Re: [IxDA Discuss] Quick easy methods for usability testing micro-interactions?

2010-02-25 Thread Laura Klein
I just want to second Hilary's mention of the use of bucket testing
(aka. multivariate or a/b testing) for these sorts of small things.
You can quickly get significant results, and once you start a/b
testing things, you'll find all sorts of little tweaks you can make
to dramatically increase important metrics like conversion, revenue,
and retention. This is an especially good way of testing things that
users might not even notice in a regular usability test but that can
have a really big impact on your business. 


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[JOB] Digital Architect � User Experience; Washington, DC; Powell Tate; Full-Time

2010-02-18 Thread Laura Gaunt
Powell Tate, the Washington, DC office of Weber Shandwick, a global
public relations and communications firm is expanding our Digital
Communications team. We are looking for a *Digital Architect* focused
on user experience to help us create intuitive, effective and engaging
online experiences for our clients and their users. This is a job for
someone who understands how people interact with information online
and how to effectively communicate over the emerging social Web. The
role focuses on the initial planning and concepting stages of a
project to gather and process requirements and objectives and
synthesize this information into a blueprint for the creation of a
great user experience. The ideal candidate * understands how to
address users' needs to ensure intuitive access to information and
to drive them to take action. 

The work will touch on some of the most pressing issues of the day
through the work of our nonprofit, corporate, association and
government clients. 

*Job Responsibilities:*

* Work with team members and clients to identify and define user
needs and project objectives

* Turn gathered requirements into visuals to guide design and
development including use cases, personas, site maps and wireframes

* Plan and execute research activities including surveys, process
tests

* Work with designers, developers and content editors to guide
development of the ideal product for our clients

* Follow and evaluate emerging Web technologies, design trends,
social media and UX techniques for opportunities to apply to our
client work

*Required Qualifications:*

* 2-3 years of relevant digital communications experience;
Broad knowledge of social media and digital communications

* Strong understanding of the principles of Web usability,
accessibility, interface design, information architecture, user
research

* Knowledge of HTML, DHTML, Flash, JavaScript and related
Interactions

* Work well with a variety of key internal and external stakeholders

* Be proficient at managing multiple projects across many teams at
one time

* A fun, collaborative attitude 

*Desired Qualifications:*

* Experience with user research techniques

* Proficiency in creating diagrams using applications like Microsoft
Visio, OmniGraffle, Adobe Illustrator or similar

* Background in Web design, development and/or human-computer
interaction 
 

To apply, please send cover letter, resume and compensation history
to: j...@powelltate.com 
 
Powell Tate is an equal opportunity employer. EEO/AA.M/F/D/V 

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Re: [IxDA Discuss] Interaction Design vs Interactive Design

2010-02-04 Thread Laura Lejano
I've also run across the same question in brainstorms, interviews,
studio talk, twitter, and from clients in the past year or so. I
don't know the exact answer but I find they run quite close or even
parallel within a UX environment.

In my experience Interaction Design crosses with the research,
business, visual and technical stream. They focus more on the users -
how'll they will interact with the design, flows, early sketching,
early prototyping. 

Interactive Designers do pretty much the same thing with more focus
on the prototyping and design 'build'. Possibly after early draft
sketching and into the flash, css, installations, etc..

Am I close? I'd be interested to hear your thoughts and experiences.


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Re: [IxDA Discuss] Interaction Design vs Interactive Design

2010-02-04 Thread Laura Lejano
I've also run across the same question in brainstorms, interviews,
studio talk, twitter, and from clients in the past year or so. I
don't know the exact answer but I find they run quite close or even
parallel within a UX environment.

In my experience Interaction Design crosses with the research,
business, visual and technical stream. They focus more on the users -
how'll they will interact with the design, flows, early sketching,
early prototyping. 

Interactive Designers do pretty much the same thing with more focus
on the prototyping and design 'build'. Possibly after early draft
sketching and into the flash, css, installations, etc..

Am I close? I'd be interested to hear your thoughts and experiences.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Deciding whether to use a Show n items per page control

2009-12-07 Thread Laura Klein
The one argument I would make to the pick one optimal size theory
is that, in some cases, there is no optimal size. One company where I
worked had a catalog of millions of products with images. 

Because there were so many products to choose from, users tended to
want to see as many results on a page as they could without slowing
things down too much. The biggest problem for us was the huge
variation in computer quality and connection speed, which made the
pages load at wildly different speeds for different customers. What
would be sub-second response for a user with a new computer and DSL
could take several seconds for someone with an old computer on dial
up. 

For some reason, our user base had a pretty significant contingent of
people at both ends of the range, so it was tough for us to pick an
optimal size for the pages. We offered several different page sizes,
remembered the users' preferences, and let people decide for
themselves what their computer and connection could handle. 

Of course, products that have different types of customers don't
necessarily have this problem, so it might be best in those cases to
not clutter up the page with extra choices that their customers
don't need. It's all about understanding the actual needs of your
particular users, right? 

