[b2g] error - geeksphone - just the splash screen

2013-05-15 Thread Priscila Mayumi Sato
hey, guys!

I have a geeksphone. So, it stopped in the splash screen and I can not to use 
that!

I just try that ~~> 
https://groups.google.com/forum/?fromgroups=#!searchin/mozilla.dev.b2g/splash/mozilla.dev.b2g/q1Le484iQE0/V-f-rSatlswJ

but not sucess.

Another guy said for run a bit command, só, I have not acess to any shell for 
it.

What can I do?
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Re: [b2g] error - geeksphone - just the splash screen

2013-05-15 Thread Michelle Luna

Hi,

I'm sorry you are having this problem with your Geeksphone device. Could 
you provide me some more details about the issue, so we can help you to 
get a resolution? Please provide as much of the following information:


Summary of problem:
Component affected (can you describe the screen you are seeing?):
Device make & model (Peak or Keon?):
What are the steps to reproduce? (if you can remember the steps):
1.
2.
3.
What was the actual behavior?:
What was the expected behavior?:
What build were you using? (this is in Settings > Device Information > 
More information, if you can get there):

SIM card provider?:
Your location?:

Thank you!
Michelle Luna
Mobile & Firefox OS Support Manager

On 5/15/13 12:25 PM, Priscila Mayumi Sato wrote:

hey, guys!

I have a geeksphone. So, it stopped in the splash screen and I can not to use 
that!

I just try that ~~> 
https://groups.google.com/forum/?fromgroups=#!searchin/mozilla.dev.b2g/splash/mozilla.dev.b2g/q1Le484iQE0/V-f-rSatlswJ

but not sucess.

Another guy said for run a bit command, só, I have not acess to any shell for 
it.

What can I do?
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Re: [b2g] error - geeksphone - just the splash screen

2013-05-15 Thread Adán Sánchez de Pedro Crespo
If you can't boot into bootloader mode for using fastboot (power on 
while Vol+ and Vol-), you are f*cked up. You should send it to 
Geeksphone for repair.


If happily that's not your case, here you have images for your device:
Keon: 
https://mega.co.nz/#!ot8AGKbT!TVSZyxVwWmFTMhvQzN5xViq4VHBkZUiVHSXEF8ZLIg8

Peak: http://dl.free.fr/r7H4if06e

These are the commands for flashing the images:

|# fastboot erase userdata
# fastboot flash userdata userdata.img
# fastboot flash system system.img
# fastboot flash boot boot.img
# fastboot reboot|


Good luck and feel free to answer any doubt!
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