib: sequence lost (0x1005f 0x19eb) in reply type 0x1c! failure. It seems to have no effect on my machine but this might be the problem. The Backtrace: ffbfdbe0 libswui.so`__1cYSwShdwCrsrOptionsTabPageFReset6MrknKSfxItemSet__v_+0xfc(1a5c400, 1c21eb8, 1, 1, ffbfdd44, 3) ffbfdd58 libcui.so`__1cUOfaTreeOptionsDialogOSelectHdl_Impl6MpnFTimer__l_+0x900(1c187b0, 15e49f0, ee244d58, 3, 42d7, 5) ffbfe0c0 libvcl.so`__1cFTimerVImplTimerCallbackProc6F_v_+0xd8(fd18c7e4, 1, fd18c2d0, 1, 159b7e8, 1) ffbfe120 libvclplug_gtk.so`__1cHGtkXLibJtimeoutFn6Fpv_i_+0x80(26c80, fd18c2d0, fd18c2d0, fda35704, 266d0, fd18c2bc) ffbfe180 libglib-2.0.so.0.1800.3`g_timeout_dispatch+0x40(8e3aa8, fd9fa8c4, 26c80, 18, 0, 0) ffbfe1e8 libglib-2.0.so.0.1800.3`g_main_dispatch+0x1e4(4bfe8, 4bff0, fb96df68, 0, fb96bd90, fb8c7388) ffbfe258 libglib-2.0.so.0.1800.3`g_main_context_dispatch+0xcc(fb96e140, 4bff0, 28, fb96e13c, 4bff0, 4bfe8) ffbfe2b8 libglib-2.0.so.0.1800.3`g_main_context_iterate+0x52c(4bfe8, 1, 1, fb96e148, 1, 1) ffbfe320 libglib-2.0.so.0.1800.3`g_main_context_iteration+0xc4(0, 1, 4bff0, 44, 1, 4bfe8) ffbfe380 libvclplug_gtk.so`__1cHGtkXLibFYield6Mbb_v_+0x130(26c80, 1, 0, 1, 0, fd18c2bc) ffbfe3f0 libvcl.so`__1cJImplYield6Fbb_v_+0xbc(1, fd18c2d0, 0, 0, 1, 400) ffbfe450 libvcl.so`__1cGDialogHExecute6M_h_+0x78(1c187b0, ffbfe548, f22e6850, ffbfe4b0, f235bbcc, f235bbcc) ffbfe4c0 libcui.so`__1cUOfaTreeOptionsDialogHExecute6M_h_+0xa4(1c187b0, 0, ffbfe548, 0, 0, 1c006f0) ffbfe550
Crash during displaying the aid formatting
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Dear ladies and gentlemen I accidentally sent this question to the user mailinglist but I does sure belong to the dev-list. Sorry for the double mails (original: http://markmail.org/thread/lrsdy4q2tlh4vltj) One of our customer is having a problem with AOO 3.4. The failure is a crash (SIGBUS). It occurs each time when an user tries to open the configurationpanel for the aid formatting. Our customer is using Solaris on a sparc machine. We received a coredump from our customer but because leaking of a OO version with debugflags I decided to ask here - might someone has got an idea what could go wrong. The received backtrace allows me to isolate the failure. It looks like that it occurs in the following method: main/sw/source/ui/config/optpage.cxx void SwShdwCrsrOptionsTabPage::Reset( const SfxItemSet rSet ) Furthermore I often get a Xlib: sequence lost (0x1005f 0x19eb) in reply type 0x1c! failure. It seems to have no effect on my machine but this might be the problem. The Backtrace: ffbfdbe0 libswui.so`__1cYSwShdwCrsrOptionsTabPageFReset6MrknKSfxItemSet__v_+0xfc(1a5c400, 1c21eb8, 1, 1, ffbfdd44, 3) ffbfdd58 libcui.so`__1cUOfaTreeOptionsDialogOSelectHdl_Impl6MpnFTimer__l_+0x900(1c187b0, 15e49f0, ee244d58, 3, 42d7, 5) ffbfe0c0 libvcl.so`__1cFTimerVImplTimerCallbackProc6F_v_+0xd8(fd18c7e4, 1, fd18c2d0, 1, 159b7e8, 1) ffbfe120 libvclplug_gtk.so`__1cHGtkXLibJtimeoutFn6Fpv_i_+0x80(26c80, fd18c2d0, fd18c2d0, fda35704, 266d0, fd18c2bc) ffbfe180 libglib-2.0.so.0.1800.3`g_timeout_dispatch+0x40(8e3aa8, fd9fa8c4, 26c80, 18, 0, 0) ffbfe1e8 libglib-2.0.so.0.1800.3`g_main_dispatch+0x1e4(4bfe8, 4bff0, fb96df68, 0, fb96bd90, fb8c7388) ffbfe258 libglib-2.0.so.0.1800.3`g_main_context_dispatch+0xcc(fb96e140, 