Re: [Elecraft] KPA500 Dead

2020-06-05 Thread Don Wilhelm

Lyn,

On your KAT500, do contact support about it, and if they want you to 
send it in, do so.  Many techs are working from home, and while the time 
from receipt at Elecraft until it is shipped may be longer, the process 
still is working.
Who knows when this coronavirus thing will subside and things will get 
fully back to normal and full in-office staffing, but Elecraft is 
'limping along' to support customers.


73,
Don W3FPR

On 6/5/2020 5:39 PM, Lyn Norstad wrote:

Tom -

I had the same experience a few months back.  I talked with Elecraft Support, 
and they had me check a few things.  There was no obvious cause, except the 
power supply board was dead.

They asked me to send it in, which I did, and they replaced the board.  
Fortunately I got it back a couple days before the COVID shutdown hit, and it 
has been fine since.

As a precautionary move, they changed the power transformer back to the default setting.  
I had set it up one notch because our line voltage is low, and that was needed to get it 
"near" the optimal value.

I also have tuner (KAT500) issues, but will live with it, as I am reluctant to 
send anything anywhere at this time.

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Re: [Elecraft] KPA500 Dead

2020-06-05 Thread Lyn Norstad
Tom -

I had the same experience a few months back.  I talked with Elecraft Support, 
and they had me check a few things.  There was no obvious cause, except the 
power supply board was dead.

They asked me to send it in, which I did, and they replaced the board.  
Fortunately I got it back a couple days before the COVID shutdown hit, and it 
has been fine since.

As a precautionary move, they changed the power transformer back to the default 
setting.  I had set it up one notch because our line voltage is low, and that 
was needed to get it "near" the optimal value.

I also have tuner (KAT500) issues, but will live with it, as I am reluctant to 
send anything anywhere at this time.

73
Lyn, W0LEN


-Original Message-
From: elecraft-boun...@mailman.qth.net 
[mailto:elecraft-boun...@mailman.qth.net] On Behalf Of Tom Berry
Sent: Friday, June 05, 2020 11:05 AM
To: elecraft@mailman.qth.net
Subject: [Elecraft] KPA500 Dead

I was operating on FT8  20 meters for quite a long time with my KPA500 
running about 400 watts and heard a few pops (like something arching).  
Heard it a few more times then the amp went off.

Now it will not power on.  No lights, nothing.  I checked the fuse and 
it is OK.

Can you tell me where to start looking?


Thanks

Tom AAA4VV

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Re: [Elecraft] KPA500 Dead

2020-06-05 Thread Jack Brindle via Elecraft
Actually four. There are two on the power supply board that protect the low 
voltage supply. Since the front panel appears not to be powering up, it is 
possible that one or both of these may be blown.

I don’t really have any suggestions for what might be wrong, so the best thing 
to do is to contact customer support. They are still rather busy, so it might 
take a little while for them to get back to you, but I am sure they will be 
able to help.

Good luck, and hope we can help you get your KPA500 back up and running quickly!

73,
Jack, W6FB

> On Jun 5, 2020, at 11:41 AM, Bob McGraw K4TAX  wrote:
> 
> You say you checked the "fuse" and it is OK.   In fact, there are two fuses.  
> If either has failed the amp won't power on.   Then check the voltage at the 
> outlet from where the amp is powered.
> 
> If you don't know where to start looking,.if the above two items are 
> OK, then I suggest sending an e-mail to tech support at Elecraft and ask for 
> a RA.  Chances are the issue is beyond local repair, either by knowledge or 
> test equipment and parts.
> 
> 73
> 
> Bob, K4TAX
> 
> 
> On 6/5/2020 11:04 AM, Tom Berry wrote:
>> I was operating on FT8  20 meters for quite a long time with my KPA500 
>> running about 400 watts and heard a few pops (like something arching).  
>> Heard it a few more times then the amp went off.
>> 
>> Now it will not power on.  No lights, nothing.  I checked the fuse and it is 
>> OK.
>> 
>> Can you tell me where to start looking?
>> 
>> 
>> Thanks
>> 
>> Tom AAA4VV
>> 
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Re: [Elecraft] KPA500 Dead

2020-06-05 Thread Tom Berry

On 6/5/2020 2:41 PM, Bob McGraw K4TAX wrote:
You say you checked the "fuse" and it is OK.   In fact, there are two 
fuses.  If either has failed the amp won't power on.   Then check the 
voltage at the outlet from where the amp is powered.