Laura Klein


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[IxDA Discuss] Mini Design Challenge Suggestions

2009-11-16 Thread Laura Rodrian
Hi,

Does anyone have suggestions of topics for quick (~10 minutes) design
challenge scenarios? 

The University of Michigan SOCHI (Student Org. in Computer Human
Interaction) is hosting an event to practice our rapid sketching and
ideation skills, particularly in preparation for upcoming job
interviews that many of us have. We've done sketching scenarios like
this in the past and would love some fresh ideas.

Are there any scenarios that you've encountered during IXD/UX
interviews that might be good to practice with? 

We are also compiling a tips for successful IXD interviews
document and would love to include any advice that you might have.

Reply to this post, or send an email to sochi-officers [at] umich
[dot] edu.

Thanks,

The U-M SOCHI Officers:
Jeremy Canfield
Debra Lauterbach
Katie McCurdy
Laura Rodrian 

www.si.umich.edu/SOCHI
Twitter: @umSOCHI



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[IxDA Discuss] Process Books

2009-11-13 Thread Laura Rodrian
I am planning on entering the Interaction '10 student competition,
which requires submissions in the form of a process book. However, I
am not familiar with the documentation style of process books. Can
anyone recommend any good examples or guidelines to follow when
creating one? I can speculate about what should be included but would
like to be sure that I am on the right track.

Thanks in advance!

Laura Rodrian
MSI Candidate 2010
School of Information
The University of Michigan
www.yellowbreeze.com

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[IxDA Discuss] [JOB] Career Opportunity with Cerner Corporation: Interaction Designer

2009-10-18 Thread Laura Dailey
Cerner Overview 
Cerner is the leading U.S. supplier of healthcare information
technology solutions that optimize clinical and financial outcomes.
Around the world, health organizations ranging from single-doctor
practices to entire countries turn to Cerner (NASDAQ: CERN) for our
powerful yet intuitive solutions. Cerner offers clients a dedicated
focus on healthcare, an end-to-end solution and service portfolio,
and proven market leadership. 


Group Overview 
The Interaction Design  Usability Group is part of the Software
Design Organization and is responsible for providing solutions that
optimize and enable processes across the health care continuum for
patients, providers and the health care organization.  This group
creates the strategy for existing and new Cerner solutions to
remain/achieve Best of Class status.  The Interaction Design 
Usability Group works to ensure that solutions across all platforms
(Web, Mobile, Java, Win32) are consistent, easy to use and match the
user's needs and requirements. 


Responsibilities 
The Interaction Designer is responsible for understanding the vision
of Cerner Domains and using this knowledge to communicate design
specifications to engineering associates. The Interaction Designer
interprets guidelines and existing requirements with solution
managers, facilitates design sessions to help define vision,
functional requirements, specifications, wire frames, and visual
prototypes. The Interaction Designer is responsible for solving
complex design challenges and presenting ideas across Cerner and our
clients.  Additional responsibilities include presenting, developing,
and implementing the visual style of the Cerner solution by
determining illustration style, color palettes, typography, screen
layout, and interface design. The Interaction Designer will manage a
common visual style across all Intellectual Property domains,
updating the corporate style guide according to the latest research
in user-centered design and fully understand a user-centered design
methodology.  This will be accomplished by evaluating designs against
common heuristics; creating demonstrations to support usability
testing with clients, as well as coordinating those usability tests.



Minimum Qualifications: 
-Bachelor's degree in Industrial Design, Graphic Design, Interaction
Design, or related field or equivalent work experience with
appropriate licensure/accreditation  
-Demonstrated ability to translate client and target market needs and
interests into visual styles that are responsive to those needs 
-Excellent written and oral communication skills 
-Demonstrated knowledge of information architecture, task-flow
models, storyboarding, wire framing, visual design specifications,
and guidelines. 
-Excellent problem solving skills 
-Ability to travel (10-20%) 
-Must be living in or willing to relocate to the Kansas City area 
-Ability to thrive in a team atmosphere 
-Strong ability to manage multiple projects in the same timeframe 
-Expert level experience in Adobe Indesign and Photoshop 

Preferred Qualifications: 

-2-5 years of experience designing interfaces and screen layouts 
-Experience in the following:  Adobe, Macromedia, Illustrator,
DreamWeaver, Fireworks, Freehand, Flash 
-Deep knowledge of digital tools and processes, specifically in the
area of application design 

Cerner Corporation is an Equal Opportunity Employer. 

If you're interested in being considered for this opportunity,
please visit www.cernercareers.com to create a profile and apply to
Job ID 22088.

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Re: [IxDA Discuss] When to use faceted navigation

2009-10-15 Thread Laura
One area is in search. Faceted search such as what's offered in Solr
search (http://lucene.apache.org/solr/features.html) can afford some
real power filtering for the user.

With rich search results, the benefits are obvious, but I could see
the benefit of being able to drill down into one of two facets.

Sorry I don't have any links to any resources or thoughtful posts on
this subject. Hope someone else can!


