Re: [Evolution] Receiving message count is wrong

2017-07-19 Thread Doug Hutcheson
On Wed, 2017-07-19 at 10:50 +0200, Ralf Mardorf wrote:
> On Wed, 2017-07-19 at 09:06 +0100, Pete Biggs wrote:
> > If you turn on POP debugging output then you'll be able to see
> > exactly
> > what the chatter is between Evo and the server.
> 
> Hi,
> 
> so Doug needs to close Evolution, open a terminal and e.g. run
> 
>   cd /tmp/
> 
> and after that
> 
>   CAMEL_DEBUG=pop3 evolution >& logfile
> 
> IIUC https://wiki.gnome.org/Apps/Evolution/Debugging#POP3 ?!
> 
> There at least is a very long log file when I tested it ;).
> 
> [rocketmouse@archlinux ~]$ cd /tmp/
> [rocketmouse@archlinux tmp]$ CAMEL_DEBUG=pop3 evolution >& logfile 
> [rocketmouse@archlinux tmp]$ cat logfile
> [snip]
> 
> Perhaps Doug should use https://pastebin.com/ or something similar
> and
> post a link to the log file, if he needs help with the log.
> 
> Regards,
> Ralf
> 
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Thanks Ralf.

The logfile is at https://pastebin.com/JEgpZMdt

I am suspicious about the group of 20 lines commencing with
POP3_STREAM_LINE (25): '1 GmailId136c502f1e55e3a8', because the number
of lines involved matches the number at which the count-down stops. Can
you shed any more light upon it?.

Kind regards,
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Re: [Evolution] Receiving message count is wrong

2017-07-19 Thread Doug Hutcheson
On Wed, 2017-07-19 at 09:37 +0200, Ralf Mardorf wrote:
> On Wed, 2017-07-19 at 09:34 +0200, Ralf Mardorf wrote:
> > However, in this case downloading mails is faster, because
> > the check, if mails were already downloaded is faster and the
> > number of
> > mails on the server is equal to the number that will be downloaded,
> > so
> > you would get of your "issue".
> 
>^rid
> 
Wow! So many helpful replies when I logged on this morning. Thanks to
Patrick O'Callaghan, Pete Biggs, Ralf Mardorf and Angel.

Firstly, I apologise for top posting earlier - I forgot the convention.

I will run Evo in debug mode as suggested and see if I can identify
where the count is being set.

Thanks for confirming there is nowhere the counter is being stored, as
it means I don't have to keep looking for it.

I will take note of all the advice and let you know if I solve the
problem.

Kind regards,
Doug Hutcheson___
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Re: [Evolution] Receiving message count is wrong

2017-07-19 Thread Ángel
On 2017-07-19 at 09:48 +0200, Ralf Mardorf wrote:
> Now the download was slower and I could see the numbers, here it indeed
> seems to show the amount of mails that will get downloaded and not the
> amount of mails that are still on the server. IIRC for Claws it does
> show the amount of mails on the server. However, on my machine Evolution
> seems to show what you expect to see and I delete mails after one day
> from the server, I do not delete them immediately.

Note that gmail does some funny things with its POP implementation. If
you keep emails on server, they are listed there... for some time. So
even if you have 1000 messages, it maybe shows about 20 there. Probably
it is showing the emails read for first time less than a few days ago.

Cheers

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Re: [Evolution] Contacts - Unable to perform a Search

2017-07-19 Thread Rudolf Künzli
On Wed, 2017-07-19 at 16:57 +0200, Milan Crha wrote:
> On Wed, 2017-07-19 at 16:51 +0200, Rudolf Künzli wrote:
> > The error didn't show up for hours even I did quite a lot of
> > modifications, additions and deletions just to evolution busy.
> 
>   Hi,
> it can also be something on the server, which got fixed meanwhile.
> Hard
> to tell. Just keep watching it and update the thread if it strikes
> again.
>   Thanks and bye,
>   Milan
> 
Okay,
I'll do so...
Thanks
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Re: [Evolution] Contacts - Unable to perform a Search

2017-07-19 Thread Milan Crha
On Wed, 2017-07-19 at 16:51 +0200, Rudolf Künzli wrote:
> The error didn't show up for hours even I did quite a lot of
> modifications, additions and deletions just to evolution busy.

