Re: [slim] 30 day Rhapsody offer is only 14 days

2010-05-07 Thread maggior

iPhone;544420 Wrote: 
> Its not a free 30 day trail if you have to give them billing information
> so they can bill you whenever they want. I never do any so called "Free"
> evaluation if they need a credit card or billing information. 

I'm with ya on that.  I firmly believe they do that to gain revenue
from people that forget or can't be bothered to cancel their
subscription.  Then there are those that make it nearly impossible or
inconvenient to cancel.  Yet, it always seems SUPER convenient to sign
up for the "trial".  My favorite is when you can sign up online, yet
have to call a number during regular business hours to cancel.  The
cable company was notorious for this.


-- 
maggior

Rich
-
Setup: 2 SB3s, 4 Booms, 1 Duet, 1 Receiver, 1 Touch.  SuSE 11.0 Server
running SqueezeBoxServer 7.5.0, MusicIP, and SqueezeSlave.  
Current library stats: 33,060 songs, 2,656 albums, 484 artists.
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Re: [slim] 30 day Rhapsody offer is only 14 days

2010-05-07 Thread iPhone

pski;543149 Wrote: 
> I signed-up for the free 30 day subscription via "My Apps."
> 
> It turns out they billed me after 14 days. It was all my fault.
> 
> Get with it Logitech!
> 
> Pski

Its not a free 30 day trail if you have to give them billing
information so they can bill you whenever they want. I never do any so
called "Free" evaluation if they need a credit card or billing
information. Sure they can have my email address so they can contact me
when my free trail is over. They are of course going to cut my service
off after 30 days if I don't sign up. But they are never getting my
card number until I actually sign up for paid service.

This is in no way Logitech's fault. It is Rhapsody's fault and
secondary the fault of anybody giving a company a credit card number so
they could be billed at will by Rhapsody in the first place.

If the company wants me to try it for "Free" then it should be just
that, FREE (no credit card required). The oldest trick in the book is a
"Free" 30 day sample of something, just pay for shipping IE give us your
credit card number.


-- 
iPhone

*iPhone*   
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Living Room:
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Re: [slim] 30 day Rhapsody offer is only 14 days

2010-05-07 Thread maggior

And getting mad with them doesn't help either - it makes them care even
less.  It's like talking to a brick wall.  Health insurance companies
are the best for this.


-- 
maggior

Rich
-
Setup: 2 SB3s, 4 Booms, 1 Duet, 1 Receiver, 1 Touch.  SuSE 11.0 Server
running SqueezeBoxServer 7.5.0, MusicIP, and SqueezeSlave.  
Current library stats: 33,060 songs, 2,656 albums, 484 artists.
http://www.last.fm/user/maggior

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Re: [slim] 30 day Rhapsody offer is only 14 days

2010-05-07 Thread SaraBee

What a nightmare.  Don't you hate wasting your time on stuff like this? 
It's like... you have it listed... know your policies that you have
offered.  I feel like a lot of my life is drained from these kinds of
calls and stuff.


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Re: [slim] 30 day Rhapsody offer is only 14 days

2010-05-06 Thread pski

Additionally:

After woe on the phone, they said everything was fixed.

It wasn't. Rhp said I had until 5/31 on the original call.

Rhp's app said I had until 5/17.

Rhp's staff were rude and said they didn't know when the difference
would be fixed. (Original call vs Rhp's malarky.)

Rhp's (we don't really know) staff refused to identify themselves and
insisted on explanation after every (refused) escalation.

Run away faster.

P


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pski

real stereo doesn't wake neighbors (it enrages them)

.

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[slim] 30 day Rhapsody offer is only 14 days

2010-05-03 Thread pski

I signed-up for the free 30 day subscription via "My Apps."

It turns out they billed me after 14 days. It was all my fault.

Get with it Logitech!

Pski


-- 
pski

real stereo doesn't wake neighbors (it enrages them)

.

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