RE: Dead Objects in Reply-To Messages hang SMTP Queue

2002-04-26 Thread Myles, Damian

Precisely, roughly in the neighbourhood of, give or take, *ahem* 3 (as far as I can 
tell)

-Original Message-
From: Tony Hlabse [mailto:[EMAIL PROTECTED]]
Sent: 25 April 2002 18:41
To: Exchange Discussions
Subject: Re: Dead Objects in Reply-To Messages hang SMTP Queue


How many mistakes are we talking about.

- Original Message -
From: Myles, Damian [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, April 25, 2002 11:19 AM
Subject: Dead Objects in Reply-To Messages hang SMTP Queue


Fellow forumers,

Has anyone else seen this particular problem under Ex2K SP2 ?

I have a number of users who have Delivery Options enabled on their mailbox
to forward mails to additional Internet e-mail accounts. Whilst this process
is being slowly mothballed out in favour of OWA, I've experienced some
issues with forwarding. These remote mail accounts are setup as Windows
Contacts in AD and a couple of these objects in the past have been removed
by mistake and then had to be recreated. However, and this is where it
becomes a little strange, mails which are replied to referencing the details
of the deleted object cannot be delivered (unsurprisingly) BUT stick in the
SMTP queue flagged as Retry, causing all other mails meanwhile to queue up
behind them in the SMTP queue. Only by freezing the undeliverable messages
are those behind processed. Looking in the details of the message, I can see
the reference to the dead object, e.g.

Envelope Recipients:
EX:/O=MY COMPANY/OU=MYADMIN GROUP/CN=RECIPIENTS/CN=User,Dead

Aside from getting users to not to reply to mails which reference the dead
object, is there any way I can prevent the queue from sticking ... I could
reduce the number of retry attempts before dropping the mail on the SMTP VS
but that seems like a poor option, particular where genuine connectivity
problems occasionally do crop up =)

Regards,
Mylo



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Re: Dead Objects in Reply-To Messages hang SMTP Queue

2002-04-25 Thread Tony Hlabse

How many mistakes are we talking about.

- Original Message -
From: Myles, Damian [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, April 25, 2002 11:19 AM
Subject: Dead Objects in Reply-To Messages hang SMTP Queue


Fellow forumers,

Has anyone else seen this particular problem under Ex2K SP2 ?

I have a number of users who have Delivery Options enabled on their mailbox
to forward mails to additional Internet e-mail accounts. Whilst this process
is being slowly mothballed out in favour of OWA, I've experienced some
issues with forwarding. These remote mail accounts are setup as Windows
Contacts in AD and a couple of these objects in the past have been removed
by mistake and then had to be recreated. However, and this is where it
becomes a little strange, mails which are replied to referencing the details
of the deleted object cannot be delivered (unsurprisingly) BUT stick in the
SMTP queue flagged as Retry, causing all other mails meanwhile to queue up
behind them in the SMTP queue. Only by freezing the undeliverable messages
are those behind processed. Looking in the details of the message, I can see
the reference to the dead object, e.g.

Envelope Recipients:
EX:/O=MY COMPANY/OU=MYADMIN GROUP/CN=RECIPIENTS/CN=User,Dead

Aside from getting users to not to reply to mails which reference the dead
object, is there any way I can prevent the queue from sticking ... I could
reduce the number of retry attempts before dropping the mail on the SMTP VS
but that seems like a poor option, particular where genuine connectivity
problems occasionally do crop up =)

Regards,
Mylo



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