Re: rich services dominating in media (Re: Wiki page about Free Software for remote working)

2020-04-02 Thread Bernhard Reiter
Am Mittwoch, 1. April 2020, 21:17:48 CEST schrieb Paul Boddie:
>  To one person, the experience may feel
> productive; to others, it might be another interruption to their day.
 
> Well, what do you think about the wiki page as an example of the tone you
> prefer?

It is a good start, the version I've read a few minutes ago
still promises a little bit too much, examples:

"most proprietary solutions are just replacements of good Free Software 
solutions with a similar or better level of functionality"
"replacement for skype"

It is also technical. As you write above, to make real use of remote 
technology, it needs instructions and hints about how to use it, addressing 
personal and group workflows. The wiki page does not offer such instructions 
how to change a workflow to profit e.g. from a combination of email, mumble, 
jitsi and moinmo.in wiki.

Best,
Bernhard

-- 
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Intevation GmbH, Osnabrück, DE; Amtsgericht Osnabrück, HRB 18998
Geschäftsführer Frank Koormann, Bernhard Reiter, Dr. Jan-Oliver Wagner

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Re: rich services dominating in media (Re: Wiki page about Free Software for remote working)

2020-04-01 Thread Paul Boddie
On Wednesday 1. April 2020 11.39.32 Bernhard E. Reiter wrote:
> Am Dienstag 31 März 2020 21:29:12 schrieb Paul Boddie:
> > the media narrative seems to be dominated by technologies like
> > videoconferencing, "feature-rich" real-time chat,
> 
> To understand why people long for those features, we have to look at the
> people and their ideas of workflow.
> If you want to do your meeting online now, you are accustomed
> towards seeing and hearing your communicatio partners, reading their
> communication on all levels. You also see the shared boards, printout,
> scribbles, looking at screens and projections and more. It is quite
> understandable for people to want much of these channels as possible
> as they are an important factor to raise the chance of successful meetings.
> (There used to be a research field called "computer supported cooperative
> work" (CSCW) where those basic needs had be examined starting a few decades
> earlier.)

When I did my computer science degree, human-computer interaction was a 
component of the course, and during that decade CSCW was still something that 
people were willing to study and research. I guess the big money ran out for 
CSCW researchers (and for a lot of other people), but another phenomenon that 
tends to occur is that technology proliferates and then people feel that they 
don't need "experts" to tell them what to do, think or expect.

In some situations this can work out just fine: people cultivate new and 
efficient ways of working that were not easily foreseen. However, people may 
also attempt to perpetuate existing ways of working in other forms that may be 
enabled by technology but which are hardly "computer-supported". Already, 
there are stories about people learning about videoconferencing the hard way, 
and there will be plenty of people who never did (audio-only) teleconferencing 
until now, either.

(Much of this is, of course, separate to the idea that people might want to 
just "hang out" together online.)

Augmenting teleconferencing and videoconferencing with things that make the 
interactions more natural, more efficient and less confusing is a good thing. 
Having used one of the products currently being hyped out of obligation to my 
employer, I can tell you that the experience is distracting and annoying 
unless I and other people tune it appropriately, and even then I have to 
wonder whether it is an effective medium for the purpose in question.

This is where we return to the idea of people perpetuating ways of doing 
things that are arguably inefficient in their existing form, let alone in a 
form where everyone has to tune their environment so as not to make the whole 
exercise non-viable. To one person, the experience may feel productive; to 
others, it might be another interruption to their day.

[...]

> It would be very cool to have an article to show how other collboration
> methods like wikis, fileshareing and email can help remote working.
> However it must be non-lecturing in tone to be useful in my view.

Well, what do you think about the wiki page as an example of the tone you 
prefer? I think it makes the benefits of Free Software solutions pretty clear, 
and given that it has been done on a wiki page, maybe that says something in 
itself about the medium, too.

