The User Experience Specialist is responsible for designing optimized
user experience strategies and solutions for websites and other digital
products such as: email, online advertising, etc. On various projects or
during different project phases, the User Experience Specialist will act
as a

business analyst, researcher, usability test coordinator, information
architect and/or interaction designer. 

 

Responsibilities: 

*       Participate in client meetings and review of business
requirements and digital strategy documentation in order to garner and
document user needs and appropriate site functionality 
*       Work with digital strategists and Account Services to help in
definition of target audiences 
*       Review and analyze client and competitor Web sites - and other
digital products, such as e-mails, online advertising, etc. - to report
expert findings on user experience effectiveness and provide
recommendations  
*       Create a "user experience vision" for Web sites and other
digital products based on business requirements, user needs and site
strategy 
*       Create conception diagrams, content outlines, interaction design
flows, site maps, wireframes, functional requirements and other
functional design documents 
*       Work with creative teams to ensure user experience vision has
been translated into site design and content 
*       Work with development teams to ensure that site functions
according to the specifications and follows the user experience vision 
*       Work with digital strategists, account services and/or partners,
organization of and/or participation in usability testing sessions,
online testing or other forms of user research 
*       Document user research results and/or strategic recommendations
based on this research 
*       Create user personas and scenarios    
*       Work with team members on implementation of online media tactics

*       Work with other team members to create online media plans and
strategies   
*       Work with team members to optimize campaigns over all media 

 

Qualifications: 

*       Bachelor's degree and significant professional experience in Web
strategy and user-centered design 
*       Minimum of 3-5 years of relevant experience, ideally as an
information architect, interaction designer, user experience architect
and/or user interface designer (or similar role) 
*       Significant experience with user-centered design processes and
techniques; knowledge of user experience and human computer interaction
theories and methodologies 
*       Experience with user experience design of diverse Web
application types, ideally including Web 2.0; preference for experience
with other digital product types, such as e-mail, RSS feeds, etc. 
*       Knowledge of and experience with user research methodologies and
techniques 
*       Strong interest in and capacity to do research and keep abreast
of changing UX and IA trends 
*       Familiarity with accessibility and Section 508 standards 
*       Thorough knowledge of current Web and user interface standards  
*       Strong working knowledge of design software needed for
information architecture and interaction design (e.g., Visio) 
*       Preference for basic technical understanding of Internet-related
technologies
*       Ability to work on multiple projects simultaneously and very
detail-oriented 
*       Ability to communicate effectively with diverse internal and
external constituents, many of which have no knowledge of user
experience or information architecture 
*       Strong writing and presentation skills and must be a
self-starter, team player, and client-focused 
*       Past agency experience a plus

 

For more information, contact:

Meg Metz | [EMAIL PROTECTED] | (215) 545-1600

 

 

 

 

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