A few years back with another company I was in one of these situations.
Soon after the EMC Directive went into effect, I spent days at the direction
of a manager trying to provide proof that our product legally only needed to
meet Class A for Europe.  In the end, none of this mattered, because the end
customer (large telecom company) insisted on Class B and would accept
nothing else.  I have since found that regulatory issues are almost always
customer issues.  Managers and business people understand this.  No one
wants to be selling a product that doesn't meet all the applicable safety or
EMC requirements.  Competitors would have a heyday with it.

Darrell Locke
 ----------
From: Schanker, Jack
To: ri...@sdd.hp.com
Cc: emc-p...@ieee.org
Subject: That  doesn't make any sense
List-Post: emc-pstc@listserv.ieee.org
Date: Friday, July 30, 1999 6:36AM


Rich:

I want to thank you, and compliment you, for so accurately describing
managment reactions to regulatory "problems" in your July 20 posting to the
emc-pstc.

It completely mirrors my own past (and continuing) experiences.

I have also gotten the reaction "well, that doesn't make any sense" in
relation to an inconvenient rule in some international standard. "Why did
they do that" ? is asked, like I should know.

Then the big question: "Can we get a waiver"?

Dialogue:

"No, I don't think so." Manager: "Did you try"?

The years of experience and intuitive feel for what is and what is not
possible, mean little to the uninformed arrogance of a manager who is used
to having it his way (almost always "his") and expecting the world to turn
at his command.

The "bad news" aspect also looms large, as you so aptly describe.

Gotta get back to work.

Jack

Jacob Z. Schanker, P.E.
Director of Agency Compliance
Adaptive Broadband Corporation
175 Science Parkway
Rochester, NY 14620 USA
+716 242 8454 (voice)
+716 241 5590 (fax)
jschan...@adaptivebroadband.com

The opinions expressed above are obviously someone else's.

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