Re: [Elecraft] Elecraft Service (Wayne Burdick)

2022-04-25 Thread Dave (NK7Z) 

Actually I am interested in the turn time for K3 repairs?

73,
Dave,
https://www.nk7z.net
On 4/25/22 16:02, rikoski wrote:

Why do you ask?



On Apr 25, 2022, at 5:37 PM, Jerrad Thramer  wrote:

Rick,

Does the entire elecraft-owning world need to be updated on the status of your 
repair order?

Food for thought.

-Jerrad

On Mon, Apr 25, 2022 at 3:42 PM rikoski mailto:riko...@rikoski.com>> wrote:
Hello Wayne,

When will my K3 be diagnosed? What did you find?

Thanks,

Rick W9ZD

Message: 2
Date: Thu, 21 Apr 2022 07:08:21 -0700
From: Wayne Burdick mailto:n...@elecraft.com>>
To: rikoski mailto:riko...@rikoski.com>>
Cc: Elecraft Reflector mailto:elecraft@mailman.qth.net>>
Subject: Re: [Elecraft] Elecraft Service
Message-ID: mailto:b330bad1-a553-45e2-87af-ada5d64f4...@elecraft.com>>
Content-Type: text/plain; charset=us-ascii

Hi Richard,

I'm investigating this and will get back to you ASAP.

Wayne
N6KR



On Apr 21, 2022, at 6:23 AM, rikoski mailto:riko...@rikoski.com>> wrote:

I got an RA number and sent my K3 to Elecraft for service going on 3 months now.

It has not been seviced; nor diagnosed.

I phoned a month ago and was told I was number 12 on the list.

I phoned yesterday and was told I was number 8.

I moved up four places in a month?
___

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Re: [Elecraft] Elecraft Service (Wayne Burdick)

2022-04-25 Thread rikoski 
Why do you ask?


> On Apr 25, 2022, at 5:37 PM, Jerrad Thramer  wrote:
> 
> Rick,
> 
> Does the entire elecraft-owning world need to be updated on the status of 
> your repair order?
> 
> Food for thought.
> 
> -Jerrad
> 
> On Mon, Apr 25, 2022 at 3:42 PM rikoski  > wrote:
> Hello Wayne,
> 
> When will my K3 be diagnosed? What did you find?
> 
> Thanks, 
> 
> Rick W9ZD
> 
> Message: 2
> Date: Thu, 21 Apr 2022 07:08:21 -0700
> From: Wayne Burdick mailto:n...@elecraft.com>>
> To: rikoski mailto:riko...@rikoski.com>>
> Cc: Elecraft Reflector  >
> Subject: Re: [Elecraft] Elecraft Service
> Message-ID:  >
> Content-Type: text/plain; charset=us-ascii
> 
> Hi Richard,
> 
> I'm investigating this and will get back to you ASAP.
> 
> Wayne
> N6KR
> 
> 
> > On Apr 21, 2022, at 6:23 AM, rikoski  > > wrote:
> > 
> > I got an RA number and sent my K3 to Elecraft for service going on 3 months 
> > now.
> > 
> > It has not been seviced; nor diagnosed.
> > 
> > I phoned a month ago and was told I was number 12 on the list.
> > 
> > I phoned yesterday and was told I was number 8.
> > 
> > I moved up four places in a month?
> > ___
> __
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft 
> 
> Help: http://mailman.qth.net/mmfaq.htm 
> Post: mailto:Elecraft@mailman.qth.net 
> 
> This list hosted by: http://www.qsl.net 
> Please help support this email list: http://www.qsl.net/donate.html 
> 
> Message delivered to kd0hvx+elecr...@gmail.com 
>  
> 
> 
> -- 
> --
> "There are two ways of constructing a software design: One way is to make it 
> so simple that there are obviously no deficiencies, and the other way is to 
> make it so complicated that there are no obvious deficiencies." - C. A. R. 
> Hoare

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Re: [Elecraft] Elecraft Service (Wayne Burdick)

2022-04-25 Thread Wayne Burdick 
Hi Rick,

I don't have any updated info on your K3 at this time other than verifying it 
is here and ready to be diagnosed. 

The good news is that we just freed up more resources to help expedite all 
repairs.

73,
Wayne
N6KR



> On Apr 25, 2022, at 2:40 PM, rikoski  wrote:
> 
> Hello Wayne,
> 
> When will my K3 be diagnosed? What did you find?
> 
> Thanks, 
> 
> Rick W9ZD



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[Elecraft] Elecraft Service (Wayne Burdick)

2022-04-25 Thread rikoski 
Hello Wayne,

When will my K3 be diagnosed? What did you find?

Thanks, 

Rick W9ZD

Message: 2
Date: Thu, 21 Apr 2022 07:08:21 -0700
From: Wayne Burdick 
To: rikoski 
Cc: Elecraft Reflector 
Subject: Re: [Elecraft] Elecraft Service
Message-ID: 
Content-Type: text/plain; charset=us-ascii

Hi Richard,

I'm investigating this and will get back to you ASAP.

Wayne
N6KR


> On Apr 21, 2022, at 6:23 AM, rikoski  wrote:
> 
> I got an RA number and sent my K3 to Elecraft for service going on 3 months 
> now.
> 
> It has not been seviced; nor diagnosed.
> 
> I phoned a month ago and was told I was number 12 on the list.
> 
> I phoned yesterday and was told I was number 8.
> 
> I moved up four places in a month?
> ___
__
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
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