Re: [Mozilla Enterprise] Firefox ESR App V pacakge too many crashes
Hi,
Please consider this on priority as we are getting more cases and impacting our
tasks.
So, Please help us to fix this and also share nay other alternative approach to
get the prompt response.
Thanks and Regards,
Ajay Kumar Kondru
H & M HENNES & MAURITZ AB. IT-DEPARTMENT. WAMS Team
E-mail: client.applicati...@hm.com<mailto:client.applicati...@hm.com>
From: Kumar Kondru
Sent: den 18 april 2018 13:47
To: 'Mike Kaply' ; enterprise@mozilla.org
Cc: Client Applications ; Das Prasenjit (External)
Subject: RE: [Mozilla Enterprise] Firefox ESR App V pacakge too many crashes
Importance: High
Hi Kaply,
Please check the crash report (un submitted /Submitted) collected from one user.
Report ID
Date Crashed
Time
Unsubmitted Crash Reports
aa852d2a-3b97-4ab6-9de0-ff4ec5dfe2ab
4/17/18
12:33 PM
5b8eb856-5dbd-42c8-af9b-cca9025865a7
4/13/18
1:23 PM
00844704-5d05-48a5-9e8c-098c79523d08
3/20/18
3:26 PM
8f288c06-24a3-4aa3-b302-42f712eac957
2/28/18
9:32 AM
41e47455-c167-483c-934e-123fdc24ccd0
2/21/18
2:20 PM
325ca732-017e-4df9-9e9a-8b7810cd9841
1/29/18
11:41 AM
ba3b5b95-486f-4fca-8c37-59accc64f639
2001-12-18
3:12 PM
82212b96-2a96-447d-bd4c-f1033af7d0c4
2012-07-17
4:31 PM
Submitted Crash Reports
bp-fc1e6c3d-23b3-4169-8f42-61dff0180418
4/18/18
9:20 AM
bp-f2bbd4aa-6c01-4bb9-a559-4ba1f0180417
4/17/18
4:23 PM
bp-b1c07433-b3e8-419e-83a0-aab720180417
4/17/18
3:30 PM
bp-cbad94df-a8cc-4a86-922d-05eb30180417
4/17/18
1:10 PM
bp-6f8a8265-ee85-44d3-a032-3a5b70180417
4/17/18
1:09 PM
bp-c1566335-714c-4f60-924b-ef3f90180417
4/17/18
1:06 PM
bp-879245dc-c021-40a3-891e-290b50180417
4/17/18
12:29 PM
bp-47d93045-a4e6-4d04-a8b7-287460180413
4/13/18
3:02 PM
bp-677d0fe4-4772-4668-a2c9-bc30e0180413
4/13/18
1:23 PM
bp-46ca90df-e352-4962-be54-eeba90180413
4/13/18
12:51 PM
bp-86ccf317-f475-442f-8f89-c86c30180410
2004-10-18
12:56 PM
bp-8d69c544-e9fa-41de-ad0e-f3e340180410
2004-10-18
11:58 AM
bp-88b29857-7d31-4c22-ba60-14c930180320
3/20/18
3:27 PM
bp-39d211d4-2be9-4e13-a5fe-d92d90180306
2003-06-18
1:21 PM
bp-b4e2dd2a-4d94-4c37-9a37-b4c5f0180214
2/14/18
3:35 PM
Thanks and Regards,
Ajay Kumar Kondru
H & M HENNES & MAURITZ AB. IT-DEPARTMENT. WAMS Team
E-mail: client.applicati...@hm.com<mailto:client.applicati...@hm.com>
From: Mike Kaply [mailto:mka...@mozilla.com]
Sent: den 16 april 2018 19:06
To: Kumar Kondru mailto:kondru.ku...@hm.com>>
Cc: enterprise@mozilla.org<mailto:enterprise@mozilla.org>; Client Applications
mailto:client.applicati...@hm.com>>; Das Prasenjit
(External) mailto:prasenjit@hm.com>>
Subject: Re: [Mozilla Enterprise] Firefox ESR App V pacakge too many crashes
Have any crash reports been submitted that we can take a look at?
