Re: [Evolution] Problem with the list?
A quick update: we looked at the server logs and headers. Two things stand out: 1) The greylisting worked as it should. It applied to the first message only and not subsequently, and in fact the MTA correctly retransmitted the message after 20 minutes. There was no reason it should have reported this back to the sender as an error. Why it happened in this case is not under our control. 2) Here are the complete headers from Akhil's first message (note the X-Greylist line): Return-Path: Received: from skynet.usb.ve (cyrus [127.0.0.2]) by ilium.usb.ve (Cyrus v2.2.12-Invoca-RPM-2.2.12-3.RHEL4.1) with LMTPA; Thu, 02 Jun 2011 00:41:12 -0430 X-Sieve: CMU Sieve 2.2 X-Greylist: delayed 00:20:09.444807 by SQLgrey-1.6.8 Received: from novprvoes0310.provo.novell.com (novprvoes0310.provo.novell.com [137.65.248.74]) by skynet.usb.ve (Postfix) with ESMTP id C82257709F3A6 for ; Thu, 2 Jun 2011 00:41:11 -0430 (VET) Received: from INET-PRV-MTA by novprvoes0310.provo.novell.com with Novell_GroupWise; Wed, 01 Jun 2011 22:51:00 -0600 Subject: Re: Subscription problem From: Akhil Laddha To: Patrick O'Callaghan Cc: evolution-list-ow...@gnome.org, pocallag...@gmail.com Date: Mon, 30 May 2011 13:48:19 +0530 In-Reply-To: <1306642091.2313.38.ca...@bree.homelinux.com> References: <1306642091.2313.38.ca...@bree.homelinux.com> Content-Type: multipart/signed; micalg="pgp-sha1"; protocol="application/pgp-signature"; boundary="=-6YKQUoW9WMOrtug8PUhs" X-Mailer: Evolution 3.1.2 X-Evolution-Source-Folder: folder://1265690408.22587.3%40linux-r6qu/INBOX X-Evolution-Source-Message: 42422 X-Evolution-Source-Flags: ANSWERED ANSWERED_ALL SEEN X-Evolution-Account: 1265690408.22587.3@linux-r6qu X-Evolution-Fcc: imapx://lak...@prv1-3.novell.com/Sent%20Items X-Evolution-Transport: 1265690408.22587.3@linux-r6qu-transport X-Evolution-Format: text/plain, pgp-sign X-Evolution-Source: Message-ID: <1306743499.3677.6.ca...@lakhil-kaboom.labs.blr.novell.com> Mime-Version: 1.0 Looking at the various timestamps it's clear that the long delay is being caused by internal Novell servers. poc ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... http://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] Problem with the list?
On Mon, 2011-06-06 at 00:11 -0600, Akhil Laddha wrote:
> On Fri, 2011-06-03 at 14:24 -0430, Patrick O'Callaghan wrote:
> > On Thu, 2011-06-02 at 15:02 +0930, Wayne Sierke wrote:
> > > On Tue, 2011-05-31 at 23:17 -0430, Patrick O'Callaghan wrote:
> > >
> > > > First I went to the admin page at
> > > > https://mail.gnome.org/mailman/options/evolution-list (with the idea of
> > > > checking if I'd turned off delivery and forgotten about it). Since I had
> > > > naturally forgotten my list password, I requested a new copy. Nothing
> > > > happened.
> > >
> > > Just in case you've forgotten, your original password was included in
> > > the "Welcome" message that was sent when you subscribed.
> > > Wayne
> >
> > That was many years ago and is long gone.
> >
> > I eventually got a reply from one of the admins, to the effect that he
> > couldn't find me on the members list. He suggested I resubscribe. I
> > attempted to do so, but the subscription was rejected on the grounds
> > that I was already subscribed!
>
> Your subscription request was rejected because i went ahead and added
> you to the list before you tried to subscribe. Somehow my replies are
> not getting delivered in time. The initial mail where i replied to you,
> delivered to you after 4 days and you thought nobody (admin) cared about
> your email.
