Re: [Elecraft] RE: not about technical issues (was Shipping Status Page)
Don, the long wait is not a problem, even though they have had $1372 of my money for 7 months and not even a personal thank you or apology. *The real problem is the constant lies and broken promises coming out of Aptos, together with the lack of explanation, in fact, virtual silence*. Those of us who placed early orders did so on the basis of the trust built up between Elecraft and its customer base. That trust has been severly damaged, not by the delays but by the breakdown of communication. Many of us had planned various activities involving our K3s. For me initially it was a small Low Power Field Day in July, then it was IARU Region SSB Field Day in September, then it was an SO2R effort in RSGB 21/28MHz Contest in October, then it was lending it to our G5W effort in CQWW, and this weekend it was supposed to be a dual mode, multi op effort in ARRL 10m contest. Each event was planned on the basis of what proved to be mis-information from Aptos. Mid January sees an RSGB contest that I have excelled in over the years. As early as May 14 this year, when I placed my order for a K3/100 plus sub receiver, I began planning for the 2008 event. Even at this this stage I cannot be sure of having my K3, and only in the past week have I had to accept I won't have the sub-rx. The way I found out was an un-announced change on the shipping date. Again going on the scant information, I have delayed arranging a pre-Christmas trip out of the country to be around if or when my K3 is delivered. I am still not sure whether it will be shipped. One person was recently told that his order placed 6 July would be delivered by the end of this year!! Numerous people have been told two weeks for several times. The way I view it at the moment is that shipping came to a halt a week ago, yet not a word. This is not the efficient, honest and friendly service we have become to expect from Elecraft. They have produced a really fantastic product and our hearts go out to the team struggling to meet the rightful demand, but lies and unbroken promises are not helping them or us. Many years ago whilst in sales and marketing of thick film hybrid modules into the defence industry I received a telephone call late one evening from the manufacturing director of a very major defence contractor. His modules were 3 weeks late and no warning or expalanation had been given. If we had told him he could have re-scheduled. I was given huge roasting and needless to say didn't sleep much that night. I did however keep my customers well informed after that. Some honest and realistic information would have prevented this email and most of the preceeding ones Chris G3SJJ Don Wilhelm wrote: By my count, it does look like there are now at least 30 K3s being shipped per week over the past 2 week period, judging from the serial numbers that have been posted on the wiki. That means that Don Rasmussen's projections are overly pessimistic. By my estimate (again judging only from the serial numbers accounted for), serial number 225 should ship well before Christmas, and they should have shipped SN 250 before the first of the year. I don't know how many are in the 1st batch, but most have figured it is less than 250. The folks at Aptos are working hard to hone their production capabilities and get these first orders shipped. It has been a long period of overtime for all of them. I will get my K3 in due time I am certain, and I am certainly not going to bug them about it - whining about it will not hurry the process and may even slow it down. 73, Don W3FPR Dave Yarnes wrote: I think it's just that a few folks need to vent a little after the long wait. But if you look at the wiki list of K3's received, output is picking up nicely. I think over 50 K3's are going out now each week--maybe more. So everyone needs to hook up their Valium drip and take a deep breath. Things will settle down soon. Dave W7AQK ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
Re: [Elecraft] RE: not about technical issues (was Shipping Status Page)
By my count, it does look like there are now at least 30 K3s being shipped per week over the past 2 week period, judging from the serial numbers that have been posted on the wiki. That means that Don Rasmussen's projections are overly pessimistic. By my estimate (again judging only from the serial numbers accounted for), serial number 225 should ship well before Christmas, and they should have shipped SN 250 before the first of the year. I don't know how many are in the 1st batch, but most have figured it is less than 250. The folks at Aptos are working hard to hone their production capabilities and get these first orders shipped. It has been a long period of overtime for all of them. I will get my K3 in due time I am certain, and I am certainly not going to bug them about it - whining about it will not hurry the process and may even slow it down. 73, Don W3FPR Dave Yarnes wrote: I think it's just that a few folks need to vent a little after the long wait. But if you look at the wiki list of K3's received, output is picking up nicely. I think over 50 K3's are going out now each week--maybe more. So everyone needs to hook up their Valium drip and take a deep breath. Things will settle down soon. Dave W7AQK ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
