Re: [slim] Transporter broken?
Just a few hours after writing the above re power supply, I get email confirmation that the replacement part has now shipped. Dan -- chinablues chinablues's Profile: http://forums.slimdevices.com/member.php?userid=7955 View this thread: http://forums.slimdevices.com/showthread.php?t=29777 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Transporter broken?
My power supply failed about 6 weeks ago. Problem is I live in China there appears to be some restriction in shipping electronic goods back from China to the USA. Beats me why this should be the case given that most stuff you buy in the US is from China! Anyway, compromise is that SD will ship a power supply board (which is relatively small an easy plug in replacement) to a colleage in the US he will carry to China. Unfortunately, according to SD they are/were out of PS units at the present time. Seems to indicate that this is a weak part in the system? Also, I wonder, browsing this thread whether the 220/240Volt folk have statistically more of a failure rate than the 110V US folks? There seems to be quite a few UK guys reporting failures here. Dan -- chinablues chinablues's Profile: http://forums.slimdevices.com/member.php?userid=7955 View this thread: http://forums.slimdevices.com/showthread.php?t=29777 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Transporter broken?
Seems to indicate that this is a weak part in the system? This is to give a market entry to the 'tweakers' to offer cryogenically processed on the dark side of moon PSUs at a very reasonable $750. One hand washes the other. -- amcluesent amcluesent's Profile: http://forums.slimdevices.com/member.php?userid=10286 View this thread: http://forums.slimdevices.com/showthread.php?t=29777 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Transporter broken?
My transporter failed after about four weeks of operation. SD would not ship me a new one. I had to return the failed unit to the US for repair (at my cost to ship transborder even though it was purchased in Canada). The 5V power supply failed and the fuse blew. The 5V power supply was replaced. This is according to SD tech support. I didn't get any answer to whether I got the same PS version as before, or a new one. SD did ship it back to me using the same method I used to send it (expedited in my case), which was nice. Its the only complaint I have had with it to date. -- Eric Carroll Transporter-Bryston 3B SST-Paradigm Reference Studio 60 v.4 SB3-Rotel RB890-BW Matrix 805 SB3-Pioneer VSX-49TXi-Mirage OM7+C2+R2 ReadyNAS NV+ Eric Carroll's Profile: http://forums.slimdevices.com/member.php?userid=9293 View this thread: http://forums.slimdevices.com/showthread.php?t=29777 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Transporter broken?
Robin, sorry, I misplaced my reply. Indeed the failure of the Transporter is harsh and irritating, not your comments, which were welcome and friendly. Haunyack I did indeed need to vent. Now I will focus on getting the problem solved. I will let you know how things progress. Giacomo -- gbruzzo gbruzzo's Profile: http://forums.slimdevices.com/member.php?userid=3633 View this thread: http://forums.slimdevices.com/showthread.php?t=29777 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Transporter broken?
Just been on the phone with the representative of Ripcaster.co.uk They will ship me a new Transporter today. Pukka (excellent) service I say Cross fingers Giacomo -- gbruzzo gbruzzo's Profile: http://forums.slimdevices.com/member.php?userid=3633 View this thread: http://forums.slimdevices.com/showthread.php?t=29777 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Transporter broken?
gbruzzo wrote: Just been on the phone with the representative of Ripcaster.co.uk They will ship me a new Transporter today. Pukka (excellent) service I say I've not had any failures, but my experience of Slim Devices support has been excellent and, while I didn't want to suggest it at the time, I was pretty sure that they'd send you a new one. Glad it's sorted. Now, enjoy the music (when it arrives!) R. ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Transporter broken?
I am so looking forward to that! -- gbruzzo gbruzzo's Profile: http://forums.slimdevices.com/member.php?userid=3633 View this thread: http://forums.slimdevices.com/showthread.php?t=29777 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Transporter broken?
I waited for three weeks to get my transporter back from the retailer ripcaster.co.uk - Bear in mind it was my original one repaired. I got it back yesterday, and funnily enough two hours after setting it up again it died again. The screen suddenly went black and no sign of life. Is there a quality problem with the Transporter hardware? I can understand once, but twice is simply not acceptable for a piece of kit costing £1300! I will let you know more as I learn more. Giacomo -- gbruzzo gbruzzo's Profile: http://forums.slimdevices.com/member.php?userid=3633 View this thread: http://forums.slimdevices.com/showthread.php?t=29777 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Transporter broken?
