RE: OT - BlackBerry Enterprise Server

2002-02-08 Thread MJN

Our Exchange server sits in a DMZ protected by our PIX firewall.  It's a
separate network segmented off from our nat'd network(s).  Some people
think DMZ means a network segment where the hosts are wide open and
sometimes I guess it does, but this isn't the case here...only the
specific ports needed are available and in/out traffic is strictly
restricted.

Regarding Win2K pro vs. server, my thoughts were exactly the same before I
even spec'd out the hardware, that I would need a server class machine but
when I spoke w/RIM prior to purchase they made a point of telling me it
could run on Win2K Pro.

I think Im going to blow away my BES server and install Win2K Server,
reinstall the Blackberry software and see what happens.

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RE: OT - BlackBerry Enterprise Server

2002-02-07 Thread MJN

We've had MAJOR problems!  We are running Exchange 2000 Sp1 on Win2k SP2. 
Our Exchange Server sits in the DMZ.

We are running BES on a regular Win2K pro machine sitting Nat'd behind our
corporate network.

We piloted the software because our CEO wanted to deploy it company wide
and it worked fine when we had just him on it. We added 3 more people and
the server started getting hung worker threads every 4-6 hours, which
effectively stopped the server from doing its job (all blackberries
stopped working) and required a reboot.

I've been in constant contact with RIM tech support about this and we've
already ruled out any firewalling issues or config issues.  The
frustrating part is they ask me to change or patch this and that almost
once a day and it never helps.  The users are getting ticked and they are
all 24x7 people so Im getting calls at home to reboot the BES
server...Bottom line is, its a bug in their stuff.

They gave me a (beta) Service Pack 3 for the BES software to apply
yesterday and it seemed to stay up longer than before.  I noticed this
morning that the server was writing blocked worker thread errors to the
app event log AGAIN.  PLUS, their SP3 introduced a new problem -- all
blackberry users defined on the BES server now receive TWO calendar
appointment items In Outlook whenever someone sends a meeting request to
them.

We're about to throw the whole pile of software and handhelds out the
window unless RIM coughs up a fix and FAST!

Michael Natale
[EMAIL PROTECTED]

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