Re: [Elecraft] OT: IDIOM PRESS (THREAD CLOSED)

[Eric Swartz - WA6HHQ, Elecraft]

Agreed - thread officially closed.

Eric
List Moderator ---
www.elecraft.com

On 12/6/2012 8:33 AM, KENT TRIMBLE wrote:

Boys and Girls . . .

Being the one who simply asked about the company's status which was 
answered within minutesoff-reflector as I requested, I CLOSED the 
thread yesterday.


No further comments or dissertations required.  It had nothing to do 
with Elecraft.


73,

Kent  K9ZTV


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Re: [Elecraft] OT: IDIOM PRESS (THREAD CLOSED)

[KENT TRIMBLE]

Boys and Girls . . .

Being the one who simply asked about the company's status which was 
answered within minutesoff-reflector as I requested, I CLOSED the thread 
yesterday.


No further comments or dissertations required.  It had nothing to do 
with Elecraft.


73,

Kent  K9ZTV


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Re: [Elecraft] OT: IDIOM PRESS

[hawley, charles j jr]

That would be not unlike every magazine publisher in the world...

Chuck, KE9UW
Lionel Trains, TCA, LCCA, LRRC
aka Jack, BMW Motorcycles BMWMOA #224


From: elecraft-boun...@mailman.qth.net [elecraft-boun...@mailman.qth.net] on 
behalf of Tom McCulloch [th...@att.net]
Sent: Thursday, December 06, 2012 9:33 AM
To: elecraft@mailman.qth.net
Subject: Re: [Elecraft] OT: IDIOM PRESS

Before Eric tells us to stop this thread, am I to understand that this
guy has everyone's money while they are awaiting delivery???

Tom
wb2qdg
k2 1103
On 12/5/2012 8:22 AM, Fred Smith wrote:
> Yes but he has products that no one else has at prices that can't be beat. I
> usually catch him on skype is the best way Bob's a goo9d guy and "always"
> treated me fair.
>
> Fred/N0AZZ
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Re: [Elecraft] OT: IDIOM PRESS

[Tom McCulloch]

Before Eric tells us to stop this thread, am I to understand that this 
guy has everyone's money while they are awaiting delivery???


Tom
wb2qdg
k2 1103
On 12/5/2012 8:22 AM, Fred Smith wrote:

Yes but he has products that no one else has at prices that can't be beat. I
usually catch him on skype is the best way Bob's a goo9d guy and "always"
treated me fair.

Fred/N0AZZ

-Original Message-
From: elecraft-boun...@mailman.qth.net
[mailto:elecraft-boun...@mailman.qth.net] On Behalf Of Barry
Sent: Wednesday, December 05, 2012 6:45 AM
To: elecraft@mailman.qth.net
Subject: Re: [Elecraft] OT: IDIOM PRESS

Tired direct email, but Nabble giving me a "missing domain" error.  Hmm...

Anyway, here's what I tried to send privately:

If you ordered a keyer, consider the Island Keyer II instead.  It has more
features, memory, and is a fraction of the price.  More importantly, service
is excellent.  I've bought several from him over the years.

I needed some help with a CMOS Superkeyer III about 10 years ago and never
got a response to my query.  Will never buy from them again.  Pathetic
customer service!

Barry W2UP



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Re: [Elecraft] OT: IDIOM PRESS

[Fred Smith]

Which goes to show, people still find his products to be some of the best
and willing to wait. I guess if you want a lesser product go elsewhere or
wait like we did on our Elecraft gear abet a much larger company.

73,
Fred/N0AZZ

-Original Message-
From: elecraft-boun...@mailman.qth.net
[mailto:elecraft-boun...@mailman.qth.net] On Behalf Of David Gilbert
Sent: Wednesday, December 05, 2012 10:55 PM
To: elecraft@mailman.qth.net
Subject: Re: [Elecraft] OT: IDIOM PRESS


This may sound harsh but it seems to me that any company (no matter how
small) that is unable to deliver products in a reasonable amount of time and
is unwilling to respond in a reasonable amount of time to emails or phone
calls does not deserve to be in business ... period.  In my 
opinion they have engaged in commerce under false pretenses.   To imply 
that customers should simply cut laggard companies some slack puts the
burden here on the wrong side of the transaction ... any company that is
unable to be responsive per commonly accepted criteria should state that up
front before they accept your order.