As I have a black TP on order, I would hope that the 3 week backlog may have to do with a revision of the culprit hardware. I look forward with some trepidation now. . -- haunyack RWA Squeezebox 3 Bryston BP20 BK r200.2 Vandersteen 3A Signature haunyack's Profile: http://forums.slimdevices.com/member.php?userid=9721 View this thread: http://forums.slimdevices.com/showthread.php?t=29777 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Transporter broken?
It would help if someone senior within Slim Devices were to comment about the matter. Most people here are (I think) patient - they will stick with their order as I will - provided some light is shed on the matter. Thanks Giacomo -- gbruzzo gbruzzo's Profile: http://forums.slimdevices.com/member.php?userid=3633 View this thread: http://forums.slimdevices.com/showthread.php?t=29777 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Transporter broken?
gbruzzo wrote: It would help if someone senior within Slim Devices were to comment about the matter. Most people here are (I think) patient - they will stick with their order as I will - provided some light is shed on the matter. This is not an official Slim Devices support forum. If you contact Slim Devices directly, I'm sure they'll be more than happy to comment. R. ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Transporter broken?
I got it back yesterday, and funnily enough two hours after setting it up again it died again. Harsh. I'd bell Citizens Advice and look at rejecting it as not fit for purpose and getting a refund. -- amcluesent amcluesent's Profile: http://forums.slimdevices.com/member.php?userid=10286 View this thread: http://forums.slimdevices.com/showthread.php?t=29777 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Transporter broken?
amcluesent wrote: I got it back yesterday, and funnily enough two hours after setting it up again it died again. Harsh. I'd bell Citizens Advice and look at rejecting it as not fit for purpose and getting a refund. Why not contact Slim Devices directly in the first instance? Their customer service is generally very good. R. ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Transporter broken?
Ya, harsh, incredibly irritating. I will. This post does not want to be a criticism of ripcaster.co.uk, who were swift in apologizing, offering a refund and taking it back for repairs instead when I asked them to. I just wanted to give that Transporter another chance... Does anyone know whether there has been any technical revision to the Transporter? The idea is now to get a refund, and order a new one (I like it THAT much) - On the other hand I would like to get some assurance, that any quality problem, if present, has been/is being dealt with before I order a new one. I would not want to be third time unlucky... Thanks -- gbruzzo gbruzzo's Profile: http://forums.slimdevices.com/member.php?userid=3633 View this thread: http://forums.slimdevices.com/showthread.php?t=29777 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Transporter broken?
gbruzzo wrote: Ya, harsh, incredibly irritating. I will. So, you find me suggesting an approach that will most likely get you a result to be harsh and irritating? Whatever. R. ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
Re: [slim] Transporter broken?
Robin Bowes;185568 Wrote: gbruzzo wrote: Ya, harsh, incredibly irritating. I will. So, you find me suggesting an approach that will most likely get you a result to be harsh and irritating? Whatever. R. I do not think his remarks refer to your suggestion. Give him some space, he probably just needs to vent a little. Relax. . -- haunyack RWA Squeezebox 3 Bryston BP20 BK r200.2 Vandersteen 3A Signature haunyack's Profile: http://forums.slimdevices.com/member.php?userid=9721 View this thread: http://forums.slimdevices.com/showthread.php?t=29777 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
[slim] Transporter broken?
Just posted the following email to Slim support, but wonder if someone here can help... I pre-ordered a Transporter from Ripcaster in the UK which was finally delivered on 02/11. Worked great for a week. Then on 09/11 I went away on vacation leaving it in standby showing the clock screensaver; got back yesterday. I noticed that the display no longer showed the clock screensaver. No matter what I do, unplug power, replug power, replug while holding add button on remote, it will not come back to life. Displays are still dead and it cannot be seen by Slimserver. I have checked the power cable is 'live'; it is. Slimserver can see my three other SB3's which are all working fine. How can I make the Transporter work again? Clive -- JackOfAll JackOfAll's Profile: http://forums.slimdevices.com/member.php?userid=3069 View this thread: http://forums.slimdevices.com/showthread.php?t=29777 ___ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
