Re: Can a bugzilla issue be locked because of spam?

2020-08-31 Thread Jeff Fearn
On 1/9/20 05:28, Andy Mender wrote:
> On Mon, 31 Aug 2020 at 14:22, Qiyu Yan  wrote:
> 
>> Fabio Valentini  于2020年8月31日周一 下午7:54写道:
>>> I'm getting *pretty annoyed* with a similar (but way worse) issue as
>> well:
>>> https://bugzilla.redhat.com/show_bug.cgi?id=810049
>>>
>>> It's worse because there are way more spam comments and they get
>>> amplified by the mails to the package-review lists as well ...
>>
>> Thanks to god they didn't spam to mailing list directly.
>>
>>> I was told to just mark comments as spam and by "magic" those accounts
>>> will get banned.
>>> Thing is, new accounts get created and just keep on posting spam.
>>
>> If tons of spam accounts are getting created continuously, then I think
>> locking
>> bugs won't help. IMHO the only way that will help is ask RedHat to set
>> a more strict
>> anti-spam procedure when creating new accounts.
>>
> 
> Pretty much this. I remember seeing similar spam 1-2 months ago and was a
> little amused.
> Back then it DID hit the packaging mailing list as well, unfortunately.
> 
> We probably need one of those "I am human" captchas as part of the
> registration process.
> Not sure what is Red Hat's policy on this?

AFAIAA There isn't a policy.

It's a barrier to entry and it would stop some people from using the
site, so it requires some analyses of the impact on participation by the
communities using RHBZ.

Cheers, Jeff.
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Re: Can a bugzilla issue be locked because of spam?

2020-08-31 Thread Jeff Fearn
On 31/8/20 21:54, Fabio Valentini wrote:
> On Mon, Aug 31, 2020 at 4:51 AM Christopher  
> wrote:
>>
>> This old issue (https://bugzilla.redhat.com/show_bug.cgi?id=1177202)
>> keeps receiving spam every couple of weeks from a different account.
>> I've been trying to flag the spam comments as spam, and remove the
>> flags they keep setting, and remove their CC as well, so they don't
>> get follow-ups and get encouraged to continue spamming. However, they
>> keep doing it. It's really quite annoying. Is there any way it can be
>> locked or restricted to committers?
> 
> I'm getting *pretty annoyed* with a similar (but way worse) issue as well:
> https://bugzilla.redhat.com/show_bug.cgi?id=810049
> 
> It's worse because there are way more spam comments and they get
> amplified by the mails to the package-review lists as well ...
> I was told to just mark comments as spam and by "magic" those accounts
> will get banned.
> Thing is, new accounts get created and just keep on posting spam.
> The bug I linked had over 140 spam comments up until now, and like
> you, I tried to mark them as spam and remove the spammer's email
> addresses from the CC list, but to no avail.

We can block comments based on content, so if there are patterns in the
content we can have some impact here.

If you spot patterns you'd like added to the list please mail them to
the contact address.

https://bugzilla.redhat.com/page.cgi?id=faq.html#getting-help-spam1

Cheers, Jeff.
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Re: Can a bugzilla issue be locked because of spam?

2020-08-31 Thread Jeff Fearn
On 31/8/20 12:51, Christopher wrote:
> This old issue (https://bugzilla.redhat.com/show_bug.cgi?id=1177202)
> keeps receiving spam every couple of weeks from a different account.
> I've been trying to flag the spam comments as spam, and remove the
> flags they keep setting, and remove their CC as well, so they don't
> get follow-ups and get encouraged to continue spamming. However, they
> keep doing it. It's really quite annoying. Is there any way it can be
> locked or restricted to committers?

We don't support only limiting write access to a bug, you would also
have to make the bug unreadable to those people.

We could of course make it possible, but I think given the impact on the
broader community it would require a lot of thought and consultation to
work out how to do that in an acceptable way.

Cheers, Jeff.
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Re: Can a bugzilla issue be locked because of spam?