4bff0, 28, fb96e13c, 4bff0, 4bfe8) ffbfe2b8 libglib-2.0.so.0.1800.3`g_main_context_iterate+0x52c(4bfe8, 1, 1, fb96e148, 1, 1) ffbfe320 libglib-2.0.so.0.1800.3`g_main_context_iteration+0xc4(0, 1, 4bff0, 44, 1, 4bfe8) ffbfe380 libvclplug_gtk.so`__1cHGtkXLibFYield6Mbb_v_+0x130(26c80, 1, 0, 1, 0, fd18c2bc) ffbfe3f0 libvcl.so`__1cJImplYield6Fbb_v_+0xbc(1, fd18c2d0, 0, 0, 1, 400) ffbfe450 libvcl.so`__1cGDialogHExecute6M_h_+0x78(1c187b0, ffbfe548, f22e6850, ffbfe4b0, f235bbcc, f235bbcc) ffbfe4c0 libcui.so`__1cUOfaTreeOptionsDialogHExecute6M_h_+0xa4(1c187b0, 0, ffbfe548, 0, 0, 1c006f0) ffbfe550 libsfx.so`__1cOSfxApplicationMOfaExec_Impl6MrnKSfxRequest__v_+0x2d4(643210, ffbfec54, 1c006e0, ee81c984, 7800, f17c59cc ) ffbfeab0 libsfx.so`__1cNSfxDispatcherJCall_Impl6MrnISfxShell_rknHSfxSlot_rnKSfxRequest_C_i_+0x46c(121d5d8, 643210, f6511ca4, ffbfec54, ffbfeb2f, f65064bc) ffbfeb78 libsfx.so`__1cbASfxDispatchController_ImplIdispatch6MrknDcomDsunEstarEutilDURL_rkn0DDunoISequence4n0DFbeansNPropertyValue___rkn0G JReference4n0DFframeXXDispatchResultListenerv_+0xcdc(158eaf0, f4d7d628, 9, ffbfedcc, 0, f6511dd8) ffbfed68 libsfx.so`__1cRSfxOfficeDispatchIdispatch6MrknDcomDsunEstarEutilDURL_rkn0DDunoISequence4n0DFbeansNPropertyValuev_+0x18c( eec0d6e8, ffbfeeb4, ffbfeeb0, fe118db8, f65064bc, 45400) ffbfede8 libfwk.so`__1cJframeworkOMenuBarManagerGSelect6MpnEMenu__l_+0x7e4(ef2f5a88, 1529fc8, ffbfeeb4, f4f4ddb8, f4f49958, f61feb54) ffbfeee0 libvcl.so`__1cEMenuGSelect6M_v_+0x64(1529fc8, 0, 1, ffbfef40, ff, ff1f2a00) ffbfef48 libvcl.so`__1cEMenuOImplCallSelect6Mp0_l_+0x10(1529fc8, 0, 1, 2c990, fd0100c8, fd19b69c) ffbfefa8 libvcl.so`__1cTImplHandleUserEvent6FpnLImplSVEvent__v_+0xb8(1a56470, fd01549c, 15810e8, 1a56480, 0, 6) ffbff008 libvcl.so`__1cTImplWindowFrameProc6FpnGWindow_pnISalFrame_Hpkv_l_+0x220(716990, 0, 16, fd094870, 1a56470, 0) ffbff0e0 libvclplug_gen.so`__1cKSalDisplayVDispatchInternalEvent6M_b_+0x9c(4d800, 22c78, fd094924, 16, 1a56470, 716c00) ffbff140 libvclplug_gtk.so`__1cHGtkXLibLuserEventFn6Fpv_i_+0xc0(26c80, fd18c2d0, fd18c2bc, fda35704, 0, 266d0) ffbff1b8 libglib-2.0.so.0.1800.3`g_main_dispatch+0x1e4(4bfe8, 4bff0, fb96df68, 0, fb96bd90, fb8c7d20) ffbff228 libglib-2.0.so.0.1800.3`g_main_context_dispatch+0xcc(fb96e140, 4bff0, 28, fb96e13c, 4bff0, 4bfe8) ffbff288 libglib-2.0.so.0.1800.3`g_main_context_iterate+0x52c(4bfe8, 0, 1, fb96e148, 1, 1) ffbff2f0 libglib-2.0.so.0.1800.3`g_main_context_iteration+0xc4(0, 0, 4bff0, 44, 1, 4bfe8) ffbff350 libvclplug_gtk.so`__1cHGtkXLibFYield6Mbb_v_+0xf0(26c80, 1, 0, 1, 0, fd18c2bc) ffbff3c0 libvcl.so`__1cJImplYield6Fbb_v_+0xbc(1, fd18c2d0, 0, 0, 1, 400) ffbff420 libvcl.so`__1cLApplicationHExecute6F_v_+0x3c(1, fd18c2d0, fd18c2bc, fd180c3c, 440, 400) ffbff480 libsofficeapp.so`__1cHdesktopHDesktopEMain6M_v_+0x2080(ffbff9cc, fe7de9a4, ffbff550, fdf2e540, 1800, 0) ffbff880 libvcl.so`__1cKImplSVMain6F_C_+0x4c(0, fd18c2bc, 1, 400, fd180c3c, fed70508) ffbff8f8 libvcl.so`__1cGSVMain6F_C_+0x20(c, ffbff9c8, fd18c2bc, 2, 8000, 4000) ffbff960 libsofficeapp.so`soffice_main+0x88(0, fed70508, ffbff9c8, feb226f5, fffecf79, 13000) ffbffa00 main+0x10(2, ffbffac4, ffbffad0, 21000, 0, ff1f0140) ffbffa60 _start+0xd8(0, 0, 0, 0, 0, 0) Best
Re: Crash during displaying the aid formatting
