Hi Michael
Adaptive Path's Signup and Rampup report is a wonderful look at
trialing software, account registration and up-selling -
http://www.adaptivepath.com/ideas/reports/signup/
Also try Smashing magazines UI trends article (in particular 1. Lazy
registration & 6. Account Registration) -
http://www.smashingmagazine.com/2009/06/23/10-ui-design-patterns-you-should-be-paying-attention-to/
This article may also be worth a read -
http://testingblog.widemile.com/2009/07/13/optimizing-registrations-how-to-increase-sign-ups-leads-sales-picnik/
Hope it helps.
James Mansfield
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