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Re: [IxDA Discuss] A vision for the 10-finger desktop

2009-10-13 Thread Laura
This is very intriguing! Obviously some good thought has gone into
this. Nicely done! (Not sure about the cheesy music in the video.) I
tweeted the link, fwiw.


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Re: [IxDA Discuss] Book: Thoughts on Interaction Design

2009-10-05 Thread Laura Lejano
I've ordered one for over across the pond to London. I'm looking
forward to a good tube read for the rainy winter!


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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread Laura Schertler
I encounter something unusable every day! I think there should be a
community list that people can access and add/comment thereto.

On Mon, Sep 28, 2009 at 1:15 AM, Catherine Ryan cather...@barros.com.auwrote:

 OK - so we work in the world of digital. Here the affordance is a
 perceived one. But what about our real lives?

 Here's the thing - I want to start a list of unusable real life
 things

 1. Elevator buttons: when I press the wrong floor (which is quite the
 frequent occasion in my uncaffienated state before 12pm) why can't I
 unpress my mistake?

 2. Toilet doors: why does one open in and the next out. Furthermore -
 why wash your hands when you must touch germ-ridden door handles after
 the fact? If there is ever a need to have automatic doors - here it
 is.

 3. Coffee cups without handles: OK - I'm a great lover of style and
 aesthetics, however when it burns my hands off...I'd find it more
 classy to have a handle and not have tears in my eyes from lifting my
 beloved caffeine to my mouth.


 
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 http://www.ixda.org/discuss?post=46113

 
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-- 
Laura L. Schertler

The role of the designer is that of a good host anticipating the needs of
their guest.

~Charles  Ray Eames

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[IxDA Discuss] Seeking Jr. Interaction Designers

2009-09-14 Thread Laura Taylor
LBi/IconNicholson is currently seeking Junior Interaction Designers to
become part of an energized, multi-disciplinary group. If you love the
interactive space, appreciate a culture where your work is respected,
your opinion counts and you are surrounded by the best and the
brightest read on!

 

We are looking for several long-term freelancers to join us
immediately. 

We would love to see recent grads and junior level folks who are
interested in jumping into an Interaction Design project. 

 

Familiarity with basic Interaction Design concepts.

Experience with: InDesign, Illustrator, Visio, HTML, Dreamweaver and
the ability to develop interface functionality

 

 

Qualities that our Junior Interaction Designers possess are:

* We would love to see ID’s with some experience in interactive media
design (preferably within a creative team);

* Interaction Design coursework or 1 year in a role exclusively
addressing interaction design (preferably working with complex
sites);

* Ability to research, understand and organize large amounts of
specialized content;

* Excellent writing, speaking, presentation and interpersonal
skills;

* Proficiency in one or more of the following: Adobe InDesign, Adobe
Illustrator, Microsoft Visio, HTML, Dreamweaver (or similar);

* Ability to develop interface functionality

* An overall enthusiasm and excitement for the interactive world and
a desire to learn!!

 

If you believe that you meet all these qualifications and we’ve
described your profile above, please submit your resume, work samples
and compensation information to
 
http://tbe.taleo.net/NA9/ats/careers/requisition.jsp?org=INICHOLSONcws=1rid=172

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Re: [IxDA Discuss] Windows Photo Gallery for user testing?

2009-09-07 Thread Laura Klein
I have another option if PPT doesn't work out for you. With very
little HTML, you can easily turn your jpgs into quite interactive
wireframes. 

All you have to do is put the jpg into an HTML document and then
create image maps with hot spots. I tend to use  Dreamweaver since it
has a nice GUI to help place the hot spots in the right places, but
I'm sure there are other products that do this as well. This would
solve your long, scrolling page problem too. 

If you need help or want to see an example, feel free to contact me
directly. 

Good luck!
laurak


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[IxDA Discuss] best practices for a secure forgot password process

2009-08-23 Thread Laura Malone
The use case I'm asking for input on is this: The user has forgotten
their password and types in an email address that is not in our
system. Currently we tell them that we don't have that email address
in our system and to try another or register. However, we have been
mandated to address the security issues around this approach.
Apparently, by telling the user we don't have that email address in
their system allows a hacker/attacher to keep trying other email
addresses until they get a match. 

So in other words, there is a conflict between the ease of use in
telling a user who has forgotten their password that we don't have
their email address in our system vs. the potential breech of
security that this messaging apparently invites. 

My question is, have you resolved this conflict in your website, and
if so, how?  

Thanks for any insight,
Laur Malone

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Re: [IxDA Discuss] Current Design Topics

2009-08-13 Thread Laura Malone
I'd incude


* Social Networking Design Patterns
* Waterfall vs. agile processes
 Laura Malone







From: Jack Moffett jmoff...@inmedius.com
To: disc...@ixda.org
Sent: Tuesday, August 11, 2009 6:27:26 AM
Subject: [IxDA Discuss] Current Design Topics

I'm preparing my design seminar for the Fall semester, which is a  
masters-level course. The last time I taught this specific course was  
2005. I assigned readings on the following subjects:

Design Certification
Offshore Outsourcing
Design  Business
Formal Education vs. Self-taught
Design Ethics
Design Leadership
Making a Business Case for Design
Experience Design

Many of these are still relevant four years later, but I want to keep  
the discussions contemporary. If you were picking current topics for  
students to read, write about, and discuss, what would they be? What  
are the big issues? Please keep in mind that this is not an  
Interaction Design classit covers the entire design landscape. I'm  
looking forward to your suggestions.

