Re: [Dovecot] Poll: Quota near full behavior? [Was: Feature request? Make deliver quota inclusive!]

2010-02-19 Thread Noel Butler
On Fri, 2010-02-19 at 06:10 -0500, Charles Marcus wrote:


> 
> > I certainly wouldn't want to accept a message in this case, user 
> > might be 1K under quota, but get 20m file now that might be a
> > whoopie doo :) but what if 130K users did same.
> 
> Well, I'd argue that if you're allowing messages that big already for
> 130K users, then you should have enough spare storage to handle such a
> situation - although you and I both know the likelihood of even 10% of
> those 130K users encountering such a situation is next to null, so I
> don't think it's a valid argument.



Storage is designed based on guaranteed quota storage for each user,
plus anticipated growth
Why should we suffer huge expense just so every user who maxes out their
quota can exceed it?

Your idea might be fine for a small home office, but when you deal with
thousands of users, it is 
an insane configuration.


> That said - in an enterprise environment like that, you'd be assigning
> group and domain level quotas too to keep any one group/customer from
> using up all of the storage on the server, right?


No,  think an ISP or University student mail system.



Re: [Dovecot] Poll: Quota near full behavior? [Was: Feature request? Make deliver quota inclusive!]

2010-02-19 Thread Steffen Kaiser

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On Fri, 19 Feb 2010, Charles Marcus wrote:


Ahh... so, this would only be a [potential] problem in the case of [a]
user[s] that didn't login for a long time... and I guess you could even
deal with that by some kind of nightly cron job...


A cron job mailed me, if a spool files exceeded some limit. Then I needed 
to determine, why the user does not read the mails. It was a closed user 
group, no public service or something like that.


Regards,

- -- 
Steffen Kaiser

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Re: [Dovecot] Poll: Quota near full behavior? [Was: Feature request? Make deliver quota inclusive!]

2010-02-19 Thread Charles Marcus
On 2010-02-19 3:16 AM, Steffen Kaiser wrote:
> On Thu, 18 Feb 2010, Charles Marcus wrote:
>> On 2010-02-18 11:09 AM, Steffen Kaiser wrote:
>>> Actually, I once had a system where the request was "we do not
>>> send over quota notices, all mails have to arrive". Hence,
>>> deliver should have no quota - well, a very high quota actually
>>> -, but a quite strick IMAP quota.

>> So simply leaving everything in the INBOX defeats the quota?

> Not directly.
> 
> Incoming mails were spooled to /var/mail/user. Upon login via IMAP or
> POP and when /var/mail/user changes those mails were slurped into
> ~user/<> by the imap/pop server process.

Ahh... so, this would only be a [potential] problem in the case of [a]
user[s] that didn't login for a long time... and I guess you could even
deal with that by some kind of nightly cron job...

-- 

Best regards,

Charles


Re: [Dovecot] Poll: Quota near full behavior? [Was: Feature request? Make deliver quota inclusive!]

2010-02-19 Thread Charles Marcus
On 2010-02-18 4:53 PM, Noel Butler wrote:
>>> Personally I think the best way would be, if the user isn't over
>>> quota at the time of a message delivery, deliver that message,
>>> *regardless* of whether or not it puts the user over quota.

>> Wonder if there's anyone who wouldn't want this behavior? One
>> exception could be that if mail is larger than the user's entire
>> quota limit, it wouldn't be accepted. And this would happen only
>> for deliver/lmtp, not imap append (because it would give user an
>> error message directly).

> I certainly wouldn't want to accept a message in this case, user 
> might be 1K under quota, but get 20m file now that might be a
> whoopie doo :) but what if 130K users did same.

Well, I'd argue that if you're allowing messages that big already for
130K users, then you should have enough spare storage to handle such a
situation - although you and I both know the likelihood of even 10% of
those 130K users encountering such a situation is next to null, so I
don't think it's a valid argument.

That said - in an enterprise environment like that, you'd be assigning
group and domain level quotas too to keep any one group/customer from
using up all of the storage on the server, right?

-- 

Best regards,

Charles


Re: [Dovecot] Poll: Quota near full behavior? [Was: Feature request? Make deliver quota inclusive!]

2010-02-19 Thread Steffen Kaiser

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On Thu, 18 Feb 2010, Charles Marcus wrote:


On 2010-02-18 11:09 AM, Steffen Kaiser wrote:

Actually, I once had a system where the request was "we do not send over
quota notices, all mails have to arrive". Hence, deliver should have no
quota - well, a very high quota actually -, but a quite strick IMAP quota.


So simply leaving everything in the INBOX defeats the quota?


Not directly.

Incoming mails were spooled to /var/mail/user.
Upon login via IMAP or POP and when /var/mail/user changes those mails 
were slurped into ~user/<> by the imap/pop server process.


