Hello.
I am a PLM system developers.
We PLM system operates by JAVA.
We are using the Tomcat version 7.0.55.
The system Down occurs when we are using a PLM system.
The hs-err_pid5684.mdmp file over 20GB is created in the Tomcat root folder.
When the contents of the hs_err_pid5512.log file shown that a JVM bug.
There are logs that appear whenever an error occurs in common.
==ERROR=
com.dassault_systemes.platform.ipmodeling.jni.EnoviaKernel.statelessDispatch
com/dassault_systemes/platform/ipmodeling/jni/EnoviaSessionWrapper;Ljava/lang/String;Ljava/lang/String
==
How ho we fix this?
Below is the full text of hs_err_pid5512.log.
--- SYSTEM ---
OS: Windows NT 6.1 , 64 bit Build 7601 Service Pack 1
CPU : total 12 (6 cores per cpu, 2 threads per core) family 6 model 44
stepping 2, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, sse4.2,
popcnt, ht
Memory: 4k page, physical 50318424k(17358476k free), swap
100634984k(73454820k free)
vm_info: Java HotSpot(TM) 64-Bit Server VM (22.1-b02) for windows-amd64 JRE
(1.7.0_03-b05), built on Feb 3 2012 20:43:56 by java_re with unknown MS
VC++:1600
time: Wed Feb 04 13:39:01 2015
elapsed time: 407758 seconds
== hs_err_pid5512.log
=
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc005) at pc=0x7737e4e4,
pid=5512, tid=18668
#
# JRE version: 7.0_03-b05
# Java VM: Java HotSpot(TM) 64-Bit Server VM (22.1-b02 mixed mode
windows-amd64 )
# Problematic frame:
# C [ntdll.dll+0x4e4e4]
#
# Core dump written. Default location:
D:\apache-tomcat-7.0.55\hs_err_pid5512.mdmp
#
# If you would like to submit a bug report, please visit:
# http://bugreport.sun.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
--- T H R E A D ---
Current thread (0x384c9800): JavaThread http-apr-9500-exec-226
daemon [_thread_in_native, id=18668,
stack(0x5a63,0x5a73)]
siginfo: ExceptionCode=0xc005, writing address 0x0024
Registers:
RAX=0x, RBX=0x796d5ed8, RCX=0xfffc,
RDX=0x00015fe0
RSP=0x5a724b80, RBP=0x, RSI=0x00015fe0,
RDI=0x
R8 =0x5a724b38, R9 =0x0004, R10=0x,
R11=0x0246
R12=0x, R13=0x, R14=0x07efe000,
R15=0x
RIP=0x7737e4e4, EFLAGS=0x00010213
Top of Stack: (sp=0x5a724b80)
0x5a724b80: 5063b620 00015fe0
0x5a724b90: 3bf60080 3bf60190
0x5a724ba0: 5063b620 3c15
0x5a724bb0: fffe
0x5a724bc0: 3c15b3a0 00399c13
0x5a724bd0: 3b1fcb20 0050
0x5a724be0: 001f
0x5a724bf0: 0218 46edc360
0x5a724c00: 5a727b20
0x5a724c10: 0004 0001
0x5a724c20: ff00 7737e40b
0x5a724c30: 001f
0x5a724c40: 796d5ed8
0x5a724c50: 796d5ed0 00399c13
0x5a724c60: 80017660
0x5a724c70: 48ec 001f
Instructions: (pc=0x7737e4e4)
0x7737e4c4: 0f b1 4b 08 0f 85 9b 47 fd ff 48 8b 03 4c 89 ac
0x7737e4d4: 24 c0 00 00 00 33 ed 45 33 ed 48 83 f8 ff 74 03
0x7737e4e4: ff 40 24 ba 22 17 00 00 48 8d 3d 9d 8f 0e 00 80
0x7737e4f4: 3c 25 82 03 fe 7f 00 0f 85 b3 bd 01 00 48 83 fe
Register to memory mapping:
RAX=0x is an unknown value
RBX=0x796d5ed8 is an unknown value
RCX=0xfffc is an unknown value
RDX=0x00015fe0 is an unknown value
RSP=0x5a724b80 is pointing into the stack for thread:
0x384c9800
RBP=0x is an unknown value
RSI=0x00015fe0 is an unknown value
RDI=0x is an unknown value
R8 =0x5a724b38 is pointing into the stack for thread:
0x384c9800
R9 =0x0004 is an unknown value
R10=0x is an unknown value
R11=0x0246 is an unknown value
R12=0x is an unknown value
R13=0x is an unknown value
R14=0x07efe000 is an unknown value
R15=0x is an unknown value
Stack:
[0x5a63,0x5a73],
