Re: [Ekiga-list] Ekiga 3.2.7 Windows XP

2010-05-26 Thread Eugen Dedu

On 26/05/10 16:10, Jānis Rukšāns wrote:

On Tue, May 25, 2010 at 9:54 PM, Eugen Dedu
eugen.d...@pu-pm.univ-fcomte.fr  wrote:

On 25/05/10 19:09, Nigel Brown wrote:


Hi All,



Re: 'Could not register (Method not allowed)'



Herewith latest dump after double checking all necessary posts opened


There is something wrong with your firewall:

2010/05/25 17:35:23.165   0:54.351StunDetector:4780 STUNNo
response to STUN server 75.101.138.128:3478
2010/05/25 17:35:23.165   0:54.351StunDetector:4780 OPALSTUN
server stun.ekiga.net replies Blocked, external IP 127.0.0.1


Apart from STUN problems I also noticed that for some reason the top
route is set to the local IP, which is why he is getting Method Not
Allowed - Ekiga sends the REGISTER to itself!!

2010/05/25 17:35:24.056   0:55.247  subscriber:7304 SIP Sending
PDU (561 bytes) to:
rem=udp$192.168.10.27:5060,local=udp$192.168.10.27:5060,if=192.168.10.27%Intel(R)
82567LM-3 Gigabit Network Connection - Miniport d'ordonnancement de
paquets

REGISTER sip:ekiga.net SIP/2.0


Route:sip:192.168.10.27:5060;lr

2010/05/25 17:35:24.056   0:55.249   Opal Listener:7044 SIP PDU
received: 
rem=udp$192.168.10.27:5060,local=udp$192.168.10.27:5060,if=192.168.10.27%Intel(R)
82567LM-3 Gigabit Network Connection - Miniport d'ordonnancement de
paquets

REGISTER sip:ekiga.net SIP/2.0

Route:sip:192.168.10.27:5060;lr

2010/05/25 17:35:24.056   0:55.250   Opal Listener:7044 SIP Sending
PDU (463 bytes) to:
rem=udp$192.168.10.27:5060,local=udp$192.168.10.27:5060,if=192.168.10.27%Intel(R)
82567LM-3 Gigabit Network Connection - Miniport d'ordonnancement de
paquets

SIP/2.0 405 Method Not Allowed


CSeq: 1 REGISTER


This could be because Blocked returns 127.0.0.1 as address.


Nigel, do you have set something as outbound proxy? Or is the
erroneous route added by Ekiga?


Nigel, there is something wrong with your firewall or router.  Tell your 
technician to capture your packets (by starting wireshark for ex.) on 
your NAT machine and see where packets are lost.  This is the surest 
method to see what happens.


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Eugen
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Re: [Ekiga-list] Ekiga 3.2.7 Windows XP

2010-05-25 Thread Nigel Brown
Dear Sirs,

 

I can confirm STUN ports are open, 3478-3479.

 

I looked myself into the DUMP file and notice the public IP address of my
internet provider (my personal IP address is also mentioned), is this
affecting the registration of my ekiga.net account? I thought STUN looked
after this? (Forgive my lack of knowledge in this area).

 

Can anyone help?

 

Kind Regards

 

Nigel Brown

 

  _  

From: ekiga-list-boun...@gnome.org [mailto:ekiga-list-boun...@gnome.org] On
Behalf Of michel memeteau
Sent: 24 May 2010 12:26
To: Ekiga mailing list
Subject: Re: [Ekiga-list] Ekiga 3.2.7 Windows XP

 

 

2010/5/24 Nigel Brown ni...@apxpress.com.tn

Dear Sir,

Thank you so much for your quick reply, the dump was after the modifications
to the firewall settings.

What is the next procedure to allow STUN support?

 

open port 3478 but it seems you already have done It because it's listed on
the Ekiga wiki page

 

 


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Re: [Ekiga-list] Ekiga 3.2.7 Windows XP

2010-05-25 Thread Nigel Brown
Hi All,

 

Re: 'Could not register (Method not allowed)'

 

Herewith latest dump after double checking all necessary posts opened

 

Any suggestions? 

