[E1000-devel] e1000e problem with Intel 82574L PCI-e controller

2009-05-27 Thread Nguyen, Khanh D (IS)
Hi, 

I tried to use e1000e-0.5.18.3 driver (with the DEBUG on and no NAPI)
for my Intel PCI-e 82574L controller with 2.4.21-50 kernel.  The driver
seemed to detect  the controller, however it gave name "Intel
Corporation: Unknown device 10d3" to controller.  The interface seemed
to be up with the e1000e driver, however, there was no traffic in/out
that interface.  There was a error message in message log like "Unable
to establish link!!!".  Looking into the code, it indicated that call
e1000e_phy_has_link_generic() always failed.  BTW, I also tried the
driver with 2.4.37-1 kernel and it did not seem to work as well.  Really
appreciate if you could help to resolve the issue.  

Thanks, 
Khanh
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Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e controller

2009-05-28 Thread Tantilov, Emil S
Nguyen, Khanh D (IS) wrote:
> Hi,
> 
> I tried to use e1000e-0.5.18.3 driver (with the DEBUG on and no NAPI)
> for my Intel PCI-e 82574L controller with 2.4.21-50 kernel.  The
> driver seemed to detect  the controller, however it gave name "Intel
> Corporation: Unknown device 10d3" to controller.

This is normal when using new device. The driver will not update the bradning 
strings in pci.ids unless it is installed via rpm.

> The interface seemed to be up with the e1000e driver, however, there was no 
> traffic in/out
> that interface.  There was a error message in message log like "Unable
> to establish link!!!".  Looking into the code, it indicated that call
> e1000e_phy_has_link_generic() always failed.  BTW, I also tried the
> driver with 2.4.37-1 kernel and it did not seem to work as well. 
> Really appreciate if you could help to resolve the issue.

I tested with 2.4.21-50 kernel and 82574L device and was not able to reproduce 
this issue. Link issues are generally caused by interrupt problems. Could you 
please provide the following information:

1. cat /proc/interrupts (after loading the driver and ifup)
2. dmesg
3. ethtool -t ethX
4. lspci -vvv

Also - we usually recommend to check for BIOS updates for your system if 
possible.

Thanks,
Emil
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Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e controller

2009-05-28 Thread Nguyen, Khanh D (IS)
Emil, 

Please see the attachments for your requested info.  The interface name
for Intel 82574L is eth1.  FYI, we tested the same computer with the
same BIOS on 2.6.9-78 and confirmed the chipset worked with e1000e
driver.   

Thanks, 
Khanh



-Original Message-
From: Tantilov, Emil S [mailto:emil.s.tanti...@intel.com] 
Sent: Thursday, May 28, 2009 3:03 PM
To: Nguyen, Khanh D (IS); e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Nguyen, Khanh D (IS) wrote:
> Hi,
> 
> I tried to use e1000e-0.5.18.3 driver (with the DEBUG on and no NAPI) 
> for my Intel PCI-e 82574L controller with 2.4.21-50 kernel.  The 
> driver seemed to detect  the controller, however it gave name "Intel
> Corporation: Unknown device 10d3" to controller.

This is normal when using new device. The driver will not update the
bradning strings in pci.ids unless it is installed via rpm.

> The interface seemed to be up with the e1000e driver, however, there 
> was no traffic in/out that interface.  There was a error message in 
> message log like "Unable to establish link!!!".  Looking into the 
> code, it indicated that call
> e1000e_phy_has_link_generic() always failed.  BTW, I also tried the 
> driver with 2.4.37-1 kernel and it did not seem to work as well.
> Really appreciate if you could help to resolve the issue.

I tested with 2.4.21-50 kernel and 82574L device and was not able to
reproduce this issue. Link issues are generally caused by interrupt
problems. Could you please provide the following information:

1. cat /proc/interrupts (after loading the driver and ifup) 2. dmesg 3.
ethtool -t ethX 4. lspci -vvv

Also - we usually recommend to check for BIOS updates for your system if
possible.

Thanks,
Emil


lspci.log
Description: lspci.log


dmesg.log
Description: dmesg.log


ethtool.log
Description: ethtool.log


interrupts_table
Description: interrupts_table
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Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e controller

2009-05-28 Thread Tantilov, Emil S
Nguyen, Khanh D (IS) wrote:
> Emil,
> 
> Please see the attachments for your requested info.  The interface
> name for Intel 82574L is eth1.  FYI, we tested the same computer with
> the same BIOS on 2.6.9-78 and confirmed the chipset worked with e1000e
> driver.

2.6 kernels have better chipset support, so that's not surprising. At least it 
shows that the NIC is working.

> 
> Thanks,
> Khanh

   CPU0   CPU1   
  0:  21535   1001IO-APIC-edge  timer
  1:  0  0IO-APIC-edge  keyboard
  2:  0  0  XT-PIC  cascade
  8:  1  0IO-APIC-edge  rtc
 14:   3934425IO-APIC-edge  libata
 15:  0  0IO-APIC-edge  libata
 16:  38134   36652256   IO-APIC-level  eth2
 17: 563772  0   IO-APIC-level  eth0
 19:  0  0   IO-APIC-level  eth1
 21:  26967   1443   IO-APIC-level  usb-uhci, usb-uhci, usb-uhci, 
usb-uhci
 23:  0  0   IO-APIC-level  ehci-hcd
NMI:  0  0 
LOC:  22441  45777 
ERR:  0
MIS:  0

Interface is obviously not getting interrupts. Notice that counters are 0 for 
eth1.

ethtool also fails the interrupt test:
The test result is PASS
The test extra info:
Register test  (offline) 0
Eeprom test(offline) 0
Interrupt test (offline) 4
Loopback test  (offline) 0
Link test   (on/offline) 0

Interesting that ethtool reports the test as PASS even though it failed ...

