Re: [Evolution] Chinese characters shown instead of Swedish at the receiver å / ä / ö

2022-03-10 Thread Ángel
On 2022-03-09 at 06:35 +, Sorin Srbu wrote:
> According to various sources from Google I searched yesterday, some say
> Office365 does occasionally do some unnecessary conversions that may break
> the text encoding if a 3rd party mail client is used. Be that as it may,
> I'll take your advice and run with Unicode UTF-8 for a while and see what
> the recipients at work have to say.
> 
> Will report back in a while with results.
> Thanks all for now!

I thought the error happened every time?

I would send test emails both to your colleagues and someone out of the
company.
The email header should be converted into rfc2047 encoded form,* which
contain the used charset. This is independent of the body charset. The
email body could be in utf and the subject in iso-8859-1 It could even
mix several charsets in the same header.

Of course, if it's not just the subject that needs to contain an å but
e.g. also one of the recipient names, it may take a bit more to find
all the missing pieces.

Plus, Exchange/Office365 sometimes likes to mess with the contents, and
thus, for extra fun it could be that it is changing your email when
sending / showing it.


Best regards


* There is rfc 6531/6532, but I'm pretty sure Office365 isn't using it.


PS: regarding having dates and times in a different locale, you may
wish to set LC_TIME to a different value than the default one for the
rest of the system.



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Re: [Evolution] Chinese characters shown instead of Swedish at the receiver å / ä / ö

2022-03-10 Thread Sorin Srbu via evolution-list
On Fri, 2022-03-11 at 02:44 +0100, Ángel wrote:
> On 2022-03-09 at 06:35 +, Sorin Srbu wrote:
> > According to various sources from Google I searched yesterday, some say
> > Office365 does occasionally do some unnecessary conversions that may
> > break
> > the text encoding if a 3rd party mail client is used. Be that as it may,
> > I'll take your advice and run with Unicode UTF-8 for a while and see
> > what
> > the recipients at work have to say.
> > 
> > Will report back in a while with results.
> > Thanks all for now!
> 
> I thought the error happened every time?
> 
> I would send test emails both to your colleagues and someone out of the
> company.
> The email header should be converted into rfc2047 encoded form,* which
> contain the used charset. This is independent of the body charset. The
> email body could be in utf and the subject in iso-8859-1 It could even
> mix several charsets in the same header.
> 
> Of course, if it's not just the subject that needs to contain an å but
> e.g. also one of the recipient names, it may take a bit more to find
> all the missing pieces.
> 
> Plus, Exchange/Office365 sometimes likes to mess with the contents, and
> thus, for extra fun it could be that it is changing your email when
> sending / showing it.
> 
> 
> Best regards
> 
> 
> * There is rfc 6531/6532, but I'm pretty sure Office365 isn't using it.
> 
> 
> PS: regarding having dates and times in a different locale, you may
> wish to set LC_TIME to a different value than the default one for the
> rest of the system.
> 

Not every time, although I can't tell for sure, as only two people told me
about this.

I tried sending emails from my work account to my private email accounts on
Gmail and Yahoo and then opened them on my mobile phone. They looked fine
there, no weirdness at all.

In any case, so far Unicode UTF8 seemed to have done the trick for the two
people above, both said my mails look fine now, both html and plain text.
Thanks Milan, André et al!


-- 

Sorin Srbu, Serverdrift
Tele: 08-524 84166
Karolinska Institutet Universitetsbibliotek
Avdelningen för Verksamhetsstöd
Enheten för Teknikstöd och Bildproduktion


# They say you can't buy happiness, but you can buy a 
# motorcycle, and that's pretty damn close!


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