[slim] Rhapsody "My Library" Weirdness

2010-07-26 Thread ajkidle

I'm having an issue with Rhapsody, wondering if I'm alone.  There are
several albums that I can only view in My Library when I use their
Windows client software (which I have no interest in using.)  They
don't appear in My Library when I browse via Squeezebox, their iPhone
app, or the web based interface (tried Safari on OSX and IE7 on
WinXP.)

Has anyone else noticed this behavior?  I've been going back and forth
with their tech support, no solution yet.

If anyone is willing to test to see if it's a global issue or something
specific to my account, one album that exhibits this behavior is "Not As
Far" by Three Legged Fox.


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Re: [slim] Rhapsody "My Library" Weirdness

2010-07-26 Thread ghostrider

I have the same problem although I haven't called support. I'll add an
CD to my library and it will appear in the Rhapsody client but I can't
find it under the artist in SBS. It will appear in new music in SBS.
Sometimes a CD I have already added some time ago will disappear from
SBS although it will show in the Rhapsody client. My playlists, which I
create using the Rhapsody client, will still contain tracks from CD's
that have disappeared from SBS, and the tracks will still play. I just
assumed that it was an SBS problem and didn't feel like trying to
explain it to support, so I work around it.


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Re: [slim] Rhapsody "My Library" Weirdness

2010-07-26 Thread ajkidle

ghostrider;564478 Wrote: 
> I just assumed that it was an SBS problem and didn't feel like trying to
> explain it to support, so I work around it.
> 

I just tried to add Tidal to my library.  Same issue I was having with
others.  Works via the client software, but doesn't appear when
browsing via the web interface -- so I suspect SBS won't see it, nor
will it appear on the iPhone app.  Agreed that if this were SBS only,
there would be no hope of getting Rhapsody's support to help.  (Not
sure they know what a Squeezebox is.)  But this seems to be way bigger
than just the interface with SBS; I plan to keep bugging support for a
resolution.


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Squeezeboxen: 2x SBR, SB3, 2x Boom, Radio
Controlled by: iPeng on a 3GS (4.0.1)
Server: Dedicated MSI Nettop 100 running VortexBox 1.4

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Re: [slim] Rhapsody "My Library" Weirdness

2010-07-26 Thread ghostrider

Did it show up in new music? It does for me which is why I think it's a
SBS problem.


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Re: [slim] Rhapsody "My Library" Weirdness

2010-07-26 Thread ajkidle

ghostrider;564499 Wrote: 
> Did it show up in new music? It does for me which is why I think it's a
> SBS problem.

Yes, it did.  And the other albums I've been having trouble with showed
up there too.  Also, most of the albums I have this problem with also
show up when you view "My Library" by album, instead of by artist. 
Problem is that I only browse music by artist.

I would agree this is an SBS issue, except that it plagues the Rhapsody
web interface too.  And the iPhone app.  All 3 seem to be perfectly in
sync.  And most albums can be added to My Library without this issue. 
I still tend to blame Rhapsody.

Does anyone know how this stuff works behind the scenes?  Is Rhapsody
passing bad data to SBS?


-- 
ajkidle

Squeezeboxen: 2x SBR, SB3, 2x Boom, Radio
Controlled by: iPeng on a 3GS (4.0.1)
Server: Dedicated MSI Nettop 100 running VortexBox 1.4

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Re: [slim] Rhapsody "My Library" Weirdness

2010-07-27 Thread ghostrider

ajkidle;564553 Wrote: 
> Does anyone know how this stuff works behind the scenes?  Is Rhapsody
> passing bad data to SBS?

I don't know how it works but I don't have any problems using the
Rhapsody client. Everything is where it should be and things don't come
up missing.


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