You can try loading the kernel with noapic see if that helps, although this is 
suboptimal. Maybe switching slots would help, not sure.

Thanks,
Emil
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Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e controller

2009-05-29 Thread Nguyen, Khanh D (IS)
Emil, 

Loading the kernel w/ noapic causes the system hang why trying to load
driver e1000e.  The system we have is sealed so we could not open the
box too switch the slot.  Any ideas to fix this issue is greatly
appreciated.

Thanks,
Khanh 

-Original Message-
From: Tantilov, Emil S [mailto:emil.s.tanti...@intel.com] 
Sent: Thursday, May 28, 2009 6:52 PM
To: Nguyen, Khanh D (IS); e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Nguyen, Khanh D (IS) wrote:
> Emil,
> 
> Please see the attachments for your requested info.  The interface 
> name for Intel 82574L is eth1.  FYI, we tested the same computer with 
> the same BIOS on 2.6.9-78 and confirmed the chipset worked with e1000e

> driver.

2.6 kernels have better chipset support, so that's not surprising. At
least it shows that the NIC is working.

> 
> Thanks,
> Khanh

   CPU0   CPU1   
  0:  21535   1001IO-APIC-edge  timer
  1:  0  0IO-APIC-edge  keyboard
  2:  0  0  XT-PIC  cascade
  8:  1  0IO-APIC-edge  rtc
 14:   3934425IO-APIC-edge  libata
 15:  0  0IO-APIC-edge  libata
 16:  38134   36652256   IO-APIC-level  eth2
 17: 563772  0   IO-APIC-level  eth0
 19:  0  0   IO-APIC-level  eth1
 21:  26967   1443   IO-APIC-level  usb-uhci, usb-uhci,
usb-uhci, usb-uhci
 23:  0  0   IO-APIC-level  ehci-hcd
NMI:  0  0 
LOC:  22441  45777 
ERR:  0
MIS:  0

Interface is obviously not getting interrupts. Notice that counters are
0 for eth1.

ethtool also fails the interrupt test:
The test result is PASS
The test extra info:
Register test  (offline) 0
Eeprom test(offline) 0
Interrupt test (offline) 4
Loopback test  (offline) 0
Link test   (on/offline) 0

Interesting that ethtool reports the test as PASS even though it failed
...

You can try loading the kernel with noapic see if that helps, although
this is suboptimal. Maybe switching slots would help, not sure.

Thanks,
Emil

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Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e controller

2009-05-29 Thread Brandeburg, Jesse
Hi Khanh, Emil has some suggestions, but in addition can you try booting the 
kernel with pci=bios, and then if that doesn't work use pci=biosirq

The other interesting boot option might be acpi=off, and acpismp=force

I believe what you're basically seeing is a bios compatibility problem with the 
2.4 kernel.

> message log like "Unable to establish link!!!".  Looking into the

This message is always printed by the debug code as the device is coming up, 
because the init code is programmed to not wait for link.

We expect that after doing ifconfig ethX up you would see more messages about 
link if interrupts were working.




-Original Message-
From: Nguyen, Khanh D (IS) [mailto:khanh.d.ngu...@ngc.com] 
Sent: Thursday, May 28, 2009 4:29 PM
To: Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill (IS); 
Pongmanopap, Tony (IS)
Subject: Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e controller

Emil, 

Please see the attachments for your requested info.  The interface name
for Intel 82574L is eth1.  FYI, we tested the same computer with the
same BIOS on 2.6.9-78 and confirmed the chipset worked with e1000e
driver.   

Thanks, 
Khanh



-Original Message-
From: Tantilov, Emil S [mailto:emil.s.tanti...@intel.com] 
Sent: Thursday, May 28, 2009 3:03 PM
To: Nguyen, Khanh D (IS); e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Nguyen, Khanh D (IS) wrote:
> Hi,
> 
> I tried to use e1000e-0.5.18.3 driver (with the DEBUG on and no NAPI) 
> for my Intel PCI-e 82574L controller with 2.4.21-50 kernel.  The 
> driver seemed to detect  the controller, however it gave name "Intel
> Corporation: Unknown device 10d3" to controller.

This is normal when using new device. The driver will not update the
bradning strings in pci.ids unless it is installed via rpm.

> The interface seemed to be up with the e1000e driver, however, there 
> was no traffic in/out that interface.  There was a error message in 
> message log like "Unable to establish link!!!".  Looking into the 
> code, it indicated that call
> e1000e_phy_has_link_generic() always failed.  BTW, I also tried the 
> driver with 2.4.37-1 kernel and it did not seem to work as well.
> Really appreciate if you could help to resolve the issue.

I tested with 2.4.21-50 kernel and 82574L device and was not able to
reproduce this issue. Link issues are generally caused by interrupt
problems. Could you please provide the following information:

1. cat /proc/interrupts (after loading the driver and ifup) 2. dmesg 3.
ethtool -t ethX 4. lspci -vvv

Also - we usually recommend to check for BIOS updates for your system if
possible.

Thanks,
Emil

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Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e controller

2009-05-29 Thread Nguyen, Khanh D (IS)
Thanks Jesse.  I'll try that and let you know.   

-Original Message-
From: Brandeburg, Jesse [mailto:jesse.brandeb...@intel.com] 
Sent: Friday, May 29, 2009 11:32 AM
To: Nguyen, Khanh D (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Hi Khanh, Emil has some suggestions, but in addition can you try booting
the kernel with pci=bios, and then if that doesn't work use pci=biosirq

The other interesting boot option might be acpi=off, and acpismp=force

I believe what you're basically seeing is a bios compatibility problem
with the 2.4 kernel.

> message log like "Unable to establish link!!!".  Looking into the

This message is always printed by the debug code as the device is coming
up, because the init code is programmed to not wait for link.

We expect that after doing ifconfig ethX up you would see more messages
about link if interrupts were working.




