I have finally determined the problem. When I initiate the registration
process, DSpace is not recognizing the email address as an email address.
To describe the situation: If I go to our Test DSpace site and request to
register and then type random letters in the email dialog, I get the same
error message I have encountered before - "Unable to Send Email to this
Address." If I do the same in our production site, I get the same
response. If I type a legitimate e-mail address in the production site, I
also get the same response. This is probably why there were no error
statements in the logs. So, now it feels like I have a bad build and need
to rebuild DSpace on my system.
Thanks for the help and assistance. And just for being there.
Dale
On Fri, Sep 18, 2009 at 2:44 PM, Dale Patterson <gcaharchiv...@gmail.com>wrote:
> Thanks for the advice. First, I tried using the 'mail' command and
> everything worked just fine. I then took a close look at the following
> logs: dspace.log, catalina.out, messages, and even maillog on by our Test
> machine, which works just fine, and our would-be production site, which does
> not.
>
> I discovered that the action of registering is recorded in all of the
> appropriate logs on the Test site, but not recorded on the production site.
> All steps I take up to the act of registering (such as viewing items and
> doing a search) are recorded, but nothing is recorded for registration. It
> is as if it is not happening on the production system - no errors and no
> record of actions.
>
> So, I took a closer look at the two dspace.cfg files and found one
> difference (other than the dspace.url) between the two sites:
> authentication.shib.autoregister = false
> on the production site and it is set to true on the Test site. Could this
> be the problem? But when I changed it to 'true' from 'false' and restarted
> the system nothing changed.
>
> I am baffled at this point.
>
>
> On Sat, Sep 12, 2009 at 1:47 PM, Vishal Kakapuri <vishalm...@gmail.com>wrote:
>
>> Have you tried to send a mail using the systems "mail" command to the
>> id, you are trying to send mail through your application.
>> does that work without any issues.
>>
>> "unable to send email to this address" (when using Manakin) or
>> internal error (when using jspui). --> means something is wrong with
>> some configuration on your system. you should atleast see an error in
>> the logs.
>>
>> check the ourput of /var/log/messages too if possible.
>>
>> regards.
>>
>> On Fri, Sep 11, 2009 at 1:36 AM, Dale Patterson <gcaharchiv...@gmail.com>
>> wrote:
>> > Good afternoon -
>> > I am having an odd problem with our DSpace installation on what will be
>> our
>> > production machine. The entire installation went like a dream on our
>> test
>> > bed machine and now I've hit this snag.
>> >
>> > The problem is that when someone attempts to register we get an "unable
>> to
>> > send email to this address" (when using Manakin) or internal error (when
>> > using jspui). I have looked at the /usr/local/dspace/log/dspace.log
>> file
>> > and there is nothing in the log that resembles this error (there are
>> > precious few errors) and I've looked at
>> /usr/share/tomcat5/log/catalina.out
>> > and there are no reports there either. Should I be looking in a
>> different
>> > file?
>> > Finally here is our setup. RedHat Linux 5 using Tomcat 5.5 with a
>> standard
>> > install of Dspace. We have it loaded on two identical machines with the
>> > same version of RedHat, Tomcat and Dspace. In both cases sendmail is
>> > running on both machines because I get nightly reports from the crontab
>> > emailed to me. One setup on our internal or Intranet machine works
>> just
>> > fine. I register and get the email no problem. The other machine, our
>> > production website machine, gives the above mentioned errors. We are
>> using
>> > the most recent version of Dspace. We also have Apache running on both
>> > machines.
>> >
>> > Any suggestions on where to look for problems would be most helpful.
>> Oh,
>> > I've looked through the sendmail logs (maillog) and could not find any
>> > reference to an error. But sendmail is a bit of mystery at times. So,
>> > again, any suggestions would be most appreciated.
>> >
>> > Thank you.
>> >
>> > --
>> > Dale Patterson
>> >
>> >
>> ------------------------------------------------------------------------------
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>> > _______________________________________________
>> > DSpace-tech mailing list
>> > DSpace-tech@lists.sourceforge.net
>> > https://lists.sourceforge.net/lists/listinfo/dspace-tech
>> >
>> >
>>
>
>
>
> --
> Dale Patterson
>
--
Dale Patterson
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