Hi,
it can also be something on the server, which got fixed meanwhile. Hard
to tell. Just keep watching it and update the thread if it strikes
again.
Thanks and bye,
Milan
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Re: [Evolution] Contacts - Unable to perform a Search

2017-07-19 Thread Rudolf Künzli
On Wed, 2017-07-19 at 15:09 +0200, Milan Crha wrote:
>   Hi,
> 
> On Wed, 2017-07-19 at 14:48 +0200, Rudolf Künzli wrote:
> > It seems I didn't communicate that I not using a EWS address book.
> > My contacts are on Google...
> 
> Oops, I'm so It's obvious from the error message, but I didn't
> pay
> enough attention with my second mail (I did with the first, though).
> I'm sorry. In that case, to run the address book factory with
> libgdata
> debugging, do this:
> 
> b) in a terminal:
>$ export G_MESSAGES_DEBUG=all
>$ export LIBGDATA_DEBUG=255
>$ /usr/libexec/evolution-addressbook-factory -w &>log.txt
> 
> The a) and c) steps are the same as earlier.
> 
>   Bye,
>   Milan

Hi Milan,

The error didn't show up for hours even I did quite a lot of
modifications, additions and deletions just to evolution busy.
I'll try again when the error show up next...
Thanks for help
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Re: [Evolution] Contacts - Unable to perform a Search

2017-07-19 Thread Milan Crha
Hi,

On Wed, 2017-07-19 at 14:48 +0200, Rudolf Künzli wrote:
> It seems I didn't communicate that I not using a EWS address book.
> My contacts are on Google...

Oops, I'm so It's obvious from the error message, but I didn't pay
enough attention with my second mail (I did with the first, though).
I'm sorry. In that case, to run the address book factory with libgdata
debugging, do this:

b) in a terminal:
   $ export G_MESSAGES_DEBUG=all
   $ export LIBGDATA_DEBUG=255
   $ /usr/libexec/evolution-addressbook-factory -w &>log.txt

The a) and c) steps are the same as earlier.

Bye,
Milan
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Re: [Evolution] Contacts - Unable to perform a Search

2017-07-19 Thread Rudolf Künzli
On Wed, 2017-07-19 at 13:35 +0200, Milan Crha wrote:
> On Wed, 2017-07-19 at 13:07 +0200, Rudolf Künzli wrote:
> > I had no error the whole day up to now.
> > The log file is empty.
> 
>   Hi,
> it should not be, as long as you opened an EWS address book in
> evolution. The logging prints raw communication, thus if you'll
> connect
> it'll be populated with some debugging information.
>   Bye,
>   Milan
> 

Hi Milan,

It seems I didn't communicate that I not using a EWS address book.
My contacts are on Google...
Bye

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Re: [Evolution] Contacts - Unable to perform a Search

2017-07-19 Thread Milan Crha
On Wed, 2017-07-19 at 13:07 +0200, Rudolf Künzli wrote:
> I had no error the whole day up to now.
> The log file is empty.

Hi,
it should not be, as long as you opened an EWS address book in
evolution. The logging prints raw communication, thus if you'll connect
it'll be populated with some debugging information.
Bye,
Milan
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Re: [Evolution] Contacts - Unable to perform a Search

2017-07-19 Thread Rudolf Künzli
On Wed, 2017-07-19 at 10:33 +0200, Milan Crha wrote:
> On Tue, 2017-07-18 at 23:36 +0200, Rudolf Künzli wrote:
> > I can't repeat the problem easily...
> 
>   Hi,
> okay, that's a pita. Could you keep running evolution-addressbook-
> factory with EWS debugging on in the background, and when it'll
> strike
> back, then check the log for the backendError message and what
> preceded
> it, please? That would show what evolution-ews passed to the server
> and
> eventually shed a bit of light on the issues.
> 
> To do that:
> a) close evolution
> b) open terminal and run in it:
>$ EWS_DEBUG=2 /usr/libexec/evolution-addressbook-factory -w
> &>log.txt
>Actual path can differ on your system.
> c) run evolution and use it as before
> 
> The log contains all the communication between the server and the
> client, exposing all the private information down to your contacts,
> but
> the only interesting part is the one with the backendError and what
> precedes it. Maybe file a bug report in GNOME bugzilla and we can
> follow there. Feel free to send the relevant part of the log only to
> me, but reference that bug report, otherwise I'd overlook it in my
> spam
> folder. Definitely keep the log for later use, in case I'd need more
> information from it. Also note that the file as such will be fully
> populated only after the factory is properly closed, due to caching,
> which it might to roughly 10 seconds after you close evolution (and
> all
> other clients connected to it, if any).
>   Bye,
>   Milan
> 
Hi Milan,

I did as you described above.
I had no error the whole day up to now.
The log file is empty.
Thanks

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Re: [Evolution] Receiving message count is wrong

2017-07-19 Thread Patrick O'Callaghan
On Wed, 2017-07-19 at 15:32 +1000, Doug Hutcheson wrote:
> I use gmail as my mail server and access it using POP (inward) and IMAP
> (outward).

