[tdf-discuss] Re: Trouble installing on Windows XP
I have to admit to being totally frustrated now. I cleared any reference to OpenOffice and LibreOffice from the registry, AND, even though neither OpenOffice, LibreOffice nor StarOffice were listed as installed programs at Control Panel/Add or Remove Programs, I found and removed some directories (and files) of OpenOffice, LibreOffice and StarOffice just in case that is the reason for the conflict. I even changed the anti-virus program on my computer thinking that may be where the problem is, all to no avail. When the installation stops (hangs) at about 4/5th the way on the progress bar, both the NEXT and BACK buttons are ghosted, but I can click on CANCEL which prompts a warning window asking if I am sure I want to cancel the installation. When I click on YES, nothing happens, and the only why to clear the installation window(s) is by using End Task of the Windows Task Manager. Using Alt + Tab did not show any other warning screen. I am reluctant to do anything else in the Registry without specific guidance. I don't know what to do, but I need to be able to use the Calc part of either OpenOffice of LibreOffice. As far as I can tell I am not having any other problems on my computer. Thanks for any other help -- View this message in context: http://nabble.documentfoundation.org/Trouble-installing-on-Windows-XP-tp2468799p2481013.html Sent from the Discuss mailing list archive at Nabble.com. -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://listarchives.documentfoundation.org/www/discuss/ *** All posts to this list are publicly archived for eternity ***
Re: [tdf-discuss] Re: Trouble installing on Windows XP
On Sat, Feb 12, 2011 at 5:48 PM, abenglen abeng...@bellsouth.net wrote: I have to admit to being totally frustrated now. I cleared any reference to OpenOffice and LibreOffice from the registry, AND, even though neither OpenOffice, LibreOffice nor StarOffice were listed as installed programs at Control Panel/Add or Remove Programs, I found and removed some directories (and files) of OpenOffice, LibreOffice and StarOffice just in case that is the reason for the conflict. I even changed the anti-virus program on my computer thinking that may be where the problem is, all to no avail. When the installation stops (hangs) at about 4/5th the way on the progress bar, both the NEXT and BACK buttons are ghosted, but I can click on CANCEL which prompts a warning window asking if I am sure I want to cancel the installation. When I click on YES, nothing happens, and the only why to clear the installation window(s) is by using End Task of the Windows Task Manager. Using Alt + Tab did not show any other warning screen. I am reluctant to do anything else in the Registry without specific guidance. I don't know what to do, but I need to be able to use the Calc part of either OpenOffice of LibreOffice. As far as I can tell I am not having any other problems on my computer. Thanks for any other help Can you run the file libreoffice33.msi through this utility: http://www.installsite.org/files/iswi/MsiTools.zip and then enable the logging [*] - All Options after choosing a log file. That log file will help us to find the problem. Cheers, -- Jesús Corrius je...@softcatala.org Document Foundation founding member Mobile: +34 661 11 38 26 Skype: jcorrius | Twitter: @jcorrius -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://listarchives.documentfoundation.org/www/discuss/ *** All posts to this list are publicly archived for eternity ***
[tdf-discuss] Re: Trouble installing on Windows XP
On 02/10/2011 12:32 PM, abenglen wrote: I have used OpenOffice for several years, and now I am trying to install LibreOffice on a Windows XP computer. About 4/5th the way thru installing (according to progress on the status bar), installation stops (hangs) and goes no further. There was no action clicking on Cancel button in the installation window--the only way to close the window was with the Task Manager. In case the conflict was with OpenOffice, I removed it. Now I can't install LibreOffice or even reinstall OpenOffice. In the middle of the installation process, it accesses the OpenOffice website; why? Any help is appreciated. Probably better to ask this on the user list rather than the discuss list. However, if you look at: http://www.libreoffice.org/download/release-notes/ there is a reference to If you run Windows 2000, you may require this update before being able to install LibreOffice. which links to: http://www.microsoft.com/downloads/en/details.aspx?displaylang=enFamilyID=889482fc-5f56-4a38-b838-de776fd4138cpf=true Supported Operating Systems:Windows 2000 Service Pack 3;Windows 2000 Service Pack 4;Windows Server 2003;Windows XP;Windows XP Service Pack 1;Windows XP Service Pack 2 I wonder if perhaps that may be the issue? What version of XP? -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://listarchives.documentfoundation.org/www/discuss/ *** All posts to this list are publicly archived for eternity ***