So the users saw at most as many mails that would fit into the filesystem 
quota.


This setup ditched for large mails sometimes, because the slurp worked
strictly sequentially.

Regards,

- -- 
Steffen Kaiser

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Re: [Dovecot] Poll: Quota near full behavior? [Was: Feature request? Make deliver quota inclusive!]

2010-02-18 Thread Noel Butler
On Thu, 2010-02-18 at 16:20 +0200, Timo Sirainen wrote:

> On Thu, 2010-02-18 at 09:05 -0500, Charles Marcus wrote:
> > Personally I think the best way would be, if the user isn't over quota
> > at the time of a message delivery, deliver that message, *regardless* of
> > whether or not it puts the user over quota.
> 
> Wonder if there's anyone who wouldn't want this behavior? One exception
> could be that if mail is larger than the user's entire quota limit, it
> wouldn't be accepted. And this would happen only for deliver/lmtp, not
> imap append (because it would give user an error message directly).


I certainly wouldn't want to accept  a message in this case, user might
be 1K under quota, but get 20m file
now that might be a whoopie doo :)  but what if 130K users did same.


--
Kind Regards,
SSA Noel Butler
L.C.P No. 251002 

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Re: [Dovecot] Poll: Quota near full behavior? [Was: Feature request? Make deliver quota inclusive!]

2010-02-18 Thread Charles Marcus
On 2010-02-18 11:09 AM, Steffen Kaiser wrote:
> Actually, I once had a system where the request was "we do not send over
> quota notices, all mails have to arrive". Hence, deliver should have no
> quota - well, a very high quota actually -, but a quite strick IMAP quota.

So simply leaving everything in the INBOX defeats the quota?


Re: [Dovecot] Poll: Quota near full behavior? [Was: Feature request? Make deliver quota inclusive!]

2010-02-18 Thread Warren Baker
On 18 February 2010 16:41, Timo Sirainen  wrote:
> It's not about how much work adding that setting is. It's that I don't
> think there should be settings for stuff that (almost) everyone sets
> only one way. Useless extra settings cause bugs and bloat, both to code
> and documentation.

Understood and in agreement. Since I always switch it on in my MTA, I
vote to make deliver quota inclusive.

.warren


Re: [Dovecot] Poll: Quota near full behavior? [Was: Feature request? Make deliver quota inclusive!]

2010-02-18 Thread Steffen Kaiser

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On Thu, 18 Feb 2010, Charles Marcus wrote:


But in the modern age, just delivering mail until the quota is exceeded
then rejecting seems to be the simplest thing to do, and imo should be
the default...


You change the "quota" from a (hard) limit to a (soft) suggestion that 
way. As I said, I agree with you.



happy, but why complicate things unnecessarily? It is really simple...


Actually, I once had a system where the request was "we do not send over 
quota notices, all mails have to arrive". Hence, deliver should have no 
quota - well, a very high quota actually -, but a quite strick IMAP quota.


Regards,

- -- 
Steffen Kaiser

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Re: [Dovecot] Poll: Quota near full behavior? [Was: Feature request? Make deliver quota inclusive!]

2010-02-18 Thread Charles Marcus
On 2010-02-18 9:57 AM, Steffen Kaiser wrote:
> But I'd like the "deliver a message if user is under quota and the
> message is smaller than quota".
> Or an option "deliver may exceed the quota by X", sort of like the
> quota_rules for Trash, but for the service. Possible not all scenarios
> can tweak a special .conf for deliver containing increased quota_rules.

As long as this is configurable, that should be enough to make everyone
happy, but why complicate things unnecessarily? It is really simple...

User has quota assigned

User allows mail to pile up

Eventually, a message is delivered that puts user over quota

Mail is rejected until user deals with over quota state

Why put the LDA to all the work of calculating if one message will cause
user to go over quota but not another? Even worse is calculating a
certain 'allowance' of over quota...

The only time I can see this being an issue is when the quota in
question is ridiculously low (10MB?), where the user could receive a
whole lot of tiny text messages, but one message with a fairly large
attachment could take up the whole quota.

But in the modern age, just delivering mail until the quota is exceeded
then rejecting seems to be the simplest thing to do, and imo should be
the default...


Re: [Dovecot] Poll: Quota near full behavior? [Was: Feature request? Make deliver quota inclusive!]

2010-02-18 Thread Steffen Kaiser

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On Thu, 18 Feb 2010, Timo Sirainen wrote:


On Thu, 2010-02-18 at 15:57 +0100, Steffen Kaiser wrote:


But I'd like the "deliver a message if user is under quota and the message
is smaller than quota".


The current behavior? Is that what you really meant?


Oh, I left out one word:

"if the user is under quota currently" aka before delivery. Actually 
your idea. I just rephrased to emphase, that now the before-deliver 
situation is tested and not the final one and that you have already 
forseen the case, that a message is unable to fit into the mailbox at all.