Hi, On 24.09.2013 09:54, Matthieu Riolo wrote: -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Dear ladies and gentlemen I accidentally sent this question to the user mailinglist but I does sure belong to the dev-list. Sorry for the double mails (original: http://markmail.org/thread/lrsdy4q2tlh4vltj) One of our customer is having a problem with AOO 3.4. The failure is a crash (SIGBUS). It occurs each time when an user tries to open the configurationpanel for the aid formatting. Our customer is using Solaris on a sparc machine. Just to be sure that I got it right: Your are talking about the Menu Tools - Options - OpenOffice Writer - Formatting Aids. Right? We received a coredump from our customer but because leaking of a OO version with debugflags I decided to ask here - might someone has got an idea what could go wrong. The received backtrace allows me to isolate the failure. It looks like that it occurs in the following method: main/sw/source/ui/config/optpage.cxx void SwShdwCrsrOptionsTabPage::Reset( const SfxItemSet rSet ) I had a short look at the code of this method. May be the access to member variable m_pWrtShell causes the crash. Debugging the current trunk code on my Windows 7 system reveals that this member is set correctly by via calling PageCreated(..) for this option tab page. But may be something goes wrong on Solaris. Best regards, Oliver. Furthermore I often get a Xlib: sequence lost (0x1005f 0x19eb) in reply type 0x1c! failure. It seems to have no effect on my machine but this might be the problem. The Backtrace: ffbfdbe0 libswui.so`__1cYSwShdwCrsrOptionsTabPageFReset6MrknKSfxItemSet__v_+0xfc(1a5c400, 1c21eb8, 1, 1, ffbfdd44, 3) ffbfdd58 libcui.so`__1cUOfaTreeOptionsDialogOSelectHdl_Impl6MpnFTimer__l_+0x900(1c187b0, 15e49f0, ee244d58, 3, 42d7, 5) ffbfe0c0 libvcl.so`__1cFTimerVImplTimerCallbackProc6F_v_+0xd8(fd18c7e4, 1, fd18c2d0, 1, 159b7e8, 1) ffbfe120 libvclplug_gtk.so`__1cHGtkXLibJtimeoutFn6Fpv_i_+0x80(26c80, fd18c2d0, fd18c2d0, fda35704, 266d0, fd18c2bc) ffbfe180 libglib-2.0.so.0.1800.3`g_timeout_dispatch+0x40(8e3aa8, fd9fa8c4, 26c80, 18, 0, 0) ffbfe1e8 libglib-2.0.so.0.1800.3`g_main_dispatch+0x1e4(4bfe8, 4bff0, fb96df68, 0, fb96bd90, fb8c7388) ffbfe258 libglib-2.0.so.0.1800.3`g_main_context_dispatch+0xcc(fb96e140, 4bff0, 28, fb96e13c, 4bff0, 4bfe8) ffbfe2b8 libglib-2.0.so.0.1800.3`g_main_context_iterate+0x52c(4bfe8, 1, 1, fb96e148, 1, 1) ffbfe320 libglib-2.0.so.0.1800.3`g_main_context_iteration+0xc4(0, 1, 4bff0, 44, 1, 4bfe8) ffbfe380 libvclplug_gtk.so`__1cHGtkXLibFYield6Mbb_v_+0x130(26c80, 1, 0, 1, 0, fd18c2bc) ffbfe3f0 libvcl.so`__1cJImplYield6Fbb_v_+0xbc(1, fd18c2d0, 0, 0, 1, 400) ffbfe450 libvcl.so`__1cGDialogHExecute6M_h_+0x78(1c187b0, ffbfe548, f22e6850, ffbfe4b0, f235bbcc, f235bbcc) ffbfe4c0 libcui.so`__1cUOfaTreeOptionsDialogHExecute6M_h_+0xa4(1c187b0, 0, ffbfe548, 0, 0, 1c006f0) ffbfe550 libsfx.so`__1cOSfxApplicationMOfaExec_Impl6MrnKSfxRequest__v_+0x2d4(643210, ffbfec54, 1c006e0, ee81c984, 7800, f17c59cc ) ffbfeab0 libsfx.so`__1cNSfxDispatcherJCall_Impl6MrnISfxShell_rknHSfxSlot_rnKSfxRequest_C_i_+0x46c(121d5d8, 643210, f6511ca4, ffbfec54, ffbfeb2f, f65064bc) ffbfeb78 libsfx.so`__1cbASfxDispatchController_ImplIdispatch6MrknDcomDsunEstarEutilDURL_rkn0DDunoISequence4n0DFbeansNPropertyValue___rkn0G