[e-gold-list] Re: Some reasons why you should do MUCH business with Graham Kelly/GoldNOW!
Graham Kelly wrote: This person wants me to refund the difference in the cost of the e-gold when he delivered it to us, after he cancelled his order, and we refunded him. He gave us $580 USD worth of e-gold, which was returned in *full*, less the DMT transfer fees, plus an apology for the delay. Apparantly, the value of gold reduced by some $13 odd! (Incidently, we would have refunded his e-gold for EXACTLY the same amount had the ecurrency value increased... he could have made $ on the refund!) The ethical way to deal with a situation like this is to return the exact amount of gold by weight to the customer, not the USD value. Sidd. --- You are currently subscribed to e-gold-list as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] Use e-gold's Secure Randomized Keyboard (SRK) when accessing your e-gold account(s) via the web and shopping cart interfaces to help thwart keystroke loggers and common viruses.
[e-gold-list] Re: Some reasons why you should do MUCH business with Graham Kelly/GoldNOW!
> From: Sidd <[EMAIL PROTECTED]> > > Graham Kelly wrote: >> This person wants me to refund the difference in the cost of the e-gold >> when he delivered it to us, after he cancelled his order, and we refunded >> him. He gave us $580 USD worth of e-gold, which was returned in *full*, >> less the DMT transfer fees, plus an apology for the delay. Apparantly, >> the value of gold reduced by some $13 odd! (Incidently, we would have >> refunded his e-gold for EXACTLY the same amount had the ecurrency value >> increased... he could have made $ on the refund!) > > The ethical way to deal with a situation like this is to return the > exact amount of gold by weight to the customer, not the USD value. It depends. If someone sells their gold for a certain amount of USD, say for a wire or check, and he later wants a refund, I think it is proper to deal in USD. The gold was sold at the time of the order and you are now dealing with dollars. If the order had been completed, that is the amount of dollars he would have gotten. You wouldn't want customers canceling because the price of gold went up and they wish they would have sold later. I'm not sure in the case of DMT since I'm not that familiar with it. If it was for a certain amount of -gold- in the DMT system, then the amt. of gold should be returned. - John Kyle --- http://cambist.net --- You are currently subscribed to e-gold-list as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] Use e-gold's Secure Randomized Keyboard (SRK) when accessing your e-gold account(s) via the web and shopping cart interfaces to help thwart keystroke loggers and common viruses.
[e-gold-list] Re: Some reasons why you should do MUCH business with Graham Kelly/GoldNOW!
It depends. If someone sells their gold for a certain amount of USD, say for a wire or check, and he later wants a refund, I think it is proper to deal in USD. The gold was sold at the time of the order and you are now dealing with dollars. Nuh. Note that you say John The gold was sold at the time of the order if it was "sold" the order is completed and that's the end of it. It's now a USD amount. You have some USD that is theirs. Send them USD. (If instead of USD - at this later time - for some reason - you decided to send them wheat, gold, cars or paperbacks, that is a different separate negotiation to have.) If for some reason the deal - the sale - is being broken, is not proceeding, there is NO sale, you would - of course - as Sidd points out - give back whatever it was they gave you. If they gave you cheese, give them back cheese. In this case they gave you gold, give them back gold. There is no other possible viewpoint. That is the only conceivable meaning of "cancelling" the sale. I dunno why you bother getting into these arguments Sidd :) By all means, two parties could enter in to a contract where in the case of a dispute or a broken deal some other sort of thinking would prevail. Graham may have some sort of arrangement like this on his web site. If the order had been completed, that is the amount of dollars he would have gotten. You wouldn't want customers canceling because the price of gold went up and they wish they would have sold later. Graham says in the example the customer cancelled, and your example John is about a customer cancelling. You can't let customers "cancel" a sell order of e-gold for obvious reasons, ie you will have no business. If the price of gold has skyrocketed in the interim, the MM would be nuts to let the customer magically cancel. If the price of gold has plummeted in the interim, the MM would not want to do some sort of "price based" return --- You are currently subscribed to e-gold-list as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] Use e-gold's Secure Randomized Keyboard (SRK) when accessing your e-gold account(s) via the web and shopping cart interfaces to help thwart keystroke loggers and common viruses.
[e-gold-list] Re: Some reasons why you should do MUCH business with Graham Kelly/GoldNOW!
From: "Graham Kelly" <[EMAIL PROTECTED]> > This person wants me to refund the difference in the cost of the e-gold > when he delivered it to us, after he cancelled his order, and we refunded > him. We cancelled the order because you sent us USD instead of e-gold into our ALTA account. > Apparantly, > the value of gold reduced by some $13 odd! (Incidently, we would have > refunded his e-gold for EXACTLY the same amount had the ecurrency value > increased... he could have made $ on the refund!) I am not so sure about that. His policy says that in the event the market is against GoldLATER/Graham Kelly he could change this so that it is in his favour. We faced a loss in gold because you delayed that oder by about THREE WEEKS!...and you think thats alright that we should cover this loss as a result of your inabilities to process our order. Beware of GoldLATER/Graham Kelly. This marketing guy hyped that he could do DMT/ALTA exchanges but had obviously no funds in his ALTA account at the time of ordering ant at least two weeks after our oder. After we publicly complained he realised that he cannot fool us. Other people of the e-gold mailing list had to help this wannabe big exchanger to get funds into his ALTA account. But then he gave us USD and we wanted e-gold. Great Service: Wait several weeks and get the wrong currency. > We have 30,000+ happy customers, who KNOW this. If those customers would be faced with price fluctuations which could happen within THREE WEEKS they wouldn't be "happy". > Also, GoldNow is not a gold futures dealer... yet! Why a futures dealer? We gave you (e-)gold and we want back (e-)gold. What has this to do with futures? > Garry, Please keep those *reasons* coming... you will not be amused. guarranted. -- ___ Sign-up for Ads Free at Mail.com http://promo.mail.com/adsfreejump.htm --- You are currently subscribed to e-gold-list as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] Use e-gold's Secure Randomized Keyboard (SRK) when accessing your e-gold account(s) via the web and shopping cart interfaces to help thwart keystroke loggers and common viruses.