[Please don't top-post]

There is no such thing as IMAP "outward". Mail is sent using SMTP. You
can "post" a message to an IMAP server folder but I suspect that isn't
what you mean. The messages will just sit there, they won't be sent
anywhere, though of course some servers (not including Gmail) allow
IMAP folders to be shared.

poc
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Re: [Evolution] Evolution Mail Help Request: unified inbox, spell check and icloud

2017-07-19 Thread Pete Biggs

> 
> "icloud" = email? Where to find Apple's docs? What does "no avail" mean

The phrase is "to no avail" and is an English idiom that essentially
means "unsuccessful" or "to no effect".

P.

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Re: [Evolution] Evolution Mail Help Request: unified inbox, spell check and icloud

2017-07-19 Thread Andre Klapper
Hi and welcome!

On Mon, 2017-07-17 at 09:28 +, Sumner Magruder wrote:
> I am new to the evolution mail application, and so far I think I like
> it. There are a few things that I need help with (that I have tried
> troubleshooting on my own as well as consulting various forums). 

> In no particular order my issues are:
> 
> No unified inbox: while I have multiple accounts on Evolution, they do
> not all appear under the main inbox - which would be prefered.

POP accounts end up in the same main inbox so I assume you refer to
IMAP / other remote account types. You could set up a search folder:
https://help.gnome.org/users/evolution/stable/mail-search-folders.html

> While spell check works fine, there appears to be no hot key to make
> changes for suggestions (e.g. if I spell autheticate - which only
> sometimes appears red - if I right click there is no suggestion for
> authenticate)

F7 only offers to go through all unrecognized words in the entire mail.
https://help.gnome.org/users/evolution/stable/mail-composer-spellcheck.html
Feature requests could be reported in the task tracker under
https://bugzilla.gnome.org/enter_bug.cgi?product=Evolution

> I am trying to get my icloud account online. I have looked under apples
> documentation and have tried a lot of trouble shooting to no avail. Has
> anyone had any success on activating an icloud account and please let
> me know what settings they are using.

"icloud" = email? Where to find Apple's docs? What does "no avail" mean
and what happens exactly? Are there error messages? Which ones?

> Also what is the hot key for send (control-D on Mac)

See "Help > Quick Reference" for some shortcuts. The main menu should
also display keyboard shortcuts right next to an item. 
In this case: "Ctrl+Return".

Cheers,
andre

PS: For future reference, mentioning your Evolution version is welcome.
-- 
Andre Klapper  |  ak...@gmx.net
http://blogs.gnome.org/aklapper/
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[Evolution] Evolution Mail Help Request: unified inbox, spell check and icloud

2017-07-19 Thread Sumner Magruder
Hello,
I am new to the evolution mail application, and so far I think I like
it. There are a few things that I need help with (that I have tried
troubleshooting on my own as well as consulting various forums). 

In no particular order my issues are:

No unified inbox: while I have multiple accounts on Evolution, they do
not all appear under the main inbox - which would be prefered.

While spell check works fine, there appears to be no hot key to make
changes for suggestions (e.g. if I spell autheticate - which only
sometimes appears red - if I right click there is no suggestion for
authenticate)

I am trying to get my icloud account online. I have looked under apples
documentation and have tried a lot of trouble shooting to no avail. Has
anyone had any success on activating an icloud account and please let
me know what settings they are using.

Thanks!

Also what is the hot key for send (control-D on Mac)
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Re: [Evolution] Receiving message count is wrong

2017-07-19 Thread Ralf Mardorf
On Wed, 2017-07-19 at 09:06 +0100, Pete Biggs wrote:
> If you turn on POP debugging output then you'll be able to see exactly
> what the chatter is between Evo and the server.

Hi,

so Doug needs to close Evolution, open a terminal and e.g. run

  cd /tmp/

and after that

  CAMEL_DEBUG=pop3 evolution >& logfile

IIUC https://wiki.gnome.org/Apps/Evolution/Debugging#POP3 ?!

There at least is a very long log file when I tested it ;).

[rocketmouse@archlinux ~]$ cd /tmp/
[rocketmouse@archlinux tmp]$ CAMEL_DEBUG=pop3 evolution >& logfile 
[rocketmouse@archlinux tmp]$ cat logfile
[snip]

Perhaps Doug should use https://pastebin.com/ or something similar and
post a link to the log file, if he needs help with the log.

Regards,
Ralf

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Re: [Evolution] Contacts - Unable to perform a Search

2017-07-19 Thread Milan Crha
On Tue, 2017-07-18 at 23:36 +0200, Rudolf Künzli wrote:
> I can't repeat the problem easily...