Checkout about:crashes in one of the failing browsers.
Mike
On Mon, Apr 16, 2018 at 8:27 AM, Kumar Kondru
mailto:kondru.ku...@hm.com>> wrote:
Hi,
We are running with Firefox ESR 52.7.0 as App V 4.6 package and deployed in
citrix servers. We are getting too many cases that users are getting 30 crashes
daily and its very difficult to work.
The crashes issue was bit less till ESR 45.9.0 version but from ESR 52 version
onwards crashes are very high. To reduce the crashes we have deployed the
following settings via config file and still no change in crashes count.
//Disable hardware acceleration- Reduce crashes
lockPref("media.windows-media-foundation.allow-d3d11-dxva", false);
lockPref ("gfx.direct2d.disabled", true);
lockPref ("layers.acceleration.disabled", true);
Thanks and Regards,
Ajay Kumar Kondru
H & M HENNES & MAURITZ AB. IT-DEPARTMENT. WAMS Team
E-mail: client.applicati...@hm.com<mailto:client.applicati...@hm.com>
The information contained in this e-mail message may be privileged,
confidential, and protected from disclosure. Any unauthorized use, printing,
copying, disclosure or dissemination of this communication may be subject to
legal restriction or sanction. If you think that you have received this e-mail
message in error, please reply to the sender and delete this message from your
computer.
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Re: [Mozilla Enterprise] Firefox ESR App V pacakge too many crashes
Hi Kaply,
Please check the crash report (un submitted /Submitted) collected from one user.
Report ID
Date Crashed
Time
Unsubmitted Crash Reports
aa852d2a-3b97-4ab6-9de0-ff4ec5dfe2ab
4/17/18
12:33 PM
5b8eb856-5dbd-42c8-af9b-cca9025865a7
4/13/18
1:23 PM
00844704-5d05-48a5-9e8c-098c79523d08
3/20/18
3:26 PM
8f288c06-24a3-4aa3-b302-42f712eac957
2/28/18
9:32 AM
41e47455-c167-483c-934e-123fdc24ccd0
2/21/18
2:20 PM
325ca732-017e-4df9-9e9a-8b7810cd9841
1/29/18
11:41 AM
ba3b5b95-486f-4fca-8c37-59accc64f639
2001-12-18
3:12 PM
82212b96-2a96-447d-bd4c-f1033af7d0c4
2012-07-17
4:31 PM
Submitted Crash Reports
bp-fc1e6c3d-23b3-4169-8f42-61dff0180418
4/18/18
9:20 AM
bp-f2bbd4aa-6c01-4bb9-a559-4ba1f0180417
4/17/18
4:23 PM
bp-b1c07433-b3e8-419e-83a0-aab720180417
4/17/18
3:30 PM
bp-cbad94df-a8cc-4a86-922d-05eb30180417
4/17/18
1:10 PM
bp-6f8a8265-ee85-44d3-a032-3a5b70180417
4/17/18
1:09 PM
bp-c1566335-714c-4f60-924b-ef3f90180417
4/17/18
1:06 PM
bp-879245dc-c021-40a3-891e-290b50180417
4/17/18
12:29 PM
bp-47d93045-a4e6-4d04-a8b7-287460180413
4/13/18
3:02 PM
bp-677d0fe4-4772-4668-a2c9-bc30e0180413
4/13/18
1:23 PM
bp-46ca90df-e352-4962-be54-eeba90180413
4/13/18
12:51 PM
bp-86ccf317-f475-442f-8f89-c86c30180410
2004-10-18
12:56 PM
bp-8d69c544-e9fa-41de-ad0e-f3e340180410
2004-10-18
11:58 AM
bp-88b29857-7d31-4c22-ba60-14c930180320
3/20/18
3:27 PM
bp-39d211d4-2be9-4e13-a5fe-d92d90180306
2003-06-18
1:21 PM
bp-b4e2dd2a-4d94-4c37-9a37-b4c5f0180214
2/14/18
3:35 PM
Thanks and Regards,
Ajay Kumar Kondru
H & M HENNES & MAURITZ AB. IT-DEPARTMENT. WAMS Team
E-mail: client.applicati...@hm.com<mailto:client.applicati...@hm.com>
From: Mike Kaply [mailto:mka...@mozilla.com]
Sent: den 16 april 2018 19:06
To: Kumar Kondru
Cc: enterprise@mozilla.org; Client Applications ;
Das Prasenjit (External)
Subject: Re: [Mozilla Enterprise] Firefox ESR App V pacakge too many crashes
Have any crash reports been submitted that we can take a look at?
