[Evolution] Empathy hangs; Empathy or Evolution Issue?

2012-02-13 Thread Adam Tauno Williams
Occasionally my Empathy window opens but is blank (list not
contact/buddies) and the Empathy application appears to be hung
[unresponsive].  But Evolution is working.

If I run Empathy from the command line I see the message -

(empathy:5901): folks-WARNING **: Error preparing persona store
'eds:1272120085.3375.5@linux-yu4c': Couldn't open address book
‘1272120085.3375.5@linux-yu4c’: Cannot open book: Cannot process, book
backend is opening

(empathy:5901): folks-WARNING **: Error preparing persona store
'eds:1327420330.3965...@linux-dauq.site': Couldn't open address book
‘1327420330.3965...@linux-dauq.site’: Cannot open book: Cannot process,
book backend is opening

So any guesses on who I first pursue as the culrpit?  Evolution or
Empathy?

evolution-3.2.1-2.2.2.x86_64
empathy-3.2.1.1-1.1.2.x86_64
gnome-contacts-3.2.2-1.2.x86_64
glibc-2.14.1-14.18.1.x86_64
3.1.9-1.4-desktop #1 SMP PREEMPT x86_64


-- 
System  Network Administrator [ LPI  NCLA ]
http://www.whitemiceconsulting.com
OpenGroupware Developer http://www.opengroupware.us
Adam Tauno Williams

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Re: [Evolution] Empathy hangs; Empathy or Evolution Issue?

2012-02-13 Thread Andre Klapper
On Mon, 2012-02-13 at 09:03 -0500, Adam Tauno Williams wrote:
 If I run Empathy from the command line I see the message -
 
 (empathy:5901): folks-WARNING **: Error preparing persona store
 'eds:1272120085.3375.5@linux-yu4c': Couldn't open address book
 ‘1272120085.3375.5@linux-yu4c’: Cannot open book: Cannot process, book
 backend is opening
 
 (empathy:5901): folks-WARNING **: Error preparing persona store
 'eds:1327420330.3965...@linux-dauq.site': Couldn't open address book
 ‘1327420330.3965...@linux-dauq.site’: Cannot open book: Cannot process,
 book backend is opening

Do you only get that output when Empathy hangs, or always?

 So any guesses on who I first pursue as the culrpit?  Evolution or
 Empathy?

If at all, it's evolution-data-server and not Evolution. ;-)

See https://live.gnome.org/Empathy/Debugging how to provide more info
for the Empathy mailing list.

andre
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mailto:ak...@gmx.net | failed
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Re: [Evolution] Empathy hangs; Empathy or Evolution Issue?

2012-02-13 Thread Adam Tauno Williams
On Mon, 2012-02-13 at 15:21 +0100, Andre Klapper wrote:
 On Mon, 2012-02-13 at 09:03 -0500, Adam Tauno Williams wrote:
  If I run Empathy from the command line I see the message -
  (empathy:5901): folks-WARNING **: Error preparing persona store
  'eds:1272120085.3375.5@linux-yu4c': Couldn't open address book
  ‘1272120085.3375.5@linux-yu4c’: Cannot open book: Cannot process, book
  backend is opening
  (empathy:5901): folks-WARNING **: Error preparing persona store
  'eds:1327420330.3965...@linux-dauq.site': Couldn't open address book
  ‘1327420330.3965...@linux-dauq.site’: Cannot open book: Cannot process,
  book backend is opening
 Do you only get that output when Empathy hangs, or always?
  So any guesses on who I first pursue as the culrpit?  Evolution or
  Empathy?
 If at all, it's evolution-data-server and not Evolution. ;-)

Yea, I'm pretty sure it is e-addressbook-factory.  I can hang all of
gnome-shell by clicking on one of the WebDAV address books defined in
Evolution.   If I switch to a console, kill e-addressbook-factory, and
then kill gnome-shell; gnome-shell restarts/resumes and I'm OK again.
Then the address books work.  Hmmm...

 See https://live.gnome.org/Empathy/Debugging how to provide more info
 for the Empathy mailing list.

-- 
System  Network Administrator [ LPI  NCLA ]
http://www.whitemiceconsulting.com
OpenGroupware Developer http://www.opengroupware.us
Adam Tauno Williams

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Re: [Evolution] Empathy hangs; Empathy or Evolution Issue?

2012-02-13 Thread Matthew Barnes
On Mon, 2012-02-13 at 15:21 +0100, Andre Klapper wrote:
 If at all, it's evolution-data-server and not Evolution. ;-)

Right, Evolution and Empathy are just front-ends.  The real bug exists
in either one of the Evolution-Data-Server address book backends or in
libfolks, but I'd bet E-D-S.

Matthew Barnes

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Re: [Evolution] Empathy hangs; Empathy or Evolution Issue?

2012-02-13 Thread Milan Crha
On Mon, 2012-02-13 at 09:22 -0500, Adam Tauno Williams wrote:
 Yea, I'm pretty sure it is e-addressbook-factory.  I can hang all of
 gnome-shell by clicking on one of the WebDAV address books defined in
 Evolution.   If I switch to a console, kill e-addressbook-factory, and
 then kill gnome-shell; gnome-shell restarts/resumes and I'm OK again.
 Then the address books work.  Hmmm... 

Hi,
maybe it's this one [1], part of 3.2.3 release.

The actual error means that some caller requested to open a backend,
since then the backend is in an opening phase, when the backend refuses
to do anything except of authenticating. If the initial caller either
failed to notify backend about do not know how to authenticate, or
failed to authenticate and didn't let the backend know, then the
backend, as part of the factory process, is still waiting for the
opening phase to be finished, by the client which invoked the open call.
One of the above issues addresses [1].
Hope that helps,
Milan

[1]
http://git.gnome.org/browse/evolution-data-server/commit/?h=gnome-3-2id=24a5ae3f9437

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