-Original Message-
From: Nguyen, Khanh D (IS) [mailto:khanh.d.ngu...@ngc.com]
Sent: Thursday, May 28, 2009 4:29 PM
To: Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Emil, 

Please see the attachments for your requested info.  The interface name
for Intel 82574L is eth1.  FYI, we tested the same computer with the
same BIOS on 2.6.9-78 and confirmed the chipset worked with e1000e
driver.   

Thanks,
Khanh



-Original Message-
From: Tantilov, Emil S [mailto:emil.s.tanti...@intel.com] 
Sent: Thursday, May 28, 2009 3:03 PM
To: Nguyen, Khanh D (IS); e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Nguyen, Khanh D (IS) wrote:
> Hi,
> 
> I tried to use e1000e-0.5.18.3 driver (with the DEBUG on and no NAPI) 
> for my Intel PCI-e 82574L controller with 2.4.21-50 kernel.  The 
> driver seemed to detect  the controller, however it gave name "Intel
> Corporation: Unknown device 10d3" to controller.

This is normal when using new device. The driver will not update the
bradning strings in pci.ids unless it is installed via rpm.

> The interface seemed to be up with the e1000e driver, however, there 
> was no traffic in/out that interface.  There was a error message in 
> message log like "Unable to establish link!!!".  Looking into the 
> code, it indicated that call
> e1000e_phy_has_link_generic() always failed.  BTW, I also tried the 
> driver with 2.4.37-1 kernel and it did not seem to work as well.
> Really appreciate if you could help to resolve the issue.

I tested with 2.4.21-50 kernel and 82574L device and was not able to
reproduce this issue. Link issues are generally caused by interrupt
problems. Could you please provide the following information:

1. cat /proc/interrupts (after loading the driver and ifup) 2. dmesg 3.
ethtool -t ethX 4. lspci -vvv

Also - we usually recommend to check for BIOS updates for your system if
possible.

Thanks,
Emil

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Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e controller

2009-05-29 Thread Nguyen, Khanh D (IS)
Jesse and Emil, 

I tried your suggestions, unfortunately they all did not work. Just want
to list out combinations that I tried.

1.  noapic => did not work  
2.  noapic pci=bios => did not work, also caused the keyboard not
detected
3.  noapic pci=biosirq => did not work
3.  noapic pci=biosirq apci=off => did not work
4.  noapic pci=biosirq apci=off apcismp=off => did not work

Looking into dmesg, I also found another error msg when loading module
is "
"IRQ routing conflict for 05:00.0, have irq 5, want irq 7"

Any ideas how to fix this?

Thanks,
Khanh


-Original Message-
From: Brandeburg, Jesse [mailto:jesse.brandeb...@intel.com] 
Sent: Friday, May 29, 2009 11:32 AM
To: Nguyen, Khanh D (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Hi Khanh, Emil has some suggestions, but in addition can you try booting
the kernel with pci=bios, and then if that doesn't work use pci=biosirq

The other interesting boot option might be acpi=off, and acpismp=force

I believe what you're basically seeing is a bios compatibility problem
with the 2.4 kernel.

> message log like "Unable to establish link!!!".  Looking into the

This message is always printed by the debug code as the device is coming
up, because the init code is programmed to not wait for link.

We expect that after doing ifconfig ethX up you would see more messages
about link if interrupts were working.




-Original Message-
From: Nguyen, Khanh D (IS) [mailto:khanh.d.ngu...@ngc.com]
Sent: Thursday, May 28, 2009 4:29 PM
To: Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Emil, 

Please see the attachments for your requested info.  The interface name
for Intel 82574L is eth1.  FYI, we tested the same computer with the
same BIOS on 2.6.9-78 and confirmed the chipset worked with e1000e
driver.   

Thanks,
Khanh



-Original Message-
From: Tantilov, Emil S [mailto:emil.s.tanti...@intel.com] 
Sent: Thursday, May 28, 2009 3:03 PM
To: Nguyen, Khanh D (IS); e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Nguyen, Khanh D (IS) wrote:
> Hi,
> 
> I tried to use e1000e-0.5.18.3 driver (with the DEBUG on and no NAPI) 
> for my Intel PCI-e 82574L controller with 2.4.21-50 kernel.  The 
> driver seemed to detect  the controller, however it gave name "Intel
> Corporation: Unknown device 10d3" to controller.

This is normal when using new device. The driver will not update the
bradning strings in pci.ids unless it is installed via rpm.

> The interface seemed to be up with the e1000e driver, however, there 
> was no traffic in/out that interface.  There was a error message in 
> message log like "Unable to establish link!!!".  Looking into the 
> code, it indicated that call
> e1000e_phy_has_link_generic() always failed.  BTW, I also tried the 
> driver with 2.4.37-1 kernel and it did not seem to work as well.
> Really appreciate if you could help to resolve the issue.

I tested with 2.4.21-50 kernel and 82574L device and was not able to
reproduce this issue. Link issues are generally caused by interrupt
problems. Could you please provide the following information:

1. cat /proc/interrupts (after loading the driver and ifup) 2. dmesg 3.
ethtool -t ethX 4. lspci -vvv

Also - we usually recommend to check for BIOS updates for your system if
possible.

Thanks,
Emil

--
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the minds behind Google Creative Lab, Visual Complexity, Processing, & 
iPhoneDevCamp as they present alongside digital heavyweights like Barbarian 
Group, R/GA, & Big Spaceship. http://p.sf.net/sfu/creativitycat-com 
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Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e controller

2009-05-29 Thread Brandeburg, Jesse
I was hoping you could try without noapic

Once noapic didn't work I wouldn't have expected it to work with any other 
options either, sorry I wasn't more clear.

As for the IRQ routing conflict, it is probably related to why your machine 
doesn't work in the first place.

