Re: [Elecraft] K3 Positions - Warranty
Maybe Thom will be happy now and craw back into a Crab Trap! Larry Putman - Original Message From: Don Rasmussen [EMAIL PROTECTED] To: elecraft@mailman.qth.net Sent: Tuesday, December 11, 2007 9:24:07 PM Subject: [Elecraft] K3 Positions - Warranty This is a stand up company and these are two stand up guys. I expected no less - but quite elated to read it in print. [Elecraft] K3 Positions - Warranty Eric Swartz - WA6HHQ, Elecraft eric at elecraft.com Tue Dec 11 20:34:57 EST 2007 Previous message: [Elecraft] K3 Positions - Warranty Next message: [Elecraft] K3 Positions We will warranty the K3 for its normal period, regardless of the owner. :-) 73, Eric WA6HHQ Elecraft ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now. http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
[Elecraft] K3 Positions - Warranty
I assume this is a reference to Thom's humorous post some time back about K3 deliveries and the analogy to crab fishing. ;-) I am still waiting for my crab to come in and I think Thom is actually ahead of me in line. ;-) Don [Elecraft] K3 Positions - Warranty Larry Putman larry_putman at yahoo.com Wed Dec 12 12:02:30 EST 2007 Previous message: [Elecraft] KX1 : low power Next message: [Elecraft] Cooling fan suggestion Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] Maybe Thom will be happy now and craw back into a Crab Trap! Larry Putman - Original Message From: Don Rasmussen wb8yqj at yahoo.com To: elecraft at mailman.qth.net Sent: Tuesday, December 11, 2007 9:24:07 PM Subject: [Elecraft] K3 Positions - Warranty This is a stand up company and these are two stand up guys. I expected no less - but quite elated to read it in print. [Elecraft] K3 Positions - Warranty Eric Swartz - WA6HHQ, Elecraft eric at elecraft.com Tue Dec 11 20:34:57 EST 2007 ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
Re: [Elecraft] K3 Positions - Warranty
We will warranty the K3 for its normal period, regardless of the owner. :-) But we will need confirmation for the original purchaser that they have sold the radio when we get a request from a new owner for warranty service. 73, Eric WA6HHQ Elecraft Thom LaCosta wrote: On Sat, 8 Dec 2007, Craig Rairdin wrote: Remember you're not really selling your position, you're selling your radio after you get it. Again, Elecraft doesn't need to be involved. When, and if, Elecraft states that they would honor the warranty for radio x shipped to cutomer a, who sold it to customer b, then I'd believe it. 73 - k3hrn ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
[Elecraft] K3 Positions - Warranty
This is a stand up company and these are two stand up guys. I expected no less - but quite elated to read it in print. [Elecraft] K3 Positions - Warranty Eric Swartz - WA6HHQ, Elecraft eric at elecraft.com Tue Dec 11 20:34:57 EST 2007 Previous message: [Elecraft] K3 Positions - Warranty Next message: [Elecraft] K3 Positions We will warranty the K3 for its normal period, regardless of the owner. :-) 73, Eric WA6HHQ Elecraft ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
RE: [Elecraft] K3 Positions - Warranty
This is just as I suspected, since that's what it says in their warranty. It's what I've been trying to say throughout this discussion. Craig NZ0R -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Don Rasmussen Sent: Tuesday, December 11, 2007 8:24 PM To: elecraft@mailman.qth.net Subject: [Elecraft] K3 Positions - Warranty This is a stand up company and these are two stand up guys. I expected no less - but quite elated to read it in print. [Elecraft] K3 Positions - Warranty Eric Swartz - WA6HHQ, Elecraft eric at elecraft.com Tue Dec 11 20:34:57 EST 2007 Previous message: [Elecraft] K3 Positions - Warranty Next message: [Elecraft] K3 Positions We will warranty the K3 for its normal period, regardless of the owner. :-) 73, Eric WA6HHQ Elecraft ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
RE: [Elecraft] K3 Positions - Warranty
That's a good protection against theft. I have a friend who puts a sticker inside all his computer and radio equipment that has his name, address, and phone and it says, I service all my own equipment. If you've been asked to repair this item please call me immediately. Craig NZ0R -Original Message- From: Eric Swartz - WA6HHQ, Elecraft [mailto:[EMAIL PROTECTED] Sent: Tuesday, December 11, 2007 7:35 PM To: Thom LaCosta Cc: Craig Rairdin; elecraft@mailman.qth.net Subject: Re: [Elecraft] K3 Positions - Warranty We will warranty the K3 for its normal period, regardless of the owner. :-) But we will need confirmation for the original purchaser that they have sold the radio when we get a request from a new owner for warranty service. 73, Eric WA6HHQ Elecraft Thom LaCosta wrote: On Sat, 8 Dec 2007, Craig Rairdin wrote: Remember you're not really selling your position, you're selling your radio after you get it. Again, Elecraft doesn't need to be involved. When, and if, Elecraft states that they would honor the warranty for radio x shipped to cutomer a, who sold it to customer b, then I'd believe it. 73 - k3hrn ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
RE: [Elecraft] K3 Positions - Warranty
