Re: [dns-wg] Request for trusted party to provide secondary DNS services for the RIPE NCC’s zones

2016-07-25 Thread Jim Reid

> On 25 Jul 2016, at 16:56, Romeo Zwart  wrote:
> 
> Hi Jim,
> Thanks for the quick response.
> 
> On 16/07/25 17:42 , Jim Reid wrote:
>> The above URL doesn’t say very much. Could you please provide some more 
>> details?
> 
> As expressed on the page mentioned above, the intention of the process
> is that interested parties respond to the email address quoted to be
> sent the detailed RfP document.

Well, it would be nice if the web page actually said something like “interested 
parties can get the RFP documention by contacting the NCC at...”. :-)

BTW, it makes sense not to publish the RFP bumf at this stage in case it 
encourages members of the WG to try to micro-manage what is an 
implementation/operational matter for the NCC. Though in the interests of 
openness and transparency it might be worthwhile publishing that document once 
the service provider(s) has been chosen.

> I'd invite you to do so if you are interested to provide services. :)

Hell no! I have enough trouble looking after my own zones without looking after 
the NCC’s too. :-)

> We have tried to make these requirements as clear as possible, including
> distinctions between mandatory and optional elements, and we have
> documented those in the document that will be sent on request.

Great! It’s a pity this isn’t mentioned in the announcement.

> It would indeed be unrealistic to expect detailed responses based on the
> limited information that is on the mentioned web page. That is clearly
> not our expectation.

I’m glad to hear that Romeo. Though until your recent clarification email, I 
fear you may well have given prospective bidders that impression.

>> I also think it’s a bit optimistic to give bidders just three weeks to 
>> prepare their responses. More so during peak holiday season. Why the rush?
> 
> We are expecting experienced and professional service providers to
> respond, who have the required infrastructure and service machinery in
> place and for whom three weeks will be a suitable period to respond.

It’s always fun to make bidders sweat a bit and watch them squirm. :-) I’ve 
done it myself more than a few times when running RFPs. However you may well be 
pushing things to get good quality bids in such a short time-frame when just 
about everyone will be on holiday. I’d like to be proven wrong about that.


Re: [dns-wg] Request for trusted party to provide secondary DNS services for the RIPE NCC’s zones

2016-07-25 Thread Romeo Zwart
Hi Jim,
Thanks for the quick response.

On 16/07/25 17:42 , Jim Reid wrote:
> 
>> On 25 Jul 2016, at 15:59, Romeo Zwart  wrote:
>>
>> The RIPE NCC requests proposals for service from a DNS service provider
>> in order to improve the resiliency of the RIPE NCC's zones, especially
>> ripe.net.
>>
>> The submission deadline is Sunday, 14 August 2016.
>>
>> For more details please see:
>>
>>
>> https://www.ripe.net/publications/news/announcements/request-for-trusted-party-to-provide-secondary-dns-services
> 
> Thanks for this Romeo.
> 
> The above URL doesn’t say very much. Could you please provide some more 
> details?

As expressed on the page mentioned above, the intention of the process
is that interested parties respond to the email address quoted to be
sent the detailed RfP document. I'd invite you to do so if you are
interested to provide services. :)

> Are you expecting fully-baked and costed proposals by the mid-August deadline 
> or just expressions of interest by then?

The mid-August deadline is for full proposals.

> What sort of service levels and commitments are the NCC looking for from 
> potential suppliers? eg: a 24x7 NOC, SLAs, minimum/maximum query rates, 
> anycast/unicast provision, server location(s), diversity of DNS software, 
> statistics/logging, incident handling & escalation, mandatory/optional 
> protocol requirements, support for DNS features like RRL, etc, etc. Which 
> things on this sort of shopping list are essential/desirable/optional?

We have tried to make these requirements as clear as possible, including
distinctions between mandatory and optional elements, and we have
documented those in the document that will be sent on request.

> It seems unrealistic/unreasonable to ask for responses when there’s so little 
> information on what bidders are expected to be quoting on. Or what the "small 
> number of additional zones” might be. [Do they include “.” or subdomains of 
> .arpa? :-)] Or what is meant by a small number.

It would indeed be unrealistic to expect detailed responses based on the
limited information that is on the mentioned web page. That is clearly
not our expectation.

> I also think it’s a bit optimistic to give bidders just three weeks to 
> prepare their responses. More so during peak holiday season. Why the rush?

We are expecting experienced and professional service providers to
respond, who have the required infrastructure and service machinery in
place and for whom three weeks will be a suitable period to respond.

Kind regards,
Romeo






Re: [dns-wg] Request for trusted party to provide secondary DNS services for the RIPE NCC’s zones

2016-07-25 Thread Jim Reid

> On 25 Jul 2016, at 15:59, Romeo Zwart  wrote:
> 
> The RIPE NCC requests proposals for service from a DNS service provider
> in order to improve the resiliency of the RIPE NCC's zones, especially
> ripe.net.
> 
> The submission deadline is Sunday, 14 August 2016.
> 
> For more details please see:
> 
> 
> https://www.ripe.net/publications/news/announcements/request-for-trusted-party-to-provide-secondary-dns-services

Thanks for this Romeo.

The above URL doesn’t say very much. Could you please provide some more details?

Are you expecting fully-baked and costed proposals by the mid-August deadline 
or just expressions of interest by then?

What sort of service levels and commitments are the NCC looking for from 
potential suppliers? eg: a 24x7 NOC, SLAs, minimum/maximum query rates, 
anycast/unicast provision, server location(s), diversity of DNS software, 
statistics/logging, incident handling & escalation, mandatory/optional protocol 
requirements, support for DNS features like RRL, etc, etc. Which things on this 
sort of shopping list are essential/desirable/optional?

It seems unrealistic/unreasonable to ask for responses when there’s so little 
information on what bidders are expected to be quoting on. Or what the "small 
number of additional zones” might be. [Do they include “.” or subdomains of 
.arpa? :-)] Or what is meant by a small number.

I also think it’s a bit optimistic to give bidders just three weeks to prepare 
their responses. More so during peak holiday season. Why the rush?




[dns-wg] Request for trusted party to provide secondary DNS services for the RIPE NCC’s zones

2016-07-25 Thread Romeo Zwart
Dear colleagues,

The RIPE NCC requests proposals for service from a DNS service provider
in order to improve the resiliency of the RIPE NCC's zones, especially
ripe.net.

The submission deadline is Sunday, 14 August 2016.

For more details please see:


https://www.ripe.net/publications/news/announcements/request-for-trusted-party-to-provide-secondary-dns-services

Kind regards,
Romeo Zwart
RIPE NCC