Thanks,
Jack



Jack L. Moffett
Senior Interaction Designer
inmedius
412.459.0310 x219
http://www.inmedius.com


Some men see things as they are and say why?
I dream of things that never were and say why not?

- George Bernard  
Shaw



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Re: [IxDA Discuss] How to Get Useful Feedback from Customer Support?

2009-08-11 Thread Laura Klein
Hi Shima,

At my last company, we had a pretty good system for improving the
communication between groups. Once a week, for no more than half an
hour, one representative each from UX, Customer Support, QA, and
Community Management would get together with the head of product
development (it was a small company!) and the product owners. The
representatives from the different groups were considered customer
advocates, and we would each quickly explain what we thought were the
top three problems that customers were facing.

Expressing it as customer problems helped a lot, since people
were encouraged to talk about what the current experience was and why
it was bad, rather than just giving a suggestion of what to do. Having
the meeting in person also helped, since when people did make
suggestions, people could ask, what problem are you trying to
solve? 

Regardless of how you do it, getting customer support and UX talking
to each other is a great idea! Good luck. 

Laura 


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Re: [IxDA Discuss] drop down samples

2009-05-04 Thread Laura Malone
Hello Henry,

Adding functionality to dropdowns is something we explored quite a
bit on a project I worked on for E*Trade. 

One function we developed was the ability to add new items to the
drop down list. We placed the function for adding a new item at the
bottom of the list in parentheses.  Choosing %u201C(add new
choice)%u201D causes a small modal dialog box to appear, where the
user can create the new choice.

Another function that is accessible from a dropdown is to create
custom subsets of tables, or what we referred to as column views.
If the user selects %u201CManage Column Views%u201D from the column
view dropdown, the first screen in a Guided Workflow appears in a
floating window. The user chooses an existing column view as the
basis for creating the new view. The user can also delete a column
view from the list on this screen. The user can also delete a column
view from the list on this screen.

I'd be happy to send you some screen shots if that would be helpful.


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Re: [IxDA Discuss] TOU Checkbox Behavior

2009-03-13 Thread Laura Schertler
I would have to agree with you on selecting option #1. The only thing I may
also include is an asterisk next to the checkbox and indicate that any/all
fields with an asterisk are required.

Laura Schertler
Sr. IA/UX Engineer

On Thu, Mar 12, 2009 at 1:54 PM, Hernan Teano hte...@gmail.com wrote:

 Need to put into place a terms of use checkbox that users need to
 check in order to place an order. I can go two ways with the
 interaction:

 1. Enable the Place Order button and if the user clicks without
 checking the TOU box display a message

 2. Disable the Place Order button and enable it once the TOU box is
 checked

 I'm inclined to go with #1 because it quickly teaches the user the
 relationship between checking the box and ordering, whereas #2 offers
 no explanation as to why the order button is disabled and could be
 potentially confusing.

 Curious if anyone has experience with this, and which way did you go
 and why?

 Thanks,
 Hernan Teano
 UX Architect
 Adobe


 
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-- 
Thanks,

Laura L. Schertler

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Re: [IxDA Discuss] Accordion Interaction

2009-01-24 Thread Laura Schertler
Albeit somewhat boring and not the most attractive design, I created
the IA for this government website, which includes an accordion menu:

http://www.hospitalcompare.hhs.gov/Hospital/Search/SearchMethod.asp?pagelist=Homedest=NAV|Home|Search|SearchMethod|Welcomesearch_dest=NAV|Home|Search|Welcomeversion=defaultbrowser=Firefox|3|WinXPlanguage=EnglishbtnFindHosp=Find+and+Compare+Hospitals

On Fri, Jan 23, 2009 at 12:58 PM,  jo...@otto.dreamhost.com wrote:
 Hi everyone!

 Does any one have some good samples of expandable/collapsible content pane
 interaction (accordion)?

 Something like this http://ui.jquery.com/demos/accordion but applyed on real
 website.

 Cheers!

 Jorge

 --
 Échale un vistazo a mi blog www.usandolo.com


 
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-- 
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Laura L. Schertler

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Re: [IxDA Discuss] What to choose? (technical writer or technical tester)

2008-11-12 Thread Laura Lemay
Speaking as a long-time technical writer, if you do go that route, make 
sure you aggressively market your IxD skills inside the company (and 
keep up on the trends outside the company) even as you build tech 
writing skills.  Tech writers are not high on the development food 
chain, and you may find yourself pigeon-holed as just the writer if 
you're complacent about it.


