Re: [Elecraft] Oh Crap

[Chris Cox, N0UK]

I have suffered the very same failure but on my K3.  Despite extensive attempts 
on my part, removing the dislodged tip has proven futile and it appears that 
the female jack will need to be replaced.  Removing it might help but it’s just 
too finicky for me.

Chris Cox, N0UK
chr...@chris.org
https://www.credly.com/go/IR77aRbH2rFDdOiymuxu2w



> On Jul 18, 2022, at 07:30, Douglas Speer  wrote:
> 
> I received my Ship Group 3 Elecraft K4;  in the middle of an across country 
> move.  So it remained in the box until this past weekend. While setting up, 
> in error I plugged my 1/4” tip/ring/ground paddle connector into the 1/4” KEY 
> Jack on the back of the rig instead of the correct PADDLE jack. When I pulled 
> the plug out of the KEY jack, the tip of the 1/4” plug broke off and is now 
> lodged inside the KEY jack. 
> 
> It looks as if I will need to open the cabinet in order to extract the tip 
> piece.  I can’t find any online photos of an open K4. Looks as if I should 
> open the top.  Has anyone out there had the top cover off?  Any advice or 
> precautions I should be aware of?

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Re: [Elecraft] Elecraft repair

[Julia Tuttle]

I would expect quite a range in repair times based on parts availability --
has anyone who *hasn't* had a quick turnaround heard if that's why?

On Tue, Jul 19, 2022, 17:42  wrote:

> There was a post from Marv (callsign unknown) that stated an impressive
> three day turnaround.  He did not mention if there was a queue to ship it
> in
> or what the nature of the repair was.
> http://mailman.qth.net/pipermail/elecraft/2022-July/290328.html
>
> John KK9A
>
>
> Frank KG9H wrote:
>
> Someone mentioned last week that they sent in their K3 and got a 1 week
> turnaround.
> Elecraft has answered all my questions and called me back with some
> additional questions I had with a one day turn-around on the emails and
> calls.
> (Thanks Doug and Wayne)
>
> -73-  FrankKG9H
> kg9hfrank at gmail.com
>
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Re: [Elecraft] Oh Crap

[Ken Winterling]

How about this tool? I've used smaller versions to remove pins in connetors.

AmazonSmile: Headphone Plug Extraction Tool- Remove Broken Headphone Plug
from Headphone Jack of Mobile Devices : Electronics


*Ken*
*WA2LBI*


On Wed, Jul 20, 2022 at 12:38 PM Chris Cox, N0UK  wrote:

> I have suffered the very same failure but on my K3.  Despite extensive
> attempts on my part, removing the dislodged tip has proven futile and it
> appears that the female jack will need to be replaced.  Removing it might
> help but it’s just too finicky for me.
>
> Chris Cox, N0UK
> chr...@chris.org
> https://www.credly.com/go/IR77aRbH2rFDdOiymuxu2w
>
>
>
> > On Jul 18, 2022, at 07:30, Douglas Speer 
> wrote:
> >
> > I received my Ship Group 3 Elecraft K4;  in the middle of an across
> country move.  So it remained in the box until this past weekend. While
> setting up, in error I plugged my 1/4” tip/ring/ground paddle connector
> into the 1/4” KEY Jack on the back of the rig instead of the correct PADDLE
> jack. When I pulled the plug out of the KEY jack, the tip of the 1/4” plug
> broke off and is now lodged inside the KEY jack.
> >
> > It looks as if I will need to open the cabinet in order to extract the
> tip piece.  I can’t find any online photos of an open K4. Looks as if I
> should open the top.  Has anyone out there had the top cover off?  Any
> advice or precautions I should be aware of?
>
> __
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Re: [Elecraft] Oh Crap

[Chris Waldrup]

I helped a neighbor remove a broken headphone connector from her daughter's 
iMac laptop. 
I used a pin vise and a tiny drill bit like I use for drilling holes in PC 
board. I drilled by hand into the broken connector barrel using the pin vise 
and slowly worked the broken plug body out. 

