Re: [IxDA Discuss] Full List of Job Titles or Areas of Expertise
Chad, Have you filtered the Coroflot job board for Interaction Design? I'm sure it's not comprehensive but it does have a variety of job titles. http://www.coroflot.com/public/jobs_search_results.asp? job_category_id_15=15 Simialryly, check out the listings on Boxes and Arrows http://jobs.boxesandarrows.com/jobs @MicheleMarut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=43255 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Interview Questions for Persona Development
Hi Andrea, All of your questions foucs on the site. If you want to develop personas, don't forget to also ask questions about them: try to learn about who they are, what are their ambitions, motivations, what's important to them, what do they value. This will help you to get a broader picture of your users and then you can write personas about them, rather than about them using the site (you can use scenarios for that). Hope this helps, Suze. Suze Ingram User Experience Consultant suze.ing...@gmail.com @suzeingram http://suzeingram.blogspot.com/ http://www.linkedin.com/in/suzeingram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=43311 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] References to clients/colleagues/managers/companies in social networking discussions/posting
I agree with Joshua about awareness of items being on-line forever. As a community awareness thing , I'd like to add that the IXDA list is not just distributed on email to be found by google at some point - but is publicly archived on the website. I'm posting this now from the site. Therefore anyone can google your name or email and find your postings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=43305 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Interview Questions for Persona Development
Andrea, I find more open-ended experience/storytelling questions to be more useful, for example: Can you tell me about the last time you visited the site? Can you think of a time when you couldn't find what you were looking for on the site? What was your best experience with the site? (I think these better than what do you like best/least or self reporting in answer to "what do you do". Gets more to experience and goals, and it's more specific. If you'd like, you can ask them to show you as they tell the story. I think you can make your whole list into questions more like this.) Also if you're making personas you want to know: - how much time on the internet - home page - favorite sites - kind of computer - search v. browse - you ever use a handheld device to access information on the internet? - when did you first use the site (you want to see lifecycle stuff) Good luck! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=43311 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Interview Questions for Persona Development
As part of an independent study project (U Texas iSchool student), I'm developing personas to help guide the BBA site redesign efforts. I have access to a wealth of demographic, survey and web analytics information and also plan to speak to the undergraduate program office about their perceptions of the site and its users. Please send your advice about what questions to ask (undergraduate business school students) when doing interviews for persona development. I hope to tease out user goals and behaviors. Examples would help. Possible questions, so far: Why do you come the the site? What do you do when you come to the site? How do you find information on the site? What are the things you like most about the site? What do you like the least about the site? What would you most like to change about the site? Is the site easy to use? Are there other business school sites that you find particularly useful? Thanks, Andrea Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] References to clients/colleagues/managers/companies in social networking discussions/posting
This is why I do my best to never say anything I will be ashamed of, ever. It doesn't mean I might not call a client "crazy" but I'd only do that if I was willing to defend my statement to the client. Also, MC Frontalot has a song that sort of relates to this discussion (link to lyrics, not AV media): http://frontalot.com/index.php/?page=lyrics&lyricid=41 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=43305 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] References to clients/colleagues/managers/companies in social networking discussions/posting
My eye-opener was when I discovered that all of those 20th century posts to netnews (over our high-speed 19.2 dial up UUNET connection) were acquired by Google and indexed and made freely available. People are very much oblivious to the idea that things posted online are forever. How many websites have tried in vain to purge regretable content**, only to see it dredged up (in the short term) in Google's cache or (in the long term) by the Wayback machine? ** I was Stalinized by a former employer who at one time referred to me (correctly) as a founder, and then later eliminated all traces of that title, except for all of those cached press releases. Oops. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=43305 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] References to clients/colleagues/managers/companies in social networking discussions/posting