 

Kind Regards

 

Nigel Brown

  _  

From: ekiga-list-boun...@gnome.org [mailto:ekiga-list-boun...@gnome.org] On
Behalf Of michel memeteau
Sent: 24 May 2010 12:26
To: Ekiga mailing list
Subject: Re: [Ekiga-list] Ekiga 3.2.7 Windows XP

 

 

2010/5/24 Nigel Brown ni...@apxpress.com.tn

Dear Sir,

Thank you so much for your quick reply, the dump was after the modifications
to the firewall settings.

What is the next procedure to allow STUN support?

 

open port 3478 but it seems you already have done It because it's listed on
the Ekiga wiki page

 

 


-- 
---
web perso : http://memeteau.com
Boutique Ordinateurs GNU/Linux : http://shop.ekimia.fr
Fixe :  0974763294 Mobile : 0624808051
Visio/jabber/GTalk : xmpp:freeche...@jabber.fr
mailto:xmpp%3afreeche...@jabber.fr 



ekiga-stderr.txt.gz
Description: GNU Zip compressed data
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Re: [Ekiga-list] Ekiga 3.2.7 Windows XP

2010-05-25 Thread Eugen Dedu

On 25/05/10 19:09, Nigel Brown wrote:

Hi All,



Re: 'Could not register (Method not allowed)'



Herewith latest dump after double checking all necessary posts opened


There is something wrong with your firewall:

2010/05/25 17:35:23.165	  0:54.351	  StunDetector:4780	STUN	No 
response to STUN server 75.101.138.128:3478
2010/05/25 17:35:23.165	  0:54.351	  StunDetector:4780	OPAL	STUN 
server stun.ekiga.net replies Blocked, external IP 127.0.0.1


Could you start wireshark on your PC with ekiga, and also on your 
firewall and look why your PC does not receive any answer from the STUN 
server?  You can send me (or to the list if you do not mind) your 
wireshark capture.


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Re: [Ekiga-list] Ekiga 3.2.7 Windows XP

2010-05-24 Thread Nigel Brown
Hi to all,

I am trying hard to get Ekiga up and running. I have sent a couple of emails
because I can not connect to an Ekiga or any other SIP account. I have sent
a dump by email and also posted to a web address listed below:

http://nigelbrown.pastebin.com/darAJ703

Can somebody help?, I just need a reliable IP phone to keep in touch with
relatives because I am working in Tunisia and Skype has problems here.

Please reply.

Kind Regards

Nigel Brown

-Original Message-
From: Nigel Brown [mailto:ni...@apxpress.com.tn] 
Sent: 21 May 2010 10:17
To: 'Ekiga mailing list'
Subject: RE: [Ekiga-list] Ekiga 3.2.7 Windows XP

Dear All,

I understand even after gzip the dump file it may be too big (46K plus size
of email 76k.

Therefore I have posted the text from the dump to:

http://nigelbrown.pastebin.com/darAJ703


Kind Regards
 
Nigel Brown
Production Manager
 
 
 t. +216 70 63 55 55
f. +216 71 62 11 06
www.apxpress.com
 
 
Please note that as part of apxpress' company policies we monitor incoming
and outgoing email to protect the operation of our computer systems. The
contents of this e-mail and its attachments (message) are confidential and
may be subject to legal privilege. The contents may not be disclosed, copied
or distributed without the consent of apxpress. It is intended for the use
of the addressee(s) only. If you are not the intended recipient you must
delete this message immediately and advise the sender that you received it
in error. The statements and opinions expressed in this message are those of
the author and do not necessarily reflect those of apxpress. apxpress does
not accept any responsibility for the author's views.
 
Whilst apxpress takes every effort to ensure this message is virus free it
cannot guarantee that this is the case. It is the recipient's responsibility
to carry out such virus checks as it deems necessary. apxpress cannot accept
any responsibility in this regard.  Please note that this message has been
sent over public networks which may not be a 100% secure communications
medium and the sender cannot be held responsible for its integrity.
 