Chris
KD4PBJ

> On Jul 20, 2022, at 11:55, Ken Winterling  wrote:
> 
> How about this tool? I've used smaller versions to remove pins in connetors.
> 
> AmazonSmile: Headphone Plug Extraction Tool- Remove Broken Headphone Plug
> from Headphone Jack of Mobile Devices : Electronics
> 
> 
> *Ken*
> *WA2LBI*
> 
> 
>> On Wed, Jul 20, 2022 at 12:38 PM Chris Cox, N0UK  wrote:
>> 
>> I have suffered the very same failure but on my K3.  Despite extensive
>> attempts on my part, removing the dislodged tip has proven futile and it
>> appears that the female jack will need to be replaced.  Removing it might
>> help but it’s just too finicky for me.
>> 
>> Chris Cox, N0UK
>> chr...@chris.org
>> https://www.credly.com/go/IR77aRbH2rFDdOiymuxu2w
>> 
>> 
>> 
>>> On Jul 18, 2022, at 07:30, Douglas Speer 
>> wrote:
>>> 
>>> I received my Ship Group 3 Elecraft K4;  in the middle of an across
>> country move.  So it remained in the box until this past weekend. While
>> setting up, in error I plugged my 1/4” tip/ring/ground paddle connector
>> into the 1/4” KEY Jack on the back of the rig instead of the correct PADDLE
>> jack. When I pulled the plug out of the KEY jack, the tip of the 1/4” plug
>> broke off and is now lodged inside the KEY jack.
>>> 
>>> It looks as if I will need to open the cabinet in order to extract the
>> tip piece.  I can’t find any online photos of an open K4. Looks as if I
>> should open the top.  Has anyone out there had the top cover off?  Any
>> advice or precautions I should be aware of?
>> 
>> __
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Re: [Elecraft] Elecraft repair

[Dave (NK7Z)]

On the Elecraft groups IO list, someone posted a note that it would be 3 
to 4 months before Elecraft could even issue an RSA...


That sounds very odd to me, as Elecraft has always been faster than that.

73, and thanks,
Dave (NK7Z)
https://www.nk7z.net
ARRL Volunteer Examiner
ARRL Technical Specialist, RFI
ARRL Asst. Director, NW Division, Technical Resources

On 7/20/22 09:39, Julia Tuttle wrote:

I would expect quite a range in repair times based on parts availability --
has anyone who *hasn't* had a quick turnaround heard if that's why?

On Tue, Jul 19, 2022, 17:42  wrote:


There was a post from Marv (callsign unknown) that stated an impressive
three day turnaround.  He did not mention if there was a queue to ship it
in
or what the nature of the repair was.
http://mailman.qth.net/pipermail/elecraft/2022-July/290328.html

John KK9A


Frank KG9H wrote:

Someone mentioned last week that they sent in their K3 and got a 1 week
turnaround.
Elecraft has answered all my questions and called me back with some
additional questions I had with a one day turn-around on the emails and
calls.
(Thanks Doug and Wayne)

-73-  FrankKG9H
kg9hfrank at gmail.com

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Re: [Elecraft] Elecraft repair

[Derek Brown]

I had an issue that needed looked at about two-ish months ago. I was in the 
que. They just called me today to authorize RSA. Luckily I figured out the 
solution myself prior. That's my experience. Wish it was faster but for 
whatever reason it's not.

Derek

Get Outlook for Android

From: elecraft-boun...@mailman.qth.net  on 
behalf of Dave (NK7Z) 
Sent: Wednesday, July 20, 2022 11:40:24 AM
To: elecraft@mailman.qth.net 
Subject: Re: [Elecraft] Elecraft repair

On the Elecraft groups IO list, someone posted a note that it would be 3
to 4 months before Elecraft could even issue an RSA...

That sounds very odd to me, as Elecraft has always been faster than that.

73, and thanks,
Dave (NK7Z)
https://www.nk7z.net
ARRL Volunteer Examiner
ARRL Technical Specialist, RFI
ARRL Asst. Director, NW Division, Technical Resources

On 7/20/22 09:39, Julia Tuttle wrote:
> I would expect quite a range in repair times based on parts availability --
> has anyone who *hasn't* had a quick turnaround heard if that's why?
>
> On Tue, Jul 19, 2022, 17:42  wrote:
>
>> There was a post from Marv (callsign unknown) that stated an impressive
>> three day turnaround.  He did not mention if there was a queue to ship it
>> in
>> or what the nature of the repair was.
>> http://mailman.qth.net/pipermail/elecraft/2022-July/290328.html
>>
>> John KK9A
>>
>>
>> Frank KG9H wrote:
>>
>> Someone mentioned last week that they sent in their K3 and got a 1 week
>> turnaround.
>> Elecraft has answered all my questions and called me back with some
>> additional questions I had with a one day turn-around on the emails and
>> calls.
>> (Thanks Doug and Wayne)
>>
>> -73-  FrankKG9H
>> kg9hfrank at gmail.com
>>
>> __
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
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>>
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
>> Message delivered to ju...@juliatuttle.net
>>
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Re: [Elecraft] Elecraft repair

[James Bennett via Elecraft]

That poster must be mistaken. I reported an issue with my KPA500 on Monday and 
got an RSA for it the next day.