JReference4n0DFframeXXDispatchResultListenerv_+0xcdc(158eaf0, f4d7d628, 9, ffbfedcc, 0, f6511dd8) ffbfed68 libsfx.so`__1cRSfxOfficeDispatchIdispatch6MrknDcomDsunEstarEutilDURL_rkn0DDunoISequence4n0DFbeansNPropertyValuev_+0x18c( eec0d6e8, ffbfeeb4, ffbfeeb0, fe118db8, f65064bc, 45400) ffbfede8 libfwk.so`__1cJframeworkOMenuBarManagerGSelect6MpnEMenu__l_+0x7e4(ef2f5a88, 1529fc8, ffbfeeb4, f4f4ddb8, f4f49958, f61feb54) ffbfeee0 libvcl.so`__1cEMenuGSelect6M_v_+0x64(1529fc8, 0, 1, ffbfef40, ff, ff1f2a00) ffbfef48 libvcl.so`__1cEMenuOImplCallSelect6Mp0_l_+0x10(1529fc8, 0, 1, 2c990, fd0100c8, fd19b69c) ffbfefa8 libvcl.so`__1cTImplHandleUserEvent6FpnLImplSVEvent__v_+0xb8(1a56470, fd01549c, 15810e8, 1a56480, 0, 6) ffbff008 libvcl.so`__1cTImplWindowFrameProc6FpnGWindow_pnISalFrame_Hpkv_l_+0x220(716990, 0, 16, fd094870, 1a56470, 0) ffbff0e0 libvclplug_gen.so`__1cKSalDisplayVDispatchInternalEvent6M_b_+0x9c(4d800, 22c78, fd094924, 16, 1a56470, 716c00) ffbff140 libvclplug_gtk.so`__1cHGtkXLibLuserEventFn6Fpv_i_+0xc0(26c80, fd18c2d0, fd18c2bc, fda35704, 0, 266d0) ffbff1b8 libglib-2.0.so.0.1800.3`g_main_dispatch+0x1e4(4bfe8, 4bff0, fb96df68, 0, fb96bd90, fb8c7d20) ffbff228 libglib-2.0.so.0.1800.3`g_main_context_dispatch+0xcc(fb96e140, 4bff0, 28, fb96e13c, 4bff0, 4bfe8) ffbff288 libglib-2.0.so.0.1800.3`g_main_context_iterate+0x52c(4bfe8, 0, 1, fb96e148, 1, 1) ffbff2f0 libglib-2.0.so.0.1800.3`g_main_context_iteration+0xc4(0, 0, 4bff0, 44, 1, 4bfe8) ffbff350 libvclplug_gtk.so`__1cHGtkXLibFYield6Mbb_v_+0xf0(26c80, 1, 0, 1, 0, fd18c2bc) ffbff3c0 libvcl.so`__1cJImplYield6Fbb_v_+0xbc(1, fd18c2d0, 0, 0, 1, 400) ffbff420 libvcl.so`__1cLApplicationHExecute6F_v_+0x3c(1,
Re: Crash during displaying the aid formatting
Hi, On 24.09.2013 14:21, Oliver-Rainer Wittmann wrote: Hi, On 24.09.2013 09:54, Matthieu Riolo wrote: -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Dear ladies and gentlemen I accidentally sent this question to the user mailinglist but I does sure belong to the dev-list. Sorry for the double mails (original: http://markmail.org/thread/lrsdy4q2tlh4vltj) One of our customer is having a problem with AOO 3.4. The failure is a crash (SIGBUS). It occurs each time when an user tries to open the configurationpanel for the aid formatting. Our customer is using Solaris on a sparc machine. Just to be sure that I got it right: Your are talking about the Menu Tools - Options - OpenOffice Writer - Formatting Aids. Right? Further question: The corresponding option tab page shall _only_ be available, when a Writer document or a Writer/Web document is open. Is this the case in the customer's configuration/installation? Best regards, Oliver. We received a coredump from our customer but because leaking of a OO version with debugflags I decided to ask here - might someone has got an idea what could go wrong. The received backtrace allows me to isolate the failure. It looks like that it occurs in the following method: main/sw/source/ui/config/optpage.cxx void SwShdwCrsrOptionsTabPage::Reset( const SfxItemSet rSet ) I had a short look at the code of this method. May be the access to member variable m_pWrtShell causes the crash. Debugging the current trunk code on my Windows 7 system reveals that this member is set correctly by via calling PageCreated(..) for this