Can you send a full dmesg (dmesg.txt.gz) please, and output of ethtool -e ethX 
(ethtool.txt), as well?

-Original Message-
From: Nguyen, Khanh D (IS) [mailto:khanh.d.ngu...@ngc.com] 
Sent: Friday, May 29, 2009 2:17 PM
To: Brandeburg, Jesse; Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill (IS); 
Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e controller

Jesse and Emil, 

I tried your suggestions, unfortunately they all did not work. Just want
to list out combinations that I tried.

1.  noapic => did not work  
2.  noapic pci=bios => did not work, also caused the keyboard not
detected
3.  noapic pci=biosirq => did not work
3.  noapic pci=biosirq apci=off => did not work
4.  noapic pci=biosirq apci=off apcismp=off => did not work

Looking into dmesg, I also found another error msg when loading module
is "
"IRQ routing conflict for 05:00.0, have irq 5, want irq 7"

Any ideas how to fix this?

Thanks,
Khanh


-Original Message-
From: Brandeburg, Jesse [mailto:jesse.brandeb...@intel.com] 
Sent: Friday, May 29, 2009 11:32 AM
To: Nguyen, Khanh D (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Hi Khanh, Emil has some suggestions, but in addition can you try booting
the kernel with pci=bios, and then if that doesn't work use pci=biosirq

The other interesting boot option might be acpi=off, and acpismp=force

I believe what you're basically seeing is a bios compatibility problem
with the 2.4 kernel.

> message log like "Unable to establish link!!!".  Looking into the

This message is always printed by the debug code as the device is coming
up, because the init code is programmed to not wait for link.

We expect that after doing ifconfig ethX up you would see more messages
about link if interrupts were working.




-Original Message-
From: Nguyen, Khanh D (IS) [mailto:khanh.d.ngu...@ngc.com]
Sent: Thursday, May 28, 2009 4:29 PM
To: Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Emil, 

Please see the attachments for your requested info.  The interface name
for Intel 82574L is eth1.  FYI, we tested the same computer with the
same BIOS on 2.6.9-78 and confirmed the chipset worked with e1000e
driver.   

Thanks,
Khanh



-Original Message-
From: Tantilov, Emil S [mailto:emil.s.tanti...@intel.com] 
Sent: Thursday, May 28, 2009 3:03 PM
To: Nguyen, Khanh D (IS); e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Nguyen, Khanh D (IS) wrote:
> Hi,
> 
> I tried to use e1000e-0.5.18.3 driver (with the DEBUG on and no NAPI) 
> for my Intel PCI-e 82574L controller with 2.4.21-50 kernel.  The 
> driver seemed to detect  the controller, however it gave name "Intel
> Corporation: Unknown device 10d3" to controller.

This is normal when using new device. The driver will not update the
bradning strings in pci.ids unless it is installed via rpm.

> The interface seemed to be up with the e1000e driver, however, there 
> was no traffic in/out that interface.  There was a error message in 
> message log like "Unable to establish link!!!".  Looking into the 
> code, it indicated that call
> e1000e_phy_has_link_generic() always failed.  BTW, I also tried the 
> driver with 2.4.37-1 kernel and it did not seem to work as well.
> Really appreciate if you could help to resolve the issue.

I tested with 2.4.21-50 kernel and 82574L device and was not able to
reproduce this issue. Link issues are generally caused by interrupt
problems. Could you please provide the following information:

1. cat /proc/interrupts (after loading the driver and ifup) 2. dmesg 3.
ethtool -t ethX 4. lspci -vvv

Also - we usually recommend to check for BIOS updates for your system if
possible.

Thanks,
Emil

--
Register Now for Creativity and Technology (CaT), June 3rd, NYC. CaT 
is a gathering of tech-side developers & brand creativity professionals. Meet
the minds behind Google Creative Lab, Visual Complexity, Processing, & 
iPho

Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e controller

2009-05-29 Thread Nguyen, Khanh D (IS)
Jesse, 

Please see attachment for the requested info.  Really appreciate for
your help.

Khanh 

-Original Message-
From: Brandeburg, Jesse [mailto:jesse.brandeb...@intel.com] 
Sent: Friday, May 29, 2009 2:41 PM
To: Nguyen, Khanh D (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

I was hoping you could try without noapic

Once noapic didn't work I wouldn't have expected it to work with any
other options either, sorry I wasn't more clear.

As for the IRQ routing conflict, it is probably related to why your
machine doesn't work in the first place.

Can you send a full dmesg (dmesg.txt.gz) please, and output of ethtool
-e ethX (ethtool.txt), as well?

-Original Message-
From: Nguyen, Khanh D (IS) [mailto:khanh.d.ngu...@ngc.com]
Sent: Friday, May 29, 2009 2:17 PM
To: Brandeburg, Jesse; Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Jesse and Emil, 

I tried your suggestions, unfortunately they all did not work. Just want
to list out combinations that I tried.

1.  noapic => did not work
2.  noapic pci=bios => did not work, also caused the keyboard not
detected 3.  noapic pci=biosirq => did not work 3.  noapic pci=biosirq
apci=off => did not work 4.  noapic pci=biosirq apci=off apcismp=off =>
did not work

Looking into dmesg, I also found another error msg when loading module
is "
"IRQ routing conflict for 05:00.0, have irq 5, want irq 7"

Any ideas how to fix this?

Thanks,
Khanh


-Original Message-
From: Brandeburg, Jesse [mailto:jesse.brandeb...@intel.com]
Sent: Friday, May 29, 2009 11:32 AM
To: Nguyen, Khanh D (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Hi Khanh, Emil has some suggestions, but in addition can you try booting
the kernel with pci=bios, and then if that doesn't work use pci=biosirq

The other interesting boot option might be acpi=off, and acpismp=force

I believe what you're basically seeing is a bios compatibility problem
with the 2.4 kernel.