Jim Bennett / K7TXA
Eagle, ID



> On Jul 20, 2022, at 11:58 AM, James Bennett  wrote:
> 
> That poster must be mistaken. I reported an issue with my KPA500 on Monday 
> and got an RSA for it the next day.
> 
> Jim Bennett / K7TXA
> Eagle, ID
> 
> 
> 
>> On Jul 20, 2022, at 11:40 AM, Dave (NK7Z) > > wrote:
>> 
>> On the Elecraft groups IO list, someone posted a note that it would be 3 to 
>> 4 months before Elecraft could even issue an RSA...
>> 
>> That sounds very odd to me, as Elecraft has always been faster than that.
>> 
>> 73, and thanks,
>> Dave (NK7Z)
>> https://www.nk7z.net 
>> ARRL Volunteer Examiner
>> ARRL Technical Specialist, RFI
>> ARRL Asst. Director, NW Division, Technical Resources
>> 
>> On 7/20/22 09:39, Julia Tuttle wrote:
>>> I would expect quite a range in repair times based on parts availability --
>>> has anyone who *hasn't* had a quick turnaround heard if that's why?
>>> On Tue, Jul 19, 2022, 17:42  wrote:
 There was a post from Marv (callsign unknown) that stated an impressive
 three day turnaround.  He did not mention if there was a queue to ship it
 in
 or what the nature of the repair was.
 http://mailman.qth.net/pipermail/elecraft/2022-July/290328.html
 
 John KK9A
 
 
 Frank KG9H wrote:
 
 Someone mentioned last week that they sent in their K3 and got a 1 week
 turnaround.
 Elecraft has answered all my questions and called me back with some
 additional questions I had with a one day turn-around on the emails and
 calls.
 (Thanks Doug and Wayne)
 
 -73-  FrankKG9H
 kg9hfrank at gmail.com
 
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 This list hosted by: http://www.qsl.net
 Please help support this email list: http://www.qsl.net/donate.html
 Message delivered to ju...@juliatuttle.net
 
>>> __
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> 

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Re: [Elecraft] Elecraft repair

[SCOTT MCDONALD via Elecraft]

My KX3 took a 3 month sabbatical to the mothership the first of this year.  

Communication was great, problem isolated over the phone in two calls, part was 
available but I was advised that most Elecraft customers “prefer to have 
Elecraft do those repairs” and that was all the encouragement I needed.

Return number sent immediately, checked a few times when the estimated repair 
date wasn’t met, got a prompt response both times and all is well, I thought it 
all very reasonable under the circumstances.

Other folks with KX3s in for repair at that time reported similar waits, so I 
assumed it was a KX3 queue issue, as a good friend’s KPA500 made it there and 
back in under a month during that same time period.

FWIW Scott ka9p

Make something good happen!

> On Jul 20, 2022, at 11:40 AM, Julia Tuttle  wrote:
> 
> I would expect quite a range in repair times based on parts availability --
> has anyone who *hasn't* had a quick turnaround heard if that's why?
> 
>> On Tue, Jul 19, 2022, 17:42  wrote:
>> 
>> There was a post from Marv (callsign unknown) that stated an impressive
>> three day turnaround.  He did not mention if there was a queue to ship it
>> in
>> or what the nature of the repair was.
>> http://mailman.qth.net/pipermail/elecraft/2022-July/290328.html
>> 
>> John KK9A
>> 
>> 
>> Frank KG9H wrote:
>> 
>> Someone mentioned last week that they sent in their K3 and got a 1 week
>> turnaround.
>> Elecraft has answered all my questions and called me back with some
>> additional questions I had with a one day turn-around on the emails and
>> calls.
>> (Thanks Doug and Wayne)
>> 
>> -73-  FrankKG9H
>> kg9hfrank at gmail.com
>> 
>> __
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Re: [Elecraft] Elecraft repair

[Chuck Chandler]

When my KPA500 needed repair I was told there was a group that repaired
KPA500's alone.  My turnaround was just under a month door to door.  So
different wait times for different gear sounds likely.