Laura


Ali Naqvi wrote:

Hello members,
well the reason why I only can choose from these two job openings is
that I have ben jobless for 3 months now and have been offerede these
lately. I cant wait any longer since I have to pay mortgage and
support my family. 
(No more loans granted.)

I had a meeting regarding the tech writer job, and the hiring manager
actually liked my portfolio and said that he MIGHT send me to the
usability or user experience group instead. (though the tech writer
position is a part of their overall user experience group) 
He wasnt sure whether I would fit in the tech writer position since

my portfolio was too strong. I might be over qualified for that he
said... BUT lets see what happens. They do EVERYTHING inhouse and he
told me that my skills might be needed in their new created user
experience / usability department. 



. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Interesting interface design

2008-09-27 Thread Laura Schertler
The Web site is also not accessible for those with certain disabilities,
which could be a major factor in some instances.

Also - when I composed and attempted to send a message regarding my
concerns, the content was completely erased and unsuccessfully sent.

H

On Thu, Sep 18, 2008 at 2:14 AM, Sachin Ghodke [EMAIL PROTECTED]wrote:

 i was introduced to this website (dontclick.it) a couple of years ago.
 It felt uncomfortable because it was not the norm to navigate the way
 this website was constructed. It was innovative at the time it was
 launched. A solution to probably where touch screens were not as
 famous as they are today. However, this interface provided me with an
 understanding that the mouse behaved intuitively. Strange thing for a
 mouse to do! ;-).

 It did make me sit up and take notice but if the transition effect
 were less busy the interface would have worked even better. As i see
 the transition confined within a space made me feel uncomfortable
 while navigation.

 The concept don't click rocks, only that it needs to be executed
 smart.



 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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 http://www.ixda.org/discuss?post=32969


 
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Laura L. Schertler

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[IxDA Discuss] JOB: Web/Graphic UX Designer in Herndon, Virginia

2008-08-22 Thread Laura Schertler
Greetings everyone! My company (Command Information) is currently seeking to
hire a mid/senior level Web/Graphic User Experience Designer. It is a
full-time, permanent position located in Herndon, VA.
Job Summary: Web/Graphic UX Designer

This is a fulltime, permanent position offering an opportunity to work for a
cutting edge company.  Command Information is the leading provider of next
generation Internet services and products to Fortune 1000 companies as well
as Government clients.

Candidates must demonstrate a concentrated ability in the Web/Graphic User
Experience Design field with five+ years of experience. A Bachelor's degree
or higher is required.

The UX Designer will create compositions with detailed explanations for
their design concepts, and will maintain and conform to those
selected/approved concepts as detailed and defined by the information
architecture (IA) throughout all phases of a project.  The UX Designer
converts the overall IA and initial wireframes into a functional, clickable
prototype. This individual also coordinates with the project team/client to
identify any potential design/technical/usability challenges in developing
the desired functionality for current/future project phases.
Duties and Responsibilities:

   - Responsible for the conceptualization and implementation of design
   compositions, graphic images, and branding for web-based communications and
   applications
   - Possesses a solid understanding of information architecture and user
   interface essentials and how they relate to visual design
   - Works with project teams to create and design visual treatments and
   interaction solutions that meet client specifications
   - Helps solve complex visual interaction problems with technically viable
   solutions
   - Articulates multiple concepts and ideas to influence decisions
   - Actively solicits feedback to ensure that all activities and
   deliverables meet expectations
   - Keeps current with the latest design trends and new media technologies

Required Skills and Experience

   - A solid understanding of print and interactive design fundamentals,
   including color theory, typography, and layout, as well as branding and
   marketing skills; B2B experience preferred
   - Collaborates with designers and developers; comfortable working in a
   team environment
   - Mentors junior visual designers and provides design guidance
   - Exhibits the ability to execute tasks in alignment with requirements,
   style guides and standards
   - Exhibits a thorough understanding of optimization and production for
   online media
   - Exhibits fluency in industry standard interactive design tools and
   technologies: Adobe Photoshop, Illustrator, InDesign, Flash, HTML/XHTML/XML,
   CSS, JavaScript (interactive multimedia authoring, audio/video editing
   experience a plus)
   - Able to work in a fast paced and dynamic environment and meet tight
   deadlines
   - Detail oriented, efficient, organized, self-starter, highly productive
   - Able to solve complex interaction problems with creative and
   technically viable solutions
   - Able to collaborate with others in a cross-functional team environment
   - Strong written and verbal communication skills

*Online interactive portfolio/samples required when submitting a resume.
Resumes submitted without an online portfolio or interactive samples will
not be considered. Please submit resume, salary requirements and link(s) to
portfolio to: [EMAIL PROTECTED][EMAIL PROTECTED]


-- 
Thanks,

Laura L. Schertler
[EMAIL PROTECTED]

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[IxDA Discuss] Sr. IA Wanted at Great West Los Angeles Agency

2008-08-13 Thread laura laser
Sr. Information Architect

 