> message log like "Unable to establish link!!!".  Looking into the

This message is always printed by the debug code as the device is coming
up, because the init code is programmed to not wait for link.

We expect that after doing ifconfig ethX up you would see more messages
about link if interrupts were working.




-Original Message-
From: Nguyen, Khanh D (IS) [mailto:khanh.d.ngu...@ngc.com]
Sent: Thursday, May 28, 2009 4:29 PM
To: Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Emil, 

Please see the attachments for your requested info.  The interface name
for Intel 82574L is eth1.  FYI, we tested the same computer with the
same BIOS on 2.6.9-78 and confirmed the chipset worked with e1000e
driver.   

Thanks,
Khanh



-Original Message-
From: Tantilov, Emil S [mailto:emil.s.tanti...@intel.com]
Sent: Thursday, May 28, 2009 3:03 PM
To: Nguyen, Khanh D (IS); e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Nguyen, Khanh D (IS) wrote:
> Hi,
> 
> I tried to use e1000e-0.5.18.3 driver (with the DEBUG on and no NAPI) 
> for my Intel PCI-e 82574L controller with 2.4.21-50 kernel.  The 
> driver seemed to detect  the controller, however it gave name "Intel
> Corporation: Unknown device 10d3" to controller.

This is normal when using new device. The driver will not update the
bradning strings in pci.ids unless it is installed via rpm.

> The interface seemed to be up with the e1000e driver, however, there 
> was no traffic in/out that interface.  There was a error message in 
> message log like "Unable to establish link!!!".  Looking into the 
> code, it indicated that call
> e1000e_phy_has_link_generic() always failed.  BTW, I also tried the 
> driver with 2.4.37-1 kernel and it did not seem to work as well.
> Really appreciate if you could help to resolve the issue.

I tested with 2.4.21-50 kernel and 82574L device and was not able to
reproduce this issue. Link issues are generally caused by interrupt
problems. Could you please provide the following information:

1. cat /proc/interrupts (after loading the driver and ifup) 2. dmes

Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e controller

2009-06-02 Thread Nguyen, Khanh D (IS)
Jesse/Emil, 

Just wonder if you have any news regarding to e1000e driver on our
platform.  BTW, we just test the driver e1000e with the same kernel
2.4.37-1 on laptop Compaq 8510p with Intel 82566MM chip and encounter
similar problem.  You mention that "Unknown device 10d3" problem is
common because the driver will not update the branding strings in
pci.ids unless it is installed via rpm.  However we use the same method
(just copy and load .o or .ko files and no rpms) to load module in 2.4
and 2.6, but on 2.6 kernel, the driver actually recognizes the name as
"Intel 10/1000" where as on 2.4, it just says "Unknown device 10d3"?
Any ideas? 

Thanks, 
Khanh

-Original Message-
From: Nguyen, Khanh D (IS) 
Sent: Friday, May 29, 2009 3:06 PM
To: 'Brandeburg, Jesse'
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Jesse, 

Please see attachment for the requested info.  Really appreciate for
your help.

Khanh 

-Original Message-
From: Brandeburg, Jesse [mailto:jesse.brandeb...@intel.com]
Sent: Friday, May 29, 2009 2:41 PM
To: Nguyen, Khanh D (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

I was hoping you could try without noapic

Once noapic didn't work I wouldn't have expected it to work with any
other options either, sorry I wasn't more clear.

As for the IRQ routing conflict, it is probably related to why your
machine doesn't work in the first place.

Can you send a full dmesg (dmesg.txt.gz) please, and output of ethtool
-e ethX (ethtool.txt), as well?

-Original Message-
From: Nguyen, Khanh D (IS) [mailto:khanh.d.ngu...@ngc.com]
Sent: Friday, May 29, 2009 2:17 PM
To: Brandeburg, Jesse; Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Jesse and Emil, 

I tried your suggestions, unfortunately they all did not work. Just want
to list out combinations that I tried.

1.  noapic => did not work
2.  noapic pci=bios => did not work, also caused the keyboard not
detected 3.  noapic pci=biosirq => did not work 3.  noapic pci=biosirq
apci=off => did not work 4.  noapic pci=biosirq apci=off apcismp=off =>
did not work

Looking into dmesg, I also found another error msg when loading module
is "
"IRQ routing conflict for 05:00.0, have irq 5, want irq 7"

Any ideas how to fix this?

Thanks,
Khanh


-Original Message-
From: Brandeburg, Jesse [mailto:jesse.brandeb...@intel.com]
Sent: Friday, May 29, 2009 11:32 AM
To: Nguyen, Khanh D (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Hi Khanh, Emil has some suggestions, but in addition can you try booting
the kernel with pci=bios, and then if that doesn't work use pci=biosirq

The other interesting boot option might be acpi=off, and acpismp=force

I believe what you're basically seeing is a bios compatibility problem
with the 2.4 kernel.

> message log like "Unable to establish link!!!".  Looking into the

This message is always printed by the debug code as the device is coming
up, because the init code is programmed to not wait for link.

We expect that after doing ifconfig ethX up you would see more messages
about link if interrupts were working.




-Original Message-
From: Nguyen, Khanh D (IS) [mailto:khanh.d.ngu...@ngc.com]
Sent: Thursday, May 28, 2009 4:29 PM
To: Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Emil, 

Please see the attachments for your requested info.  The interface name
for Intel 82574L is eth1.  FYI, we tested the same computer with the
same BIOS on 2.6.9-78 and confirmed the chipset worked with e1000e
driver.   