Hi,
okay, that's a pita. Could you keep running evolution-addressbook-
factory with EWS debugging on in the background, and when it'll strike
back, then check the log for the backendError message and what preceded
it, please? That would show what evolution-ews passed to the server and
eventually shed a bit of light on the issues.

To do that:
a) close evolution
b) open terminal and run in it:
   $ EWS_DEBUG=2 /usr/libexec/evolution-addressbook-factory -w &>log.txt
   Actual path can differ on your system.
c) run evolution and use it as before

The log contains all the communication between the server and the
client, exposing all the private information down to your contacts, but
the only interesting part is the one with the backendError and what
precedes it. Maybe file a bug report in GNOME bugzilla and we can
follow there. Feel free to send the relevant part of the log only to
me, but reference that bug report, otherwise I'd overlook it in my spam
folder. Definitely keep the log for later use, in case I'd need more
information from it. Also note that the file as such will be fully
populated only after the factory is properly closed, due to caching,
which it might to roughly 10 seconds after you close evolution (and all
other clients connected to it, if any).
Bye,
Milan
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Re: [Evolution] Receiving message count is wrong

2017-07-19 Thread Pete Biggs

> I use gmail as my mail server and access it using POP (inward) and
> IMAP (outward). As at this moment, I have 146 messages on the server,
> as I have not cleaned it up for a few days, but the countdown always
> stops at 19 or 20 (it's hard to tell because it clears so quickly at
> the end). It must be something that is remembered either on the
> server or locally, but I can't see how it could be the server because
> of the number of messages discussed above.
> 

If you turn on POP debugging output then you'll be able to see exactly
what the chatter is between Evo and the server. That will hopefully
give you more detailed information on what the message counts really
are - for instance if the server says there's 30 messages to download
but the status bar says 40, then it's an Evo issue; if the servers says
there's 30, but stops after 10 then it's a server problem.

P.
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Re: [Evolution] Receiving message count is wrong

2017-07-19 Thread Ralf Mardorf
Now the download was slower and I could see the numbers, here it indeed
seems to show the amount of mails that will get downloaded and not the
amount of mails that are still on the server. IIRC for Claws it does
show the amount of mails on the server. However, on my machine Evolution
seems to show what you expect to see and I delete mails after one day
from the server, I do not delete them immediately.

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Re: [Evolution] Receiving message count is wrong

2017-07-19 Thread Ralf Mardorf
On Wed, 2017-07-19 at 09:34 +0200, Ralf Mardorf wrote:
> However, in this case downloading mails is faster, because
> the check, if mails were already downloaded is faster and the number of
> mails on the server is equal to the number that will be downloaded, so
> you would get of your "issue".
   ^rid

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Re: [Evolution] Receiving message count is wrong

2017-07-19 Thread Ralf Mardorf
On Wed, 2017-07-19 at 15:32 +1000, Doug Hutcheson wrote:
> I use gmail as my mail server and access it using POP (inward) and
> IMAP (outward).

Hi,

if you are using POP to receive messages, I suspect you are using SMPT
to send messages.

Btw. taking a brief look, I don't see any option to see any mail number
in the status bar. I only see numbers in a pop up dialog box, but it's
to fast to say what actually is displayed.

> As at this moment, I have 146 messages on the server, as I have not
> cleaned it up for a few days, but the countdown always stops at 19 or
> 20 (it's hard to tell because it clears so quickly at the end).

Yes, there could be 146 mails on the server and you probably already
downloaded 126, so there are only 20 mails to download.

You expect that the first number shows the amount of mails that will get
downloaded and the other displays the countdown, but actually the first
number might show the mails on the server, as e.g. Claws does.

Doing a very short research I couldn't find any information that there
are two number, one showing the amount of mails that need to get
downloaded and another showing a countdown.

Maybe one number just shows how many mails are still on the server, IOW
the amount of mails that were already downloaded + the mails that were
not downloaded.

> It must be something that is remembered either on the server or
> locally, but I can't see how it could be the server because of the
> number of messages discussed above.

Sure the MUA, in this case Evolution, remembers what mails already were
downloaded, to avoid to download them as duplicates.

You could automatically delete mails from the server by

Edit > Preferences > Mail accounts > select an account and double-click >
Receiving options > Uncheck "Leave messages on server"

but then they are deleted on the server and no other MUA could download
them, too. However, in this case downloading mails is faster, because
the check, if mails were already downloaded is faster and the number of
mails on the server is equal to the number that will be downloaded, so
you would get of your "issue".

Regards,
Ralf

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