Re: Paper manual - CD-ROM manual

[Frank West]

Good Morning Kim!

At TUV Rheinland I have always followed the
recommendation made by my friends at UL in their PAG
(practical application guide) to UL1950.  The subject
of CD-ROM manuals is discussed.

The manual may be on CD-ROM.  However, safety critical
instructions and enough instructions to allow the user
to access the data on the CD-ROM must be provided in
paper format.

I require this for all of my clients who have EN 60950
certifications.

Regards,

Frank West
Sr. Engineer
TUV Rheinland NA


--- kim.boll.jen...@lasat.com wrote:
> 
> Hi all,
> 
> We have a product which is under the following
> standards:
> 
> Low-voltage directive  EN 60950
> Teleterminal directive  TBR 003 (ISDN)
> EMC directive
> FCC part 15 and 68
> (and other world wide approvals)
> 
> The equipment is very simple:
> no user access inside equipment
> auto ranging PSU 100 - 240 Vac
> no external user accessible fuse
> 
> We have a discusion about the manual. As I see it we
> don't have to provide a
> paper manual/quick guide, the CD-ROM manual which
> include all FCC text and other
> tech. data should be enough. But some pepole in the
> firm have always delivered a
> paper quick guide and will not accept a CD only.
> 
> Can anyone help me in finding requirements for a
> paper version. (EN 60950 1.7.2
> Safety Instructions; say "If it is necessary...")
> 
> 
> Best regards,
> 
> Kim Boll Jensen
> i-data international
> Denmark
> 
> 
> 
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=
Frank West
Senior Engineer
TUV Rheinland of North America
NW/Portland OR Office
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Re: Paper manual - CD-ROM manual

[Peterhays]

Dear Kim,

I certainly know that the European test houses will require all safety 
related information such as fuse replacement and rating, type of power cord, 
special grounding, etc. to be provided in hard copy and other operational 
details is acceptable in the soft copy format such as floppy disk or CD Rom. 
Although the 950 standard does not specify what format the information should 
be available, but I was told by one of the test houses that the reason for 
hard copy is that normally users read any documents that comes with the 
product before they plug it in. I suppose it makes sense to. I am sure your 
local test house (DEMKO) will confirm this. 

Thanks
Peter  

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Paper manual - CD-ROM manual

[kim . boll . jensen]

Hi all,

We have a product which is under the following standards:

Low-voltage directive  EN 60950
Teleterminal directive  TBR 003 (ISDN)
EMC directive
FCC part 15 and 68
(and other world wide approvals)

The equipment is very simple:
no user access inside equipment
auto ranging PSU 100 - 240 Vac
no external user accessible fuse

We have a discusion about the manual. As I see it we don't have to provide a
paper manual/quick guide, the CD-ROM manual which include all FCC text and other
tech. data should be enough. But some pepole in the firm have always delivered a
paper quick guide and will not accept a CD only.

Can anyone help me in finding requirements for a paper version. (EN 60950 1.7.2
Safety Instructions; say "If it is necessary...")


Best regards,

Kim Boll Jensen
i-data international
Denmark



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