OK. I still don't know why my original subscription had disappeared, but
that's life.
> >
> > I reported all this to the admin. He never replied but after a day or
> > two I suddenly started getting list traffic.
>
> I did reply you but mail was bounced with below error
>
> The message that you sent was undeliverable to the following:
>
> p...@usb.ve (450 : Recipient address rejected:
> Greylisted for 5 minutes)
As I'm sure you know, greylisting is a common anti-spam measure. See
http://en.wikipedia.org/wiki/Greylisting. Our mail server applies it to
every incoming message from sources it hasn't seen before. Legitimate
sources are expected to retry after the timeout (5 minutes) and are
allowed through (where the mail is then examined by SpamAssassin, but
that's not relevant here). This is standard behaviour for MTA's on
seeing a 450 error ("mailbox unavailable"), but spammers don't bother.
We eliminate 80% of incoming spam this way, as do many other sites.
The odd thing is that that this wasn't the first message you sent me,
and the first one did get through after a long delay, so I wouldn't have
expected this one to be greylisted (although greylisting has its own
timeouts). I'll need to check with our server admin. I'll also ask him
to check his logs and the headers of your messages to see if anything
explains the long delivery times.
Thanks for the clarification in any case.
poc
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Re: [Evolution] Problem with the list?
On Fri, 2011-06-03 at 14:24 -0430, Patrick O'Callaghan wrote: > On Thu, 2011-06-02 at 15:02 +0930, Wayne Sierke wrote: > > On Tue, 2011-05-31 at 23:17 -0430, Patrick O'Callaghan wrote: > > > > > First I went to the admin page at > > > https://mail.gnome.org/mailman/options/evolution-list (with the idea of > > > checking if I'd turned off delivery and forgotten about it). Since I had > > > naturally forgotten my list password, I requested a new copy. Nothing > > > happened. > > > > Just in case you've forgotten, your original password was included in > > the "Welcome" message that was sent when you subscribed. > > Wayne > > That was many years ago and is long gone. > > I eventually got a reply from one of the admins, to the effect that he > couldn't find me on the members list. He suggested I resubscribe. I > attempted to do so, but the subscription was rejected on the grounds > that I was already subscribed! Your subscription request was rejected because i went ahead and added you to the list before you tried to subscribe. Somehow my replies are not getting delivered in time. The initial mail where i replied to you, delivered to you after 4 days and you thought nobody (admin) cared about your email. > > I reported all this to the admin. He never replied but after a day or > two I suddenly started getting list traffic. I did reply you but mail was bounced with below error The message that you sent was undeliverable to the following: p...@usb.ve (450 : Recipient address rejected: Greylisted for 5 minutes) > I then tried the password > reminder again and this time it worked. > > My assumption is that something was wrong with the Mailman database and > it is now fixed, but that's mere supposition on my part. > > > P.S. This problem is another example of why sending a "courtesy copy" to > > the participants of a discussion is the superior strategy. > > I don't think I want to go there again :-) > > poc > > --- Begin Message --- The message that you sent was undeliverable to the following: p...@usb.ve (450 : Recipient address rejected: Greylisted for 5 minutes) Information about your message: Message log tag: 31449984 Number of send attempts: 2 Time of initial send attempt: 06-02-11 23:03:10 Time of last send attempt: 06-05-11 03:27:16 Possibly truncated original message follows: Received: from [164.99.140.91] (prv-ext-foundry1int.gns.novell.com [137.65.251.240]) by victor.provo.novell.com with ESMTP (NOT encrypted); Thu, 02 Jun 2011 23:03:08 -0600 Subject: Re: Subscription problem From: Akhil Laddha To: Patrick O'Callaghan Cc: evolution-list-ow...@gnome.org Date: Fri, 03 Jun 2011 10:33:42 +0530 In-Reply-To: References: <1306642091.2313.38.ca...@bree.homelinux.com> <1306743499.3677.6.ca...@lakhil-kaboom.labs.blr.novell.com> Content-Type: multipart/signed; micalg="pgp-sha1"; protocol="application/pgp-signature"; boundary="=-J5W78VasolPz6WXmC1du" X-Mailer: Evolution 3.1.2 Message-ID: <1307077429.2740.4.ca...