 

-Original Message-
From: ekiga-list-boun...@gnome.org [mailto:ekiga-list-boun...@gnome.org] On
Behalf Of Eugen Dedu
Sent: 20 May 2010 23:48
To: Ekiga mailing list
Subject: Re: [Ekiga-list] Ekiga 3.2.7 Windows XP

On 20/05/10 20:09, Nigel Brown wrote:
 Dear Mailing List,



 I am new to Ekiga/SIP and I am struggling to configure.



 I am based in Tunisia, those who I need to video/speak to are dotted
around
 Europe.



 Ekiga seems like a reasonable method of communication.



 I have set up two test subjects on Ekiga.net but my configuration is
causing
 a big headache



 Upon starting, Ekiga failed to register my account due to my pc being
behind
 a Cisco Firewall/Security box. 'could not register (failed)'



 So, rules were created as per the Ekiga help section (ports used)



 Now, I receive a new message 'could not register (method not allowed)' -
 DIFFERENT error message



 Anyone have any ideas how to resolve this issue?

You need to send us the -d 4 output, see 
http://wiki.ekiga.org/index.php/Debugging_Ekiga#How_to_get_a_debug_output

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Re: [Ekiga-list] Ekiga 3.2.7 Windows XP

2010-05-24 Thread michel memeteau
Simple question :

2010/5/20 Nigel Brown ni...@apxpress.com.tn

  Upon starting, Ekiga failed to register my account due to my pc being
 behind a Cisco Firewall/Security box. ‘could not register (failed)’




So you already know What ports are blocked by this firewall ? Do you use a
webproxy to access the internet? Did you have other Sip UA that succeed in
registering?


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Re: [Ekiga-list] Ekiga 3.2.7 Windows XP

2010-05-24 Thread Nigel Brown
 

Dear Sir,

 

Thank you for the reply. Yes I am behind a firewall. Understanding that the
firewall was probably blocking access the firewalll was configured with
rules to comply with the help section of Ekiga (
http://wiki.ekiga.org/index.php/Enable_port_forwarding_manually
http://wiki.ekiga.org/index.php/Enable_port_forwarding_manually).

 

Now I receive a different message, 'could not register (method not
allowed)'.

 

As this message is different I do not know where to go next. Therefore I
posted a dump file to see whether anyone can see the problem. I guess the
firewall needs some more configuration but do not know what. 

 

I have an IPTEL SIP account but I can not connect to this either.

 

We use no web proxy to access the internet

 

Does this help?

 

Kind Regards

 

Nigel Brown

 

  _  

From: ekiga-list-boun...@gnome.org [mailto:ekiga-list-boun...@gnome.org] On
Behalf Of michel memeteau
Sent: 24 May 2010 10:08
To: Ekiga mailing list
Subject: Re: [Ekiga-list] Ekiga 3.2.7 Windows XP

 

Simple question : 

2010/5/20 Nigel Brown ni...@apxpress.com.tn

Upon starting, Ekiga failed to register my account due to my pc being behind
a Cisco Firewall/Security box. 'could not register (failed)'

 

 

So you already know What ports are blocked by this firewall ? Do you use a
webproxy to access the internet? Did you have other Sip UA that succeed in
registering?

 

 

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Boutique Ordinateurs GNU/Linux : http://shop.ekimia.fr
Fixe :  0974763294 Mobile : 0624808051
Visio/jabber/GTalk : xmpp:freeche...@jabber.fr
mailto:xmpp%3afreeche...@jabber.fr 

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Re: [Ekiga-list] Ekiga 3.2.7 Windows XP

2010-05-24 Thread Nigel Brown
Dear Sir,

Thank you so much for your quick reply, the dump was after the modifications
to the firewall settings.

What is the next procedure to allow STUN support?