Thanks,
Khanh



-Original Message-
From: Tantilov, Emil S [mailto:emil.s.tanti...@intel.com]
Sent: Thursday, May 28, 2009 3:03 PM
To: Nguyen, Khanh D (IS); e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Nguyen, Khanh D (IS) wrote:
> Hi,
> 
> I tried to use e1000e-0.5.18.3 driver (with the DEBUG on and no NAPI) 
> for my Intel PCI-e 82574L controll

Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e controller

2009-06-03 Thread Tantilov, Emil S
Nguyen, Khanh D (IS) wrote:
> Jesse/Emil,
> 
> Just wonder if you have any news regarding to e1000e driver on our
> platform.  BTW, we just test the driver e1000e with the same kernel
> 2.4.37-1 on laptop Compaq 8510p with Intel 82566MM chip and encounter
> similar problem.  You mention that "Unknown device 10d3" problem is
> common because the driver will not update the branding strings in
> pci.ids unless it is installed via rpm.  However we use the same
> method (just copy and load .o or .ko files and no rpms) to load
> module in 2.4 and 2.6, but on 2.6 kernel, the driver actually
> recognizes the name as "Intel 10/1000" where as on 2.4, it just says

When you say "the driver recognizes the name ..." what do you mean? There is no 
code in the driver to print the branding strings of the devices. I'm guessing 
you are you using kudzu? You can also double check with lspci.

> "Unknown device 10d3"? Any ideas?

Again the strings come from pci.ids. Diff the pci.ids you have on the 2.4 
distro with the one on the 2.6 based and you will see where the string is 
coming from.

Thanks,
Emil

--
OpenSolaris 2009.06 is a cutting edge operating system for enterprises 
looking to deploy the next generation of Solaris that includes the latest 
innovations from Sun and the OpenSource community. Download a copy and 
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Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e controller

2009-06-05 Thread Brandeburg, Jesse
Did you try any of the boot options I suggested (without noapic)

1.  noapic => did not work
2.  noapic pci=bios => did not work, also caused the keyboard not
detected 3.  noapic pci=biosirq => did not work 3.  noapic pci=biosirq
apci=off => did not work 4.  noapic pci=biosirq apci=off apcismp=off =>
did not work

do all of the above again (sorry!) withOUT noapic.
 

-Original Message-
From: Nguyen, Khanh D (IS) [mailto:khanh.d.ngu...@ngc.com] 
Sent: Friday, May 29, 2009 3:06 PM
To: Brandeburg, Jesse
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill (IS); 
Pongmanopap, Tony (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e controller

Jesse, 

Please see attachment for the requested info.  Really appreciate for
your help.

Khanh 

-Original Message-
From: Brandeburg, Jesse [mailto:jesse.brandeb...@intel.com] 
Sent: Friday, May 29, 2009 2:41 PM
To: Nguyen, Khanh D (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

I was hoping you could try without noapic

Once noapic didn't work I wouldn't have expected it to work with any
other options either, sorry I wasn't more clear.

As for the IRQ routing conflict, it is probably related to why your
machine doesn't work in the first place.

Can you send a full dmesg (dmesg.txt.gz) please, and output of ethtool
-e ethX (ethtool.txt), as well?

-Original Message-
From: Nguyen, Khanh D (IS) [mailto:khanh.d.ngu...@ngc.com]
Sent: Friday, May 29, 2009 2:17 PM
To: Brandeburg, Jesse; Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Jesse and Emil, 

I tried your suggestions, unfortunately they all did not work. Just want
to list out combinations that I tried.

1.  noapic => did not work
2.  noapic pci=bios => did not work, also caused the keyboard not
detected 3.  noapic pci=biosirq => did not work 3.  noapic pci=biosirq
apci=off => did not work 4.  noapic pci=biosirq apci=off apcismp=off =>
did not work

Looking into dmesg, I also found another error msg when loading module
is "
"IRQ routing conflict for 05:00.0, have irq 5, want irq 7"

Any ideas how to fix this?

Thanks,
Khanh


-Original Message-
From: Brandeburg, Jesse [mailto:jesse.brandeb...@intel.com]
Sent: Friday, May 29, 2009 11:32 AM
To: Nguyen, Khanh D (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Hi Khanh, Emil has some suggestions, but in addition can you try booting
the kernel with pci=bios, and then if that doesn't work use pci=biosirq

The other interesting boot option might be acpi=off, and acpismp=force

I believe what you're basically seeing is a bios compatibility problem
with the 2.4 kernel.

> message log like "Unable to establish link!!!".  Looking into the

This message is always printed by the debug code as the device is coming
up, because the init code is programmed to not wait for link.

We expect that after doing ifconfig ethX up you would see more messages
about link if interrupts were working.




-Original Message-
From: Nguyen, Khanh D (IS) [mailto:khanh.d.ngu...@ngc.com]
Sent: Thursday, May 28, 2009 4:29 PM
To: Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Emil, 

Please see the attachments for your requested info.  The interface name
for Intel 82574L is eth1.  FYI, we tested the same computer with the
same BIOS on 2.6.9-78 and confirmed the chipset worked with e1000e
driver.   

Thanks,
Khanh



-Original Message-
From: Tantilov, Emil S [mailto:emil.s.tanti...@intel.com]
Sent: Thursday, May 28, 2009 3:03 PM
To: Nguyen, Khanh D (IS); e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Nguyen, Khanh D (IS) wrote:
> Hi,
> 
> I tried to use e1000e-0.5.18.3 driver (with the DEBUG on and no NAPI) 
> for my Intel PCI-e 82574L controller with 2.4.21-50 kernel.  The 
> driver seemed to detect  the controller, however it gave name "Intel
> Corporation: Unknown device 10d3" to controller.

This is normal when using new device. The driver will not update the
bradning strings in pci.ids unless it is inst

Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e controller

2009-06-08 Thread Nguyen, Khanh D (IS)
Jesse, 

I retried all boot options that you recommended, but it still does not
work.  BTW, I tried the driver on standard kernel 2.4.21-50 with RHEL3,
and it still does not work either.