If you don't know where to start looking,.if the above two 
items are OK, then I suggest sending an e-mail to tech support at 
Elecraft and ask for a RA.  Chances are the issue is beyond local 
repair, either by knowledge or test equipment and parts.


73

Bob, K4TAX


Thanks Bob,

I am sure you are correct.   Just hate to send it off since I use it 
about every day.  I am retired and if I don't have any wife jobs then 
I'm on the radio.


I have seen you give many good answers here.

Thanks

73 Tom AA4VV

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Re: [Elecraft] KPA500 Dead

2020-06-05 Thread Tom Berry

On 6/5/2020 2:10 PM, Alan - G4GNX wrote:
Yes, we're supposed to have some technical background, but by asking 
"where do I start" tends to indicate that there might just be an 
insufficiency of necessary knowledge. I would hate to see someone die, 
because I had failed to speak out. :-)


I also built several Elecraft products, including a couple of KPA500s, 
and the manual clearly indicates screwing the lid down, before 
powering up. There's a good reason for that.


My apologies to the OP. I have no wish to offend you.

73,

Alan. G4GNX



Hi Alan,

You have not offended me.   I have taken the top off and looked around.  
I certainly don't see anything that looks like it has been arching.


The AC power is ok.  The fuses are ok.   Just thought someone would have 
an idea on where to start looking.


I have emailed Elecraft but so far no answer.  Sent the email on 6/3/2020.

Thanks

73 Tom AA4VV

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Re: [Elecraft] KPA500 Dead

2020-06-05 Thread Tom Berry

On 6/5/2020 2:02 PM, Jim Brown wrote:

On 6/5/2020 9:33 AM, Alan - G4GNX wrote:
Unless you really know what you're doing, then you should not remove 
the lid. Fault finding could easily result in the need to power up 
and expose yourself to many hidden dangers.


Ummm -- we're hams, and are supposed to have at least some technical 
background. If we can't open up a product like one of the Elecraft 
rigs and at least look around we ought to send our boxtop license back 
to the government agency that issued it. That doesn't mean that we 
should attempt circuit board level troubleshooting.


Elecraft sells most of their products as kits that require minimal 
assembly of pre-tested circuit boards and other components. I built 
two K3s, a KX3, two P3s with SVGA boards, and a KPA500. The KPA1500 is 
not available as a kit.


73, Jim K9YC 



Jim,  I didn't say I couldn't look around and I'm certainly not going to 
send my "BOXTOP" license back.  I have had it since 1955.  Took all the 
CW tests in front of an examiner etc.


I want to congratulate you on building all the Elecraft stuff.  I have 
built an AT-1, the 30 watt Heathkit transmitter, DX100, HW101, and 
various test equipment.


Tom AA4VV ex W8VSV.

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Re: [Elecraft] KPA500 Dead

2020-06-05 Thread Bob McGraw K4TAX
You say you checked the "fuse" and it is OK.   In fact, there are two 
fuses.  If either has failed the amp won't power on.   Then check the 
voltage at the outlet from where the amp is powered.


If you don't know where to start looking,.if the above two items 
are OK, then I suggest sending an e-mail to tech support at Elecraft and 
ask for a RA.  Chances are the issue is beyond local repair, either by 
knowledge or test equipment and parts.


