Re: [IxDA Discuss] Usability of pre-filled versus empty in content capture software

2009-07-27 Thread Phillip Hunter
Juan and Julia,

Thanks for your responses.  They are both helpful.

Juan,

I thought of that same idea. While I think it's better, I still have
the concern that perhaps the user would treat it too casually. 
Especially since, in my case, there are multiple lines of content per
field.  It still might be too easy to scan and accept without fully
comprehending.

Phillip


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Re: [IxDA Discuss] Usability of pre-filled versus empty in content capture software

2009-07-25 Thread Julia
Hi Phillip,

I'm not aware of any academic research in this field, but I've been
involved in couple of projects with similar issues.

In one project, which was about UI design for banking application,
we've decided to not automatically fill in the entries, although
there was really insignificant chance to make a mistake. It just was
very crucial that the user not only fills in the correct data, but
also is aware of the answers he/she provided.

To me, it's like adding fields for email/password verification to a
registration form, and then saving user their time by automatically
filling in those entries.

I think that if it is really crucial to get the correct data and keep
customers aware of their answers, it's better not to fill in the data
automatically. If there's really huge amount of the data to provide,
and it can be fixed if wrong answers are provided, then I think it's
Ok to do that if you clearly indicate that the data was filled in by
the system.

Good luck,
Julia.
Israel Tour Online
http://www.israeltour-online.com


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[IxDA Discuss] Usability of pre-filled versus empty in content capture software

2009-07-24 Thread Phillip Hunter
(No semantic or grammar debates, I promise)

I'm researching a number of health care software packages.  Many of
them have some way of short-cutting data entry, such as pre-selection
indicating the absence of unlikely conditions.

One tool, however, leans heavily on progressively, and supposedly
intelligently, filling in data based on answers given as the user
moves through the queries for content.  By a certain point fairly
early, all content is ostensibly filled and the user must accept by
default, delete, or alter it.

Since this content is highly detailed and of course critically
important to get right, I suspect that there is no real gain by the
pre-filling.  In fact, I wonder if the error rate might actually go
up with this model.

So, is anyone familiar with user research done comparing the two
methods, or others, for interactive, detailed, lengthy applications?


Other thoughts?

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