In the case of Idiom Press, a little searching on eHam.net and various
reflector archives clearly shows that they have roughly a ten year history
of behaving like this.  It's the rule, not the occasional "bump".

Dave   AB7E



On 12/5/2012 8:16 PM, Dyarnes wrote:
> Hi All,
>
> What a lot of folks don't realize is that a great many of the amateur 
> radio suppliers, and especially the QRP type suppliers, are "one man 
> operations"! As such, they don't have a particularly organized and 
> sophisticated ordering and shipping process. Accordingly, if you are 
> in a particular hurry, or need something quickly from one of these 
> very small companies, you should talk to them personally and make sure 
> you are going to receive your order in the timeframe you are 
> expecting.  There are a thousand reasons why it might take longer than 
> you expect to fill your order.  Most of these little companies are 
> operating out of their garages, or similarly small space, and parts 
> coming in versus things going out can be an issue.  I'm not making 
> excuses for bad service, but so many of these operations are reliant 
> on their receiving the necessary parts, which they really can't 
> control.  They can't afford to maintain large inventories of parts, so 
> a sudden rush of orders probably means a lag time that would normally 
> be considered unacceptable.
>
> By all means, you should talk to the supplier personally and find out 
> if there is going to be a delay of any significance.  Most of them 
> will tell you whether or not they have everything you want in stock.
> Some of these folks are doing this "on the side", in addition to their 
> regular job, so don't be surprised if it takes a little time to fill 
> an order.  It may involve a good bit of personal effort to make sure 
> what they send you is correct.  It's entirely different from being a 
> full blown manufacturing operation where they have employees 
> specifically responsible for making sure that everything needed is on 
> the shelf and ready for shipment.
>
> Some QRP suppliers, like Dave Benson and Steve Weber, are good 
> examples of this.  Both of those guys usually "geared up" for a 
> production run of "X" number of kits.  However, if more orders than 
> that came in, they typically had a hiatus of time in order to re-stock 
> the necessary parts.  The NorCal kits were the same way. They could 
> handle the number of orders they announced, but if interest exceeded 
> that, well, it was probably going to be a wait of some time before 
> they could handle the orders received.  I don't know that much about 
> Idiom press (they have been around for a long time), but I suspect 
> they are in the same category.  I'm not sure what they sell is 
> sufficient to qualify for being a full blown manufacturing operation 
> with a staff sufficiently large to make sure everything necessary is 
> on the shelf and ready for shipment.
>
> Bottom line, if you are in a big hurry, call them and talk to them 
> personally to find out what delay might be in the offing!  I know, 
> some of these operations promise more than they can handle, but most 
> of them, I think, try to be reasonably forthright in their 
> advertising.  In any event, if time is of the essence, I'd be 
> verifying things them personally.
>
> Most of these small operations are incredibly innovative in what they 
> offer, so don't expect too much too soon!  Even Elecraft started out 
> to be a somewhat laggard operation, but the quality of their offerings 
> soon made it possible for them to rise to "big company" reliability.
> No

Re: [Elecraft] OT: IDIOM PRESS

[David Gilbert]

This may sound harsh but it seems to me that any company (no matter how 
small) that is unable to deliver products in a reasonable amount of time 
and is unwilling to respond in a reasonable amount of time to emails or 
phone calls does not deserve to be in business ... period.  In my 
opinion they have engaged in commerce under false pretenses.   To imply 
that customers should simply cut laggard companies some slack puts the 
burden here on the wrong side of the transaction ... any company that is 
unable to be responsive per commonly accepted criteria should state that 
up front before they accept your order.


In the case of Idiom Press, a little searching on eHam.net and various 
reflector archives clearly shows that they have roughly a ten year 
history of behaving like this.  It's the rule, not the occasional "bump".


Dave   AB7E



On 12/5/2012 8:16 PM, Dyarnes wrote:

Hi All,

What a lot of folks don't realize is that a great many of the amateur 
radio suppliers, and especially the QRP type suppliers, are "one man 
operations"! As such, they don't have a particularly organized and 
sophisticated ordering and shipping process. Accordingly, if you are 
in a particular hurry, or need something quickly from one of these 
very small companies, you should talk to them personally and make sure 
you are going to receive your order in the timeframe you are 
expecting.  There are a thousand reasons why it might take longer than 
you expect to fill your order.  Most of these little companies are 
operating out of their garages, or similarly small space, and parts 
coming in versus things going out can be an issue.  I'm not making 
excuses for bad service, but so many of these operations are reliant 
on their receiving the necessary parts, which they really can't 
control.  They can't afford to maintain large inventories of parts, so 
a sudden rush of orders probably means a lag time that would normally 
be considered unacceptable.