Re: [Elecraft] RE: not about technical issues (was Shipping Status Page)
On Dec 7, 2007 7:17 AM, Julian G4ILO [EMAIL PROTECTED] wrote: You'll just have to get used to it. No, I don't I have a great deal of respect for people like you who contribute to ham radio in a significant and unselfish way. However, I've become completely exhausted of this list turning into the All K3 Bitchfest, All Of The Time. I understand that some complaining is normal and justified, but if you truly have so much angst about your declining perception of the Elecraft mojo, then perhaps it's time to have a chat with Elecraft directly or cancel your order. The level of whining on the list has ruined it for me. I understand you all have every right to be mad...and I might be too if I were in your shoes. However, I feel that this topic has been allowed to dominate the list to the detriment of everyone else. So, no, I don't have to get used to it. I'm just going to unsubscribe and wash my hands of this whole mess. I'll look for technical discussion and advice elsewhere. 73, Jason Milldrum, NT7S ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
Re: [Elecraft] RE: not about technical issues (was Shipping Status Page)
I think it's just that a few folks need to vent a little after the long wait. But if you look at the wiki list of K3's received, output is picking up nicely. I think over 50 K3's are going out now each week--maybe more. So everyone needs to hook up their Valium drip and take a deep breath. Things will settle down soon. Dave W7AQK - Original Message - From: Ken Lotts [EMAIL PROTECTED] To: elecraft elecraft@mailman.qth.net Sent: Friday, December 07, 2007 5:43 AM Subject: [Elecraft] RE: not about technical issues (was Shipping Status Page) Here Here.. Sadly, for me, this list is almost unbearable to sift through. Ken Lotts aa7jc -Original Message- This is unique Reflector.. I counted up all of the many messages I have received, and it seems that the majority of the messages received on this reflector are on the subject of SHIPPING, and not about the merits or technical issues of the Elecraft products themselves. ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
Re: [Elecraft] RE: not about technical issues (was Shipping Status Page)
Arrogant? Whining? Twits? I don't see any arguments there for why it is not legitimate to voice one's frustration over optimistic delivery estimates and broken promises. But thanks to your reasoned reply I have now decided to consider cancelling my order. I don't *need* a K3. I have a perfectly good K2. And at this point I wonder why I need a hobby pursued by people who can think of nothing better than hurl insults at others who express opinions they just don't agree with. I'm out of here, too. -- Julian, G4ILO K2 s/n: 392 K3 s/n: ??? G4ILO's Shack: www.g4ilo.com Zerobeat Ham Forums: www.zerobeat.net/smf On 07/12/2007, Greg Derda [EMAIL PROTECTED] wrote: I'll finally chime in as well, and AGREE with Jason! We have to get used to it? I've never seen so many arrogant, whining twits in my entire life!! Get a hobby! I'm outta here as well. ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
Re: [Elecraft] RE: not about technical issues (was Shipping Status Page)
On 07/12/2007, R. Kevin Stover [EMAIL PROTECTED] wrote: Absolutely! The whining level around here is starting to get a little embarrassing. Some on the reflector sound like a bunch of third grade girls who've just found out recess is canceled. I'm still trying to figure out why people who paid VOLUNTARY deposits or were in the first run, or second run, didn't pay deposits, etc, etc, etc, Ad nauseam, are entitled to a unit by unit run down of radios going out the door. I've also noticed that the most vocal production and inventory specialists aren't in any hurry to cancel their orders. What's the word I'm looking for...? Never mind it would probably get me booted off the list. A sign of the times we live in I suppose. The intemperate attitude of some people around here is starting to get a bit irritating. Believe me, there are a lot more people who are unhappy about being kept waiting than you would know from this reflector. And some of the language used in expressing this dissatisfaction privately is sometimes a lot more blunt than has been used here, too. So let's have less of the insults, please. I'm sure Elecraft *is* doing the best it can to fulfil the outstanding orders. Unfortunately the best it can do seems to be falling a little short of what was promised. Two estimates of when my own order would ship have come and gone and now it looks like I'll have to ask for it to be postponed until the new year so that I will be here to receive it. And you wonder why *I* am frustrated? People are not cancelling their orders because they still want this radio, the reports of those lucky few who have received them are good, and because having waited this long it would be stupid to bail out now when there appears to be a glimmer of light at the end of the tunnel. Even though the glimmer seems to be getting closer with appalling slowness. As Dave W7AQK said, venting is one way of relieving the frustration of waiting. It's human nature. These shipping discussions are only going to be replaced by technical ones when more people have actual K3s to discuss and fewer people are kicking their heels waiting for them. You'll just have to get used to it. -- Julian, G4ILO K2 s/n: 392 K3 s/n: ??? G4ILO's Shack: www.g4ilo.com Zerobeat Ham Forums: www.zerobeat.net/smf - -- R. Kevin Stover, ACØH -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.7 (MingW32) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFHWViV11jxjloa2wsRAtvbAJ49W7SrxPLxiBGeWagLPvY1BhVtwQCfW7Sg GE+5KMKdf/szsyF+TfR8cvY= =XiaF -END PGP SIGNATURE- ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