option tab page. But may be something goes wrong on Solaris. Best regards, Oliver. Furthermore I often get a Xlib: sequence lost (0x1005f 0x19eb) in reply type 0x1c! failure. It seems to have no effect on my machine but this might be the problem. The Backtrace: ffbfdbe0 libswui.so`__1cYSwShdwCrsrOptionsTabPageFReset6MrknKSfxItemSet__v_+0xfc(1a5c400, 1c21eb8, 1, 1, ffbfdd44, 3) ffbfdd58 libcui.so`__1cUOfaTreeOptionsDialogOSelectHdl_Impl6MpnFTimer__l_+0x900(1c187b0, 15e49f0, ee244d58, 3, 42d7, 5) ffbfe0c0 libvcl.so`__1cFTimerVImplTimerCallbackProc6F_v_+0xd8(fd18c7e4, 1, fd18c2d0, 1, 159b7e8, 1) ffbfe120 libvclplug_gtk.so`__1cHGtkXLibJtimeoutFn6Fpv_i_+0x80(26c80, fd18c2d0, fd18c2d0, fda35704, 266d0, fd18c2bc) ffbfe180 libglib-2.0.so.0.1800.3`g_timeout_dispatch+0x40(8e3aa8, fd9fa8c4, 26c80, 18, 0, 0) ffbfe1e8 libglib-2.0.so.0.1800.3`g_main_dispatch+0x1e4(4bfe8, 4bff0, fb96df68, 0, fb96bd90, fb8c7388) ffbfe258 libglib-2.0.so.0.1800.3`g_main_context_dispatch+0xcc(fb96e140, 4bff0, 28, fb96e13c, 4bff0, 4bfe8) ffbfe2b8 libglib-2.0.so.0.1800.3`g_main_context_iterate+0x52c(4bfe8, 1, 1, fb96e148, 1, 1) ffbfe320 libglib-2.0.so.0.1800.3`g_main_context_iteration+0xc4(0, 1, 4bff0, 44, 1, 4bfe8) ffbfe380 libvclplug_gtk.so`__1cHGtkXLibFYield6Mbb_v_+0x130(26c80, 1, 0, 1, 0, fd18c2bc) ffbfe3f0 libvcl.so`__1cJImplYield6Fbb_v_+0xbc(1, fd18c2d0, 0, 0, 1, 400) ffbfe450 libvcl.so`__1cGDialogHExecute6M_h_+0x78(1c187b0, ffbfe548, f22e6850, ffbfe4b0, f235bbcc, f235bbcc) ffbfe4c0 libcui.so`__1cUOfaTreeOptionsDialogHExecute6M_h_+0xa4(1c187b0, 0, ffbfe548, 0, 0, 1c006f0) ffbfe550 libsfx.so`__1cOSfxApplicationMOfaExec_Impl6MrnKSfxRequest__v_+0x2d4(643210, ffbfec54, 1c006e0, ee81c984, 7800, f17c59cc ) ffbfeab0 libsfx.so`__1cNSfxDispatcherJCall_Impl6MrnISfxShell_rknHSfxSlot_rnKSfxRequest_C_i_+0x46c(121d5d8, 643210, f6511ca4, ffbfec54, ffbfeb2f, f65064bc) ffbfeb78 libsfx.so`__1cbASfxDispatchController_ImplIdispatch6MrknDcomDsunEstarEutilDURL_rkn0DDunoISequence4n0DFbeansNPropertyValue___rkn0G JReference4n0DFframeXXDispatchResultListenerv_+0xcdc(158eaf0, f4d7d628, 9, ffbfedcc, 0, f6511dd8) ffbfed68 libsfx.so`__1cRSfxOfficeDispatchIdispatch6MrknDcomDsunEstarEutilDURL_rkn0DDunoISequence4n0DFbeansNPropertyValuev_+0x18c( eec0d6e8, ffbfeeb4, ffbfeeb0, fe118db8, f65064bc, 45400) ffbfede8 libfwk.so`__1cJframeworkOMenuBarManagerGSelect6MpnEMenu__l_+0x7e4(ef2f5a88, 1529fc8, ffbfeeb4, f4f4ddb8, f4f49958, f61feb54) ffbfeee0 libvcl.so`__1cEMenuGSelect6M_v_+0x64(1529fc8, 0, 1, ffbfef40, ff, ff1f2a00) ffbfef48 libvcl.so`__1cEMenuOImplCallSelect6Mp0_l_+0x10(1529fc8, 0, 1, 2c990, fd0100c8, fd19b69c) ffbfefa8 libvcl.so`__1cTImplHandleUserEvent6FpnLImplSVEvent__v_+0xb8(1a56470, fd01549c, 15810e8, 1a56480, 0, 6) ffbff008 libvcl.so`__1cTImplWindowFrameProc6FpnGWindow_pnISalFrame_Hpkv_l_+0x220(716990, 0, 16, fd094870, 1a56470, 0) ffbff0e0 libvclplug_gen.so`__1cKSalDisplayVDispatchInternalEvent6M_b_+0x9c(4d800, 22c78, fd094924, 16, 1a56470, 716c00) ffbff140 libvclplug_gtk.so`__1cHGtkXLibLuserEventFn6Fpv_i_+0xc0(26c80, fd18c2d0, fd18c2bc, fda35704, 0, 266d0) ffbff1b8 libglib-2.0.so.0.1800.3`g_main_dispatch+0x1e4(4bfe8, 4bff0, fb96df68, 0, fb96bd90, fb8c7d20) ffbff228 libglib-2.0.so.0.1800.3`g_main_context_dispatch+0xcc(fb96e140, 4bff0, 28, fb96e13c, 4bff0, 4bfe8) ffbff288 libglib-2.0.so.0.1800.3`g_main_context_iterate+0x52c(4bfe8, 0, 1, fb96e148, 1, 1) ffbff2f0