@lakhil-kaboom.labs.blr.novell.com> Mime-Version: 1.0 --=-J5W78VasolPz6WXmC1du Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Patrick, On Thu, 2011-06-02 at 08:17 -0430, Patrick O'Callaghan wrote: > Akhil, I attempted to re-subscribe and got "Privacy Alert" back: >=20 The previous mail where i advised you to resubscribe the list was sent on Monday (May 30) and i don't know why was it delivered yesterday. >=20 > An attempt was made to subscribe your address to the mailing > list > evolution-list@gnome.org. You are already subscribed to this > mailing list. >=20 >=20 > Note that the list membership is not public, so it is possible > that a bad > person was trying to probe the list for its membership. This > would be a > privacy violation if we let them do this, but we didn't. >=20 >=20 > If you submitted the subscription request and forgot that you > were already > subscribed to the list, then you can ignore this message. If > you suspect that > an attempt is being made to covertly discover whether you are --- End Message --- --- Begin Message --- Hi Patrick, On Thu, 2011-06-02 at 08:17 -0430, Patrick O'Callaghan wrote: > Akhil, I attempted to re-subscribe and got "Privacy Alert" back: > The previous mail where i advised you to resubscribe the list was sent on Monday (May 30) and i don't know why was it delivered yesterday. > > An attempt was made to subscribe your address to the mailing > list > evolution-list@gnome.org. You are already subscribed to this > mailing list. > > > Note that the list membership is not public, so it is possible > that a bad > person was trying to probe the list for its membership. This >
Re: [Evolution] Problem with the list?
On Thu, 2011-06-02 at 15:02 +0930, Wayne Sierke wrote: > On Tue, 2011-05-31 at 23:17 -0430, Patrick O'Callaghan wrote: > > > First I went to the admin page at > > https://mail.gnome.org/mailman/options/evolution-list (with the idea of > > checking if I'd turned off delivery and forgotten about it). Since I had > > naturally forgotten my list password, I requested a new copy. Nothing > > happened. > > Just in case you've forgotten, your original password was included in > the "Welcome" message that was sent when you subscribed. > Wayne That was many years ago and is long gone. I eventually got a reply from one of the admins, to the effect that he couldn't find me on the members list. He suggested I resubscribe. I attempted to do so, but the subscription was rejected on the grounds that I was already subscribed! I reported all this to the admin. He never replied but after a day or two I suddenly started getting list traffic. I then tried the password reminder again and this time it worked. My assumption is that something was wrong with the Mailman database and it is now fixed, but that's mere supposition on my part. > P.S. This problem is another example of why sending a "courtesy copy" to > the participants of a discussion is the superior strategy. I don't think I want to go there again :-) poc ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... http://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] Problem with the list?
On Tue, 2011-05-31 at 23:17 -0430, Patrick O'Callaghan wrote: > First I went to the admin page at > https://mail.gnome.org/mailman/options/evolution-list (with the idea of > checking if I'd turned off delivery and forgotten about it). Since I had > naturally forgotten my list password, I requested a new copy. Nothing > happened. Just in case you've forgotten, your original password was included in the "Welcome" message that was sent when you subscribed. You can also try sending a message to evolution-list-requ...@gnome.org with "help" in the subject or body. If that's working for you (I just tried it and got a response) then you should be able to manage your password using that interface. Interestingly I just browsed my own mailman settings page for this list and even though I have the "Get password reminder email for this list?" option set to "Yes", I don't seem to have ever received any. In fact the last reminder I can find for any @gnome.org lists is from 2004. Wayne P.S. This problem is another example of why sending a "courtesy copy" to the participants of a discussion is the superior strategy. ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... http://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] Problem with the list?