73

Bob, K4TAX


On 6/5/2020 11:04 AM, Tom Berry wrote:
I was operating on FT8  20 meters for quite a long time with my KPA500 
running about 400 watts and heard a few pops (like something 
arching).  Heard it a few more times then the amp went off.


Now it will not power on.  No lights, nothing.  I checked the fuse and 
it is OK.


Can you tell me where to start looking?


Thanks

Tom AAA4VV

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Re: [Elecraft] KPA500 Dead

2020-06-05 Thread Alan - G4GNX
Yes, we're supposed to have some technical background, but by asking 
"where do I start" tends to indicate that there might just be an 
insufficiency of necessary knowledge. I would hate to see someone die, 
because I had failed to speak out. :-)


I also built several Elecraft products, including a couple of KPA500s, 
and the manual clearly indicates screwing the lid down, before powering 
up. There's a good reason for that.


My apologies to the OP. I have no wish to offend you.

73,

Alan. G4GNX


-- Original Message --
From: "Jim Brown" 
To: elecraft@mailman.qth.net
Sent: 05/06/2020 19:02:23
Subject: Re: [Elecraft] KPA500 Dead


On 6/5/2020 9:33 AM, Alan - G4GNX wrote:

Unless you really know what you're doing, then you should not remove the lid. 
Fault finding could easily result in the need to power up and expose yourself 
to many hidden dangers.


Ummm -- we're hams, and are supposed to have at least some technical 
background. If we can't open up a product like one of the Elecraft rigs and at 
least look around we ought to send our boxtop license back to the government 
agency that issued it. That doesn't mean that we should attempt circuit board 
level troubleshooting.

Elecraft sells most of their products as kits that require minimal assembly of 
pre-tested circuit boards and other components. I built two K3s, a KX3, two P3s 
with SVGA boards, and a KPA500. The KPA1500 is not available as a kit.

73, Jim K9YC



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Re: [Elecraft] KPA500 Dead

2020-06-05 Thread Jim Brown

On 6/5/2020 9:33 AM, Alan - G4GNX wrote:
Unless you really know what you're doing, then you should not remove the 
lid. Fault finding could easily result in the need to power up and 
expose yourself to many hidden dangers.


Ummm -- we're hams, and are supposed to have at least some technical 
background. If we can't open up a product like one of the Elecraft rigs 
and at least look around we ought to send our boxtop license back to the 
government agency that issued it. That doesn't mean that we should 
attempt circuit board level troubleshooting.


Elecraft sells most of their products as kits that require minimal 
assembly of pre-tested circuit boards and other components. I built two 
K3s, a KX3, two P3s with SVGA boards, and a KPA500. The KPA1500 is not 
available as a kit.


73, Jim K9YC
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Re: [Elecraft] KPA500 Dead

2020-06-05 Thread Don Wilhelm

Tom,

The best place to start is with your AC Power.  If that is OK, the next 
step is to email supp...@elecraft.com.


73,
Don W3FPR

On 6/5/2020 12:04 PM, Tom Berry wrote:
I was operating on FT8  20 meters for quite a long time with my KPA500 
running about 400 watts and heard a few pops (like something arching). 
Heard it a few more times then the amp went off.


Now it will not power on.  No lights, nothing.  I checked the fuse and 
it is OK.


Can you tell me where to start looking?

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Re: [Elecraft] KPA500 Dead

2020-06-05 Thread hawley, charles j jr
There’re a couple things in series with the transformer primaries that look 
like thermistors. Wonder about them. They’re labeled T and SL 1, and SL 2.