Fwd: Re: Crash during displaying the aid formatting
Forwarding as it looks like that Matthieu Riolo is not subscribed. Matthieu Riolo: As a developer you should be subscribed to this mailing list. Best regards, Oliver. Original Message Subject: Re: Crash during displaying the aid formatting Date: Tue, 24 Sep 2013 14:27:59 +0200 From: Oliver-Rainer Wittmann orwittm...@googlemail.com To: dev@openoffice.apache.org Hi, On 24.09.2013 14:21, Oliver-Rainer Wittmann wrote: Hi, On 24.09.2013 09:54, Matthieu Riolo wrote: -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Dear ladies and gentlemen I accidentally sent this question to the user mailinglist but I does sure belong to the dev-list. Sorry for the double mails (original: http://markmail.org/thread/lrsdy4q2tlh4vltj) One of our customer is having a problem with AOO 3.4. The failure is a crash (SIGBUS). It occurs each time when an user tries to open the configurationpanel for the aid formatting. Our customer is using Solaris on a sparc machine. Just to be sure that I got it right: Your are talking about the Menu Tools - Options - OpenOffice Writer - Formatting Aids. Right? Further question: The corresponding option tab page shall _only_ be available, when a Writer document or a Writer/Web document is open. Is this the case in the customer's configuration/installation? Best regards, Oliver. We received a coredump from our customer but because leaking of a OO version with debugflags I decided to ask here - might someone has got an idea what could go wrong. The received backtrace allows me to isolate the failure. It looks like that it occurs in the following method: main/sw/source/ui/config/optpage.cxx void SwShdwCrsrOptionsTabPage::Reset( const SfxItemSet rSet ) I had a short look at the code of this method. May be the access to member variable m_pWrtShell causes the crash. Debugging the current trunk code on my Windows 7 system reveals that this member is set correctly by via calling PageCreated(..) for this option tab page. But may be something goes wrong on Solaris. Best regards, Oliver. Furthermore I often get a Xlib: sequence lost (0x1005f 0x19eb) in reply type 0x1c! failure. It seems to have no effect on my machine but this might be the problem. The Backtrace: ffbfdbe0 libswui.so`__1cYSwShdwCrsrOptionsTabPageFReset6MrknKSfxItemSet__v_+0xfc(1a5c400, 1c21eb8, 1, 1, ffbfdd44, 3) ffbfdd58 libcui.so`__1cUOfaTreeOptionsDialogOSelectHdl_Impl6MpnFTimer__l_+0x900(1c187b0, 15e49f0, ee244d58, 3, 42d7, 5) ffbfe0c0 libvcl.so`__1cFTimerVImplTimerCallbackProc6F_v_+0xd8(fd18c7e4, 1, fd18c2d0, 1, 159b7e8, 1) ffbfe120 libvclplug_gtk.so`__1cHGtkXLibJtimeoutFn6Fpv_i_+0x80(26c80, fd18c2d0, fd18c2d0, fda35704, 266d0, fd18c2bc) ffbfe180 libglib-2.0.so.0.1800.3`g_timeout_dispatch+0x40(8e3aa8, fd9fa8c4, 26c80, 18, 0, 0) ffbfe1e8 libglib-2.0.so.0.1800.3`g_main_dispatch+0x1e4(4bfe8, 4bff0, fb96df68, 0, fb96bd90, fb8c7388) ffbfe258 libglib-2.0.so.0.1800.3`g_main_context_dispatch+0xcc(fb96e140, 4bff0, 28, fb96e13c, 4bff0, 4bfe8) ffbfe2b8 libglib-2.0.so.0.1800.3`g_main_context_iterate+0x52c(4bfe8, 1, 1, fb96e148, 1, 1) ffbfe320 libglib-2.0.so.0.1800.3`g_main_context_iteration+0xc4(0, 1, 4bff0, 44, 1, 