Re: CRM like / email thread functionality for Users

2013-01-15 Thread Russell Keith-Magee
On Tue, Jan 15, 2013 at 11:11 PM, Alexander Todorov  wrote:

> Hi folks,
> I'm looking for an application/module to achieve the following
> functionality:
>
> 1) Be able to send email (via send_email) to a specific User of my site
> 2) Record what was sent and when
> 3) Be able to capture incoming replies and record them
> 4) Route the incoming reply to an admin.
>
> Ideally 2/3 can be tracked via some custom email header and sent to/from a
> general address and all the communication can be via standard email tools.
>
> This functionality is present in many issue tracking and CRM systems. I
> need something light weight to integrate with the current Django install. I
> don't want to setup a full-blown CRM solution for this. Can you point me to
> any packages/projects?
>
>
You might have some luck with Lamson:

http://lamsonproject.org

It's a mail server written in Python, but it's got an API that makes it
easy to set up triggers/filters when mail arrives.

Yours,
Russ Magee %-)

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Re: CRM like / email thread functionality for Users

2013-01-15 Thread m1chael
I've done something similar with using Postfix and having postfix
deliver to a local python script

On Tue, Jan 15, 2013 at 10:11 AM, Alexander Todorov
 wrote:
> Hi folks,
> I'm looking for an application/module to achieve the following
> functionality:
>
> 1) Be able to send email (via send_email) to a specific User of my site
> 2) Record what was sent and when
> 3) Be able to capture incoming replies and record them
> 4) Route the incoming reply to an admin.
>
> Ideally 2/3 can be tracked via some custom email header and sent to/from a
> general address and all the communication can be via standard email tools.
>
> This functionality is present in many issue tracking and CRM systems. I need
> something light weight to integrate with the current Django install. I don't
> want to setup a full-blown CRM solution for this. Can you point me to any
> packages/projects?
>
>
> Thanks,
> Alex
>
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CRM like / email thread functionality for Users

2013-01-15 Thread Alexander Todorov
Hi folks,
I'm looking for an application/module to achieve the following 
functionality:

1) Be able to send email (via send_email) to a specific User of my site
2) Record what was sent and when
3) Be able to capture incoming replies and record them
4) Route the incoming reply to an admin. 

Ideally 2/3 can be tracked via some custom email header and sent to/from a 
general address and all the communication can be via standard email tools. 

This functionality is present in many issue tracking and CRM systems. I 
need something light weight to integrate with the current Django install. I 
don't want to setup a full-blown CRM solution for this. Can you point me to 
any packages/projects? 


Thanks,
Alex

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