[Elecraft] KAT500 - Utility not working - FINAL REPORT
Some may recall I had a issue with my KAT500 not connecting to the computer therefore not allowing me to use the KAT Utility. After checking com ports and ever purchasing a new KXUSB cable from Elecraft, I sent the unit off to the mother ship for a look-see. Turns out we lost transistors Q1 and Q2. They were replaced and all is well once again. I do not know how or why they were "blown" but we happy all is once again working. Thanks to the Elecraft Team and Service Tech Cory for the quick turn around. Bill-W0BBI __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
[Elecraft] KAT500 - Utility not working - update
As an update, the KAT500 is headed back to the mother ship for a check up. All indications now are that the problem lies internal to the tuner.Thanks to everyone who provided input. Your help was very much appreciated. 73, Bill-W0BBI __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
Re: [Elecraft] KAT500 Utility Not Working - Not Resolved
Hi Google for hidden devices in windows device manager and follow the directions to clean up your serial ports. Once done, plug the cable into the computer and check which comport it is. 73 Tom va2fsq.com Sent from BlueMail On Sep 25, 2015, 3:47 PM, at 3:47 PM, Byron Peebles wrote: >I've gone through a bit of this under Windows 10. > >Open DEVICE MANAGER and the PORTS device listing. This is in >Settings->System->About->Device Manager. > >Connect your cable to the KAT500. You should hear a beep and see the >device appear. That is the COM. > >The ports are 38400 and the COM might come up a 9600, so you change the > >settings to 38400. > >If you computer confuses the KPA and KAT and you KNOW they are >different, I'd suggest you add a good quality USB powered hub and >connect through it. I have a pretty good computer and I've had to >attach eight external powered USB3 Hub ports to it for stability. > >73, Byron > >On 09/25/2015 09:09 PM, Bill Wiehe via Elecraft wrote: >> As an up date, I ordered a new KXUSB cable but the computer still >does not recognize the KAT500. The original 'COM PORT' that was used >prior to all this issue is gone and I am unable to find it. I have >managed to work through all the steps from uninstalling and >reinstalling the program and utility as well and rebooting the computer >with the cable both in and out, etc. For whatever reason the computer >simply does not recognize the KAT500. The KAT500 keeps defaulting to >the port occupied by the KPA500 utility. In doing so the COM PORT will >not recognize the KAT500.   Looking for additional suggestions. >Thanks in advance,Bill - W0BBI >> __ >> Elecraft mailing list >> Home: http://mailman.qth.net/mailman/listinfo/elecraft >> Help: http://mailman.qth.net/mmfaq.htm >> Post: mailto:Elecraft@mailman.qth.net >> >> This list hosted by: http://www.qsl.net >> Please help support this email list: http://www.qsl.net/donate.html >> Message delivered to n...@arrl.net > >__ >Elecraft mailing list >Home: http://mailman.qth.net/mailman/listinfo/elecraft >Help: http://mailman.qth.net/mmfaq.htm >Post: mailto:Elecraft@mailman.qth.net > >This list hosted by: http://www.qsl.net >Please help support this email list: http://www.qsl.net/donate.html >Message delivered to tom...@videotron.ca __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
Re: [Elecraft] KAT500 Utility Not Working - Not Resolved
I've gone through a bit of this under Windows 10. Open DEVICE MANAGER and the PORTS device listing. This is in Settings->System->About->Device Manager. Connect your cable to the KAT500. You should hear a beep and see the device appear. That is the COM. The ports are 38400 and the COM might come up a 9600, so you change the settings to 38400. If you computer confuses the KPA and KAT and you KNOW they are different, I'd suggest you add a good quality USB powered hub and connect through it. I have a pretty good computer and I've had to attach eight external powered USB3 Hub ports to it for stability. 73, Byron On 09/25/2015 09:09 PM, Bill Wiehe via Elecraft wrote: As an up date, I ordered a new KXUSB cable but the computer still does not recognize the KAT500. The original 'COM PORT' that was used prior to all this issue is gone and I am unable to find it. I have managed to work through all the steps from uninstalling and reinstalling the program and utility as well and rebooting the computer with the cable both in and out, etc. For whatever reason the computer simply does not recognize the KAT500. The KAT500 keeps defaulting to the port occupied by the KPA500 utility. In doing so the COM PORT will not recognize the KAT500.   Looking for additional suggestions. Thanks in advance,Bill - W0BBI __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to n...@arrl.net __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
Re: [Elecraft] KAT500 Utility Not Working - Not Resolved
As an up date, I ordered a new KXUSB cable but the computer still does not recognize the KAT500. The original 'COM PORT' that was used prior to all this issue is gone and I am unable to find it. I have managed to work through all the steps from uninstalling and reinstalling the program and utility as well and rebooting the computer with the cable both in and out, etc. For whatever reason the computer simply does not recognize the KAT500. The KAT500 keeps defaulting to the port occupied by the KPA500 utility. In doing so the COM PORT will not recognize the KAT500. Looking for additional suggestions. Thanks in advance,Bill - W0BBI __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
Re: [Elecraft] KAT500 - Utility not working - Resolved???
After some help hints from Dick (K6KR), Gary and the on-line trouble shoot guide; we were able to trace to issue down to a faulty DB9/KXUSB cable. We have ordered a new cable and will pass along any other learning that may occur concerning this issue.Thanks to all.73, Bill - W0BBI __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
Re: [Elecraft] KAT500 - Utility not working
Bill, Check baud rate. Could be you are not connected to the kat500 hence no fw upload to your PC. Gary -Original Message- From: "Bill Wiehe via Elecraft" Sent: 18/09/2015 9:53 PM To: "Elecraft Reflector" Subject: [Elecraft] KAT500 - Utility not working I discover a problem with my KAT500 in that the Utility shows that no Software is loaded. It still received signals from the computer as I can control it from HRD but I cannot make changes via the Utility. The cable Interface Cable shows only "flashing red" light. To this point I have confirmed the computer com ports are functioning properly. The cables are all attached. I have changed the cable input point to confirm it is not the computer port that is the problem. I even tried to reload my previously saved configuration to no avail. The Utility screen continues to say that no software is loaded. And yes I reloaded the Utility program on the computer. Any help or insight would be appreciated as I have never had a problem to this point. Thank you in advance.Bill - W0BBI __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to vk1zzg...@gmail.com __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
[Elecraft] KAT500 - Utility not working
I discover a problem with my KAT500 in that the Utility shows that no Software is loaded. It still received signals from the computer as I can control it from HRD but I cannot make changes via the Utility. The cable Interface Cable shows only "flashing red" light. To this point I have confirmed the computer com ports are functioning properly. The cables are all attached. I have changed the cable input point to confirm it is not the computer port that is the problem. I even tried to reload my previously saved configuration to no avail. The Utility screen continues to say that no software is loaded. And yes I reloaded the Utility program on the computer. Any help or insight would be appreciated as I have never had a problem to this point. Thank you in advance.Bill - W0BBI __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com