Latter reminds me to possibly change my "over quota" reply into: "user 
over quota or message too large".



Or an option "deliver may exceed the quota by X", sort of like the
quota_rules for Trash, but for the service.


That should be possible already. But it's not really the same as "allow
one mail to exceed quota".


I think not. You can craft a special .conf for deliver, but you can 
increase the quota programmatically only in SQL or in dovecot.conf, but 
not for the other user DBs. 
And because of Sieve's fileinto, you cannot add a quota_rule just for 
INBOX, but you would need to alter (increase) the general, basic quota.


It's not the same, but it would come close enough :) When the "service" 
deliver has a quota exception, an user cannot exploit the exception 
directly.


Regards,

- -- 
Steffen Kaiser

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Re: [Dovecot] Poll: Quota near full behavior? [Was: Feature request? Make deliver quota inclusive!]

2010-02-18 Thread Timo Sirainen
On Thu, 2010-02-18 at 15:57 +0100, Steffen Kaiser wrote:

> But I'd like the "deliver a message if user is under quota and the message 
> is smaller than quota".

The current behavior? Is that what you really meant?

> Or an option "deliver may exceed the quota by X", sort of like the 
> quota_rules for Trash, but for the service. 

That should be possible already. But it's not really the same as "allow
one mail to exceed quota".



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Re: [Dovecot] Poll: Quota near full behavior? [Was: Feature request? Make deliver quota inclusive!]

2010-02-18 Thread Steffen Kaiser

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On Thu, 18 Feb 2010, Sven Eulberg wrote:


Over quota is over quota...
Perhaps it's better to drop a line in the user's inbox e.g. 'mail from 
m...@address.com rejected because there was not enough space in your inbox...' 
or something else.
So both sender AND recipient are informed and I'm sure the owner will THEN tidy 
up his mailbox.


:-) Well, wait long enough and those messages fill the partition. 
Moreover, if it is spooled, the message gets delivered more than once. 
One could count the unique, failed messages and then display a 
virtual message: "Since you've last read this notification message at 
2010-02-13 23:23, 327 messages could not spooled into your INBOX, because 
you are over quota." When it is read (not seen), the count resets.


But I'd like the "deliver a message if user is under quota and the message 
is smaller than quota".
Or an option "deliver may exceed the quota by X", sort of like the 
quota_rules for Trash, but for the service. Possible not all scenarios 
can tweak a special .conf for deliver containing increased quota_rules.


Regards,

- -- 
Steffen Kaiser

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Re: [Dovecot] Poll: Quota near full behavior? [Was: Feature request? Make deliver quota inclusive!]

2010-02-18 Thread Sven Eulberg
> On Thu, 2010-02-18 at 09:05 -0500, Charles Marcus wrote:
>> Personally I think the best way would be, if the user isn't over quota
>> at the time of a message delivery, deliver that message, *regardless* of
>> whether or not it puts the user over quota.
> 
> Wonder if there's anyone who wouldn't want this behavior? One exception
> could be that if mail is larger than the user's entire quota limit, it
> wouldn't be accepted. And this would happen only for deliver/lmtp, not
> imap append (because it would give user an error message directly).
> 

Over quota is over quota... 
Perhaps it's better to drop a line in the user's inbox e.g. 'mail from 
m...@address.com rejected because there was not enough space in your inbox...' 
or something else.
So both sender AND recipient are informed and I'm sure the owner will THEN tidy 
up his mailbox.

Re: [Dovecot] Poll: Quota near full behavior? [Was: Feature request? Make deliver quota inclusive!]

2010-02-18 Thread Timo Sirainen
On Thu, 2010-02-18 at 16:29 +0200, Warren Baker wrote:
> I am not sure how much work it would involve but I would prefer to
> have a config option to either disable or enable the behaviour.

It's not about how much work adding that setting is. It's that I don't
think there should be settings for stuff that (almost) everyone sets
only one way. Useless extra settings cause bugs and bloat, both to code
and documentation.



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Re: [Dovecot] Poll: Quota near full behavior? [Was: Feature request? Make deliver quota inclusive!]

2010-02-18 Thread Warren Baker
On 18 February 2010 16:20, Timo Sirainen  wrote:
>
> Wonder if there's anyone who wouldn't want this behavior? One exception
> could be that if mail is larger than the user's entire quota limit, it
> wouldn't be accepted. And this would happen only for deliver/lmtp, not
> imap append (because it would give user an error message directly).


I am not sure how much work it would involve but I would prefer to
have a config option to either disable or enable the behaviour.
Much like Exim's 'quota_is_inclusive' transport setting. With this
setting set to false, Exim accepts all messages until the quota has
been exceeded.
When set to true (default setting) it calculates the current message
size and rejects it if it pushes the user over quota.


.warren