[IxDA Discuss] People who really OUGHT to have done user testing

2007-11-06 Thread Alan Wexelblat
http://www.manchestereveningnews.co.uk/news/s/1022757_cool_cash_card_confusion
"A LOTTERY scratchcard has been withdrawn from sale by Camelot -
because players couldn't understand it."

It's mostly a story about confusing math and such, and I think the
writer is making the point that people don't get negative numbers.
But I can't help thinking "if they'd just run a few sample games with
random volunteers they'd've found that problem..."

-- 
--Alan Wexelblat

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Re: [IxDA Discuss] People who really OUGHT to have done user testing

2007-11-06 Thread James Leslie
My pet hate with design that has clearly had no user testing is the new
pedestrian crossing signals in the UK.

Jeremy Keith phrases it better than I can at
http://adactio.com/journal/1154/

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