Thanks,
Khanh 

-Original Message-
From: Brandeburg, Jesse [mailto:jesse.brandeb...@intel.com] 
Sent: Friday, June 05, 2009 9:43 AM
To: Nguyen, Khanh D (IS)
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Did you try any of the boot options I suggested (without noapic)

1.  noapic => did not work
2.  noapic pci=bios => did not work, also caused the keyboard not
detected 3.  noapic pci=biosirq => did not work 3.  noapic pci=biosirq
apci=off => did not work 4.  noapic pci=biosirq apci=off apcismp=off =>
did not work

do all of the above again (sorry!) withOUT noapic.
 

-Original Message-
From: Nguyen, Khanh D (IS) [mailto:khanh.d.ngu...@ngc.com]
Sent: Friday, May 29, 2009 3:06 PM
To: Brandeburg, Jesse
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Jesse, 

Please see attachment for the requested info.  Really appreciate for
your help.

Khanh 

-Original Message-
From: Brandeburg, Jesse [mailto:jesse.brandeb...@intel.com]
Sent: Friday, May 29, 2009 2:41 PM
To: Nguyen, Khanh D (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

I was hoping you could try without noapic

Once noapic didn't work I wouldn't have expected it to work with any
other options either, sorry I wasn't more clear.

As for the IRQ routing conflict, it is probably related to why your
machine doesn't work in the first place.

Can you send a full dmesg (dmesg.txt.gz) please, and output of ethtool
-e ethX (ethtool.txt), as well?

-Original Message-
From: Nguyen, Khanh D (IS) [mailto:khanh.d.ngu...@ngc.com]
Sent: Friday, May 29, 2009 2:17 PM
To: Brandeburg, Jesse; Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Jesse and Emil, 

I tried your suggestions, unfortunately they all did not work. Just want
to list out combinations that I tried.

1.  noapic => did not work
2.  noapic pci=bios => did not work, also caused the keyboard not
detected 3.  noapic pci=biosirq => did not work 3.  noapic pci=biosirq
apci=off => did not work 4.  noapic pci=biosirq apci=off apcismp=off =>
did not work

Looking into dmesg, I also found another error msg when loading module
is "
"IRQ routing conflict for 05:00.0, have irq 5, want irq 7"

Any ideas how to fix this?

Thanks,
Khanh


-Original Message-
From: Brandeburg, Jesse [mailto:jesse.brandeb...@intel.com]
Sent: Friday, May 29, 2009 11:32 AM
To: Nguyen, Khanh D (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Hi Khanh, Emil has some suggestions, but in addition can you try booting
the kernel with pci=bios, and then if that doesn't work use pci=biosirq

The other interesting boot option might be acpi=off, and acpismp=force

I believe what you're basically seeing is a bios compatibility problem
with the 2.4 kernel.

> message log like "Unable to establish link!!!".  Looking into the

This message is always printed by the debug code as the device is coming
up, because the init code is programmed to not wait for link.

We expect that after doing ifconfig ethX up you would see more messages
about link if interrupts were working.




-Original Message-
From: Nguyen, Khanh D (IS) [mailto:khanh.d.ngu...@ngc.com]
Sent: Thursday, May 28, 2009 4:29 PM
To: Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Emil, 

Please see the attachments for your requested info.  The interface name
for Intel 82574L is eth1.  FYI, we tested the same computer with the
same BIOS on 2.6.9-78 and confirmed the chipset worked with e1000e
driver.   

Thanks,
Khanh



-Original Message-
From: Tantilov, Emil S [mailto:emil.s.tanti...@intel.com]
Sent: Thursday, May 28, 2009 3:03 PM
To: Nguyen, Khanh D (IS); e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, 

Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e controller

2009-06-15 Thread Nguyen, Khanh D (IS)
Jesse, 

Wonder if you have any news for the problem.

Thanks, 
Khanh

-Original Message-
From: Nguyen, Khanh D (IS) 
Sent: Monday, June 08, 2009 5:32 PM
To: 'Brandeburg, Jesse'
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Jesse, 

I retried all boot options that you recommended, but it still does not
work.  BTW, I tried the driver on standard kernel 2.4.21-50 with RHEL3,
and it still does not work either.

Thanks,
Khanh 

-Original Message-
From: Brandeburg, Jesse [mailto:jesse.brandeb...@intel.com]
Sent: Friday, June 05, 2009 9:43 AM
To: Nguyen, Khanh D (IS)
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Did you try any of the boot options I suggested (without noapic)

1.  noapic => did not work
2.  noapic pci=bios => did not work, also caused the keyboard not
detected 3.  noapic pci=biosirq => did not work 3.  noapic pci=biosirq
apci=off => did not work 4.  noapic pci=biosirq apci=off apcismp=off =>
did not work

do all of the above again (sorry!) withOUT noapic.
 

-Original Message-
From: Nguyen, Khanh D (IS) [mailto:khanh.d.ngu...@ngc.com]
Sent: Friday, May 29, 2009 3:06 PM
To: Brandeburg, Jesse
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Jesse, 

Please see attachment for the requested info.  Really appreciate for
your help.

Khanh 

-Original Message-
From: Brandeburg, Jesse [mailto:jesse.brandeb...@intel.com]
Sent: Friday, May 29, 2009 2:41 PM
To: Nguyen, Khanh D (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

I was hoping you could try without noapic

Once noapic didn't work I wouldn't have expected it to work with any
other options either, sorry I wasn't more clear.

As for the IRQ routing conflict, it is probably related to why your
machine doesn't work in the first place.

Can you send a full dmesg (dmesg.txt.gz) please, and output of ethtool
-e ethX (ethtool.txt), as well?

-Original Message-
From: Nguyen, Khanh D (IS) [mailto:khanh.d.ngu...@ngc.com]
Sent: Friday, May 29, 2009 2:17 PM
To: Brandeburg, Jesse; Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Jesse and Emil, 

I tried your suggestions, unfortunately they all did not work. Just want
to list out combinations that I tried.

