On Thu 2018-03-08 08:34:34 +0100, Patrick Brunschwig wrote:
> Interestingly, *two* usability studies have suggested that the
> explanations before were insufficient. The current text is actually the
> suggested text from the last usability study.
i wonder how the usability studies were framed that they came to that
conclusion. from the discussions in the Autocrypt project, we seem to
have a fairly robust user story that never mentions the concept of
keys to the user at all.
If the usability studies were expected to improve the outcome of "how
well do you understand public key cryptography" then i agree tha tthe
text is insufficient. If the question is "can you send encrypted mail"
then maybe the answer is that it's too much text :/
i'm a big fan of letting explorers explore, but not a big fan of
expecting people to click through stuff they don't understand while
thinking "blah blah blah..."
>> * When i click the "Create Revocation Certificate" button, i get a
>>popup dialog box saying "The revocation certificate could not be
>>created", with a "close" button. When i click "close", it takes me
>>to a file chooser. Then i choose a file, and it shows me the same
>>"revocation certificate could not be created" dialog box. I can
>>cycle between these things indefinitely.
>>
>>When i finally tire of this, the only option left to me is to cancel
>>the wizard. It prompts me with something like "are you sure you want
>>to cancel the wizard?" with choices of "close" or "continue". I feel
>>bad because i do want to continue, but i choose "close". Then, when
>>i go back into the Setup Wizard via the Enigmail submenu, it just
>>asks me to choose a key (my now-existent key is present, so i choose
>>it), and then it tells me i'm done (without offering to create a
>>revocation certificate).
>
> I'll look into this. Which version of gpg are you using exactly?
this was gpg 2.2.5, but i realize now after trying to replicate it the
problem appears to have come from a pinentry breakage on the specific
account i was using. Not enigmail's fault, but it'd still be good to
handle any failure to create a revocation certificate more gracefully,
rather than leaving the user feeling stuck.
> Strange. Is LC_ALL defined in your environment? If not, where is the
> "locale" executable (/usr/bin/locale ?)
0 dkg@alice:~$ which locale
/usr/bin/locale
0 dkg@alice:~$ locale
LANG=en_US.UTF-8
LANGUAGE=
LC_CTYPE="en_US.UTF-8"
LC_NUMERIC="en_US.UTF-8"
LC_TIME="en_US.UTF-8"
LC_COLLATE="en_US.UTF-8"
LC_MONETARY="en_US.UTF-8"
LC_MESSAGES="en_US.UTF-8"
LC_PAPER="en_US.UTF-8"
LC_NAME="en_US.UTF-8"
LC_ADDRESS="en_US.UTF-8"
LC_TELEPHONE="en_US.UTF-8"
LC_MEASUREMENT="en_US.UTF-8"
LC_IDENTIFICATION="en_US.UTF-8"
LC_ALL=
0 dkg@alice:~$ echo $LANG
en_US.UTF-8
0 dkg@alice:~$
hth,
--dkg
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