My client, a great independent interactive agency in Los Angeles, is looking
for a Sr. Information Architect who is passionate about building great user
experiences and committed to client success. The candidate we seek will hit
the ground running and possess a strong interpersonal dynamic and energy
level to match. As a member of the User Experience community, the
Information Architect will: Work with multidisciplinary teams to create
smart, innovative online solutions for our clients; Provide data driven
insights into customer behavior and an actionable plan for meeting user
needs online; Champion process and methodology as well as research and
evangelize the latest tools, best practices and trends that relate to the
field.  Reporting to the Director of User Experience, day-to-day
responsibilities include: Generate project requirements definition by
leading client working sessions, reviewing the competitive landscape, and
participating in creative brainstorming sessions with the project team;
Producing site- and competitive-analysis documentation; Lead user personae
research and documentation; Define functionality, content, navigation, and
interaction models through page level wireframes, site-maps, process
flowcharts, use cases, and content matrices; Present deliverables and
recommendations to clients and lead related meetings; Contribute to the
development of content/data models, nomenclature and taxonomies; Design,
develop and conduct usability tests to validate information architecture and
design; Contribute to the overall strategic direction and vision of
projects, making positive contributions in a tightly-knit, multidisciplinary
team environment. Requirements; Bachelor's degree preferred in
design-related discipline: Interaction, Information or Interface design;
Human-Computer Interaction; Communications; 3+ years of industry experience;
Candidates must be well-versed in user-centered design methods and
techniques; Proficient to expert in: Adobe Illustrator, PowerPoint,
Photoshop, and IA tools such as OmniGraffle, etc; Must have been in a
client-facing role and have project experience working with teams on large
scale, long-term projects; Excellent analytical and process-oriented skills;
Excellent verbal and written skills; Experience in working on multiple
projects simultaneously; Prior experience in a software or game design
environment or interactive agency preferred.

 

If you are interested, please contact me at:

Laura Laser

 mailto:[EMAIL PROTECTED] [EMAIL PROTECTED]  
 http://www.linkedin.com/in/francescacohn
http://www.linkedin.com/in/lauralaser

http://www.BLTrecruiting.com 
aim: thelaser   310 567 2183 

 

 

 


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[IxDA Discuss] Sr. Information Architect Los Angeles, CA from Laura Laser

2008-08-13 Thread laura laser
Sr. Information Architect

My client, a great independent interactive agency in Los Angeles, is looking
for a Sr. Information Architect who is passionate about building great user
experiences and committed to client success. The candidate we seek will hit
the ground running and possess a strong interpersonal dynamic and energy
level to match. As a member of the User Experience community, the
Information Architect will: Work with multidisciplinary teams to create
smart, innovative online solutions for our clients; Provide data driven
insights into customer behavior and an actionable plan for meeting user
needs online; Champion process and methodology as well as research and
evangelize the latest tools, best practices and trends that relate to the
field.  Reporting to the Director of User Experience, day-to-day
responsibilities include: Generate project requirements definition by
leading client working sessions, reviewing the competitive landscape, and
participating in creative brainstorming sessions with the project team;
Producing site- and competitive-analysis documentation; Lead user personae
research and documentation; Define functionality, content, navigation, and
interaction models through page level wireframes, site-maps, process
flowcharts, use cases, and content matrices; Present deliverables and
recommendations to clients and lead related meetings; Contribute to the
development of content/data models, nomenclature and taxonomies; Design,
develop and conduct usability tests to validate information architecture and
design; Contribute to the overall strategic direction and vision of
projects, making positive contributions in a tightly-knit, multidisciplinary
team environment. 

Requirements; Bachelor's degree preferred in design-related discipline:
Interaction, Information or Interface design; Human-Computer Interaction;
Communications; 3+ years of industry experience; Candidates must be
well-versed in user-centered design methods and techniques; Proficient to
expert in: Adobe Illustrator, PowerPoint, Photoshop, and IA tools such as
OmniGraffle, etc; Must have been in a client-facing role and have project
experience working with teams on large scale, long-term projects; Excellent
analytical and process-oriented skills; Excellent verbal and written skills;
Experience in working on multiple projects simultaneously; Prior experience
in a software or game design environment or interactive agency preferred.

If you are interested, please contact me at:

Laura Laser

 mailto:[EMAIL PROTECTED] [EMAIL PROTECTED]  
 http://www.linkedin.com/in/francescacohn
http://www.linkedin.com/in/lauralaser

http://www.BLTrecruiting.com 
aim: thelaser   310 567 2183 

 


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Re: [IxDA Discuss] turning freelance work into a sustainable design business

2008-07-28 Thread Laura Hansen
Talk in person with as many sole practitioners as you can in your
specialty to learn how they made it. The largest pitfall for me was
not understanding adequate cash flow and planning for the lean times.
I'd say the challenge area for most is financial management and
adequate capitalization. 

You can't charge what you think the job is worth as though you were
paying for it from your own wallet. Talk to others to learn what they
charge. Do some research. I used contracts and ask for a healthy
deposit up front to begin work. That helped me get better clients and
reduce cash flow problems.

