Please Share Me Profile --  dhiraj.ku...@q1tech.com
<rox.realdhi...@gmail.com>



*Role:** Service Now Developer*

*Job Location: Akron, OH*

*Duration: 12+ Months*

*Interview: Telephonic/Skype*



*Must Have:*

   - ServiceNow Automated Test Framework
   - ServiceNow Asset Management
   - ServiceNow Workflows & Reporting:
   - ServiceNow Data Policy, Business Rules, and ACLs:



*Roles & Responsibilities:*


   - Serve as a subject matter expert to the ServiceNow platform team
   responsible for analysis, design, development and implementation of modules
   and application on ServiceNow platform
   - Support the configuration of application including, but not limited to
   Service Catalog, Service Portal, Incident, Change, Problem, Knowledge,
   Release, Asset Management, Configuration Management (CMDB), Project &
   Portfolio (PPM), Governance, Risk, Compliance (GRC) and Reporting /
   Performance Analytics
   - ServiceNow wizard for maturing platform capabilities and automating
   administrative tasks such as management of users, groups and roles.
   - Help transform business and technical requirements into implementation
   plans; Document requirements, develop technical specifications, maintain
   architecture / integration documentation
   - Works with product team to ensure user stories are developer-ready,
   easy to understand, and testable
   - Formulate testing approach, develop test cases, and deploy code into
   Production in defined releases
   - Formulate and socialize development best practices within ServiceNow,
   utilize studio and team development features within ServiceNow to maximize
   productivity and effectiveness.
   - Analyze, troubleshoot, and fix identified ServiceNow system issues /
   operational support tickets
   - Provide on-call support for ServiceNow Production issues

Regards,



*Dhiraj Kumar*

*Account Manager, Resourcing*

*Q1 Tech.*

*Desk:* 630-536-8202 *Ext:* 5517

*Mailto: *dhiraj.ku...@q1tech.com <dhira...@idctechnologies.com>

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