4bfe8) ffbfe380 libvclplug_gtk.so`__1cHGtkXLibFYield6Mbb_v_+0x130(26c80, 1, 0, 1, 0, fd18c2bc) ffbfe3f0 libvcl.so`__1cJImplYield6Fbb_v_+0xbc(1, fd18c2d0, 0, 0, 1, 400) ffbfe450 libvcl.so`__1cGDialogHExecute6M_h_+0x78(1c187b0, ffbfe548, f22e6850, ffbfe4b0, f235bbcc, f235bbcc) ffbfe4c0 libcui.so`__1cUOfaTreeOptionsDialogHExecute6M_h_+0xa4(1c187b0, 0, ffbfe548, 0, 0, 1c006f0) ffbfe550 libsfx.so`__1cOSfxApplicationMOfaExec_Impl6MrnKSfxRequest__v_+0x2d4(643210, ffbfec54, 1c006e0, ee81c984, 7800, f17c59cc ) ffbfeab0 libsfx.so`__1cNSfxDispatcherJCall_Impl6MrnISfxShell_rknHSfxSlot_rnKSfxRequest_C_i_+0x46c(121d5d8, 643210, f6511ca4, ffbfec54, ffbfeb2f, f65064bc) ffbfeb78 libsfx.so`__1cbASfxDispatchController_ImplIdispatch6MrknDcomDsunEstarEutilDURL_rkn0DDunoISequence4n0DFbeansNPropertyValue___rkn0G JReference4n0DFframeXXDispatchResultListenerv_+0xcdc(158eaf0, f4d7d628, 9, ffbfedcc, 0, f6511dd8) ffbfed68 libsfx.so`__1cRSfxOfficeDispatchIdispatch6MrknDcomDsunEstarEutilDURL_rkn0DDunoISequence4n0DFbeansNPropertyValuev_+0x18c( eec0d6e8, ffbfeeb4, ffbfeeb0, fe118db8, f65064bc, 45400) ffbfede8 libfwk.so`__1cJframeworkOMenuBarManagerGSelect6MpnEMenu__l_+0x7e4(ef2f5a88, 1529fc8, ffbfeeb4, f4f4ddb8, f4f49958, f61feb54) ffbfeee0 libvcl.so`__1cEMenuGSelect6M_v_+0x64(1529fc8, 0, 1, ffbfef40, ff, ff1f2a00) ffbfef48 libvcl.so`__1cEMenuOImplCallSelect6Mp0_l_+0x10(1529fc8, 0, 1, 2c990, fd0100c8, fd19b69c) ffbfefa8 libvcl.so`__1cTImplHandleUserEvent6FpnLImplSVEvent__v_+0xb8(1a56470, fd01549c, 15810e8, 1a56480, 0, 6) ffbff008 libvcl.so`__1cTImplWindowFrameProc6FpnGWindow_pnISalFrame_Hpkv_l_+0x220(716990, 0, 16, fd094870, 1a56470, 0) ffbff0e0 libvclplug_gen.so`__1cKSalDisplayVDispatchInternalEvent6M_b_+0x9c(4d800, 22c78, fd094924, 16, 1a56470, 716c00) ffbff140 libvclplug_gtk.so
Re: Crash during displaying the aid formatting
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hello Oliver Thanks for you fast reply. I should be on the dev mailing list. Am 24.09.2013 14:27, schrieb Oliver-Rainer Wittmann: Hi, On 24.09.2013 14:21, Oliver-Rainer Wittmann wrote: Hi, On 24.09.2013 09:54, Matthieu Riolo wrote: Dear ladies and gentlemen I accidentally sent this question to the user mailinglist but I does sure belong to the dev-list. Sorry for the double mails (original: http://markmail.org/thread/lrsdy4q2tlh4vltj) One of our customer is having a problem with AOO 3.4. The failure is a crash (SIGBUS). It occurs each time when an user tries to open the configurationpanel for the aid formatting. Our customer is using Solaris on a sparc machine. Just to be sure that I got it right: Your are talking about the Menu Tools - Options - OpenOffice Writer - Formatting Aids. Right? Yes, exactly that menupoint. Once the element Formatting Aids get clicked the crash occurs. Further question: The corresponding option tab page shall _only_ be available, when a Writer document or a Writer/Web document is open. Is this the case in the customer's configuration/installation? The customer told me that it even happens when he uses an empty file. Best Regards, Matthieu Riolo Best regards, Oliver. We received a coredump from our customer but because leaking of a OO version with debugflags I decided to ask here - might someone has got an idea what could go wrong. The received backtrace