Re: [discuss] Cannot install 3.2 upgrade

2011-01-17 Thread Regina Henschel

Hi Ken,

Ken Harvey schrieb:

Dear Sirs,

I have downloaded the most recent upgrade files but MS will not permit me to 
instal them.
I get the message "exe is not a valid Windows 32 
application" and I can not get any further.
Can you suggest a remedy?

I thank you in anticipation of your kind assistance.


I guess, that you have downloaded a wrong file, or that the download is 
broken. Please tell us the exact file name of the downloaded file and 
its size.


Kind regards
Regina

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Re: [discuss] Cannot install 3.2 upgrade

2011-01-17 Thread RA Brown

On Mon Jan 17 2011 01:44:21 GMT-0800 (PST)  Ken Harvey wrote:

Dear Sirs,

I have downloaded the most recent upgrade files but MS will not permit me to 
instal them.
I get the message "exe is not a valid Windows 32 
application" and I can not get any further.
Can you suggest a remedy?

I thank you in anticipation of your kind assistance.

Ken Harvey.


There are no "upgrades" to OOo, only full install.  Go to 
www.openoffice.org and select Download.  Download the file for your 
system and language.  Uninstall the old version of OOo and install the new.


HTH

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Re: [discuss] Cannot install 3.2 upgrade

2011-01-18 Thread Zaphod Feeblejocks
On 17 Jan 2011 at 13:37, RA Brown wrote:

> On Mon Jan 17 2011 01:44:21 GMT-0800 (PST)  Ken Harvey wrote:
> > Dear Sirs,
> > 
> > I have downloaded the most recent upgrade files but MS will not permit me 
> > to instal them.
> > I get the message "exe is not a valid Windows 32 
> > application" and I can not get any further.
> > Can you suggest a remedy?
> > 
> > I thank you in anticipation of your kind assistance.
> > 
> > Ken Harvey.
> 
> There are no "upgrades" to OOo, only full install.  Go to 
> www.openoffice.org and select Download.  Download the file for your 
> system and language.  Uninstall the old version of OOo and install the new.
> 

In fact, you will not need to uninstall first.  Just download the current 
version and install.

zf

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