I believe in doing your own bookkeeping so you understand your
expenses and overhead. Be aware if you set up a partnership, you have
more liability if the partnership doesn't work out. A corporate
structure is worth set up if you want the tax advantages. If you
aren't good at business administration, hire an accountant to help
you.

Figure out what is your area of strength and focus. Draw in support
and resources, realizing you may spend half your time running your
business and getting new business.

Take time to network out of your office on a regular basis. Also take
time to regularly assess where you are going, how you spend your time
and if it's worth it. 

Personally I love freelancing, and did it for more than a decade. By
choice now that I'm a parent, I have a day job, benefits and go home
to my family at 5 pm. I still freelance part-time to do select design
projects. 

Here's a good way to boost your confidence: Spend a few hours line
up all your best work you ever did and look at it. 


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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http://www.ixda.org/discuss?post=31583



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Re: [IxDA Discuss] turning freelance work into a sustainable design business

2008-07-28 Thread Laura Hansen
For me the difference between freelancing and having my own design
business was the kind of projects I received. When I had my own
business I could pursue the kind of work I wanted to do, and the type
of clients I wanted to work for. This built my skills and portfolio to
strengthen me toward those goals.

Also I had more freedom to work from my own office. When I freelanced
I often fixed other people's mistakes, did a lot of grunt
production, and worked in other people's shops with no benefits and
no guarantees for my own future.

Taking the risk of running a business was worth it to me. Educate
yourself about money, taxation, corporate structures, and sales. You
might spend half your time selling and running your business. I find
it very rewarding. The biggest challenge is planning for times of
zero cashflow.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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http://www.ixda.org/discuss?post=31583



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Re: [IxDA Discuss] Pie Menu Spotted on the Web

2008-06-25 Thread Laura Francis
Oops! When I read the title of this post this is what came to mind...

http://www.simplesimonspies.co.uk/menu_pies.htm

Guess I got the wrong end of the stick!

Laura

PS - I wanted to link to this site, but cos its flash I couldnt link
you to the menu! http://www.pieminister.co.uk/ They are local heroes
round here :)

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Re: [IxDA Discuss] Interaction Design in an Agile Environment

2008-04-28 Thread Laura Francis
Reading this thread on this list has made me really happy! For a while
there I was thinking that I was the only person doing things this way,
and therefore it was either wrong, or totally radical! I am glad to
see its neither :)

I still don't think there are many people in the UK working like this.
I'm fairly new to this list, but what I am really interested in is
finding out where I can meet other people who are working this way
because I think talking face to face and sharing experiences and ideas
would be really valuable.

I've avidly read the responses so far and will continue to do so.

thanks

Laura

On Sun, Apr 27, 2008 at 2:22 AM, Bipul Keshri [EMAIL PROTECTED] wrote:
 Well said Rich. I have been on Agile based projects for about 3 years now.
  My thoughts on how a start-up interaction designer can use Agile to
  his/her advantage:

  1. Read about Agile and interpret it as a user centered design methodology.

  2. Meet your client. Understand what they want to build, why do they want to
  build it and for whom. Get the big picture. This is when you build the
  first cut of the site-map.

  3. Meet the users. Understand goals, drivers, ... . Build the persona and
  scenarios. these persona will help you immensely throughout the project.

  4. Meet technologists. What they been doing all this time ? Educate them on
  your UCD interpretation of the agile process and your findings.
  Now this is the tricky part. Typically, I have got staffed on the project
  before the developers and got the time (around 2-4 weeks to do the above).
  Otherwise, you will find them working on spike solutions. That again gives
  you the time to work in parallel. Find out the technology limitations. That
  will help you design solutions that are easily implementable and you can get
  it done with least resistance. Well, mostly.

  5. Meet you project manager. He will be almost ready with a list of user
  stories. Sync up your site-map and scenarios.

  6. Go back to your client. Share your findings (vision, user needs,
  technology) and help them prioritize features/stories. Split the list of
  stories (backlog) into iterations.

  7. Go back to you drawing board. Design for as many iterations as you can
  and define the patterns. You need to be ahead by as many iterations as you
  can. If possible design the whole thing even before development begins. You
  can always make changes as the product evolves. Test with your users using
  paper prototypes.

  8. Let the development begin ...

  9. Use every iteration (release) for usability testing and gather user
  feedback. Create additional stories (new/enhancement) and have
  them prioritized.

  That should set you up for success.

  All the best,
  --
  Bipul Keshri
  Senior Information Architect
  Sapient Corporation





  On Mon, Apr 21, 2008 at 8:23 PM, Rich Rogan [EMAIL PROTECTED] wrote:

   I've worked as the UX application design lead within Agile processes for 9
   or so years. I've experienced a few key initiatives which increase Design
   success with Agile, and which make projects more successful in general.
  
   Key Initiatives for Design success with Agile process:
  
   1. Be flexible with the Agile Methodology – use aspects that work,
   deprecate those that don't. Dogmatic process adherence can kill a project.
  