Chuck Jack Hawley 
KE9UW

Sent from my iPhone, cjack 

> On Jun 5, 2020, at 12:08 PM, Nr4c  wrote:
> 
> Fuses!
> 
> 400 Watts “for quite a long time”?  Bet the fans were happy. 
> 
> Sent from my iPhone
> ...nr4c. bill
> 
> 
>> On Jun 5, 2020, at 12:07 PM, Tom Berry  wrote:
>> 
>> I was operating on FT8  20 meters for quite a long time with my KPA500 
>> running about 400 watts and heard a few pops (like something arching).  
>> Heard it a few more times then the amp went off.
>> 
>> Now it will not power on.  No lights, nothing.  I checked the fuse and it is 
>> OK.
>> 
>> Can you tell me where to start looking?
>> 
>> 
>> Thanks
>> 
>> Tom AAA4VV
>> 
>> __
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Re: [Elecraft] KPA500 Dead

2020-06-05 Thread Nr4c
Fuses!

400 Watts “for quite a long time”?  Bet the fans were happy. 

Sent from my iPhone
...nr4c. bill


> On Jun 5, 2020, at 12:07 PM, Tom Berry  wrote:
> 
> I was operating on FT8  20 meters for quite a long time with my KPA500 
> running about 400 watts and heard a few pops (like something arching).  Heard 
> it a few more times then the amp went off.
> 
> Now it will not power on.  No lights, nothing.  I checked the fuse and it is 
> OK.
> 
> Can you tell me where to start looking?
> 
> 
> Thanks
> 
> Tom AAA4VV
> 
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Re: [Elecraft] KPA500 Dead

2020-06-05 Thread Alan - G4GNX
With all due respect, if you don't know where to start looking, then 
please don't.


Unless you really know what you're doing, then you should not remove the 
lid. Fault finding could easily result in the need to power up and 
expose yourself to many hidden dangers.


It's been suggested that lack of AC power may be the cause. That should 
be a safe thing to check, without opening the KPA500.


Stay safe - send it back to Elecraft. :-)

73,

Alan. G4GNX


-- Original Message --
From: "Tom Berry" 
To: elecraft@mailman.qth.net
Sent: 05/06/2020 17:04:41
Subject: [Elecraft] KPA500 Dead


I was operating on FT8  20 meters for quite a long time with my KPA500 running 
about 400 watts and heard a few pops (like something arching).  Heard it a few 
more times then the amp went off.

Now it will not power on.  No lights, nothing.  I checked the fuse and it is OK.

Can you tell me where to start looking?


Thanks

Tom AAA4VV

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[Elecraft] KPA500 Dead

2020-06-05 Thread Andy Durbin
"Can you tell me where to start looking?"

A report of a similar event was posted just a few weeks ago.  Some of us were 
assuming it was a KPA500 failure but it turned out to be a failure of the input 
AC voltage.

Is AC power present?  Does the KPA500 power up if connected to a known good 
power outlet?

Andy, k3wyc
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[Elecraft] KPA500 Dead

2020-06-05 Thread Tom Berry
I was operating on FT8  20 meters for quite a long time with my KPA500 
running about 400 watts and heard a few pops (like something arching).  
Heard it a few more times then the amp went off.


Now it will not power on.  No lights, nothing.  I checked the fuse and 
it is OK.


Can you tell me where to start looking?


Thanks

Tom AAA4VV

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Re: [Elecraft] KPA500 dead again

2020-02-25 Thread Bill Johnson
You should call tech to fix get resolved.  Nothing this reflector can do for 
you.
Bill
K9YEQ

Have a great day!
Bill


From: elecraft-boun...@mailman.qth.net  on 
behalf of Lyn Norstad 
Sent: Tuesday, February 25, 2020 8:50:12 AM
To: Elecraft Reflector 
Subject: [Elecraft] KPA500 dead again

I have KPA500 s/n 3835 which I purchased along with a KAT500, factory
assembled, last Summer.



It soon died and was subsequently returned to Elecraft at the beginning of
August for service, and several parts were replaced.  One part was missing.



The unit was received back from Elecraft at the end of August and has worked
flawlessly since that time.  They extended the warranty to cover the initial
defects (thank you, Elecraft!).



