Outlook 98 unable to print HTML email

2001-10-22 Thread Phillip Yan 

Outlook 98 (version 98 8.5.5104.6)

I have a number of users who are running Outlook 98 on Windows NT 4.0 workstation 
computers complaining that when printing out a HTML email, the print job just hung up 
on the print server. Open the printer, I can see the Document name having a very long 
name. The status shows Printing-Spooling. The document never gets printed out. Is 
there any one having seen similar problems? Any advice? Thank you.

Phillip


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RE: Outlook 98 unable to print HTML email

2001-10-22 Thread Chris Scharff 

Sounds like a print driver issue.

Chris
-- 
Chris Scharff
Senior Sales Engineer
MessageOne
If you can't measure, you can't manage! 


 -Original Message-
 From: Phillip Yan [mailto:[EMAIL PROTECTED]] 
 Sent: Monday, October 22, 2001 4:49 PM
 To: Exchange Discussions
 Subject: Outlook 98 unable to print HTML email
 
 
 Outlook 98 (version 98 8.5.5104.6)
 
 I have a number of users who are running Outlook 98 on 
 Windows NT 4.0 workstation computers complaining that when 
 printing out a HTML email, the print job just hung up on the 
 print server. Open the printer, I can see the Document name 
 having a very long name. The status shows Printing-Spooling. 
 The document never gets printed out. Is there any one having 
 seen similar problems? Any advice? Thank you.
 
 Phillip
 
 
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