Checkout about:crashes in one of the failing browsers.
Mike
On Mon, Apr 16, 2018 at 8:27 AM, Kumar Kondru
mailto:kondru.ku...@hm.com>> wrote:
Hi,
We are running with Firefox ESR 52.7.0 as App V 4.6 package and deployed in
citrix servers. We are getting too many cases that users are getting 30 crashes
daily and its very difficult to work.
The crashes issue was bit less till ESR 45.9.0 version but from ESR 52 version
onwards crashes are very high. To reduce the crashes we have deployed the
following settings via config file and still no change in crashes count.
//Disable hardware acceleration- Reduce crashes
lockPref("media.windows-media-foundation.allow-d3d11-dxva", false);
lockPref ("gfx.direct2d.disabled", true);
lockPref ("layers.acceleration.disabled", true);
Thanks and Regards,
Ajay Kumar Kondru
H & M HENNES & MAURITZ AB. IT-DEPARTMENT. WAMS Team
E-mail: client.applicati...@hm.com<mailto:client.applicati...@hm.com>
The information contained in this e-mail message may be privileged,
confidential, and protected from disclosure. Any unauthorized use, printing,
copying, disclosure or dissemination of this communication may be subject to
legal restriction or sanction. If you think that you have received this e-mail
message in error, please reply to the sender and delete this message from your
computer.
___
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[Mozilla Enterprise] Firefox ESR App V pacakge too many crashes
Hi,
We are running with Firefox ESR 52.7.0 as App V 4.6 package and deployed in
citrix servers. We are getting too many cases that users are getting 30 crashes
daily and its very difficult to work.
The crashes issue was bit less till ESR 45.9.0 version but from ESR 52 version
onwards crashes are very high. To reduce the crashes we have deployed the
following settings via config file and still no change in crashes count.
//Disable hardware acceleration- Reduce crashes
lockPref("media.windows-media-foundation.allow-d3d11-dxva", false);
lockPref ("gfx.direct2d.disabled", true);
lockPref ("layers.acceleration.disabled", true);
Thanks and Regards,
Ajay Kumar Kondru
H & M HENNES & MAURITZ AB. IT-DEPARTMENT. WAMS Team
E-mail: client.applicati...@hm.com<mailto:client.applicati...@hm.com>
The information contained in this e-mail message may be privileged,
confidential, and protected from disclosure. Any unauthorized use, printing,
copying, disclosure or dissemination of this communication may be subject to
legal restriction or sanction. If you think that you have received this e-mail
message in error, please reply to the sender and delete this message from your
computer.