By all means, you should talk to the supplier personally and find out 
if there is going to be a delay of any significance.  Most of them 
will tell you whether or not they have everything you want in stock.  
Some of these folks are doing this "on the side", in addition to their 
regular job, so don't be surprised if it takes a little time to fill 
an order.  It may involve a good bit of personal effort to make sure 
what they send you is correct.  It's entirely different from being a 
full blown manufacturing operation where they have employees 
specifically responsible for making sure that everything needed is on 
the shelf and ready for shipment.


Some QRP suppliers, like Dave Benson and Steve Weber, are good 
examples of this.  Both of those guys usually "geared up" for a 
production run of "X" number of kits.  However, if more orders than 
that came in, they typically had a hiatus of time in order to re-stock 
the necessary parts.  The NorCal kits were the same way. They could 
handle the number of orders they announced, but if interest exceeded 
that, well, it was probably going to be a wait of some time before 
they could handle the orders received.  I don't know that much about 
Idiom press (they have been around for a long time), but I suspect 
they are in the same category.  I'm not sure what they sell is 
sufficient to qualify for being a full blown manufacturing operation 
with a staff sufficiently large to make sure everything necessary is 
on the shelf and ready for shipment.


Bottom line, if you are in a big hurry, call them and talk to them 
personally to find out what delay might be in the offing!  I know, 
some of these operations promise more than they can handle, but most 
of them, I think, try to be reasonably forthright in their 
advertising.  In any event, if time is of the essence, I'd be 
verifying things them personally.


Most of these small operations are incredibly innovative in what they 
offer, so don't expect too much too soon!  Even Elecraft started out 
to be a somewhat laggard operation, but the quality of their offerings 
soon made it possible for them to rise to "big company" reliability.  
Not every QRP supplier will achieve that level of success, so you have 
to be a little patient.  Usually that will be greatly rewarded, but it 
is a bit frustrating.  If you can't stand to wait a bit, then maybe 
you should be looking elsewhere.


I have no clue as to whether Idiom Press meets the criteria I describe 
above, but I'd be almost willing to bet that it does. Over the years 
I've seen dozens of companies like this with the same "lag time" 
issue.  On top of that, much of the delay can be because various 
personal issues arose which complicated their ability to devote the 
necessary attention to this "sideline" business.  Hey!  That's just 
part of the mix!  I will tell you , though, that rarely have I been 
unhappy in the end.  It's just that the timeframe has been 
disappointing.  Your expectations are not unreasonable, but the basic 
fac

Re: [Elecraft] OT: IDIOM PRESS

[Dyarnes]

Hi All,

What a lot of folks don't realize is that a great many of the amateur radio 
suppliers, and especially the QRP type suppliers, are "one man operations"! 
As such, they don't have a particularly organized and sophisticated ordering 
and shipping process.  Accordingly, if you are in a particular hurry, or 
need something quickly from one of these very small companies, you should 
talk to them personally and make sure you are going to receive your order in 
the timeframe you are expecting.  There are a thousand reasons why it might 
take longer than you expect to fill your order.  Most of these little 
companies are operating out of their garages, or similarly small space, and 
parts coming in versus things going out can be an issue.  I'm not making 
excuses for bad service, but so many of these operations are reliant on 
their receiving the necessary parts, which they really can't control.  They 
can't afford to maintain large inventories of parts, so a sudden rush of 
orders probably means a lag time that would normally be considered 
unacceptable.


By all means, you should talk to the supplier personally and find out if 
there is going to be a delay of any significance.  Most of them will tell 
you whether or not they have everything you want in stock.  Some of these 
folks are doing this "on the side", in addition to their regular job, so 
don't be surprised if it takes a little time to fill an order.  It may 
involve a good bit of personal effort to make sure what they send you is 
correct.  It's entirely different from being a full blown manufacturing 
operation where they have employees specifically responsible for making sure 
that everything needed is on the shelf and ready for shipment.