73 de Chuck, WS1L

chandler...@gmail.com


On Wed, Jul 20, 2022 at 2:00 PM James Bennett via Elecraft <
elecraft@mailman.qth.net> wrote:

> That poster must be mistaken. I reported an issue with my KPA500 on Monday
> and got an RSA for it the next day.
>
> Jim Bennett / K7TXA
> Eagle, ID
>
>
>
> > On Jul 20, 2022, at 11:58 AM, James Bennett  wrote:
> >
> > That poster must be mistaken. I reported an issue with my KPA500 on
> Monday and got an RSA for it the next day.
> >
> > Jim Bennett / K7TXA
> > Eagle, ID
> >
> >
> >
> >> On Jul 20, 2022, at 11:40 AM, Dave (NK7Z)  d...@nk7z.net>> wrote:
> >>
> >> On the Elecraft groups IO list, someone posted a note that it would be
> 3 to 4 months before Elecraft could even issue an RSA...
> >>
> >> That sounds very odd to me, as Elecraft has always been faster than
> that.
> >>
> >> 73, and thanks,
> >> Dave (NK7Z)
> >> https://www.nk7z.net 
> >> ARRL Volunteer Examiner
> >> ARRL Technical Specialist, RFI
> >> ARRL Asst. Director, NW Division, Technical Resources
> >>
> >> On 7/20/22 09:39, Julia Tuttle wrote:
> >>> I would expect quite a range in repair times based on parts
> availability --
> >>> has anyone who *hasn't* had a quick turnaround heard if that's why?
> >>> On Tue, Jul 19, 2022, 17:42  wrote:
>  There was a post from Marv (callsign unknown) that stated an
> impressive
>  three day turnaround.  He did not mention if there was a queue to
> ship it
>  in
>  or what the nature of the repair was.
>  http://mailman.qth.net/pipermail/elecraft/2022-July/290328.html
> 
>  John KK9A
> 
> 
>  Frank KG9H wrote:
> 
>  Someone mentioned last week that they sent in their K3 and got a 1
> week
>  turnaround.
>  Elecraft has answered all my questions and called me back with some
>  additional questions I had with a one day turn-around on the emails
> and
>  calls.
>  (Thanks Doug and Wayne)
> 
>  -73-  FrankKG9H
>  kg9hfrank at gmail.com
> 
>  __
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> 
> >>> __
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>
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[Elecraft] K2 Menu Button

[Aaron SCOTT K5ATG]

I had this problem before but I can't seem to find it in my log on how
I did the repair. The K2 works just fine and all of the buttons work
as they should with the exception of the MENU/EDIT button. It either
does nothing at all or it causes the LCD display to go blank and the
radio stops receiving until I turn the K2 off and turn it back on. Any
help will be appreciated.
Thank you
'72
Aaron Scott
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Re: [Elecraft] Oh Crap

[Chris Cox, N0UK]

That looks interesting, Ken.  I had not seen such a tool before.  I’ll dig 
deeper and see if they make a version for 6.3mm plugs too.

Chris Cox, N0UK
chr...@chris.org
https://www.credly.com/go/IR77aRbH2rFDdOiymuxu2w



> On Jul 20, 2022, at 11:53, Ken Winterling  wrote:
> 
> How about this tool? I've used smaller versions to remove pins in connetors.
> 
> AmazonSmile: Headphone Plug Extraction Tool- Remove Broken Headphone Plug 
> from Headphone Jack of Mobile Devices : Electronics
> 
> Ken
> WA2LBI
> 
> 
> On Wed, Jul 20, 2022 at 12:38 PM Chris Cox, N0UK  wrote:
> I have suffered the very same failure but on my K3.  Despite extensive 
> attempts on my part, removing the dislodged tip has proven futile and it 
> appears that the female jack will need to be replaced.  Removing it might 
> help but it’s just too finicky for me.
> 
> Chris Cox, N0UK
> chr...@chris.org
> https://www.credly.com/go/IR77aRbH2rFDdOiymuxu2w
> 
> 
> 
> > On Jul 18, 2022, at 07:30, Douglas Speer  wrote:
> > 
> > I received my Ship Group 3 Elecraft K4;  in the middle of an across country 
> > move.  So it remained in the box until this past weekend. While setting up, 
> > in error I plugged my 1/4” tip/ring/ground paddle connector into the 1/4” 
> > KEY Jack on the back of the rig instead of the correct PADDLE jack. When I 
> > pulled the plug out of the KEY jack, the tip of the 1/4” plug broke off and 
> > is now lodged inside the KEY jack. 
> > 
> > It looks as if I will need to open the cabinet in order to extract the tip 
> > piece.  I can’t find any online photos of an open K4. Looks as if I should 
> > open the top.  Has anyone out there had the top cover off?  Any advice or 
> > precautions I should be aware of?
> 
> __

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