___
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[Mozilla Enterprise] Firefox ESR running with tooo many crashes on servers - App V package
Hi, We deployed Firefox ESR as App V 4.6 package on Citrix servers. But, We did not found frequent crashes till ESR 45.9.0 version Thanks and Regards, Ajay Kumar Kondru The information contained in this e-mail message may be privileged, confidential, and protected from disclosure. Any unauthorized use, printing, copying, disclosure or dissemination of this communication may be subject to legal restriction or sanction. If you think that you have received this e-mail message in error, please reply to the sender and delete this message from your computer. ___ Enterprise mailing list Enterprise@mozilla.org https://mail.mozilla.org/listinfo/enterprise To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise or send an email to enterprise-requ...@mozilla.org with a subject of "unsubscribe"
[Mozilla Enterprise] Firefox ESR - High Memory Utilization
Hi Team, We are facing a major issue in our environment that Firefox ESR consuming very high memory in XenServers 7.6 &6.5 along with Win7&10 platforms. Currently we are running with ESR 52.6.0 in production, which is very slow and the high memory usage issue is not new it is occurring from ESR 45.9.0 version onwards and we do not find the exact solution to reduce the usage for memory. Workaround: We have disabled the " use hardware acceleration when available" via config file last week but not getting fruitful results Thanks and Regards, Ajay Kumar Kondru The information contained in this e-mail message may be privileged, confidential, and protected from disclosure. Any unauthorized use, printing, copying, disclosure or dissemination of this communication may be subject to legal restriction or sanction. If you think that you have received this e-mail message in error, please reply to the sender and delete this message from your computer. ___ Enterprise mailing list Enterprise@mozilla.org https://mail.mozilla.org/listinfo/enterprise To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise or send an email to enterprise-requ...@mozilla.org with a subject of "unsubscribe"
[Mozilla Enterprise] Restrict / Lock Cache size in Firefox
Hi All, Do we restrict or lock the cache size with 350MB in Firefox via config file?. As users can click on the "Override automatic cache management" and make changes in size. So, We want to restrict the cache size. Kindly help us on this. Open Firefox, Options, Advanced, Network, "Cached Web Content" [cid:image001.jpg@01D3AC15.2C1460A0] Regards, Ajay Kumar The information contained in this e-mail message may be privileged, confidential, and protected from disclosure. Any unauthorized use, printing, copying, disclosure or dissemination of this communication may be subject to legal restriction or sanction. If you think that you have received this e-mail message in error, please reply to the sender and delete this message from your computer. ___ Enterprise mailing list Enterprise@mozilla.org https://mail.mozilla.org/listinfo/enterprise To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise or send an email to enterprise-requ...@mozilla.org with a subject of "unsubscribe"
Re: [Mozilla Enterprise] " Remember History" should be enabled always
Hi James,
Thank you so much for helping me with this lockPref("places.history.enabled",
true); 😊
But , we are looking to disable private browsing in Firefox (in GUI)
permanently for production users .Can you please help me on this
lockPref("browser.privatebrowsing.autostart", false); this is not we
/Ajay
-Original Message-
From: James Pearson [mailto:jame...@moving-picture.com]
Sent: den 14 februari 2018 17:34
To: Kumar Kondru ; enterprise@mozilla.org
Subject: Re: [Mozilla Enterprise] " Remember History" should be enabled always
Kumar Kondru wrote:
>
> I want to keep " Remember History" in privacy tab as users are
> changing the settings in production. And, we should not allow user to
> change it from " Remember History" to others (Never remember history,
> use custom settings for history)
>
> I tried hard to make changes via config file but it didn't help. So,
> Kindly help me to keep " Remember History" always via config file
You don't say what config changes you've made - but I think you can achieve
this by adding the following to your autoconfig cfg file:
lockPref("places.history.enabled", true);
lockPref("browser.privatebrowsing.autostart", false);
This appears to prevent users selecting 'Never remember history', but does
allow 'Use custom settings for history' - with 'Remember my browsing and
download history' locked to 'on'
I guess you will also want to disable Private Browsing ? - if so, then this can
be done via CCK2 - which also removes the 'Never remember history' menu item
James Pearson
The information contained in this e-mail message may be privileged,
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copying, disclosure or dissemination of this communication may be subject to
legal restriction or sanction. If you think that you have received this e-mail
message in error, please reply to the sender and delete this message from your
computer.