I have to agree with you Chauncey. You never know who is reading the stuff you put out there for the world. And it is still the case that the UX world is a small one. Coming from a consulting background it has been a strong lesson that you must always use even greater discretion than you think! Traci Lepore Graphic Designer traci...@hotmail.com 617-821-2156 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] References to clients/colleagues/managers/companies in social networking discussions/posting
There is a balance to be struck, definitely. I've spent a couple years all but paralyzed over whether my personal blog can be found and it'd somehow affect my career because I express some strong (while still largely mainstream) political beliefs in it. Most people have at least has one bad boss story, and in my case, it'd weaken the story to irrelevance if I redacted too much of it to not identify the company or person, so with my method, I simply can't share it online. Even the straightforward purpose of Glassdoor.com is tough for me, since I've mostly worked for small companies wherein I was one of a small and distinct UX team. So yes, I completely agree, we should be careful, but on the other hand, you choose your level of risk. A former boss and current friend pretty much speaks his mind openly in a way that sometimes makes me cringe when I think about "oh noes! potential job opportunity, chance for promotion or networking!" He simply views the situation differently: he'll take that risk for the freedom to say what he wants. I'm trying to find the middle ground :] Cheers, Scott On Wed, Jul 1, 2009 at 3:25 PM, Chauncey Wilson wrote: > There was a message earlier today that had a lively discussion about > printing out passwords, but the subject line brings up another > meta-issue of how we address those we work with/for. The subject line > referred to "crazy client". In this world of social networking and > myriad connections, should we be careful about references to those we > work with. I've seen Twitter messages where people are talking about > their "bad manager" and "their crazy company" and wonder how these > references might hurt in the long run. I know of a few instances > where private things got back to managers and the result was not > pretty. You never know who is on a discussion for sure - your client > or manager might be "on the line" without awareness or someone in > his/her organization. > > I'm curious what others think about this. > > Thanks, > Chauncey > > Welcome to the Interaction Design Association (IxDA)! > To post to this list ... disc...@ixda.org > Unsubscribe http://www.ixda.org/unsubscribe > List Guidelines http://www.ixda.org/guidelines > List Help .. http://www.ixda.org/help > Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] References to clients/colleagues/managers/companies in social networking discussions/posting
Chauncey, So glad you brought this up, that was the first thing that came to mind when I read the title this morning. I completely agree with your stance. I prefer a non-destructive path, personally. Although some people are okay with burning their bridges. It's kind of a no-brainer for me. If it's on the internet, there's a chance it will come back to me. If not, I'm naive at best, or careless at worst. Either way, it's bad manners, but it's a personal choice/approach to life. And I respect that freedom over any enforcement of etiquette. Live and let live. Cheers, Jason R. -- Jason Robb ja...@jasonrobb.com http://jasonrobb.com http://uxboston.com http://uiscraps.tumblr.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=43305 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] References to clients/colleagues/managers/companies in social networking discussions/posting
There was a message earlier today that had a lively discussion about printing out passwords, but the subject line brings up another meta-issue of how we address those we work with/for. The subject line referred to "crazy client". In this world of social networking and myriad connections, should we be careful about references to those we work with. I've seen Twitter messages where people are talking about their "bad manager" and "their crazy company" and wonder how these references might hurt in the long run. I know of a few instances where private things got back to managers and the result was not pretty. You never know who is on a discussion for sure - your client or manager might be "on the line" without awareness or someone in his/her organization. I'm curious what others think about this. Thanks, Chauncey Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] [EVENT] Save the Date: IxDA NYC - Thu July 16 - IDEO
IxDA NYC is pleased to announce that Duane Bray and Ryan Jacoby of IDEO will be co-presenting “Business Design Meets Interaction Design” at our July event. You won't want to miss this one so SAVE THE DATE! Thursday evening, July 16, 2009 6:00 - 7:00 Networking and refreshments 7:00 - 7:15 Welcome and announcements 7:15 - 8:30 Presentation and Q&A Full details and registration coming very soon! -- The IxDA NYC local leaders Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Interviewing sales teams and customer call centers for project research
