I understand your frustration... :o)
The old SB2 is still listed as so many external links point to it, so rather
than present folk with a page not found screen when they've been directed
there, it's simply left there for the transition period, to provide a
pointer to the new version. The SB2 has not been available to any of us in
the UK since the new SB3 was released.
The high shipping cost to RoI is indeed ridiculous - I've had that
conversation with DHL, but it's their tariff - I'm just having to pass it
on. They also charge the same for Jersey and Guernsey - and they have UK
postcodes! I've shipped to customers' friends or relatives in Norhern
Ireland before now, so that they can pick them up from there.
Many, many of my customers will tell you that they have ordered one day and
had a Slimp3, SB1 or SB2 in their hands the next morning. By and large,
that's the norm - except when new models are released and we all have to
wait. C'mon guys - someone attest to that for me... :o)
Stu.
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Orb
Sent: 25 November 2005 16:33
To: discuss@lists.slimdevices.com
Subject: [slim] Re: Slim Devices at Amazon
Stuart Cooper Wrote:
We ship to Ireland - although Rep of Ireland costs the same as
mainland Europe with DHL (approx £35) - Northern Ireland is our
standard free delivery on Squeezebox. If you'd like to buy one from
us, and you're in RoI, you can order online and choose the EU Delivery
option.
Would you really prefer to deal with the faceless Amazon, rather than
a company that knows the product and can help you with technical and
pre-sales queries? You won't see them generating interest and
championing the product in the UK or anywhere else. I've had the
Squeezebox on CH5's Gadget Show and reviewed in a number of magazines;
I also made the first contact with Radio IO and Radio Paradise,
although initially neither were particularly interested - now RadioIO
is a part of the interface!
With regard to eBay, we've had more than one call from customers
who've purchased an SB2 from eBay only to discover it was an SB1 on
arrival.
Doh!
Stuart.
www.multitask-computing.co.uk
P.S. Will ask my missus if she thinks I'm a bedroom bandit - am
expecting laughter sadly. :-(
-Original Message-
From: discuss-bounces (AT) lists (DOT) slimdevices.com
[mailto:discuss-bounces (AT) lists (DOT) slimdevices.com] On Behalf Of
Orb
Sent: 25 November 2005 13:23
To: discuss (AT) lists (DOT) slimdevices.com
Subject: [slim] Re: Slim Devices at Amazon
Cooltopia.co.uk have them but the wont ship to Ireland.
The only Irish reseller (http://www.gadgetsonline.ie/) don't seem to
be bothered to have a website.
You see my point? Why cannot Slim stop faffing about with these
bedroom bandits and get their products with a proper retailer like
Amazon?
Yes I could order it direct from SD but then I get hit with not only
the huge UPS postage costs but also 21% Vat upon arrival.
You know, Im feeling really quite pissed off!!!
--
Orb
--
-- Orb's Profile: http://forums.slimdevices.com/member.php?userid=111
View this thread: http://forums.slimdevices.com/showthread.php?t=18469
Stuart,
1. I went to your website and got excited when I found SB2 wired listed. I
clicked on it and got NO LONGER AVAILABLE - NOW REPLACED BY NEW
SQUEEZEBOX.
If its no longer available why bloody list it???
Not a good start.
2. How on earth can you charge £35 to send it less than 150 miles south of
the Northern Ireland UK Border?
3. I would prefer to deal with the faceless Amazon as you put it because I
can go to their website, order it, have it turn up within 48 hours without
any fuss. I mean, I've been looking to buy (Credit card
waiting) for the best part of a month now. How bloody difficult should it be
to buy the product?
I'm not having a personal dig at you Stu and forgive me if my tone comes
across that way. I am just very VERY frustrated.
--
Orb
Orb's Profile: http://forums.slimdevices.com/member.php?userid=111
View this thread: http://forums.slimdevices.com/showthread.php?t=18469
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