1.  noapic => did not work
2.  noapic pci=bios => did not work, also caused the keyboard not
detected 3.  noapic pci=biosirq => did not work 3.  noapic pci=biosirq
apci=off => did not work 4.  noapic pci=biosirq apci=off apcismp=off =>
did not work

Looking into dmesg, I also found another error msg when loading module
is "
"IRQ routing conflict for 05:00.0, have irq 5, want irq 7"

Any ideas how to fix this?

Thanks,
Khanh


-Original Message-
From: Brandeburg, Jesse [mailto:jesse.brandeb...@intel.com]
Sent: Friday, May 29, 2009 11:32 AM
To: Nguyen, Khanh D (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Hi Khanh, Emil has some suggestions, but in addition can you try booting
the kernel with pci=bios, and then if that doesn't work use pci=biosirq

The other interesting boot option might be acpi=off, and acpismp=force

I believe what you're basically seeing is a bios compatibility problem
with the 2.4 kernel.

> message log like "Unable to establish link!!!".  Looking into the

This message is always printed by the debug code as the device is coming
up, because the init code is programmed to not wait for link.

We expect that after doing ifconfig ethX up you would see more messages
about link if interrupts were working.




-Original Message-
From: Nguyen, Khanh D (IS) [mailto:khanh.d.ngu...@ngc.com]
Sent: Thursday, May 28, 2009 4:29 PM
To: Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Emil, 

Please see the attachments for your requested i

Re: [E1000-devel] e1000e problem with Intel 82574L PCI-e controller

2009-06-16 Thread Brandeburg, Jesse
At this point we have attempted to reproduce your problem with no luck here.  
There appears to be a problem with your kernel when combined with your system 
hardware that causes interrupts to not be delivered.

At this point I don't know what else to do besides suggest to pursue the 
problem with your system vendor as a hardware issue, or your operating system 
vendor.  I don't believe you're suffering from an Ethernet driver or NIC 
hardware issue.

Please let us know if there is something else I can help with,
Jesse

-Original Message-
From: Nguyen, Khanh D (IS) [mailto:khanh.d.ngu...@ngc.com] 
Sent: Monday, June 15, 2009 4:16 PM
To: Brandeburg, Jesse
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill (IS); 
Pongmanopap, Tony (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e controller

Jesse, 

Wonder if you have any news for the problem.

Thanks, 
Khanh

-Original Message-
From: Nguyen, Khanh D (IS) 
Sent: Monday, June 08, 2009 5:32 PM
To: 'Brandeburg, Jesse'
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Jesse, 

I retried all boot options that you recommended, but it still does not
work.  BTW, I tried the driver on standard kernel 2.4.21-50 with RHEL3,
and it still does not work either.

Thanks,
Khanh 

-Original Message-
From: Brandeburg, Jesse [mailto:jesse.brandeb...@intel.com]
Sent: Friday, June 05, 2009 9:43 AM
To: Nguyen, Khanh D (IS)
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Did you try any of the boot options I suggested (without noapic)

1.  noapic => did not work
2.  noapic pci=bios => did not work, also caused the keyboard not
detected 3.  noapic pci=biosirq => did not work 3.  noapic pci=biosirq
apci=off => did not work 4.  noapic pci=biosirq apci=off apcismp=off =>
did not work

do all of the above again (sorry!) withOUT noapic.
 

-Original Message-
From: Nguyen, Khanh D (IS) [mailto:khanh.d.ngu...@ngc.com]
Sent: Friday, May 29, 2009 3:06 PM
To: Brandeburg, Jesse
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Jesse, 

Please see attachment for the requested info.  Really appreciate for
your help.

Khanh 

-Original Message-
From: Brandeburg, Jesse [mailto:jesse.brandeb...@intel.com]
Sent: Friday, May 29, 2009 2:41 PM
To: Nguyen, Khanh D (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

I was hoping you could try without noapic

Once noapic didn't work I wouldn't have expected it to work with any
other options either, sorry I wasn't more clear.

As for the IRQ routing conflict, it is probably related to why your
machine doesn't work in the first place.

Can you send a full dmesg (dmesg.txt.gz) please, and output of ethtool
-e ethX (ethtool.txt), as well?

-Original Message-
From: Nguyen, Khanh D (IS) [mailto:khanh.d.ngu...@ngc.com]
Sent: Friday, May 29, 2009 2:17 PM
To: Brandeburg, Jesse; Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Jesse and Emil, 

I tried your suggestions, unfortunately they all did not work. Just want
to list out combinations that I tried.

1.  noapic => did not work
2.  noapic pci=bios => did not work, also caused the keyboard not
detected 3.  noapic pci=biosirq => did not work 3.  noapic pci=biosirq
apci=off => did not work 4.  noapic pci=biosirq apci=off apcismp=off =>
did not work

Looking into dmesg, I also found another error msg when loading module
is "
"IRQ routing conflict for 05:00.0, have irq 5, want irq 7"

Any ideas how to fix this?

Thanks,
Khanh


-Original Message-
From: Brandeburg, Jesse [mailto:jesse.brandeb...@intel.com]
Sent: Friday, May 29, 2009 11:32 AM
To: Nguyen, Khanh D (IS); Tantilov, Emil S; e1000-de...@lists.sf.net
Cc: Yu, Feng-Ger (IS); Stabile, John S (IS); DaCosta, Ted; Muller, Bill
(IS); Pongmanopap, Tony (IS)
Subject: RE: [E1000-devel] e1000e problem with Intel 82574L PCI-e
controller

Hi Khanh, Emil has some suggestions, but in addition can you try booting
the kernel with pci=bios, and then if that doesn't work use pci=biosirq