[dspace-tech] Re: ORCID lookup extremely slow

[darryl....@usask.ca]

We're seeing the same behavior.  I can't offer and help or pointers yet.  I 
was just going to do a fresh install of DSpace to rule out any local 
customizations we've done; it's good to know the issue appears to not just 
be us.

- Darryl


*Darryl Friesen**, BSc*
Programmer/Analyst


*University of Saskatchewan**ICT / University Library*
On Tuesday, January 19, 2021 at 4:08:54 PM UTC-6 graham@uwaterloo.ca 
wrote:

> Hi all,
>
>  
>
> We are experiencing incredibly long lookup times for ORCIDs in the author 
> lookup in submission form. We are running DSpace 5.10 on Ubuntu, running 
> XMLUI Mirage 2. 
>
>  
>
> Sometimes the lookup is ~10 seconds (which already feels a little slow, 
> IMO), but today it is stretching to 2-3 MINUTES for a lookup to complete. 
>
>  
>
> I tested on demo.dspace.org and it was experiencing timeouts for the 
> ORCID lookup, so I’m wondering if it’s an issue at ORCID. Is anyone else 
> experiencing delays in the lookup?
>
>  
>
> If I go to orcid.org directly and do an author search in the UI, it’s 
> almost instantaneous. 
>
>  
>
> Any pointers are appreciated.
>
>  
>
> Cheers,
>
> Graham
>
>  
>
> -
> Graham Faulkner
> Web Developer / Programmer
> Digital Initiatives, Library
> University of Waterloo
> Waterloo, Ontario N2L 3G1 CANADA
> 519-888-4567 x42461 <(519)%20888-4567>
> graham@uwaterloo.ca 
> 
>
>  
>

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RE: [dspace-tech] Re: ORCID lookup extremely slow

[Graham Faulkner]

Thanks for the feedback Darryl - glad to know we're not alone! Yesterday and 
today the response times are much better (10-15 second range), so perhaps it 
was a momentary hiccup at ORCID.

Cheers,

Graham



From: dspace-tech@googlegroups.com  On Behalf Of 
darryl@usask.ca
Sent: January 20, 2021 1:24 PM
To: DSpace Technical Support 
Subject: [dspace-tech] Re: ORCID lookup extremely slow

We're seeing the same behavior.  I can't offer and help or pointers yet.  I was 
just going to do a fresh install of DSpace to rule out any local customizations 
we've done; it's good to know the issue appears to not just be us.

- Darryl



Darryl Friesen, BSc
Programmer/Analyst

University of Saskatchewan
ICT / University Library
On Tuesday, January 19, 2021 at 4:08:54 PM UTC-6 
graham@uwaterloo.ca<mailto:graham@uwaterloo.ca> wrote:
Hi all,

We are experiencing incredibly long lookup times for ORCIDs in the author 
lookup in submission form. We are running DSpace 5.10 on Ubuntu, running XMLUI 
Mirage 2.

Sometimes the lookup is ~10 seconds (which already feels a little slow, IMO), 
but today it is stretching to 2-3 MINUTES for a lookup to complete.

I tested on demo.dspace.org<http://demo.dspace.org> and it was experiencing 
timeouts for the ORCID lookup, so I'm wondering if it's an issue at ORCID. Is 
anyone else experiencing delays in the lookup?

If I go to orcid.org<http://orcid.org> directly and do an author search in the 
UI, it's almost instantaneous.

Any pointers are appreciated.

Cheers,
Graham

-
Graham Faulkner
Web Developer / Programmer
Digital Initiatives, Library
University of Waterloo
Waterloo, Ontario N2L 3G1 CANADA
519-888-4567 x42461
graham@uwaterloo.ca<https://connect.uwaterloo.ca/owa/redir.aspx?C=eef851fa6beb444c8cfe374f534157a8&URL=mailto%3agraham.faulkner%40uwaterloo.ca>

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