Today, after operating a few hours, I stepped out of the shack for a couple
hours and returned to find the unit was shut off.  Everything else in the
shack was still on and operating (computers, exciter rig, etc.).  It was
impossible to power on, so I removed the fuse block and checked.  Both fuses
check OK with DMM (I am operating on 115 VAC so fuses are 12a).  There is
power thru the power cable.



I can't access any fault information since I cannot power it up.  I don't
seem to have a schematic nor can I find one online to check for other fuses,
etc.  (Anybody have one, or a link?)



Suggestions?  If possible I would like to avoid the lengthy shipping /
service delay and $100+ cost of UPS to return it yet again.  Of course I am
hoping it is something that can be field serviced.



Elecraft Service has been notified, but it is still early in 6-land.



Thanks!



73

Lyn, W0LEN

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[Elecraft] KPA500 dead again

2020-02-25 Thread Lyn Norstad
I have KPA500 s/n 3835 which I purchased along with a KAT500, factory
assembled, last Summer.

 

It soon died and was subsequently returned to Elecraft at the beginning of
August for service, and several parts were replaced.  One part was missing.

 

The unit was received back from Elecraft at the end of August and has worked
flawlessly since that time.  They extended the warranty to cover the initial
defects (thank you, Elecraft!).

 

Today, after operating a few hours, I stepped out of the shack for a couple
hours and returned to find the unit was shut off.  Everything else in the
shack was still on and operating (computers, exciter rig, etc.).  It was
impossible to power on, so I removed the fuse block and checked.  Both fuses
check OK with DMM (I am operating on 115 VAC so fuses are 12a).  There is
power thru the power cable.

 

I can't access any fault information since I cannot power it up.  I don't
seem to have a schematic nor can I find one online to check for other fuses,
etc.  (Anybody have one, or a link?)

 

Suggestions?  If possible I would like to avoid the lengthy shipping /
service delay and $100+ cost of UPS to return it yet again.  Of course I am
hoping it is something that can be field serviced.

 

Elecraft Service has been notified, but it is still early in 6-land.

 

Thanks!

 

73

Lyn, W0LEN

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Re: [Elecraft] KPA500 dead?

2017-07-28 Thread Jack Brindle
Steve;

It is 4:40 on a Friday. If you haven’t done so already, call Customer Support 
NOW!

This is not good. My suspicion is circuitry on the PA sandwich, possibly the 
input
network.

- Jack, W6FB
Elecraft Engineering


> On Jul 28, 2017, at 3:25 PM, Steve Lund  wrote:
> 
> It appears that my KPA500 has failed. It has a permanent "PA DISS" on all
> bands. Just before that fault it smelt like wire insulation was burning (no
> smoke). It has this condition on 160 - 6m. The fans seem to be running fine
> and the PA temp was 50C. I've run the KPA500 on JT65/MSK144/FT8 for over a
> month on 6m without a problem.
> 
> I was using the amp on 6m with 400w out (about all I can get on that band
> with 110vac). I had just finished a QSO on FT8. I can only get about 50w
> out before the "PA DISS" occurs.
> 
> I've opened the top cover and see no obvious damage. Are there any other
> checks before sending it back to Elecraft?
> 
> Thanks,
> Steve, K6UM
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[Elecraft] KPA500 dead?

2017-07-28 Thread Steve Lund
It appears that my KPA500 has failed. It has a permanent "PA DISS" on all
bands. Just before that fault it smelt like wire insulation was burning (no
smoke). It has this condition on 160 - 6m. The fans seem to be running fine
and the PA temp was 50C. I've run the KPA500 on JT65/MSK144/FT8 for over a
month on 6m without a problem.

I was using the amp on 6m with 400w out (about all I can get on that band
with 110vac). I had just finished a QSO on FT8. I can only get about 50w
out before the "PA DISS" occurs.

I've opened the top cover and see no obvious damage. Are there any other
checks before sending it back to Elecraft?

Thanks,
Steve, K6UM
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