Re: [tdf-discuss] Re: LibreOffice priorities
Pedro wrote (19-05-12 23:49) A user who is already on ANY mailing list has already taken more steps than the gross majority [...] In the Netherlands we added the info as one of the few FAQ's that is clearly linked from the 'Get support' page. -- - Cor - http://nl.libreoffice.org -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.documentfoundation.org/www/discuss/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [tdf-discuss] Re: LibreOffice priorities
Hello Pieter, Pieter E. Zanstra wrote (18-05-12 16:09) In the process of commenting it would be good that people who actively respond to a reported bug, also add their email address. [...] This is done automatically (anyway in my settings/preferences) when I add a comment. -- - Cor - http://nl.libreoffice.org -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.documentfoundation.org/www/discuss/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [tdf-discuss] Re: LibreOffice priorities
Pedro wrote (18-05-12 11:50) Resetting the user profile is hardly a fix. I think the correct name is workaround. Ah yes. If I've seen it correct, recently some extra checks were done in the code to prevent some troubles. However, it is a regularly popping up problem since the later versions of OpenOffice.org Although this is acceptable for advanced users, it is enough to make someone who is trying out LibreOffice to give up (see comments in AskLibO and User mailing list) On the Dutch list, I've never seen any user unable to perform it. Still, it's a pity that people have to as for such a solution in the first place. Returning to the subject of this topic, adding a mechanism (i.e. a one click button to Repair profile) to fix this kind of problems would be a good addition to the usability and friendliness of the Suite. Nice idea. Since renaming the user profile cannot be done when the suite itself is running, that should involve some external task. Cheers, -- - Cor - http://nl.libreoffice.org -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.documentfoundation.org/www/discuss/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [tdf-discuss] Re: LibreOffice priorities
Thanks, Marc. Marc Paré wrote Actually, after reading the bug report, I checked to see if I had the same problem. I read the suggestion of resetting the profile and it now works properly. Let me know if this works for you too and I will file a report on your submitted bug confirming the fix. Resetting the user profile is hardly a fix. I think the correct name is workaround. Although this is acceptable for advanced users, it is enough to make someone who is trying out LibreOffice to give up (see comments in AskLibO and User mailing list) That seems to work for me, also. At least it created the new /user folder. Thanks for the tip. -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.documentfoundation.org/www/discuss/ All messages sent to this list will be publicly archived and cannot be deleted
RE: [tdf-discuss] Re: LibreOffice priorities
Hello Marc, In the process of commenting it would be good that people who actively respond to a reported bug, also add their email address. Just for those many cases where the original reporting person has disappeared, and there no longer is a problem holder from the user comunity. Pieter Thanks for the reply and comments. Le 2012-05-18 05:50, Pedro a écrit : Hi Marc Marc Paré wrote Actually, after reading the bug report, I checked to see if I had the same problem. I read the suggestion of resetting the profile and it now works properly. Let me know if this works for you too and I will file a report on your submitted bug confirming the fix. Resetting the user profile is hardly a fix. I think the correct name is workaround. Although this is acceptable for advanced users, it is enough to make someone who is trying out LibreOffice to give up (see comments in AskLibO and User mailing list) Returning to the subject of this topic, adding a mechanism (i.e. a one click button to Repair profile) to fix this kind of problems would be a good addition to the usability and friendliness of the Suite. (Before someone shoots the LibreOffice default comment Why don't you fix it yourself? TM, I want to add that I am not a developer) Regards, Pedro The process of bug-fixing is: * people report a bug * people confirm the bug through testing * devs either accept or reject the bug (normally accept, unless the bug is a duplicate of another bug report) * people + devs find a temporary work-around * devs will try to find a fix * people will try the fix and report back * fix is corrected in an updated version Now that we have found a workaround for this bug, the volunteer-devs can get