Re: [tdf-discuss] AskLibO blitzes

2012-05-20 Thread Tony Pursell
On 20 May 2012 12:36, Christian Lohmaier
wrote:

> Hi Marc, *,
>
> On Sun, May 20, 2012 at 6:39 AM, Marc Paré  wrote:
> > Would it be a good idea to organize a monthly call for a AskLibO blitz?
> >
> > I think this would solve some of the outstanding unanswered questions
> queue.
> > We could all agree on maybe a 2-day spree where we could all check in and
> > answer as many questions as possible. The 2-day spree would also allow
> for a
> > return to those who answered just in case of a need to update and reply
> to
> > the answer.
>
> While this will bring the # of unanswered questions down, I'd rather
> have people who ask question also answer other ones :-)
>
> People don't make enough use of their votes yet, they are not really
> familiar with the system yet.
>
> What I'd like to avoid is that there will be 10 people answering all
> the questions...
>
> But going though the unanswered ones (preferrably in "oldest first"
> order) is of course a good idea, but hopefully it will not be the same
> people doing all the work.
>
> ciao
> Christian
>


I am an answer contact for LO (and OO) questions in Ubuntu on Launchpad
[1].  So I had a look about a week ago at the unanswered question in
AskLibO, but I must admit I found it very heavy going.  Some of the reasons
why are:

1) They need specialist knowledge to give a good answer.
2) Vague questions which need more details to know how to give a good
answer.
3) OS details needed for a correct answer (I am using Ubuntu Linux).

I will also admit that I do not much like the 'Ask' format.  I just want to
help people.  I'm not interested in Votes, etc.  To me it all gets in the
way of engaging with the user.  Sometimes you need a sequence of questions
and answers to get to a good solution.  The Ask format isn't really a good
way to do that.  Forums are better.

Tony

[1] https://answers.launchpad.net/ubuntu/+source/libreoffice/+questions

-- 
Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.documentfoundation.org/www/discuss/
All messages sent to this list will be publicly archived and cannot be deleted


Re: [tdf-discuss] AskLibO blitzes

2012-05-20 Thread Christian Lohmaier
Hi Marc, *,

On Sun, May 20, 2012 at 6:39 AM, Marc Paré  wrote:
> Would it be a good idea to organize a monthly call for a AskLibO blitz?
>
> I think this would solve some of the outstanding unanswered questions queue.
> We could all agree on maybe a 2-day spree where we could all check in and
> answer as many questions as possible. The 2-day spree would also allow for a
> return to those who answered just in case of a need to update and reply to
> the answer.

While this will bring the # of unanswered questions down, I'd rather
have people who ask question also answer other ones :-)

People don't make enough use of their votes yet, they are not really
familiar with the system yet.

What I'd like to avoid is that there will be 10 people answering all
the questions...

But going though the unanswered ones (preferrably in "oldest first"
order) is of course a good idea, but hopefully it will not be the same
people doing all the work.

ciao
Christian

-- 
Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.documentfoundation.org/www/discuss/
All messages sent to this list will be publicly archived and cannot be deleted



Re: [tdf-discuss] AskLibO blitzes

2012-05-20 Thread Florian Effenberger

Hi,

Marc Paré wrote on 2012-05-20 06:39:

Would it be a good idea to organize a monthly call for a AskLibO blitz?


I think that's a brilliant idea!

Florian

--
Florian Effenberger, Chairman of the Board
Tel: +49 8341 99660880 | Mobile: +49 151 14424108
The Document Foundation, Zimmerstr. 69, 10117 Berlin, Germany
Rechtsfähige Stiftung des bürgerlichen Rechts
Legal details: http://www.documentfoundation.org/imprint

--
Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.documentfoundation.org/www/discuss/
All messages sent to this list will be publicly archived and cannot be deleted



[tdf-discuss] AskLibO blitzes

2012-05-19 Thread Marc Paré

Would it be a good idea to organize a monthly call for a AskLibO blitz?

I think this would solve some of the outstanding unanswered questions 
queue. We could all agree on maybe a 2-day spree where we could all 
check in and answer as many questions as possible. The 2-day spree would 
also allow for a return to those who answered just in case of a need to 
update and reply to the answer.


Cheers,

Marc


--
Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.documentfoundation.org/www/discuss/
All messages sent to this list will be publicly archived and cannot be deleted