   2. Keep design artifacts one iteration ahead of engineering – Design
   doesn't
   have to be waterfall, rather design has laid out a roadmap with
   architecture
   and business, and these deliverables are consumed, negotiated and enhanced
   with engineering.
  
   3. Design Strategic Interface/Interaction Scaffolding upfront/ in first
   iteration – (This assumes the organization has Strategic vision, if not,
   good luck and cash your checks quick ;). Strategic vision into the
   business
   domain and objectives are the design drivers. With this information design
   can build interface Scaffolding to be reused and adapted to multiple
   situations, (see pattern libraries).  Note these interface patterns can
   include deep domain specific interactions, which become component building
   blocks. Interface scaffolding components should be minimum viable in
   functionality and design, this will aide in all aspects of usability,
   design
   and development, including consistency, ease of testing and training.
  
   Has anyone else had success with these initiatives or others within an
   Agile
   process?
  
  
   On 4/19/08, Sean Goggins [EMAIL PROTECTED] wrote:
   
I think the conflict between design and agile development methods is
   best
understood by reflecting on the values conflict between the two
disciplines.
   
Here's a full list of the principles of  agile development:
   
http://agilemanifesto.org/principles.html
   
These principles are ones I think designers and developers/technolgists
will
agree on in most cases:
Simplicity--the art of maximizing the amount
of work not done

Re: [IxDA Discuss] IxDA Digest Translation

2008-04-23 Thread Laura Lessa
Hello Jeff.

Sorry for the late feedback.

I agree that the translated digests help non-English speakers to understand
the discussions and I am not very optimistic either  about the quality of
translation services. IMHO, the Portuguese translation (I am Brazilian) is
quite poor because, similarly to the Spanish one, the sentences'
constructions look inverted, like in the example below:

most of the big software, digital entertainment and telecommunications
companies

is translated like a maoria das grandes software, entretenimento digital e
telecomunicações empresas and it should be a maioria das grandes empresas
de software, entretenimento digital e telecomunicações

I guess that it is a common issue when trying to translate Latin languages
to English - and vice-versa. In English, we commonly use adjectives followed
by substantives (interaction design), whereas in Portuguese and Spanish,
we normally have substantives followed by adjectives (diseño de
interacción/ design de interação).

Maybe, if the translation tool could identify substantives and adjectives,
the outcome would be a lot better.

just my 2 cents :-)

cheers,
Laura




On Wed, Apr 23, 2008 at 5:59 PM, Jeff Howard [EMAIL PROTECTED] wrote:

 Thanks for the feedback everyone.

 Based off these comments and the comments off-list it seems like the
 translations are pretty universally lackluster--except for Swedish,
 which holds a special place in terms of incomprehensibility.
 Portuguese was the most well-received, but I'm not sure this type of
 thing makes sense for only one language.

 Google's API is fairly new, so just to be sure I ran translations
 from a couple other services (Systran for Spanish and InterTran for
 Swedish) and they didn't fare well. Itamar, could you share which
 service your students are using?

 I designed the digests to make it easier to consume the discussions,
 but this actually seems to make it harder. If you need to doublecheck
 the conversation in two languages it's not really worth the effort to
 read, especially if you have some comprehension of english.

 At this point, it seems like the translated digests would only really
 be helpful to non-english speakers. I'm not averse to that but I'm
 not sure how we would get this in their hands without some major
 outreach.

 If you know of other good translation services, I'd be interested in
 checking them out. I'll keep exploring the possibilities, but I'm
 not optimistic.

 // jeff


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Interaction Design in an Agile Environment

2008-04-21 Thread Laura Francis
Hi Rich

I totally agree with all the points you made, in my experience working
with UX/UCD and Agile things like making the methodology 'your'
methodology, as in whatever works for your organisation is fundamental
to success. Working one sprint/iteration ahead is a really good idea,
we always start with a planning sprint anyway, its not whats
recommended in any methodology but, it has always worked for me. It
also allows you to allocate resources and plan some time in for
planning. The other thing I think is really valuable is getting a team
together and involving the clients/users/devs/designers right from the
start.

Laura Francis

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Re: [IxDA Discuss] GUI for interactive whiteboards

2008-03-28 Thread Laura Francis
On Thu, Mar 27, 2008 at 7:03 PM, dustb!n [EMAIL PROTECTED] wrote:

  Lots to think about and evaluate. I know the UK is ahead of us in the states
  with board adoption... wondering if any UK ixd'ers can point me to any useful
  info.


Hi, this is my first post to the list and I'm not sure if the
convention is top or bottom posting (I did read the guidelines) so
apologies if this is wrong.

May I suggest contacting Becta (British Educational Communications and
Technology Agency) http://www.becta.org.uk/ I did a lot of consulting
work with them about 5 years ago when the British Government were
running a programme to get interactive whiteboards into all schools.

They have good relationships with all the suppliers and have done a
lot of research on the use of them in schools and colleges, so I think
they would be in a good position to help.

Kind regards

Laura Francis

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