to work at finding the solution, which, can either be a small fix or a large coding fix; we don't really know at this point. (BTW, I am also not a dev.) The bug-report-fixing in opensource projects is normally heavy on people reporting problems and finding temporary workarounds, often with dev support. The workaround does not mean that the bug will be closed, it just means that the devs now have solid confirmation of the problem and finding a fix with testing is the next step. In fact, if a user reports a bug, it is hoped, in all cases, that the user will help testing out any fixes suggested by the devs so that they can better understand and correct the problem. Although opensource software is free to use, it is hoped that the user will help make the project better by participating in some way as a form of repayment, if at all possible. There is always something a user can do to help no matter how small the contribution. Even leaving comments such as yours is helpful. (BTW, I will include you comment about the one click button ... to the bug report.)[1] If you feel you can help with the LibreOffice project in any way, feel free to ask and someone will suggest where you could help. Now that we know the workaround we can help other users who have this problem by informing them of it. Cheers, Marc [1] https://bugs.freedesktop.org/process_bug.cgi -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.documentfoundation.org/www/discuss/ All messages sent to this list will be publicly archived and cannot be deleted -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.documentfoundation.org/www/discuss/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [tdf-discuss] Re: LibreOffice priorities
Bug filed yesterday at Bugzilla: 49929https://bugs.freedesktop.org/show_bug.cgi?id=49929 On Thu, May 17, 2012 at 3:35 PM, Marc Paré m...@marcpare.com wrote: Le 2012-05-17 13:18, Richard a écrit : eOn Thu, May 17, 2012 at 5:58 AM, Pedropedl...@gmail.com wrote: IMHO after several releases it is possibly time to slow down a bit and concentrate on Quality instead of Quantity... Just a thought... Regards, Pedro +1 Running the current stable, LibO-3.5.3-2, which is, IMHO, a tremendous improvement over the old OOo, but a bit of polish and bug fixing would certainly help our image. Just niggling things, but they stand out, especially when you use it everyday --recent files doesn't work, regards, Richard. I think we all need to get used to submitting bugs and to check if anyone else has reported the same bug. If recent files do not work, could you please let us know and we can test it, if more people confirm then a bug will be submitted. What is the wrong with files, could you describe what is not working? Cheers, Marc -- Unsubscribe instructions: E-mail to discuss+help@**documentfoundation.orgdiscuss%2bh...@documentfoundation.org Problems? http://www.libreoffice.org/**get-help/mailing-lists/how-to-** unsubscribe/http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.**documentfoundation.org/** Netiquette http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.**documentfoundation.org/www/**discuss/http://listarchives.documentfoundation.org/www/discuss/ All messages sent to this list will be publicly archived and cannot be deleted -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.documentfoundation.org/www/discuss/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [tdf-discuss] Re: LibreOffice priorities
Oh, I hope so. I'll check it and let you know. On Thu, May 17, 2012 at 8:54 PM, Marc Paré m...@marcpare.com wrote: Le 2012-05-17 18:41, Richard a écrit : Bug filed yesterday at Bugzilla: 49929https://bugs.**freedesktop.org/show_bug.cgi?**id=49929https://bugs.freedesktop.org/show_bug.cgi?id=49929 Thanks! Actually, after reading the bug report, I checked to see if I had the same problem. I read the suggestion of resetting the profile and it now works properly. Let me know if this works for you too and I will file a report on your submitted bug confirming the fix. Cheers, Marc -- Unsubscribe instructions: E-mail to discuss+help@**documentfoundation.orgdiscuss%2bh...@documentfoundation.org Problems? http://www.libreoffice.org/**get-help/mailing-lists/how-to-** unsubscribe/http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.**documentfoundation.org/** Netiquette http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.**documentfoundation.org/www/**discuss/http://listarchives.documentfoundation.org/www/discuss/ All messages sent to this list will be publicly archived and cannot be deleted -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.documentfoundation.org/www/discuss/ All messages sent to this list will be publicly archived and cannot be deleted