The Elecraft warranty isn't specific to the purchaser. It's a one-year warranty from date shipped from the factory. It applies to the radio, not to the radio in the hands of the original owner. I'm not a lawyer but I can't find anything in Song Beverly (CA) or Magnuson-Moss (US) that would indicate that the warranty terminates when the item is sold. In fact, it appears the warranty applies to the merchandise for a particular period of time unless it states that it applies only to the original purchaser. If the original order was placed by a credit card that doubled the warranty and the original purchaser sells the radio, why would he care if the double warranty was lost? If the new purchaser thinks a two-year warranty is important, then he should take that into consideration. The reason why credit card companies give away double warranties is because they never have to pay them (or they do so seldom that it doesn't matter). I wouldn't let that stand in the way of getting a K3 next week instead of next year. Remember you're not really selling your position, you're selling your radio after you get it. Again, Elecraft doesn't need to be involved. Craig -Original Message- From: Thom LaCosta [mailto:[EMAIL PROTECTED] Sent: Saturday, December 08, 2007 9:23 AM To: Craig Rairdin Cc: elecraft@mailman.qth.net Subject: RE: [Elecraft] K3 Positions On Sat, 8 Dec 2007, Craig Rairdin wrote: Just pay the owner directly and have them ship the unit to you when it comes. There's no need for Elecraft to be involved. Ahwhat about warranty issues? Also, if the person with the original order paid via one of the credit cards that doubles the warranty, will that be lost? I think it's nuts to just cancel your order when there are people here who would pay a premium for your position. Put it on eBay. I for one would be interested to see what it would go for. If I were to sell off my K3, which hasn't shown up yet, I would: A. Ask Elecraft if I sold it to person x, either before or after shipment, would they honor the warranty. B. If they say yes, I would then ask the credit card company if the extended warranty could be transfered. C. If the credit card company says yes...then I would market it as a brand new K3, factory assembled, with two-year warranty. On the other hand, the other thing I think is nuts is to sell your position. But no one knows if Elecraft would honor the sale of a position. 73 k3hrn Thom,EIEIO Email, Internet, Electronic Information Officer www.baltimorehon.com/Home of the Baltimore Lexicon www.tlchost.net/hosting/ Web Hosting as low as 3.49/month ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
Re: [Elecraft] K3 Positions - Warranty
Craig Rairdin wrote: The Elecraft warranty isn't specific to the purchaser. I'm not sure about that .. From the Repair and Warranty Information page: Elecraft's 1-Year Limited Warranty* * This warranty is effective as of the date of first consumer purchase (or if shipped from factory, date product is shipped to customer). It covers both our kits and fully assembled products. For kits, before requesting warranty service, you should fully complete the assembly, carefully following all instructions in the manual. First consumer purchase would indicate that the warranty does not go with the radio. 73HankK8DD ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
RE: [Elecraft] K3 Positions - Warranty
Like I said, I'm not a lawyer. But I can read the English language fairly well. The first sentence gives the date when the warranty goes into effect: The date of first consumer purchase (or the date the product is shipped to the customer). So if I buy the radio and it ships to me on January 1, the 1-year warranty begins on January 1. If I sell it to you on January 5, it doesn't change anything about the effective date of the warranty. The fact that the first consumer purchase is mentioned has to be read in context: We're talking about when the warranty takes effect, not who it covers. Again, the semantics of the English language apply. The only possible confusion would be over the next paragraph (What is covered). In that paragraph it says the purchaser pays the inbound shipping. That would imply the original purchaser I would think. Again, it's not saying the radio is only covered while it's owned by the original purchaser, it's just saying the purchaser pays the inbound shipping. The confusing part is that in the case of Alaska, Hawaii and outside the US and Canada the return shipping cost is paid by the owner -- who could be different than the purchaser. I would interpret this to mean that Elecraft doesn't pay for the inbound shipping, nor will they pay for outbound shipping outside the continental US and Canada. The fact that they use purchaser and owner synonymously indicates to me that they're not trying to identify the *original* purchaser but rather they're refering generically to the person who is returning the radio for repair. And again, it's not talking about who is covered, it's talking about who pays the shipping. So like I said, the warranty is not a contract between Elecraft and the original purchaser. It's a warranty on the goods sold by Elecraft. It's good for one year and it applies to all kits and factory-built units. It covers defective parts and materials, but doesn't cover any shipping except outbound shipping in the continental US and Canada. IANAL, YMMV, FWIW, caveat emptor, ad valorem, ad nauseum. Craig NZ0R -Original Message- From: hank k8dd [mailto:[EMAIL PROTECTED] Sent: Saturday, December 08, 2007 12:38 PM To: Craig Rairdin Cc: elecraft@mailman.qth.net Subject: Re: [Elecraft] K3 Positions - Warranty Craig Rairdin wrote: The Elecraft warranty isn't specific to the purchaser. I'm not sure about that .. From the Repair and Warranty Information page: Elecraft's 1-Year Limited Warranty* * This warranty is effective as of the date of first consumer purchase (or if shipped from factory, date product is shipped to customer). It covers both our kits and fully assembled products. For kits, before requesting warranty service, you should fully complete the assembly, carefully following all instructions in the manual. First consumer purchase would indicate that the warranty does not go with the radio. 73HankK8DD ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
RE: [Elecraft] K3 Positions - Warranty
On Sat, 8 Dec 2007, Craig Rairdin wrote: Remember you're not really selling your position, you're selling your radio after you get it. Again, Elecraft doesn't need to be involved. When, and if, Elecraft states that they would honor the warranty for radio x shipped to cutomer a, who sold it to customer b, then I'd believe it. 73 - k3hrn Thom,EIEIO Email, Internet, Electronic Information Officer www.baltimorehon.com/Home of the Baltimore Lexicon www.tlchost.net/hosting/ Web Hosting as low as 3.49/month ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