Re: [Elecraft] RE: not about technical issues (was Shipping Status Page)
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Don Wilhelm wrote: I will get my K3 in due time I am certain, and I am certainly not going to bug them about it - whining about it will not hurry the process and may even slow it down. 73, Don W3FPR - - Absolutely! The whining level around here is starting to get a little embarrassing. Some on the reflector sound like a bunch of third grade girls who've just found out recess is canceled. I'm still trying to figure out why people who paid VOLUNTARY deposits or were in the first run, or second run, didn't pay deposits, etc, etc, etc, Ad nauseam, are entitled to a unit by unit run down of radios going out the door. I've also noticed that the most vocal production and inventory specialists aren't in any hurry to cancel their orders. What's the word I'm looking for...? Never mind it would probably get me booted off the list. A sign of the times we live in I suppose. - -- R. Kevin Stover, ACØH -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.7 (MingW32) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFHWViV11jxjloa2wsRAtvbAJ49W7SrxPLxiBGeWagLPvY1BhVtwQCfW7Sg GE+5KMKdf/szsyF+TfR8cvY= =XiaF -END PGP SIGNATURE- ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
Re: [Elecraft] RE: not about technical issues (was Shipping Status Page)
I am not about to leave the list yet, but those who perpetually complain on this list should know that it really does no good, and does direct some anger at those who do the complaining - most of us can do nothing about your complaint, an email direct to Elecraft would likely be more effective. But then, I know, there are folks who want to share their misery and complaints with everyone else. May I suggest the wiki be used for that and keep this reflector for more technical issues - but then I am not the list cop, so my opinions can be ignored too. 73, Don W3FPR Greg Derda wrote: I'll finally chime in as well, and AGREE with Jason! We have to get used to it? I've never seen so many arrogant, whining twits in my entire life!! Get a hobby! I'm outta here as well. Greg ki4mmm ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
Re: [Elecraft] RE: not about technical issues (was Shipping Status Page)
I'll finally chime in as well, and AGREE with Jason! We have to get used to it? I've never seen so many arrogant, whining twits in my entire life!! Get a hobby! I'm outta here as well. Greg ki4mmm On Dec 7, 2007, at 10:47 AM, Jason Milldrum wrote: On Dec 7, 2007 7:17 AM, Julian G4ILO [EMAIL PROTECTED] wrote: You'll just have to get used to it. No, I don't I have a great deal of respect for people like you who contribute to ham radio in a significant and unselfish way. However, I've become completely exhausted of this list turning into the All K3 Bitchfest, All Of The Time. I understand that some complaining is normal and justified, but if you truly have so much angst about your declining perception of the Elecraft mojo, then perhaps it's time to have a chat with Elecraft directly or cancel your order. The level of whining on the list has ruined it for me. I understand you all have every right to be mad...and I might be too if I were in your shoes. However, I feel that this topic has been allowed to dominate the list to the detriment of everyone else. So, no, I don't have to get used to it. I'm just going to unsubscribe and wash my hands of this whole mess. I'll look for technical discussion and advice elsewhere. 73, Jason Milldrum, NT7S ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
Re: [Elecraft] RE: not about technical issues (was Shipping Status Page)
Jason, with respect, this is not bitching. All people are asking for is honest and realistic communication from Elecraft. Lies and broken promises are fuelling discontent. People have contacted Elecraft directly and are constantly being fed rubbish. This is yet another email which needn't have been sent if we were kept properly informed. Honesty first, radio whenever. Chris G3SJJ Jason Milldrum wrote: However, I've become completely exhausted of this list turning into the All K3 Bitchfest, All Of The Time. I understand that some complaining is normal and justified, but if you truly have so much angst about your declining perception of the Elecraft mojo, then perhaps it's time to have a chat with Elecraft directly or cancel your order. The level of whining on the list has ruined it for me. I understand you all have every right to be mad...and I might be too if I were in your shoes. However, I feel that this topic has been allowed to dominate the list to the detriment of everyone else. So, no, I don't have to get used to it. I'm just going to unsubscribe and wash my hands of this whole mess. I'll look for technical discussion and advice elsewhere. 73, Jason Milldrum, NT7S ___ Elecraft mailing list Post to: Elecraft@mailman.qth.net You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
