RE: OWA and Client Awareness

2002-02-08 Thread Ed Crowley

I'm gonna go buy me an orange suit and a PDA phone!

"SamsungSamsungSamsungSamsungSamsungSamsungSamsungSamsungSamsungSamsung.
.."

Ed Crowley MCSE+Internet MVP kcCC+I
Tech Consultant
Compaq Computer Corporation
Protecting the world from PSTs and Bricked Backups!


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Dupler, Craig
Sent: Friday, February 08, 2002 10:35 AM
To: Exchange Discussions
Subject: OWA and Client Awareness


It may have been overly simplistic to state that OWA is not client
aware. While that is true, it is almost certainly a temporary state.
There are two issues that should cause it to change, and the both stem
from the same source.

Exchange and Notes will almost certainly continue to pretty much match
each other feature for feature.  Previous battles have been over
including a scheduling system, a web pump, and so on.  Wireless is all
the rage this year and probably for the next several.

In this fight, being able to claim good support for wireless clients is
going to be a big deal, although most publicity will probably center on
cellular issues, not WLAN ones.  Making it easy to use a cell phone that
has PDA capabilities to call one's enterprise messaging service and get
a so called "transcoded" display of your inbox and calendar will come
into both products in one form or another.  One could map out a couple
of different strategies for doing this.  OWA and Domino could be
extended to do the job, or it could be done in an accessory like Unity
and Unified Messenger.  Or, if Microsoft and IBM were to build accessory
IP/PBX servers as a part of their collaboration server suites, one could
see the features being a part of that.  I think it should be in OWA and
Domino, but that's me.  However it works out, better screen display
(transcoding) and direct synchronization without having to mess around
with that PC Companion stupidity should both happen fairly soon.

Final aside, I think the cellular focus is off the mark.  Most
enterprises will reap a greater ROI on investments that improve services
to small mobile clients within their facilities as opposed to roaming
knowledge workers. Improving productivity within the enterprise's
physical footprint is more frequently tied to actual productivity
increases that make their way to the bottom line.  I never saw a company
reduce it's management ratio due to the fielding of a new IT product.
I'm sure it happens, but it is not the 80% opportunity.





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OWA and Client Awareness

2002-02-08 Thread Dupler, Craig

It may have been overly simplistic to state that OWA is not client aware.
While that is true, it is almost certainly a temporary state.  There are two
issues that should cause it to change, and the both stem from the same
source.

Exchange and Notes will almost certainly continue to pretty much match each
other feature for feature.  Previous battles have been over including a
scheduling system, a web pump, and so on.  Wireless is all the rage this
year and probably for the next several.

In this fight, being able to claim good support for wireless clients is
going to be a big deal, although most publicity will probably center on
cellular issues, not WLAN ones.  Making it easy to use a cell phone that has
PDA capabilities to call one's enterprise messaging service and get a so
called "transcoded" display of your inbox and calendar will come into both
products in one form or another.  One could map out a couple of different
strategies for doing this.  OWA and Domino could be extended to do the job,
or it could be done in an accessory like Unity and Unified Messenger.  Or,
if Microsoft and IBM were to build accessory IP/PBX servers as a part of
their collaboration server suites, one could see the features being a part
of that.  I think it should be in OWA and Domino, but that's me.  However it
works out, better screen display (transcoding) and direct synchronization
without having to mess around with that PC Companion stupidity should both
happen fairly soon.

Final aside, I think the cellular focus is off the mark.  Most enterprises
will reap a greater ROI on investments that improve services to small mobile
clients within their facilities as opposed to roaming knowledge workers.
Improving productivity within the enterprise's physical footprint is more
frequently tied to actual productivity increases that make their way to the
bottom line.  I never saw a company reduce it's management ratio due to the
fielding of a new IT product.  I'm sure it happens, but it is not the 80%
opportunity.





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