Paul
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Re: IRC ? Re: Wiki page about Free Software for remote working

2020-04-01 Thread Sandro Santilli
On Wed, Apr 01, 2020 at 11:30:54AM +0200, Bernhard E. Reiter wrote:
> Am Dienstag 31 März 2020 17:30:12 schrieb Sandro Santilli:
> > > https://wiki.fsfe.org/Activities/FreeSoftware4RemoteWorking
> >
> > Under the Chat/InstantMessaging app IRC is completely missing, while
> > still being the most stable and ubiquitous system for instant
> > messaging ?
> 
> Can you back that statement up?
> 
> https://en.wikipedia.org/wiki/Internet_Relay_Chat
> has 
>   IRC usage has been declining steadily since 2003, losing 60% of its users 
>   (from 1 million to about 400,000 in 2012) and half of its channels (from 
>   half a million in 2003).

Makes it even more stable (less traffic!)

By "stable" I mean that I started using it in ~1995 and I'm still
using it today. Can you say the same about any other chat system ?

By "ubiquitous" I mean it's accessible in very many ways, from desktop
clients to console clients, to proxies, to gateways. Even many
"modern" proprietary chat systems expose an IRC protocol for those
already setup to use IRC clients.

> the technical standards and usual deployed privacy support seem
> to be of less quality than XMPP. Again from the wikipedia entry above:
> 
>   As of 2016, a new standardization effort is under way under a working group
>   called IRCv3, which focuses on more advanced client features like instant 
>   notifications, better history support and improved security. As of 2019, 
>   no major IRC networks have fully adopted the proposed standard.

Yes, it's slow to catch up with adding new features.
Like SMTP which we use to deliver these mails ?

--strk;
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Re: rich services dominating in media (Re: Wiki page about Free Software for remote working)

2020-04-01 Thread Carsten Agger

On 2020-04-01 11:39, Bernhard E. Reiter wrote:
>
>> Meanwhile, asynchronous communications like e-mail keep 
>> getting the job done for many, despite continuing threats from the forces
>> of consolidation and monopolisation towards independent mail (and Web)
>> service providers.
> It would be very cool to have an article to show how other collboration 
> methods like wikis, fileshareing and email can help remote working.
> However it must be non-lecturing in tone to be useful in my view.
>
I've been working a lot remotely the last couple of years. While my
company is based in Aarhus and Copenhagen, more or less coincidentally
I've spent a long time on projects where *all* of my co-workers are
located in Copenhagen.

While a lot of communication goes through asynchronous, written media -
email, Redmine tickets, Rocket Chat - high-quality video conferencing is
also very important. As we know, people sometimes fail to communicate
well in written media and thus misunderstandings can arise.

Telephone/audio conferencing is already much better, but being able to
see the person(s) you're talking with increases the communication
bandwidth very significantly. So e-mail is indeed very important, but
for many, so is the more advanced options, especially video conferencing
with screen sharing. Luckily, Jitsi Meet can do this without too many
problems.

Best,
Carsten



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rich services dominating in media (Re: Wiki page about Free Software for remote working)

2020-04-01 Thread Bernhard E. Reiter
Am Dienstag 31 März 2020 21:29:12 schrieb Paul Boddie:
> the media narrative seems to be dominated by technologies like
> videoconferencing, "feature-rich" real-time chat, 

To understand why people long for those features, we have to look at the 
people and their ideas of workflow.
If you want to do your meeting online now, you are accustomed
towards seeing and hearing your communicatio partners, reading their 
communication on all levels. You also see the shared boards, printout,
scribbles, looking at screens and projections and more. It is quite 
understandable for people to want much of these channels as possible
as they are an important factor to raise the chance of successful meetings.
(There used to be a research field called "computer supported cooperative 
work" (CSCW) where those basic needs had be examined starting a few decades 
earlier.)

> and other things that happen to have prominent and opportunistic 
> proprietary vendors looking for new customers.

Yes, proprietary vendors jump a lot and people are lacking time to consider 
the choices. And  providiers often have more capacity.
There are Free Software solutions as well, though.


> Yet successful distributed work can take place without these proprietary
> products. Indeed, some of the currently-hyped solutions are possibly some
> of the least efficient ways of getting work done, as some people are
> finding out.