Some QRP suppliers, like Dave Benson and Steve Weber, are good examples of 
this.  Both of those guys usually "geared up" for a production run of "X" 
number of kits.  However, if more orders than that came in, they typically 
had a hiatus of time in order to re-stock the necessary parts.  The NorCal 
kits were the same way.  They could handle the number of orders they 
announced, but if interest exceeded that, well, it was probably going to be 
a wait of some time before they could handle the orders received.  I don't 
know that much about Idiom press (they have been around for a long time), 
but I suspect they are in the same category.  I'm not sure what they sell is 
sufficient to qualify for being a full blown manufacturing operation with a 
staff sufficiently large to make sure everything necessary is on the shelf 
and ready for shipment.


Bottom line, if you are in a big hurry, call them and talk to them 
personally to find out what delay might be in the offing!  I know, some of 
these operations promise more than they can handle, but most of them, I 
think, try to be reasonably forthright in their advertising.  In any event, 
if time is of the essence, I'd be verifying things them personally.


Most of these small operations are incredibly innovative in what they offer, 
so don't expect too much too soon!  Even Elecraft started out to be a 
somewhat laggard operation, but the quality of their offerings soon made it 
possible for them to rise to "big company" reliability.  Not every QRP 
supplier will achieve that level of success, so you have to be a little 
patient.  Usually that will be greatly rewarded, but it is a bit 
frustrating.  If you can't stand to wait a bit, then maybe you should be 
looking elsewhere.


I have no clue as to whether Idiom Press meets the criteria I describe 
above, but I'd be almost willing to bet that it does.  Over the years I've 
seen dozens of companies like this with the same "lag time" issue.  On top 
of that, much of the delay can be because various personal issues arose 
which complicated their ability to devote the necessary attention to this 
"sideline" business.  Hey!  That's just part of the mix!  I will tell you , 
though, that rarely have I been unhappy in the end.  It's just that the 
timeframe has been disappointing.  Your expectations are not unreasonable, 
but the basic fact of life is that you should verify the validity of your 
expectations when dealing with any small company.  There is just too much 
that can interfere with achieving a satisfactory result when you are 
patronizing small suppliers.  Too many things can go wrong for them to not 
hit a bump here or there.  Just think about it!


Dave W7AQK


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Re: [Elecraft] OT: IDIOM PRESS

[KENT TRIMBLE]

Appreciate all the responses, but let's end the thread before we all get 
in trouble.


73,

Kent  K9ZTV


On 12/5/2012 12:22 PM, someone wrote:

He is not just slow.  He is EXTREMELY slow.



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Re: [Elecraft] OT: IDIOM PRESS

[N5GE]

He is not just slow.  He is EXTREMELY slow.

I ordered a Yeasu rotor control interface from him several years ago
and it took months of phone calls and emails to finally get it.

Having said that;  The rotor control works very well and has been in
use for at least seven or eight years, with no problems.

Amateur Radio Operator N5GE
ARRL Lifetime Member
QCWA Lifetime Member"

Farmers rotate crops to keep their land strong.
Voters can keep THEIR LAND STRONG by rotating 
politicians at the ballot box each term."
-- Otis Mukinfus -- 
http://www.otismukinfus.com


On Tue, 4 Dec 2012 11:30:56 -0600, "Fred Smith" 
wrote:

>He is slow and very busy but usually comes through. I have done business
>with him for over 7 years same every time.
>
>73,
>Fred/N0AZZ
>
>-Original Message-
>From: elecraft-boun...@mailman.qth.net
>[mailto:elecraft-boun...@mailman.qth.net] On Behalf Of KENT TRIMBLE
>Sent: Tuesday, December 04, 2012 10:32 AM
>To: Elecraft
>Subject: [Elecraft] OT: IDIOM PRESS
>
>Placed an order with them in October and received an automated 
>confirmation back.
>
>To date no shipment received. No response to numerous emails and phone 
>calls.
>
>If someone knows the company's status, please email me directly.
>
>Apologies for the non-Elecraft content.
>
>73,
>
>Kent   K9ZTV
>k9...@socket.net
>__
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>
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>
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>
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Re: [Elecraft] OT: IDIOM PRESS

[Fred Smith]

Yes but he has products that no one else has at prices that can't be beat. I
usually catch him on skype is the best way Bob's a goo9d guy and "always"
treated me fair.

Fred/N0AZZ

-Original Message-
From: elecraft-boun...@mailman.qth.net
[mailto:elecraft-boun...@mailman.qth.net] On Behalf Of Barry
Sent: Wednesday, December 05, 2012 6:45 AM
To: elecraft@mailman.qth.net
Subject: Re: [Elecraft] OT: IDIOM PRESS

Tired direct email, but Nabble giving me a "missing domain" error.  Hmm...