allows me to isolate the failure. It looks like that it occurs in the following method: main/sw/source/ui/config/optpage.cxx void SwShdwCrsrOptionsTabPage::Reset( const SfxItemSet rSet ) I had a short look at the code of this method. May be the access to member variable m_pWrtShell causes the crash. Debugging the current trunk code on my Windows 7 system reveals that this member is set correctly by via calling PageCreated(..) for this option tab page. But may be something goes wrong on Solaris. Best regards, Oliver. Furthermore I often get a Xlib: sequence lost (0x1005f 0x19eb) in reply type 0x1c! failure. It seems to have no effect on my machine but this might be the problem. The Backtrace: ffbfdbe0 libswui.so`__1cYSwShdwCrsrOptionsTabPageFReset6MrknKSfxItemSet__v_+0xfc(1a5c400, 1c21eb8, 1, 1, ffbfdd44, 3) ffbfdd58 libcui.so`__1cUOfaTreeOptionsDialogOSelectHdl_Impl6MpnFTimer__l_+0x900(1c187b0, 15e49f0, ee244d58, 3, 42d7, 5) ffbfe0c0 libvcl.so`__1cFTimerVImplTimerCallbackProc6F_v_+0xd8(fd18c7e4, 1, fd18c2d0, 1, 159b7e8, 1) ffbfe120 libvclplug_gtk.so`__1cHGtkXLibJtimeoutFn6Fpv_i_+0x80(26c80, fd18c2d0, fd18c2d0, fda35704, 266d0, fd18c2bc) ffbfe180 libglib-2.0.so.0.1800.3`g_timeout_dispatch+0x40(8e3aa8, fd9fa8c4, 26c80, 18, 0, 0) ffbfe1e8 libglib-2.0.so.0.1800.3`g_main_dispatch+0x1e4(4bfe8, 4bff0, fb96df68, 0, fb96bd90, fb8c7388) ffbfe258 libglib-2.0.so.0.1800.3`g_main_context_dispatch+0xcc(fb96e140, 4bff0, 28, fb96e13c, 4bff0, 4bfe8) ffbfe2b8 libglib-2.0.so.0.1800.3`g_main_context_iterate+0x52c(4bfe8, 1, 1, fb96e148, 1, 1) ffbfe320 libglib-2.0.so.0.1800.3`g_main_context_iteration+0xc4(0, 1, 4bff0, 44, 1, 4bfe8) ffbfe380 libvclplug_gtk.so`__1cHGtkXLibFYield6Mbb_v_+0x130(26c80, 1, 0, 1, 0, fd18c2bc) ffbfe3f0 libvcl.so`__1cJImplYield6Fbb_v_+0xbc(1, fd18c2d0, 0, 0, 1, 400) ffbfe450 libvcl.so`__1cGDialogHExecute6M_h_+0x78(1c187b0, ffbfe548, f22e6850, ffbfe4b0, f235bbcc, f235bbcc) ffbfe4c0 libcui.so`__1cUOfaTreeOptionsDialogHExecute6M_h_+0xa4(1c187b0, 0, ffbfe548, 0, 0, 1c006f0) ffbfe550 libsfx.so`__1cOSfxApplicationMOfaExec_Impl6MrnKSfxRequest__v_+0x2d4(643210, ffbfec54, 1c006e0, ee81c984, 7800, f17c59cc ) ffbfeab0 libsfx.so`__1cNSfxDispatcherJCall_Impl6MrnISfxShell_rknHSfxSlot_rnKSfxRequest_C_i_+0x46c(121d5d8, 643210, f6511ca4, ffbfec54, ffbfeb2f, f65064bc) ffbfeb78 libsfx.so`__1cbASfxDispatchController_ImplIdispatch6MrknDcomDsunEstarEutilDURL_rkn0DDunoISequence4n0DFbeansNPropertyValue___rkn0G JReference4n0DFframeXXDispatchResultListenerv_+0xcdc(158eaf0, f4d7d628, 9, ffbfedcc, 0, f6511dd8) ffbfed68 libsfx.so`__1cRSfxOfficeDispatchIdispatch6MrknDcomDsunEstarEutilDURL_rkn0DDunoISequence4n0DFbeansNPropertyValuev_+0x18c( eec0d6e8, ffbfeeb4, ffbfeeb0, fe118db8, f65064bc, 45400) ffbfede8 libfwk.so`__1cJframeworkOMenuBarManagerGSelect6MpnEMenu__l_+0x7e4(ef2f5a88, 1529fc8, ffbfeeb4, f4f4ddb8, f4f49958, f61feb54) ffbfeee0 libvcl.so`__1cEMenuGSelect6M_v_+0x64(1529fc8, 0, 1, ffbfef40, ff, ff1f2a00) ffbfef48 libvcl.so`__1cEMenuOImplCallSelect6Mp0_l_+0x10(1529fc8, 0, 1, 2c990, fd0100c8, fd19b69c) ffbfefa8 libvcl.so`__1cTImplHandleUserEvent6FpnLImplSVEvent__v_+0xb8(1a56470, fd01549c, 15810e8, 1a56480, 0, 6) ffbff008 libvcl.so`__1cTImplWindowFrameProc6FpnGWindow_pnISalFrame_Hpkv_l_+0x220(716990, 0, 16, fd094870, 1a56470, 0) ffbff0e0