One thing to consider would be the questions that different stakeholders on the product team have. You could invite stakeholders from product management, QA, training, doc, development, etc. to each list all the questions that they might have and then review those. This method of asking each group what questions can also lead to insights about different perspectives of the groups and even biases that they might have. I've done this using the brainwriting technique where you go to a meeting of a group of stakeholders, give each person a page, and then ask them to quite a few questions that might might want to ask users. After a minute or 2, you have them hand their questions to the person next to them who then adds his/her questions, then you do that one or two more times and you have a large list of questions in 5-10 minutes. You can look for themes that cut across groups and key concerns. Chauncey On Tue, Jun 30, 2009 at 10:12 AM, Alan Salmoni wrote: > Personally, I would start with a question for yourself: what is it > that you want to find out about? That should guide the questions that > you ask of the staff. > > If you're not clear what it is that you want to find out, then your > research could be aimless. > > Of course, feel free to change mid-stream if some interesting stuff > comes up that you didn't anticipate, but having a framework to guide > things is useful so that you don't get distracted into irrelevant > topics and focus instead upon what is relevant to what you want to > do. > > > > . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . > Posted from the new ixda.org > http://www.ixda.org/discuss?post=43265 > > > > Welcome to the Interaction Design Association (IxDA)! > To post to this list ... disc...@ixda.org > Unsubscribe http://www.ixda.org/unsubscribe > List Guidelines http://www.ixda.org/guidelines > List Help .. http://www.ixda.org/help > Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Interviewing sales teams and customer call centers for project research
I agree call listening is a great way to do user research. You'll likely find interesting and revealing gaps between what you learn from your interviews and from what you observe in call center interactions. You might also ask for call recordings, if they're available, so that you can more accurately capture what's really going on. --Mary Sr. Voice User Interface Designer Nuance Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=43265 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] low cost wireframing/diagramming solution?
Balsamiq is terrific, also a big fan of FlairBuilder (www.FlairBuilder.com) . . . very nice. - A Andrew Schechterman aschechter...@gmail.com www.Linkedin.com/in/andrewschechterman 303-886-2440 On Tue, Jun 30, 2009 at 7:23 PM, Nils Clark-Bernhard < nils.clark-bernh...@human-aspects.de> wrote: > There is also a young Berlin based startup doing > http://www.rapidrabb.it > > > . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . > Posted from the new ixda.org > http://www.ixda.org/discuss?post=42842 > > > > Welcome to the Interaction Design Association (IxDA)! > To post to this list ... disc...@ixda.org > Unsubscribe http://www.ixda.org/unsubscribe > List Guidelines http://www.ixda.org/guidelines > List Help .. http://www.ixda.org/help > Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] itsme EMULATOR online now - Evaluate!!
Hi everyone I have already shared couple of phases of the design and development process of the itsme project with you all from the very start to the concept evaluation. Now is the itsme EMULATOR. We recently launched the emulator online.The first piece of software that incorporates the concept behind itsme (the metaphor, stories and venues) waiting for you to be explored. The emulator, however, is not only a demonstrator to itsme: it also represents a new example of a support system to a community that offers its members the opportunity to find everything (contacts, resources, documents, messages, media, etc.) in each of its venues that is relevant to what the venue refers to. You can find it here http://itsme.it/emulator/ You can finally start seeing the venues, and interact within them. A short demo can take you through the interactions and actions that can be performed through the emultaor. I hope i can count upon you all to try it out and let me know about your experiences. Would be great to know what the experts think. Oh, and the evaluation will be rolled out in 2 days, so please find some time before that. http://itsme.it/emulator/ Thanks in advance Nikhil Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] FW: Looking for data to refute crazy client
You asked for cold, hard research. This is the closest I could come: http://is.gd/1jSh1 Only $749! Right. But if your client (or one of your partners) has access to Forrester, you could get in on this. - N Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] FW: Looking for data to refute crazy client
There really should be a standardized way to handle the whole password problem. Websites all seem to have their own ways of solving it, from fancy ways to keep you logged in (or boot you out), to locking your account, to requiring sometimes absurd password strength. Of course, the contexts are always different, but it would be nice if we had a place where these types of functionality were documented, so we can pick and choose from them depending on the security needs. Perhaps a good one to add for the next edition of "(Interaction) Design Patterns?" Sooo looking forward to the day when we have an elegant answer to the login process. - Nasir Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] FW: Looking for data to refute crazy client