Anyway, here's what I tried to send privately:

If you ordered a keyer, consider the Island Keyer II instead.  It has more
features, memory, and is a fraction of the price.  More importantly, service
is excellent.  I've bought several from him over the years.

I needed some help with a CMOS Superkeyer III about 10 years ago and never
got a response to my query.  Will never buy from them again.  Pathetic
customer service!

Barry W2UP



--
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Sent from the Elecraft mailing list archive at Nabble.com.
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Re: [Elecraft] OT: IDIOM PRESS

[Barry]

Tired direct email, but Nabble giving me a "missing domain" error.  Hmm...

Anyway, here's what I tried to send privately:

If you ordered a keyer, consider the Island Keyer II instead.  It has more
features, memory, and is a fraction of the price.  More importantly, service
is excellent.  I've bought several from him over the years.

I needed some help with a CMOS Superkeyer III about 10 years ago and never
got a response to my query.  Will never buy from them again.  Pathetic
customer service!

Barry W2UP



--
View this message in context: 
http://elecraft.365791.n2.nabble.com/OT-IDIOM-PRESS-tp7566674p7566708.html
Sent from the Elecraft mailing list archive at Nabble.com.
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Re: [Elecraft] OT: IDIOM PRESS

[Fred Smith]

He is slow and very busy but usually comes through. I have done business
with him for over 7 years same every time.

73,
Fred/N0AZZ

-Original Message-
From: elecraft-boun...@mailman.qth.net
[mailto:elecraft-boun...@mailman.qth.net] On Behalf Of KENT TRIMBLE
Sent: Tuesday, December 04, 2012 10:32 AM
To: Elecraft
Subject: [Elecraft] OT: IDIOM PRESS

Placed an order with them in October and received an automated 
confirmation back.

To date no shipment received. No response to numerous emails and phone 
calls.

If someone knows the company's status, please email me directly.

Apologies for the non-Elecraft content.

73,

Kent   K9ZTV
k9...@socket.net
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[Elecraft] OT: IDIOM PRESS

[KENT TRIMBLE]

Placed an order with them in October and received an automated 
confirmation back.


To date no shipment received. No response to numerous emails and phone 
calls.


If someone knows the company's status, please email me directly.

Apologies for the non-Elecraft content.

73,

Kent   K9ZTV
k9...@socket.net
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Re: [Elecraft] OT - Idiom Press CMOS Super Keyer 4 (and LogiKit 4) - Command Card

[David Woolley (E.L)]

Tom Hammond wrote:

> 
> While I cannot print and laminate the cards for you, I can however supply
> FREE) the card info in PDF or in MS Word (.DOC) formats. The two files will
> be ZIPped into a self-extracting .EXE file which you can RUN to extract the
> contents.
> 
I'd strongly advise not running the EXE (you won't be able to run in on 
non-Intel or non-Windows machines, anyway).  Rather you should rename it 
to .zip.  Windows Explorer in XP and later will treat such files as folders.

Self extracting EXEs provide a small convenience for a small proportion 
of users who have old systems and don't have PKZip, WinZip or InfoZIP, 
at the expense of encouraging poor security practice.

-- 
David Woolley
"The Elecraft list is a forum for the discussion of topics related to 
Elecraft products and more general topics related ham radio"
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[Elecraft] OT - Idiom Press CMOS Super Keyer 4 (and LogiKit 4) - Command Card

[Tom Hammond]

Good Morning Folks:

Since we have had a somewhat spirited discussion of the virtues of various
external Keyers for use with the Elecraft rigs, I thought I might offer a
succinct command card which I developed for laminating, cutting out, and
then sticking directly to the top of the case for the Idiom Press CMOS Super
Keyer 4 and LogiKit 4 keyers.

The command card measures 2.5" X 4.3" and I attach a trimmed copy directly
to the TOP of the keyer case using double-stick tape. It fits nicely within
the margins of the top cover.

While I cannot print and laminate the cards for you, I can however supply
FREE) the card info in PDF or in MS Word (.DOC) formats. The two files will
be ZIPped into a self-extracting .EXE file which you can RUN to extract the
contents.

The card makes a really nice reference point which you can access without
having to turn the keyer upside down to read the (somewhat limited) info
printed on the bottom of the case.

If you are interested, just drop me a note and I'll send both file formats
to you.

73,

Tom Hammond   N0SS

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