Re: [dl-ticket-service] Thunderbird addon,problem

2017-10-24 Thread Yuri D'Elia
On Tue, Oct 24 2017, Fulvio Fusco wrote:
> Hi,
> I've a problem with the Thunderbird addon: when I convert an attachment
> to DL
> - the ticket is correctly created on the server
> - the link in the email is correctly created
> - but the original attachment is not removed from the email.
> With previous versions of Thunderbird and of the addon up to a certain
> point it was all ok; I cannot say exactly when the malfunction started.

This is likely an old/new issue in Thunderbird itself.

Could the following be related?

  https://bugzilla.mozilla.org/show_bug.cgi?id=839043

It involves attachments coming from network drives.
Multiple instances of this issue exist:

  https://bugzilla.mozilla.org/show_bug.cgi?id=1051800
  https://bugzilla.mozilla.org/show_bug.cgi?id=793118




Re: [dl-ticket-service] Thunderbird addon,problem

2017-10-24 Thread Daniel Berteaud



Le 24/10/2017 à 19:30, Fulvio Fusco a écrit :

Hi,
I've a problem with the Thunderbird addon: when I convert an 
attachment to DL

- the ticket is correctly created on the server
- the link in the email is correctly created
- but the original attachment is not removed from the email.
With previous versions of Thunderbird and of the addon up to a certain 
point it was all ok; I cannot say exactly when the malfunction started.


If this is when the attachment is from a network drive, then the issue 
is on TB, not this addon (there's a bug opened, can't remember the number)


++

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*Daniel Berteaud*

FIREWALL-SERVICES SAS.
Société de Services en Logiciels Libres
Tel : 05 56 64 15 32 
Matrix: @dani:fws.fr
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[dl-ticket-service] Thunderbird addon,problem

2017-10-24 Thread Fulvio Fusco

Hi,
I've a problem with the Thunderbird addon: when I convert an attachment 
to DL

- the ticket is correctly created on the server
- the link in the email is correctly created
- but the original attachment is not removed from the email.
With previous versions of Thunderbird and of the addon up to a certain 
point it was all ok; I cannot say exactly when the malfunction started.


Thanks

Fulvio Fusco

Thunderbird 52.4.0
DL extension 0.17.2
DL Server version 0.15