On Wed, 2011-06-01 at 11:53 -0300, Sylvia Sánchez wrote: > Well, is strange... I didn't read the mail you say but *this* mail does > came to my inbox so I don't know what is hapening. Thanks. I got your reply directly but not via the list, which is consistent with what's been happening. poc ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... http://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] Problem with the list?
Well, is strange... I didn't read the mail you say but *this* mail does
came to my inbox so I don't know what is hapening.
Regards
Sylvia
2011/6/1 Patrick O'Callaghan
> Yes, I know list problems should be reported to the admins but I've
> already done so and received no response whatever, not even an ACK. See
> below.
>
> The situation is as follows: I have seen *no* traffic from the Evo list
> since April 10, 2011. I've been very busy in recent weeks and hadn't
> noticed, but then I did notice a week or so and tried to find out what
> was going on.
>
> First I went to the admin page at
> https://mail.gnome.org/mailman/options/evolution-list (with the idea of
> checking if I'd turned off delivery and forgotten about it). Since I had
> naturally forgotten my list password, I requested a new copy. Nothing
> happened.
>
> I requested it again. Nothing happened.
> (repeat 4 or 5 times over the course of several days while recalling
> Einstein's remark that repeating the same experiment over and over and
> expecting a different result is a sign of lunacy).
>
> I wrote directly to the list admins indicated on the above page, asking
> them to please copy any reply to a personal address in case something
> was wrong at my end. Note that I didn't ask them to send the password to
> that address, just to confirm that I was still a registered user.
>
> I sent a message ("Evo 3 conversion seems flaky") a few days ago,
> confirmed that it reached the archives but was not returned to me.
>
> I installed a .forward file in my mail server to copy everything to the
> secondary account before any filters could mess with it.
>
> I asked the server admin to check his logs for the past week. Nothing
> has been received from the Evo list server.
>
> I'm now sending this to the list as a last resort. If anyone knows of a
> problem with the Mailman installation, or has a way of asking the admins
> directly, I'd appreciate knowing about it.
>
> Obviously I won't see replies to this via the list (though I'll look at
> the archives page from time to time) so please CC me directly. Call it a
> special case :-)
>
> poc
>
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>
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[Evolution] Problem with the list?
Yes, I know list problems should be reported to the admins but I've
already done so and received no response whatever, not even an ACK. See
below.
The situation is as follows: I have seen *no* traffic from the Evo list
since April 10, 2011. I've been very busy in recent weeks and hadn't
noticed, but then I did notice a week or so and tried to find out what
was going on.
First I went to the admin page at
https://mail.gnome.org/mailman/options/evolution-list (with the idea of
checking if I'd turned off delivery and forgotten about it). Since I had
naturally forgotten my list password, I requested a new copy. Nothing
happened.
I requested it again. Nothing happened.
(repeat 4 or 5 times over the course of several days while recalling
Einstein's remark that repeating the same experiment over and over and
expecting a different result is a sign of lunacy).
I wrote directly to the list admins indicated on the above page, asking
them to please copy any reply to a personal address in case something
was wrong at my end. Note that I didn't ask them to send the password to
that address, just to confirm that I was still a registered user.
I sent a message ("Evo 3 conversion seems flaky") a few days ago,
confirmed that it reached the archives but was not returned to me.
I installed a .forward file in my mail server to copy everything to the
secondary account before any filters could mess with it.
I asked the server admin to check his logs for the past week. Nothing
has been received from the Evo list server.
I'm now sending this to the list as a last resort. If anyone knows of a
problem with the Mailman installation, or has a way of asking the admins
directly, I'd appreciate knowing about it.
Obviously I won't see replies to this via the list (though I'll look at
the archives page from time to time) so please CC me directly. Call it a
special case :-)
poc
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