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[Mozilla Enterprise] " Remember History" should be enabled always
Hi All, I want to keep " Remember History" in privacy tab as users are changing the settings in production. And, we should not allow user to change it from " Remember History" to others (Never remember history, use custom settings for history) I tried hard to make changes via config file but it didn't help. So, Kindly help me to keep " Remember History" always via config file Thanks and Regards, Ajay Kumar The information contained in this e-mail message may be privileged, confidential, and protected from disclosure. Any unauthorized use, printing, copying, disclosure or dissemination of this communication may be subject to legal restriction or sanction. If you think that you have received this e-mail message in error, please reply to the sender and delete this message from your computer. ___ Enterprise mailing list Enterprise@mozilla.org https://mail.mozilla.org/listinfo/enterprise To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise or send an email to enterprise-requ...@mozilla.org with a subject of "unsubscribe"
[Mozilla Enterprise] High resources consumed by Firefox ESR
Hi, We are seeing high resources being used by Firefox on XenApp 7.6 servers. Due to which we are not able to distribute the users properly among all the servers. We found the issue after updated with Firefox ESR 52.5.0, However we have checked the issue with different Firefox ESR versions (52.4.0, 52.2.1 ) and found the same issue. So, it is clear that issue occurs with different versions. Kindly help us on this. Thanks and Regards, Ajay Kumar Kondru The information contained in this e-mail message may be privileged, confidential, and protected from disclosure. Any unauthorized use, printing, copying, disclosure or dissemination of this communication may be subject to legal restriction or sanction. If you think that you have received this e-mail message in error, please reply to the sender and delete this message from your computer. ___ Enterprise mailing list Enterprise@mozilla.org https://mail.mozilla.org/listinfo/enterprise To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise or send an email to enterprise-requ...@mozilla.org with a subject of "unsubscribe"
[Mozilla Enterprise] GPO Template - Mozilla Firefox ESR
Hi, Can you please help us to find the GPO template for Firefox. Thanks and Regards, Ajay Kumar Kondru The information contained in this e-mail message may be privileged, confidential, and protected from disclosure. Any unauthorized use, printing, copying, disclosure or dissemination of this communication may be subject to legal restriction or sanction. If you think that you have received this e-mail message in error, please reply to the sender and delete this message from your computer. ___ Enterprise mailing list Enterprise@mozilla.org https://mail.mozilla.org/listinfo/enterprise To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise or send an email to enterprise-requ...@mozilla.org with a subject of "unsubscribe"
[Mozilla Enterprise] Restricting the cache settings in Firefox
Hi, We are planning to restrict the cache settings in Firefox for few users (approx.. 100) via GPO. Please help us to do Kindly disable the following functions via GPO: 1. Open Firefox, Options, Advanced, Network, "Cached Web Content" The users should not be able to cross the "Override automatic cache management" function. 1. Open Firefox, Options, Privacy, "History" The users should not be able to change the drop down. The value here should allways be set to "Remember History" 1. Open FireFox, Write "about:config", Search for "browser.cache.disk.enable" The user should not be able to change the value to "false", The same should apply "browser.cache.memory.enable" 4. The users should not be able to run FireFox in incognito mode. Thanks and Regards, Ajay Kumar Kondru H & M HENNES & MAURITZ AB. IT-DEPARTMENT. WAMS Team E-mail: client.applicati...@hm.com<mailto:client.applicati...@hm.com> The information contained in this e-mail message may be privileged, confidential, and protected from disclosure. Any unauthorized use, printing, copying, disclosure or dissemination of this communication may be subject to legal restriction or sanction. If you think that you have received this e-mail message in error, please reply to the sender and delete this message from your computer. ___ Enterprise mailing list Enterprise@mozilla.org https://mail.mozilla.org/listinfo/enterprise To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise or send an email to enterprise-requ...@mozilla.org with a subject of "unsubscribe"