And some solutions are actually delivering more than what people had before.

> Meanwhile, asynchronous communications like e-mail keep 
> getting the job done for many, despite continuing threats from the forces
> of consolidation and monopolisation towards independent mail (and Web)
> service providers.

It would be very cool to have an article to show how other collboration 
methods like wikis, fileshareing and email can help remote working.
However it must be non-lecturing in tone to be useful in my view.

Best Regards,
Bernhard

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IRC ? Re: Wiki page about Free Software for remote working

2020-04-01 Thread Bernhard E. Reiter
Am Dienstag 31 März 2020 17:30:12 schrieb Sandro Santilli:
> > https://wiki.fsfe.org/Activities/FreeSoftware4RemoteWorking
>
> Under the Chat/InstantMessaging app IRC is completely missing, while
> still being the most stable and ubiquitous system for instant
> messaging ?

Can you back that statement up?

https://en.wikipedia.org/wiki/Internet_Relay_Chat
has 
  IRC usage has been declining steadily since 2003, losing 60% of its users 
  (from 1 million to about 400,000 in 2012) and half of its channels (from 
  half a million in 2003).

the technical standards and usual deployed privacy support seem
to be of less quality than XMPP. Again from the wikipedia entry above:

  As of 2016, a new standardization effort is under way under a working group
  called IRCv3, which focuses on more advanced client features like instant 
  notifications, better history support and improved security. As of 2019, 
  no major IRC networks have fully adopted the proposed standard.

Best Regards,
Bernhard

-- 
FSFE -- Founding Member Support our work for Free Software: 
blogs.fsfe.org/bernhard https://fsfe.org/donate | contribute


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Re: Wiki page about Free Software for remote working

2020-03-31 Thread Paul Boddie
On Tuesday 31. March 2020 17.30.12 Sandro Santilli wrote:
> On Tue, Mar 31, 2020 at 04:45:28PM +0200, Erik Albers wrote:
> > Hi all,
> > 
> > last week some people created the a FSFE-wiki page about Free Software
> > solutions for remote working. I think it has grown quite cool and gives a
> > good overview. What do you think? Is it good? Is there missing something
> > essential?
> > 
> > https://wiki.fsfe.org/Activities/FreeSoftware4RemoteWorking
> 
> Under the Chat/InstantMessaging app IRC is completely missing, while
> still being the most stable and ubiquitous system for instant
> messaging ?

This is actually a good point. Since a lot of workplaces have suddenly been 
forced into thinking about remote working, the media narrative seems to be 
dominated by technologies like videoconferencing, "feature-rich" real-time 
chat, and other things that happen to have prominent and opportunistic 
proprietary vendors looking for new customers.

Yet successful distributed work can take place without these proprietary 
products. Indeed, some of the currently-hyped solutions are possibly some of 
the least efficient ways of getting work done, as some people are finding out. 
Meanwhile, asynchronous communications like e-mail keep getting the job done 
for many, despite continuing threats from the forces of consolidation and 
monopolisation towards independent mail (and Web) service providers.

Paul
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Re: Wiki page about Free Software for remote working

2020-03-31 Thread Sandro Santilli
On Tue, Mar 31, 2020 at 04:45:28PM +0200, Erik Albers wrote:
> Hi all,
> 
> last week some people created the a FSFE-wiki page about Free Software
> solutions for remote working. I think it has grown quite cool and gives a good
> overview. What do you think? Is it good? Is there missing something essential?
> 
> https://wiki.fsfe.org/Activities/FreeSoftware4RemoteWorking

Under the Chat/InstantMessaging app IRC is completely missing, while
still being the most stable and ubiquitous system for instant
messaging ?

--strk;
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Wiki page about Free Software for remote working

2020-03-31 Thread Erik Albers
Hi all,

last week some people created the a FSFE-wiki page about Free Software
solutions for remote working. I think it has grown quite cool and gives a good
overview. What do you think? Is it good? Is there missing something essential?

https://wiki.fsfe.org/Activities/FreeSoftware4RemoteWorking


Best,
   Erik

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