2020-08-31 Thread Andy Mender
On Mon, 31 Aug 2020 at 14:22, Qiyu Yan  wrote:

> Fabio Valentini  于2020年8月31日周一 下午7:54写道:
> > I'm getting *pretty annoyed* with a similar (but way worse) issue as
> well:
> > https://bugzilla.redhat.com/show_bug.cgi?id=810049
> >
> > It's worse because there are way more spam comments and they get
> > amplified by the mails to the package-review lists as well ...
>
> Thanks to god they didn't spam to mailing list directly.
>
> > I was told to just mark comments as spam and by "magic" those accounts
> > will get banned.
> > Thing is, new accounts get created and just keep on posting spam.
>
> If tons of spam accounts are getting created continuously, then I think
> locking
> bugs won't help. IMHO the only way that will help is ask RedHat to set
> a more strict
> anti-spam procedure when creating new accounts.
>

Pretty much this. I remember seeing similar spam 1-2 months ago and was a
little amused.
Back then it DID hit the packaging mailing list as well, unfortunately.

We probably need one of those "I am human" captchas as part of the
registration process.
Not sure what is Red Hat's policy on this?
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Re: Can a bugzilla issue be locked because of spam?

2020-08-31 Thread Qiyu Yan
Fabio Valentini  于2020年8月31日周一 下午7:54写道:
> I'm getting *pretty annoyed* with a similar (but way worse) issue as well:
> https://bugzilla.redhat.com/show_bug.cgi?id=810049
>
> It's worse because there are way more spam comments and they get
> amplified by the mails to the package-review lists as well ...

Thanks to god they didn't spam to mailing list directly.

> I was told to just mark comments as spam and by "magic" those accounts
> will get banned.
> Thing is, new accounts get created and just keep on posting spam.

If tons of spam accounts are getting created continuously, then I think locking
bugs won't help. IMHO the only way that will help is ask RedHat to set
a more strict
anti-spam procedure when creating new accounts.

> The bug I linked had over 140 spam comments up until now, and like
> you, I tried to mark them as spam and remove the spammer's email
> addresses from the CC list, but to no avail.

Why the bots stick to several bugs rather than spamming randomly on
every bugs? Just
by design or something in those bugs triggered those bots?

>
> Fabio
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Re: Can a bugzilla issue be locked because of spam?

2020-08-31 Thread Fabio Valentini
On Mon, Aug 31, 2020 at 4:51 AM Christopher  wrote:
>
> This old issue (https://bugzilla.redhat.com/show_bug.cgi?id=1177202)
> keeps receiving spam every couple of weeks from a different account.
> I've been trying to flag the spam comments as spam, and remove the
> flags they keep setting, and remove their CC as well, so they don't
> get follow-ups and get encouraged to continue spamming. However, they
> keep doing it. It's really quite annoying. Is there any way it can be
> locked or restricted to committers?

I'm getting *pretty annoyed* with a similar (but way worse) issue as well:
https://bugzilla.redhat.com/show_bug.cgi?id=810049

It's worse because there are way more spam comments and they get
amplified by the mails to the package-review lists as well ...
I was told to just mark comments as spam and by "magic" those accounts
will get banned.
Thing is, new accounts get created and just keep on posting spam.
The bug I linked had over 140 spam comments up until now, and like
you, I tried to mark them as spam and remove the spammer's email
addresses from the CC list, but to no avail.

Fabio
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Can a bugzilla issue be locked because of spam?

2020-08-30 Thread Christopher
This old issue (https://bugzilla.redhat.com/show_bug.cgi?id=1177202)
keeps receiving spam every couple of weeks from a different account.
I've been trying to flag the spam comments as spam, and remove the
flags they keep setting, and remove their CC as well, so they don't
get follow-ups and get encouraged to continue spamming. However, they
keep doing it. It's really quite annoying. Is there any way it can be
locked or restricted to committers?
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