Kind Regards
 
Nigel Brown

-Original Message-
From: ekiga-list-boun...@gnome.org [mailto:ekiga-list-boun...@gnome.org] On
Behalf Of Eugen Dedu
Sent: 24 May 2010 11:02
To: Ekiga mailing list
Subject: Re: [Ekiga-list] Ekiga 3.2.7 Windows XP

The problem is that STUN replies Blocked:

2010/05/20 21:23:34.930   0:26.685StunDetector:2120 STUNNo 
response to STUN server 75.101.138.128:3478
2010/05/20 21:23:34.930   0:26.685StunDetector:2120 OPALSTUN

server stun.ekiga.net replies Blocked, external IP 127.0.0.1

and STUN support is mandatory for ekiga.net accounts.

Was this debug output before or after your modification according to 
wiki Web page Enable_port...?

Eugen

On 24/05/10 11:32, Nigel Brown wrote:

 Thank you for the reply. Yes I am behind a firewall. Understanding that
the
 firewall was probably blocking access the firewalll was configured with
 rules to comply with the help section of Ekiga (
 http://wiki.ekiga.org/index.php/Enable_port_forwarding_manually
 http://wiki.ekiga.org/index.php/Enable_port_forwarding_manually).



 Now I receive a different message, 'could not register (method not
 allowed)'.



 As this message is different I do not know where to go next. Therefore I
 posted a dump file to see whether anyone can see the problem. I guess the
 firewall needs some more configuration but do not know what.



 I have an IPTEL SIP account but I can not connect to this either.



 We use no web proxy to access the internet



 Does this help?



 Kind Regards



 Nigel Brown



_

 From: ekiga-list-boun...@gnome.org [mailto:ekiga-list-boun...@gnome.org]
On
 Behalf Of michel memeteau
 Sent: 24 May 2010 10:08
 To: Ekiga mailing list
 Subject: Re: [Ekiga-list] Ekiga 3.2.7 Windows XP



 Simple question :

 2010/5/20 Nigel Brownni...@apxpress.com.tn

 Upon starting, Ekiga failed to register my account due to my pc being
behind
 a Cisco Firewall/Security box. 'could not register (failed)'





 So you already know What ports are blocked by this firewall ? Do you use a
 webproxy to access the internet? Did you have other Sip UA that succeed in
 registering?
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[Ekiga-list] Ekiga 3.2.7 Windows XP

2010-05-20 Thread Nigel Brown
Dear Mailing List,

 

I am new to Ekiga/SIP and I am struggling to configure.

 

I am based in Tunisia, those who I need to video/speak to are dotted around
Europe.

 

Ekiga seems like a reasonable method of communication.

 

I have set up two test subjects on Ekiga.net but my configuration is causing
a big headache

 

Upon starting, Ekiga failed to register my account due to my pc being behind
a Cisco Firewall/Security box. 'could not register (failed)'

 

So, rules were created as per the Ekiga help section (ports used)

 

Now, I receive a new message 'could not register (method not allowed)' -
DIFFERENT error message

 

Anyone have any ideas how to resolve this issue?

 

Apologies if I am in the wrong place/speaking out of turn/causing
disturbance 

 

Kind Regards

 

Nigel Brown

Production Manager

 

  http://www.apxpress.com/ 

 

t. +216 70 63 55 55

f. +216 71 62 11 06

 http://www.apxpress.com www.apxpress.com

 

 

Please note that as part of apxpress' company policies we monitor incoming
and outgoing email to protect the operation of our computer systems. The
contents of this e-mail and its attachments (message) are confidential and
may be subject to legal privilege. The contents may not be disclosed, copied
or distributed without the consent of apxpress. It is intended for the use
of the addressee(s) only. If you are not the intended recipient you must
delete this message immediately and advise the sender that you received it
in error. The statements and opinions expressed in this message are those of
the author and do not necessarily reflect those of apxpress. apxpress does
not accept any responsibility for the author's views.

 

Whilst apxpress takes every effort to ensure this message is virus free it
cannot guarantee that this is the case. It is the recipient's responsibility
to carry out such virus checks as it deems necessary. apxpress cannot accept
any responsibility in this regard.  Please note that this message has been
sent over public networks which may not be a 100% secure communications
medium and the sender cannot be held responsible for its integrity.

 

 

 

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