Having been a student... and more recently worked in a university, I know where what sounds like a crazy requirement is coming from. As far as the university department is concerned, the user doesn't exist at all, on their system until an admin user creates them (using the year / class roll). No email, no system access, nothing. Now, how do you get the generated email from the system to the student so they can log in and the change the generated password. You print out all the users and passwords and hand them out during the first lab. (Not a joke, this is exactly how Stirling University does it). Security is usually handled by showing of matric card to the supervisor to get the correct bit of paper. Anyone who knows undergrads is fully aware that this is the only system which can work with any degree of success... It goes against many principles, but is pragmatically sound. [Edit : And maybe one day I'll remember to hit reply all! Sorry Nils] Gk. Gregor Kiddie Senior Developer INPS Tel: 01382 564343 Registered address: The Bread Factory, 1a Broughton Street, London SW8 3QJ Registered Number: 1788577 Registered in the UK Visit our Internet Web site at www.inps.co.uk The information in this internet email is confidential and is intended solely for the addressee. Access, copying or re-use of information in it by anyone else is not authorised. Any views or opinions presented are solely those of the author and do not necessarily represent those of INPS or any of its affiliates. If you are not the intended recipient please contact is.helpd...@inps.co.uk .org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Looking for data to refute crazy client
I wouldn't even store plain text passwords in the DB, normally they are md5-encrypted so nobody can read them. They should never be shown, printed or emailed plaintext to anybody, not even to the administrator. If the student data need to be secure, make them secure. Joshua is definitely right. If someone forgot his password, let the system create a new temporary one-time-login password and send it to the email address the user registered with. Afterward, force the user to type in a new password, so that he can remember it. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=43289 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] low cost wireframing/diagramming solution?
There is also a young Berlin based startup doing http://www.rapidrabb.it . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=42842 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Looking for data to refute crazy client
I wholeheartedly agree with Joshua. His approach is ultimately best
for the users and also save lots of admin resources ("cold hard
cash" in client-speak)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=43289
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Re: [IxDA Discuss] Looking for data to refute crazy client
Totally and completely absurd. Print? A password? I'm laughing at the thought. On Jun 30, 2009, at 9:47 AM, Matthew Green wrote: Hello, Someone I work for has a strange enhancement request which I do not agree with, but this person is the boss. I think in my gut, this is wrong. *website: * a user management system for secure student data. Clients are a little paranoid about passwords and user names getting out. *behavior:* when you select a user and want to reset his or her password, the resulting screen shows the user name, but then blanks out the password which you can only see by printing the page. Blanking out the password seems silly since you can still see it if you print it out. Do people agree this is poor functionality? If so, is there any evidence to support my feeling that this is a bad idea? Thanks, Matthew Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Looking for data to refute crazy client
Unless the password is printed out on a pre-sealed, 1+1 copy paper (the kind of post-card like paper that most credit card companies use to send you the passwords), it is totally non-secure. - Rajesh On Wed, Jul 1, 2009 at 4:44 AM, Oliver Reichenstein wrote: > Printing out a password is the most absurd security measure for > password protection--unless you have the power to force the user to > chew and swallow the paper sheet... ;-) > > > . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . > Posted from the new ixda.org > http://www.ixda.org/discuss?post=43289 > > > > Welcome to the Interaction Design Association (IxDA)! > To post to this list ... disc...@ixda.org > Unsubscribe http://www.ixda.org/unsubscribe > List Guidelines http://www.ixda.org/guidelines > List Help .. http://www.ixda.org/help > Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Looking for data to refute crazy client
Printing out a password is the most absurd security measure for password protection--unless you have the power to force the user to chew and swallow the paper sheet... ;-) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=43289 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
